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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414127 Views
  • 965 replies
  • 108 likes
  • Account
  • 414127 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180938 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180938 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101370 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101370 Views
  • 68 replies
  • 10 likes

Solved!! East 17 album incorrect songs

Hi, album"up all night" released by East 17 band has mismatches in songs/titles on spotify. Eg. "Do You feel so" is in fact "best days" or "its all over" is "someone to love". Could someone from spotify Have a look into this? Thanks, Paweł.

  • Casual Listener
  • Hi, album"up all night" released by East 17 band has mismatches in songs/titles on spotify. Eg. "Do You feel so" is in fact "best days" or "its all over" is "someone to love". Could someone from spot...
  • stolarz2000
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • Other
  • 264 Views
  • 2 replies
  • 0 likes

inviting family members onto spotify premium for family

hi can anyone offer advice about how to sort an invitation dilemma: i ordered spotify premium and invited several family members, but one email was typed incorrectly. this person is unable to join, as they get a link for a token; when she tries to op...

  • Casual Listener
  • hi can anyone offer advice about how to sort an invitation dilemma: i ordered spotify premium and invited several family members, but one email was typed incorrectly. this person is unable to join, a...
  • Maxim
  • Spotify Star
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

Solved!! Unable to access app

HiAbout six months ago one of my payments didn't go through for whatever reason. Ever since then my app on my phone has been disabled - saying that my last payment did not go through and the only option presented is to downgrade. I have unsubscribed ...

  • Newbie
  • Hi About six months ago one of my payments didn't go through for whatever reason. Ever since then my app on my phone has been disabled - saying that my last payment did not go through and the only o...
  • crematedman
  • Community Legend
  • 230 Views
  • 1 replies
  • 1 likes
  • 230 Views
  • 1 replies
  • 1 likes

Solved!! Hacked Accounts

Hello, i just need some help! My spotify accounts are hacked by someone i cannot retreive it with my email because i used random emails. Can spotify cancel my subscription there? Please HELP

  • Newbie
  • Hello, i just need some help! My spotify accounts are hacked by someone i cannot retreive it with my email because i used random emails. Can spotify cancel my subscription there? Please HELP
  • crematedman
  • Community Legend
  • 280 Views
  • 1 replies
  • 1 likes
  • 280 Views
  • 1 replies
  • 1 likes

[iOS] Trying to upgrade

Have you noticed a decrease in premium subscriptions?No matter where on the app I try to start my 7 day free trial and sign up for premium it doesn't do anything. When I attempt to download and click the button it disappears and nothing happens.When ...

  • Newbie
  • Have you noticed a decrease in premium subscriptions? No matter where on the app I try to start my 7 day free trial and sign up for premium it doesn't do anything. When I attempt to download and cli...
  • crematedman
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • iOS
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! Password Forgotten, E-mail disabled

My parents forgot their password, clicked the button for just that, but the e-mail associated with their account, a hotmail address, has been deactivated. How can they reset their account with a new e-mail and password?

  • Newbie
  • My parents forgot their password, clicked the button for just that, but the e-mail associated with their account, a hotmail address, has been deactivated.  How can they reset their account with ...
  • crematedman
  • Community Legend
  • 739 Views
  • 1 replies
  • 1 likes
  • 739 Views
  • 1 replies
  • 1 likes

Solved!! Unable to join family plan.

I am unable to join my family plan. We are in the same country. I click on the link for redeem token, then type the redemption code in. It says unable to redeem this code. I recently had a premium account, but I cancelled it so I am on free now.

  • Newbie
  • I am unable to join my family plan. We are in the same country. I click on the link for redeem token, then type the redemption code in. It says unable to redeem this code.   I recently had a p...
  • crematedman
  • Community Legend
  • 573 Views
  • 1 replies
  • 1 likes
  • 573 Views
  • 1 replies
  • 1 likes

Solved!! Errors Logging In To Spotify After Using Facebook To Create Account

I originally ­signed up with my Fac­ebook account. So my ­Spotify account has t­he CORRECT email addr­ess, but I'm having i­ssues with creating m­y own password, say i­f I don't want to log­ into Spotify with Fa­cebook, just using my­ email & passwor...

  • Casual Listener
  • I originally ­signed up with my Fac­ebook account. So my ­Spotify account has t­he CORRECT email addr­ess, but I'm having i­ssues with creating m­y own password, say i­f I don't want to log­ into Spo...
  • crematedman
  • Community Legend
  • 290 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
  • 290 Views
  • 1 replies
  • 1 likes

Solved!! Account upgrade

I have just bought (5 nov) the student membership during my 7 day free trial, on my account it says my account will be renewed and charged on the 10 nov? Does that mean it hasnt charged me for the new membership yet, and it wont charge me until the f...

  • Newbie
  • I have just bought (5 nov) the student membership during my 7 day free trial, on my account it says my account will be renewed and charged on the 10 nov? Does that mean it hasnt charged me for the ne...
  • crematedman
  • Community Legend
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

Solved!! Changed phone

I changed my phone number and phone my premium account didn't transfer still shows free account how do I change this

  • Visitor
  • I changed my phone number and phone my premium account didn't transfer still shows free account how do I change this
  • crematedman
  • Community Legend
  • 619 Views
  • 1 replies
  • 1 likes
  • 619 Views
  • 1 replies
  • 1 likes

Solved!! Confusing charged payment

Hi, I'm from Malaysia and had subscribed Rm2 for 3 months premium promotion. But, I am still charged for rm14.90. Can I have someone to look at this matter? Thanks

  • Newbie
  • Hi,  I'm from Malaysia and had subscribed Rm2 for 3 months premium promotion. But, I am still charged for rm14.90. Can I have someone to look at this matter? Thanks 🙂
  • crematedman
  • Community Legend
  • 210 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 210 Views
  • 1 replies
  • 1 likes

Solved!! When i log on with my facebook, I log on my sisters spotify, how do i remove my facebook from her ac

When i log on with my facebook, I log on my sisters spotify, how do i remove my facebook from her account?

  • Newbie
  • When i log on with my facebook, I log on my sisters spotify, how do i remove my facebook from her account?
  • crematedman
  • Community Legend
  • 195 Views
  • 1 replies
  • 1 likes
  • 195 Views
  • 1 replies
  • 1 likes

Solved!! 2 membership

Hi. My family subscriptions failed because my credit card was cancelled. I log in with my email and fixed new subscriptions, but realized it was a new user name?? I cancelled the subscription and open my other user an started my family subscriptions ...

  • Newbie
  • Hi. My family subscriptions failed because my credit card was cancelled. I log in with my email and fixed new subscriptions, but realized it was a new user name?? I cancelled the subscription and ope...
  • crematedman
  • Community Legend
  • 240 Views
  • 1 replies
  • 1 likes
  • 240 Views
  • 1 replies
  • 1 likes

Solved!! Corrupted track - Faith no more - Sol invictus

Buenas tardes hace unos días intentó pasar a Premium y me sale Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago. Siempre que lo inten...

  • Visitor
  • Buenas tardes hace unos días intentó pasar a Premium y me sale Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nu...
  • crematedman
  • Community Legend
  • 273 Views
  • 1 replies
  • 1 likes
  • 273 Views
  • 1 replies
  • 1 likes

Solved!! Can view my Receipts

Hey, I work for a business and have spotify premium through their card. I need to turn in receipts for every month on this item but the page sems to be broke where the receipts are. How can I get my receipt?

  • Newbie
  • Hey, I work for a business and have spotify premium through their card. I need to turn in receipts for every month on this item but the page sems to be broke where the receipts are. How can I get my ...
  • crematedman
  • Community Legend
  • 287 Views
  • 1 replies
  • 1 likes
  • 287 Views
  • 1 replies
  • 1 likes

Superuser Contribution Purchased premium as a gift

I purchased Spotify premium as a gift. The recipient was supposed to receive an email today and has not yet received it. Both inbox and spam folder have been checked multiple times today.

  • Casual Listener
  • I purchased Spotify premium as a gift. The recipient was supposed to receive an email today and has not yet received it. Both inbox and spam folder have been checked multiple times today.
  • Danipal
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 229 Views
  • 2 replies
  • 0 likes

Cancelling subscription

I want to cancel subscription. I have follwed your directions but under subscription it says i have the free version but i am getting $12.00 regularly deducted from my account.

  • Casual Listener
  • I want to cancel subscription. I have follwed your directions but under subscription it says i have the free version but i am getting $12.00 regularly deducted from my account.
  • Millzyb123
  • Casual Listener
  • 274 Views
  • 5 replies
  • 0 likes
  • 274 Views
  • 5 replies
  • 0 likes

Loging in via facebook -AND- via user/pass directly (security failure)

Hi, All! I am a family premium active member and my account is linked to FB. That is not a problem for me, but now it is being a problem.My Spotify's password (which is different from FB's) was hacked, and this password gives full access to my accoun...

  • Newbie
  • Hi, All!   I am a family premium active member and my account is linked to FB. That is not a problem for me, but now it is being a problem. My Spotify's password (which is different from FB's...
  • Scorpio2177
  • Casual Listener
  • 778 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 778 Views
  • 1 replies
  • 1 likes

Billing date change when upgrading to Family plan

I upgraded to the family plan today. The billing date has changed from the 1st day of the month to the 22nd of the month. Is there something or someone I can get to change this? I have looked around for a change for this and the only option is to can...

  • Casual Listener
  • I upgraded to the family plan today. The billing date has changed from the 1st day of the month to the 22nd of the month. Is there something or someone I can get to change this? I have looked around ...
  • PappiGentry
  • Casual Listener
  • 667 Views
  • 2 replies
  • 0 likes
  • 667 Views
  • 2 replies
  • 0 likes