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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • johnnie92
  • Visitor
  • 260986 Views
  • 787 replies
  • 81 likes
  • Account
  • 260986 Views
  • 787 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128298 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128298 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71357 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71357 Views
  • 63 replies
  • 8 likes

Solved!! Subscription by Salt

Hi everybody, For my birthday I have received a Spotify Card for a premium subscription. I would like to used it with my Salt subscritpion (it's a mobile operator), so that it don't use my internet package. Can anyone tell me how to do that (Salt sai...

  • Newbie
  • Hi everybody,   For my birthday I have received a Spotify Card for a premium subscription. I would like to used it with my Salt subscritpion (it's a mobile operator), so that it don't use my i...
  • osornios
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Payment issues

I didn't cancel my premium and it's taken £10 out my bank how do I get it back

  • Newbie
  • I didn't cancel my premium and it's taken £10 out my bank how do I get it back
  • osornios
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Pagos

Hola, al realizar el pago dice que no paso el cobro, pero en mi Edo de Cta lo tengo cobrado 3 veces, me sigue llegando la notificación de suspención por falta de pago. que hago ?

  • Newbie
  • Hola, al realizar el pago dice que no paso el cobro, pero en mi Edo de Cta lo tengo cobrado 3 veces, me sigue llegando la notificación de suspención por falta de pago. que hago ?
  • osornios
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Me ofrecieron 6 meses a 0.99 y solo me dierno 2

Me pasé a preimun porque salió una promoción de 6 meses sólo me costará cada mes a 0.99 y acepte porque me pareció una súper oferta pero sólo 2 meses me han cobrado 0.99 y los demás 16 soles aproximadamente. No dan la promoción correcta quiero una so...

  • Newbie
  • Me pasé a preimun porque salió una promoción de 6 meses sólo me costará cada mes a 0.99 y acepte porque me pareció una súper oferta pero sólo 2 meses me han cobrado 0.99 y los demás 16 soles aproxima...
  • osornios
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling my current subscription

Hi! I just signed up and paid for Premium for Family plan but I want to cancel it for this month and not get charged. Is this possible or am I stuck? Thanks,C

  • Newbie
  • Hi! I just signed up and paid for Premium for Family plan but I want to cancel it for this month and not get charged.   Is this possible or am I stuck?   Thanks, C
  • osornios
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Résilié ?

Bonjour la communauté Spotify !Celà fait au moins un an que je suis en Premium, que je paye 9,99€ par mois ( PAR PRÉLÈVEMENT AUTOMATIQUE chaque 29 du mois ) jusque là rien d'anormal ! Mais j'ai reçu un mail de leur part, me disant que la transaction ...

  • Newbie
  • Bonjour la communauté Spotify ! Celà fait au moins un an que je suis en Premium, que je paye 9,99€ par mois ( PAR PRÉLÈVEMENT AUTOMATIQUE chaque 29 du mois ) jusque là rien d'anormal ! Mais j'ai reç...
  • osornios
  • Spotify Star
  • 163 Views
  • 2 replies
  • 0 likes
  • 163 Views
  • 2 replies
  • 0 likes

Credit Card is expiring issue and overpayment

Hey, so I recently got an email saying that my card information is about to expire and I need to change my payment information. However, whenever I try to change my payment details, the page gets stuck loading, like this: I have tried it on both goog...

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  • Newbie
  • Hey, so I recently got an email saying that my card information is about to expire and I need to change my payment information. However, whenever I try to change my payment details, the page gets stu...
  • osornios
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 124 Views
  • 1 replies
  • 0 likes

Premium member switched to Family Premium and lost ALL my playlists

I was a current Premium member and upgraded to Family Premium, I lost ALL of my playlists and it keeps redirecting me to sign up for a trial!!! In the mean time, I am being charged for the privelige of being on a TRIAL!!!!!

  • Newbie
  • I was a current Premium member and upgraded to Family Premium, I lost ALL of my playlists and it keeps redirecting me to sign up for a trial!!! In the mean time, I am being charged for the privelige ...
  • osornios
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Profile picture and picture on 'Discover playlist' different??

Hey guys, So my spotify profile picture and the picture on the 'discover weekly playlist' are different, but both pictures I have had on Facebook. However, I am wanting to make the 'disover weekly playlist' picture the same as my other....because it'...

  • Newbie
  • Hey guys,   So my spotify profile picture and the picture on the 'discover weekly playlist' are different, but both pictures I have had on Facebook. However, I am wanting to make the 'disover ...
  • 1248888208
  • Newbie
  • 102 Views
  • 2 replies
  • 0 likes
  • Account
  • 102 Views
  • 2 replies
  • 0 likes

Subscribed, but not getting Premium?

Iv tried to upgrade with the student upgrade about 4 times now ( with the pay pal option ) but it does not seem to work. Account still says I'm using free subscription. Iv logged in and out several times aswell.. HELP!

  • Casual Listener
  • Iv tried to upgrade with the student upgrade about 4 times now ( with the pay pal option ) but it does not seem to work. Account still says I'm using free subscription. Iv logged in and out several t...
  • osornios
  • Spotify Star
  • 104 Views
  • 3 replies
  • 0 likes
  • 104 Views
  • 3 replies
  • 0 likes

why do I pay 12.99 for Spotify premium?

Advertised is £9.99 for Spotify, but I pay £12.99?

  • Casual Listener
  • Advertised is £9.99 for Spotify, but I pay £12.99?
  • osornios
  • Spotify Star
  • 186 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 186 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account trubble

Hi.My account suddenly went from premium to free. With out me doing anything.Has anyone tried that?

  • Newbie
  • Hi. My account suddenly went from premium to free. With out me doing anything. Has anyone tried that?
  • Alejandro_C
  • Spotify Legend
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family members in military; not at same address

If a family member is in military and uses home address for most mail, can they be added to family plan?

  • Newbie
  • If a family member is in military and uses home address for most mail, can they be added to family plan?  
  • Alejandro_C
  • Spotify Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Premium
  • 122 Views
  • 1 replies
  • 0 likes

Issues with Spotify premium.

Okay so, I have had Spotify for a while now. Re-downloaded it less than a month ago and decided to go to the premium pack. My Spotify logged out of itself today, and the premium isn't there. Have tried typing in details time after time and it says th...

  • Newbie
  • Okay so, I have had Spotify for a while now. Re-downloaded it less than a month ago and decided to go to the premium pack. My Spotify logged out of itself today, and the premium isn't there. Have tri...
  • Mattosaurus
  • Community Legend
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium not back

Hi! We have a family pack months ago and was downgraded to premium because of late payment. Now that we've settled the payment the accounts are still not upgraded to premium. What should we do?

  • Newbie
  • Hi! We have a family pack months ago and was downgraded to premium because of late payment. Now that we've settled the payment the accounts are still not upgraded to premium. What should we do?
  • Alejandro_C
  • Spotify Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Solved!! Refund and ticket answering times

Hi, on the 14th of november ive sent a ticket to the spotify support asking for a refund for the upcoming period of my premium membership from the 16th of november till the 16th of december. Since the premium time hasnt started yet i figured it would...

  • Gig Goer
  • Hi, on the 14th of november ive sent a ticket to the spotify support asking for a refund for the upcoming period of my premium membership from the 16th of november till the 16th of december. Since ...
  • yusukeyoko
  • Newbie
  • 572 Views
  • 13 replies
  • 0 likes
  • 572 Views
  • 13 replies
  • 0 likes