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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi Community!I purchased a Spotify gift e-card for Spotify Premium to send to my niece for her birthday. I set the date to September 16th, last Friday. So far, she has not received her gift card and the payment passed on my credit card.I wrote to the...
I am getting mad I thought this link was to a phone number. I still have free Spotify and still paid and here it is day 2 I want a refund! I'm done! I paid for nothing at all and you all are giving me the run around. I am tired of this when you proce...
Hi, I need some help for my spotify account.I made an account in US but I moved to Japan recently.Spotify finally started the service in Japan so I tried to login and change my country so that I could keep on using it.However, I cannot login neither ...
Hi there, I wanted to change my spotify name but since that is just not possible I wanted to make a new account. Since the email address that I used for the first account is still the one that I use today, I changed it. Next I go to the sign up page ...
Hello,I've a premium account on spotify and on my windows pc I see on the top of the programm stays 'spotify premium'.Everything ok. BUT,Now I download it on my smartphone and log in but there is no function to PREMIUM!!.When I would play an album, I...
I just pay for the student discount and I get charged 4.99 from my debit card, but i didn't receive this. What I can do with this?
I am currently abroad in Australia and my family at home purchased Spotify Premium for our family. I have been here for over 3 months and am returning in a month. My account is now an Australian account, and I cannot change it back. I can't get on to...
Hello, i accidentaly deleted my Spotify app, now i need to log in again but i totally forgot my password and email. What should i do? Thank you.
Hello. I have question about premium. My premium account is registered in the UK. I have a friend in Czech Republic (Czech Republic is supported country) and she's on free account, but I would like to pay for her premium account as gift. Is there any...
Dear Spotify i was charge in my credit card No.4100.However my account is cancelled. kindly reverse it in my account. thanks!
I just upgraded to Family Premium from the normal subscription. The normal subscription was supposed to expire on the 19th.Now it says "Your subscription renews automatically on 11/14/16. You'll be charged ₱194." What does it mean? I'm confused.Did i...
Listen i cancelled my subscription today but payment is due 11/11/16.So i checked my bank account and they already took the money.But how is that possible if the payment is due 11/11/16.
I forgot my password, and I do not use the email I have connected to my user, and therefore I will change it, but I can not since I've forgotten my password and I can not get a new one sent to me since I do not have the email user anymore and I need ...
Hi,How come I am back to Free status when I was included as a Family sub-account last October 11, 2016? Shouldn't subscriptions last 30 days?Looking forward to meaningful answers
Hi. Two months ago I subscribed for the free 2months Premium. Nevertheless it has never worked and in my personal page is always showed the status "free". Now after two months I am being billed by Paypal. How can I block the automatic debit?? Looking...
I need help adding my children .....I paid my money for my family account how do they do this
Hi guys.I am a newbie..I need your help please...How can I cancel my premium trial free since I forget my password and also the email I used in my account is not registered because I made a mistake in typing. I've already registered my account using ...
When setting up premium trial it asks for my mobile number then says after 1 month I'll be charged but also says in the message they sent to my phone verify to pay £9.99 for Spotify premium, I'm wondering I verify will this charge me straight up or b...