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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170726 Views
  • 695 replies
  • 57 likes
  • Account
  • 170726 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089935 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089935 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51839 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51839 Views
  • 58 replies
  • 8 likes

Superuser Contribution smartphone stolen

My smartphone was stolen last Friday (Sep. 16) and because of that I can not access my Spotify Premium since I do not remember my password neither the email which I had used when I installed the app. Anybody could give any hint about how to get strai...

  • Newbie
  • My smartphone was stolen last Friday (Sep. 16) and because of that I can not access my Spotify Premium since I do not remember my password neither the email which I had used when I installed the app....
  • Alejandro_C
  • Spotify Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pay my account

I have a issue because when I pay a suscription, Spotify decline my payment. Help me please!

  • Newbie
  • I have a issue because when I pay a suscription, Spotify decline my payment. Help me please!
  • Alejandro_C
  • Spotify Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot update my account information due to an error of Country drop down menu

Hello,i am free user and was about to update some information of my account but i am not able to do anything due to an error which appear on the country drop-down menu. I am receving the error from the attached screenshot every time i hit "save profi...

  • Newbie
  • Hello, i am free user and was about to update some information of my account but i am not able to do anything due to an error which appear on the country drop-down menu. I am receving the error from...
  • Alejandro_C
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Charged me automaticaly, want my money back!

Charged me for premium automaticaly for next month, saw that when checked my bank account. I didn't want to pay for another month, want my money back.

  • Newbie
  • Charged me for premium automaticaly for next month, saw that when checked my bank account. I didn't want to pay for another month, want my money back.
  • Samantha34
  • Newbie
  • 141 Views
  • 3 replies
  • 0 likes
  • 141 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cancelamento de conta

Preciso que seja feito o cancelamento do pagamento que foi feito no meu cartão de credito para renovação da minha assinatura. Pois eu não consegui fazer o cancelamento antes de que fosse efetuado o debito no meu cartão. Favor realizar o estorno.

  • Newbie
  • Preciso que seja feito o cancelamento do pagamento que foi feito no meu cartão de credito para renovação da minha assinatura. Pois eu não consegui fazer o cancelamento antes de que fosse efetuado o d...
  • Alejandro_C
  • Spotify Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium subscription

I switched from a single person premium subscription to a family premium subscription. I was told when you do this, you're orighinal premium subscription is automatically cancelled. Well I have now had family premium for 2 months andhave been charged...

  • Newbie
  • I switched from a single person premium subscription to a family premium subscription.  I was told when you do this, you're orighinal premium subscription is automatically cancelled.  Well ...
  • Alejandro_C
  • Spotify Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account

Somebody use my email account to registration... How can i delete account? I can't use my email -_-

  • Newbie
  • Somebody use my email account to registration... How can i delete account? I can't use my email -_- 
  • Alejandro_C
  • Spotify Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stopped my subscription

Hey guys, i was a very loyal customer of spotify premium, been a user for almost 2 years and i've never had any problem before, until one fine day, recently Spotify sent me a notification saying that there has been some payment problem and since i'm ...

  • Casual Listener
  • Hey guys, i was a very loyal customer of spotify premium, been a user for almost 2 years and i've never had any problem before, until one fine day, recently Spotify sent me a notification saying that...
  • Alejandro_C
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium per 3 mesi o no???

Ciao a tutti.A fine agosto ho rinnovato il mio abbonamento per 3 mesi a 9.99. Nel mio account però risulta che il mio abbonamento scade il 26 settembre e che quindi vale solo per 1 mese. Ma non erano 3??? Qualcuno ha avuto lo stesso problema? Grazie.

  • Newbie
  • Ciao a tutti. A fine agosto ho rinnovato il mio abbonamento per 3 mesi a 9.99. Nel mio account però risulta che il mio abbonamento scade il 26 settembre e che quindi vale solo per 1 mese. Ma non era...
  • Alejandro_C
  • Spotify Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Argentina, Subscription

Hi, I'm a Spotify user since it first was available in my country. I think I'm in the five first Premium accounts. The last two weeks Spotify has been sending me warning messages about Premium on pause, I got to the page today and it said it would be...

  • Newbie
  • Hi, I'm a Spotify user since it first was available in my country. I think I'm in the five first Premium accounts. The last two weeks Spotify has been sending me warning messages about Premium on pau...
  • Alejandro_C
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

family account

i have just upgraded to a family account but my kids are only ablew to shuffle on their mobiles, I thought all family members got the premium features....Isn't that correct?

  • Casual Listener
  • i have just upgraded to a family account but my kids are only ablew to shuffle on their mobiles, I thought all family members got the premium features....Isn't that correct?
  • Hubo
  • Spotify Star
  • 171 Views
  • 4 replies
  • 0 likes
  • Account
  • 171 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium account online can not save music lists

Hi, Ive recently got into a problem with my premium Spotify account. Ive used this account over a year now and I recentrly brought premium on it again. I could use it for a few days, downloaded playlists and used offline mode. Now i can use offline m...

  • Casual Listener
  • Hi,   Ive recently got into a problem with my premium Spotify account. Ive used this account over a year now and I recentrly brought premium on it again. I could use it for a few days, downloa...
  • Alejandro_C
  • Spotify Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution want let me log out

My account will not log out on your page name is satanprince-us please log me out

  • Newbie
  • My account will not log out on your page name is satanprince-us  please log me out
  • Alejandro_C
  • Spotify Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
  • 97 Views
  • 1 replies
  • 0 likes

Somebody used my email to create an account, please help me figure out how to reset or delete it

I went to use Spotify for the first time ever and somebody had already created an account linked to my email. How do I reset it or delete the account so I can make my own?

  • Newbie
  • I went to use Spotify for the first time ever and somebody had already created an account linked to my email. How do I reset it or delete the account so I can make my own?
  • eivi99
  • Casual Listener
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium for Hotlink users

I am on this plan for the past one year: https://new.hotlink.com.my/en/plans/hotlink-spotify.html I subscribed a monthly RM30 worth of data so that I meet the condition to use as spotify premium. But my subcription was terminated because I didn't man...

  • Newbie
  • I am on this plan for the past one year: https://new.hotlink.com.my/en/plans/hotlink-spotify.html   I subscribed a monthly RM30 worth of data so that I meet the condition to use as spotif...
  • Alejandro_C
  • Spotify Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 683 Views
  • 1 replies
  • 0 likes

Solved!! Does changing Spotify billing date on a family account keep my family on the account?

Hey guys, so I need to change my billing date, the help pages say to do this you cancel and resubscribe to premium on the billing date.So I can do this now because it's the new billing date I'm after, but mamah is at work until late bless her and not...

  • Casual Listener
  • Hey guys, so I need to change my billing date, the help pages say to do this you cancel and resubscribe to premium on the billing date. So I can do this now because it's the new billing date I'm a...
  • Jrmacmillan
  • Casual Listener
  • 164 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 164 Views
  • 2 replies
  • 0 likes

Trying to pay for US account with Canadian card

Hi, I am trying to pay for an American student premium account with a Canadian card. I am located in the States. Spotify won't let me use my card, is there a way to get it to work?

  • Newbie
  • Hi,   I am trying to pay for an American student premium account with a Canadian card. I am located in the States. Spotify won't let me use my card, is there a way to get it to work?
  • Bearfootrecords
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Family plan

I have three members of my family who already pay the 10 a month. I want to know if I switch to the family plan how will it workIf we have already been charged the 10 for this month already.

  • Newbie
  • I have three members of my family who already pay the 10 a month. I want to know if I switch to the family plan how will it work If we have already been charged the 10 for this month already.
  • Maxim
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Env: prod