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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224884 Views
  • 733 replies
  • 70 likes
  • Account
  • 224884 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112694 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112694 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 59108 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 59108 Views
  • 61 replies
  • 8 likes

Superuser Contribution Sou cobrada na fatura pelo premium e nao consigo utilizar.

Eu já utilizava como premium qdo tive que atualizar os dados do meu cartão que expirou na data de vencimento. Após a atualização ainda consegui utilizar normalmente por uns dias mas agora não consigo utilizar os benefícios do premium. O Spotify só es...

  • Newbie
  • Eu já utilizava como premium qdo tive que atualizar os dados do meu cartão que expirou na data de vencimento. Após a atualização ainda consegui utilizar normalmente por uns dias mas agora não consigo...
  • Alejandro_C
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Family Premium not synchronized

Dear Community; I need help with my Family Premium Account it says still Free account, I don't have a display of options to add members and you already charge my account ...by the way this is a very very poor way to help people you should have anothe...

  • Casual Listener
  • Dear Community;   I need help with my Family Premium Account it says still Free account, I don't have a display of options to add members and you already charge my account ...by the way this i...
  • Maxim
  • Spotify Star
  • 128 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 128 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium for student payment

Currently trying to sign up for spotify premium for student but it isnt taking my card info. My card is currenlty my payment option but for some reason when i try to re enter it to change to the student discount it isnt letting me. Any help would be ...

  • Newbie
  • Currently trying to sign up for spotify premium for student but it isnt taking my card info. My card is currenlty my payment option but for some reason when i try to re enter it to change to the stud...
  • Alejandro_C
  • Spotify Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Premium
  • 120 Views
  • 1 replies
  • 0 likes

Is there a way to restore music from My Songs that has been deleted?

I was just making a playlist from My Songs and I accidentally deleted a bunch of them. Does anyone know if there's a way to recover these? I have spotify on my phone and I haven't connected to the internet since deleting them so the My Songs playlist...

  • Newbie
  • I was just making a playlist from My Songs and I accidentally deleted a bunch of them. Does anyone know if there's a way to recover these? I have spotify on my phone and I haven't connected to the in...
  • CakeNetwork
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Family: - User shows as active but no user name just email address

Hello: Recently changed from premium to family. Only problem is my daughter (who was paying originally through Vodaphone) contacted Vodaphone & they cancelled her paying through them successfully. She then joined our family account. However on my lis...

  • Roadie
  • Hello: Recently changed from premium to family. Only problem is my daughter (who was paying originally through Vodaphone) contacted Vodaphone & they cancelled her paying through them successfully...
  • Musical4Ever
  • Roadie
  • 162 Views
  • 2 replies
  • 0 likes
  • Premium
  • 162 Views
  • 2 replies
  • 0 likes

Superuser Contribution Only getting half of the 60 days free Spotify Premium?

Last month I got an email about a Spotify/Paypal thing where you could get 60 days of free Spotify Premium. I subscribed to it through the email on August 31st (you could subscribe to this discount until September 4th). I just looked at my Spotify su...

  • Casual Listener
  • Last month I got an email about a Spotify/Paypal thing where you could get 60 days of free Spotify Premium. I subscribed to it through the email on August 31st (you could subscribe to this disco...
  • inge_m
  • Casual Listener
  • 154 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 2 replies
  • 0 likes

Spotify has charged me every month without me knowing

Spotify keeps charging me every single month and I didn't know about it, I need someone from your support system to contact me at [email address removed] your customer service is Bulls***, if it works only like this, you guys don't have a darn number...

  • Newbie
  • Spotify keeps charging me every single month and I didn't know about it, I need someone from your support system to contact me at [email address removed] your customer service is Bulls***, if it...
  • EthanS1
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution choisir une musique

je ne peux choisir la musique que je veux avec mon smartphone android

  • Newbie
  • je ne peux choisir la musique que je veux avec mon smartphone android
  • Alejandro_C
  • Spotify Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked account

Till september 10th I had a premium account. This was free for a month!!My account was blocked since september 23th. Why? I would like to see my account restored. Thank you! Bella

  • Newbie
  • Till september 10th I had a premium account. This was free for a month!! My account was blocked since september 23th.   Why?   I would like to see my account restored.   Thank y...
  • Alejandro_C
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Premium
  • 235 Views
  • 1 replies
  • 1 likes

Superuser Contribution Trouble logging in..

I can't login to Spotify and the only way to access customer support is to login??I changed my phone recently and downloaded my Spotify app in my phone and can't login anymore.Tried linking to Facebook which already accepts the link and get a Error 4...

  • Newbie
  • I can't login to Spotify and the only way to access customer support is to login?? I changed my phone recently and downloaded my Spotify app in my phone and can't login anymore. Tried linking to Fa...
  • Alejandro_C
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 1 likes
  • Login
  • 160 Views
  • 1 replies
  • 1 likes

Superuser Contribution My password dont work, no email with new!

I have made a fake account to gegeven in contact. Mij pasword dont work, Atkins for a new password is not working! I dont get a email thow spotify says the sent one.i now cant login with my real premium account!what to do? My email and internet are w...

  • Newbie
  • I have made a fake account to gegeven in contact. Mij pasword dont work, Atkins for a new password is not working! I dont get a email thow spotify says the sent one. i now cant login with my real pr...
  • Alejandro_C
  • Spotify Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Subscription was downgraded to free

I should have a subscription for 1 month until october 23, 2016. I payed my subscription through Globe for 129php. I have comfirmation that I should have but once I open my spotify it was informing me to downgrade because my premium was paused. I hav...

  • Newbie
  • I should have a subscription for 1 month until october 23, 2016. I payed my subscription through Globe for 129php. I have comfirmation that I should have but once I open my spotify it was informing m...
  • Alejandro_C
  • Spotify Legend
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account synchronisation

Hey, i have changed some Account settings (password, Country, an changed to Premium) and now if i want to log in in the App, it says that the password is incorrect and i can't use spotify free longer than 14 days in another Country. What can i do to ...

  • Newbie
  • Hey, i have changed some Account settings (password, Country, an changed to Premium) and now if i want to log in in the App, it says that the password is incorrect and i can't use spotify free longer...
  • Alejandro_C
  • Spotify Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account has been blocked

Hello,I recently assigned my account to a Family subscription. After I did this Spotify still charged 9,99 from my bank account so I charged it back using my bank. Now Spotify has blocked my account while I still have an ongoing premium subscription ...

  • Newbie
  • Hello, I recently assigned my account to a Family subscription. After I did this Spotify still charged 9,99 from my bank account so I charged it back using my bank. Now Spotify has blocked my acco...
  • Alejandro_C
  • Spotify Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have been charged for premium this month but my subscription still says i am on spotify free

£4.99 has just come out of my bank account for spotify premium with student discount, yet when i log in to my spotify online and in the app both say i still only have spotify free

  • Newbie
  • £4.99 has just come out of my bank account for spotify premium with student discount, yet when i log in to my spotify online and in the app both say i still only have spotify free
  • Alejandro_C
  • Spotify Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription issues

I can't seem to find someone at the help email to merge two accounts into one family plan. Soooo frustrating.

  • Newbie
  • I can't seem to find someone at the help email to merge two accounts into one family plan. Soooo frustrating.
  • Alejandro_C
  • Spotify Legend
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account

Cant log into my old email to change password on my premium account and cant get any helpful answers from spotify customer service

  • Newbie
  • Cant log into my old email to change password on my premium account and cant get any helpful answers from spotify customer service
  • Alejandro_C
  • Spotify Legend
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me amenazan con quitarme suscripción premium

No pasó el pago de mi tarjeta porque ahora estoy usando tarjetas prepagadas.Recién redimí una tarjeta y me siguen cobrando.... Ya no quiero que me sigan amenazando con quitarme mi suscripción por falta de pago.No se a dónde dirigir mi queja. Usuario:...

  • Newbie
  • No pasó el pago de mi tarjeta porque ahora estoy usando tarjetas prepagadas. Recién redimí una tarjeta y me siguen cobrando....  Ya no quiero que me sigan amenazando con quitarme mi suscripció...
  • Alejandro_C
  • Spotify Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compra - Premium

Fiz a compra de 1 mês pelo boleto no spotify, e havia sido informado na promoção que receberia o primeiro mês grátis. Deu um mês, e não recebi o prometido, resultando no término do meu status premium. Como posso resolver?

  • Newbie
  • Fiz a compra de 1 mês pelo boleto no spotify, e havia sido informado na promoção que receberia o primeiro mês grátis. Deu um mês, e não recebi o prometido, resultando no término do meu status premium...
  • Alejandro_C
  • Spotify Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes