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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76299 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94132 Views
9 replies
2 likes
Despite many efforts to update my payment details and country of residence, the Spotify payment page doesnt accept the changes. It just reloads to the standard payment page, without any message of error or problems with the payment. Its as if it simp...
Despite many efforts to update my payment details and country of residence, the Spotify payment page doesnt accept the changes. It just reloads to the standard payment page, without any message...
Not applicable
238 Views
1 replies
0 likes
Hello, from about 5 months I have activated a promotion of my telephone operator (Vodafone) and with it I have one year of free spotify PREMIUM, which I used until yesterday with no problems. today it says that I am in the FREE version .. I have alre...
Hello, from about 5 months I have activated a promotion of my telephone operator (Vodafone) and with it I have one year of free spotify PREMIUM, which I used until yesterday with no problems. today i...
Not applicable
213 Views
1 replies
0 likes
I have the user kozter_sounds created in a Premium Family Plan, but when other users wants to find me, they cant, and just get the message "there is no results for the search" Please help me this user was created for my bussines and I need that peopl...
I have the user kozter_sounds created in a Premium Family Plan, but when other users wants to find me, they cant, and just get the message "there is no results for the search" Please help me...
Community Legend
218 Views
1 replies
0 likes
I created my account in Italy but now I live in Switzerland. I changed the country on my profile but still I cannot connect. What can I do? Thank you all
I created my account in Italy but now I live in Switzerland. I changed the country on my profile but still I cannot connect. What can I do? Thank you all
Newbie
369 Views
1 replies
3 likes
Hi! My brother joined the Spotify Premium Family but whenever I click on the link or add the code to accept his invitation I get the following message:Sorry! We cannot join you to Premium for Family since you have subscribed to Spotify Premium from a...
Hi! My brother joined the Spotify Premium Family but whenever I click on the link or add the code to accept his invitation I get the following message: Sorry! We cannot join you to Premium ...
Not applicable
269 Views
1 replies
0 likes
When I uploaded my card I said that you could not because of some problem in it that I still have spotify for free, but if I got notification of charge to my cell phone.
When I uploaded my card I said that you could not because of some problem in it that I still have spotify for free, but if I got notification of charge to my cell phone.
Not applicable
197 Views
1 replies
0 likes
Not applicable
212 Views
1 replies
0 likes
Hello, I can not log in to my Iphone or Ipad. What is happening?When I try, I get this Message:You have already created an account with this Mail. I try to log in with my user name:carlachingaand my passord. My name is Carla Chinga.Can you help me?
Hello, I can not log in to my Iphone or Ipad. What is happening? When I try, I get this Message: You have already created an account with this Mail. I try to log in with my use...
Spotify Star
212 Views
1 replies
0 likes
Hi please could you help meWe have used spotify for many years in our pub, on thursday for some reason we got logged out of our spoitfy account and because we couldnt enter the username and password correctly we were forced to open another ccount jus...
Hi please could you help me We have used spotify for many years in our pub, on thursday for some reason we got logged out of our spoitfy account and because we couldnt enter the username and passwor...
Spotify Star
252 Views
1 replies
1 likes
I want to cancel my Spotify and can't find how I can do it.
I want to cancel my Spotify and can't find how I can do it.
Spotify Star
1912 Views
1 replies
4 likes
I canceled my subscription and even says it is not the premium account however I just got charged. I just want a refund. I don't have much time to use it. Thank you
I canceled my subscription and even says it is not the premium account however I just got charged. I just want a refund. I don't have much time to use it. Thank you
Spotify Star
273 Views
1 replies
0 likes
hey there!i was going to accept someone invite but unfortunetly when I tried I saw this massage:Sorry! We cannot join you to Premium for Family since you have subscribed to Spotify Premium from another store (e.g. iTunes or your mobile operator). Fin...
hey there! i was going to accept someone invite but unfortunetly when I tried I saw this massage: Sorry! We cannot join you to Premium for Family since you have subscribed to Spotify Premium from a...
Spotify Star
381 Views
1 replies
0 likes
Trying to delete my premium account and it say it will do it on the 19th. I can now get Spotify premium for free with my new phone contract and it won't let me activate it, help anyone?
Trying to delete my premium account and it say it will do it on the 19th. I can now get Spotify premium for free with my new phone contract and it won't let me activate it, help anyone?
Spotify Star
350 Views
1 replies
0 likes
Hi, So I discovered why my account can't get Family Premium (see my previous post), I asked my mother if I could use her Spotify (free) account to get Spotify Family, it worked and I got Spotify Family on my mother's account, but when I try to invite...
Hi, So I discovered why my account can't get Family Premium (see my previous post), I asked my mother if I could use her Spotify (free) account to get Spotify Family, it worked and ...
Not applicable
1079 Views
4 replies
1 likes
Hi there,I just deactivated my Facebook but I can't get my Spotify premium account anymore. It was always linked to my Facebook account. Please help. Thanks!
Hi there, I just deactivated my Facebook but I can't get my Spotify premium account anymore. It was always linked to my Facebook account. Please help. Thanks!
Spotify Star
328 Views
1 replies
0 likes
Hey thereHere's what we got from you: Hi, I've recently downgraded and cancelled my subscription from premium, as I am now a student and have my NUS Extra student card. When I press the student discount option, I keep getting this message: "It appear...
Hey there Here's what we got from you: Hi, I've recently downgraded and cancelled my subscription from premium, as I am now a student and have my NUS Extra student card. When I press the student d...
Spotify Star
726 Views
1 replies
0 likes
Spotify will not recognise my giftcard code, so I can't go premium. What should I do?
Spotify will not recognise my giftcard code, so I can't go premium. What should I do?
Spotify Star
475 Views
1 replies
0 likes
Hi when I chose a family plan, can we use on android and iOS devices AT same time?
Hi when I chose a family plan, can we use on android and iOS devices AT same time?
Community Legend
769 Views
1 replies
0 likes
How can I contact someone about finding an old accound that I have used before but dont know the e-mail I used? Know the bank details.
How can I contact someone about finding an old accound that I have used before but dont know the e-mail I used? Know the bank details.
Community Legend
307 Views
1 replies
0 likes
I recently resigned up now that canada has family plans. I hadn't changed by payment method. However I received an email saying my payment method was having issues. I logged into to update my payment method. But when I chose either PayPal or credit c...
I recently resigned up now that canada has family plans. I hadn't changed by payment method. However I received an email saying my payment method was having issues. I logged into to update my payment...
Newbie
218 Views
1 replies
0 likes
