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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
75581 Views
26 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
92982 Views
9 replies
2 likes
I made the payment 3 days ago and i got an email today that cancelled my subscription. What to do ?
I made the payment 3 days ago and i got an email today that cancelled my subscription. What to do ?
Not applicable
327 Views
1 replies
0 likes
Hoy en la mañana hice mi primer pre-pago en una tienda oxxo por premium por un mes y de regreso no logro entrar a mi cuenta es "Holkluz" y al parecer la contraseña no es la misma, plz help.
Hoy en la mañana hice mi primer pre-pago en una tienda oxxo por premium por un mes y de regreso no logro entrar a mi cuenta es "Holkluz" y al parecer la contraseña no es la misma, plz help.
Regular
205 Views
1 replies
0 likes
HiMy student discount has expired and last month I was charged £9.99 instead of the usual £4.99. How do I update my account to show that I am still eligible for the student discount?
Hi My student discount has expired and last month I was charged £9.99 instead of the usual £4.99. How do I update my account to show that I am still eligible for the student discount?
Community Legend
230 Views
1 replies
0 likes
I have Spotify Premium (Not Family Premium!). I know this allows me unlimited use via several devices, but can this give someone else a seperate account where they can build thier own music library and if so how do I do it?
I have Spotify Premium (Not Family Premium!). I know this allows me unlimited use via several devices, but can this give someone else a seperate account where they can build thier own music library a...
Community Legend
1765 Views
5 replies
0 likes
So I am a little confused, I went to get the student offer, but they couldn't verify me. So I went and tried to just get the regular premium account-- only to find out I had been charged for the student account. I shrugged it off and went to go and c...
So I am a little confused, I went to get the student offer, but they couldn't verify me. So I went and tried to just get the regular premium account-- only to find out I had been charged for the stud...
Newbie
299 Views
2 replies
1 likes
Can you help me please i cant connect my account app ??
Can you help me please i cant connect my account app ??
Spotify Star
485 Views
4 replies
0 likes
Ive had Spotify for over 12 months and was working great! But now im still being charged monthly $11.99 yet i cant browse or skip songs! Checked my subscription status which tells me Spotify free, why am i being charged??? Shouldn't it have just roll...
Ive had Spotify for over 12 months and was working great! But now im still being charged monthly $11.99 yet i cant browse or skip songs! Checked my subscription status which tells me Spotify free, wh...
Casual Listener
297 Views
2 replies
0 likes
I was recently charged £9.99 prior to me knowing there was a discount for students. Would there be a way to be refunded the £4.99 if a discount is given this month or would I just have to do it after this month has ended? Thanks for the help!
I was recently charged £9.99 prior to me knowing there was a discount for students. Would there be a way to be refunded the £4.99 if a discount is given this month or would I just have to do it after...
Spotify Star
204 Views
1 replies
0 likes
Is this an error or just me ?
Is this an error or just me ?
Casual Listener
392 Views
1 replies
0 likes
Okay so I tryed contacting you 2 time already asking about this and got no straight answer. And well I would like my account delete right now if y'all can please
Okay so I tryed contacting you 2 time already asking about this and got no straight answer. And well I would like my account delete right now if y'all can please
Not applicable
422 Views
3 replies
0 likes
I have the Spotify student account. I'm supposed to be charged 4. 99 every month. I am being charged that fee but also 9.99 every month as well. I would like to know why this is happening and get refunded. Also, you guys should probably get a tech su...
I have the Spotify student account. I'm supposed to be charged 4. 99 every month. I am being charged that fee but also 9.99 every month as well. I would like to know why this is happening and get ref...
Casual Listener
320 Views
4 replies
0 likes
I don't use Spotify - I'm sure it's a great product but I'm way too much of a music snob. However, this month I noticed that I was charged $9.99 on my back account (see attachment). I double checked my account here to see if I somehow signed up for a...
I don't use Spotify - I'm sure it's a great product but I'm way too much of a music snob. However, this month I noticed that I was charged $9.99 on my back account (see attachment). I doub...
Community Legend
218 Views
1 replies
0 likes
Versuche mich jetzt seit Tagen auf einen studentenaccount upzugraden aber jedesmal steht da "hoppla da ist wohl etwas schiefgelaufen." Was mache ich den falsch? Habe ein Konto bei unidays und gebe auch alles korrekt ein!
Versuche mich jetzt seit Tagen auf einen studentenaccount upzugraden aber jedesmal steht da "hoppla da ist wohl etwas schiefgelaufen." Was mache ich den falsch? Habe ein Konto bei unidays und gebe au...
Newbie
419 Views
2 replies
0 likes
I rebooted my phone and lost every thing got Spotify again. The emails I have received about premium say that is my correct account but when I go to log in it doesn't exist
I rebooted my phone and lost every thing got Spotify again. The emails I have received about premium say that is my correct account but when I go to log in it doesn't exist
Casual Listener
304 Views
1 replies
0 likes
Today I tried to create a Spotify account but was surprised to hear my e-mail address was already in use. I used the pasword recovery tool and found out someone had created an account named enekoooantoranz using my e-mail address. I changed the pass...
Today I tried to create a Spotify account but was surprised to hear my e-mail address <alvurb@cber.es> was already in use. I used the pasword recovery tool and found out someone had created an ...
Community Legend
219 Views
1 replies
0 likes
i have a premium family account under my name. my spotify is premium, but my husbamnds is not - he has adds, he can't undo shuffle, even tho i am paying for a premium family account. why is he not getting a premium account as well?
i have a premium family account under my name. my spotify is premium, but my husbamnds is not - he has adds, he can't undo shuffle, even tho i am paying for a premium family account. why ...
Community Legend
370 Views
3 replies
0 likes
There is no contact number and I have all of a sudden billed by spotify for no reason at all. No, I did not make another account. This needs to be taken off my account immediatly. I used to have spotify premium for students which would charge me abou...
There is no contact number and I have all of a sudden billed by spotify for no reason at all. No, I did not make another account. This needs to be taken off my account immediatly. I used to have spot...
Community Legend
213 Views
1 replies
0 likes
Hello.I have two accounts on Spotify, my old account (that is not premium) was connected by Facebook and I can't undo it (I already tried Edit->Preferences->Social, it did not work). I have a new account in the Spotify Family (my friend invited me in...
Hello. I have two accounts on Spotify, my old account (that is not premium) was connected by Facebook and I can't undo it (I already tried Edit->Preferences->Social, it did not work). I h...
Community Legend
271 Views
1 replies
0 likes
I love spotify!I have a premium account through my cell phone provider (Rogers Canada).I'd like to change my account name, so I have set up another account. Is there a way to deactivate my premium plan on one account and activate it onto a different ...
I love spotify! I have a premium account through my cell phone provider (Rogers Canada). I'd like to change my account name, so I have set up another account. Is there a way to deactivate ...
Spotify Star
232 Views
1 replies
0 likes
I am a college student and i payed the 4.99 does that mean that it is premium
I am a college student and i payed the 4.99 does that mean that it is premium
Community Legend
284 Views
1 replies
0 likes
