Accounts

Can't use Spotify on PS4

I was trying to use the Spotify app on my console and naturally it asks for the Spotify username and password. I have or had a Spotify account linked to my Facebook but haven't used it in quite a while(Spotify not Facebook) I was able to retrieve the...

can't purchase premium

i cannot sign up for premium eventhough there's nothing wrong with my card or card provider and i'm a student but i'm not eligible for student premium??

Me cobraron antes de tiempo

Buenas noches. Hoy es el último día de mi mes de prueba de Spotify, y aunque en la página de mi cuenta me aparece que mañana se realizará el cargo para el mes siguiente, me lo han hecho hoy... Y no deseo contratarlo por el momento... ¿Podrían ayudarm...

Charge date changed?

Hi Spotify, My charge date was supposed to be for November 29th (as my last charge date was October 29th). However now my charge date has been changed to November 23rd since I changed my plan type to family. Why would it change my charge date as this...

Me han cobrado dos veces la oferta premium de 3 meses.

Pague la oferta premium de 3 meses en septiembre, se me acababa el 4 de diciembre pero el 4 de noviembre me han vuelto a cobrar la suscripción mensual, no entiendo por qué

No more premium!??

I have been using spotify premium since 2 years ago and the payments is automatically charged. Yesterday the payment was not charged and I am not premium anymore.I thought that it could be a problem with my credit card, I called the bank and they sai...

Upgraded to premium family but not getting premium benefits

I have upgraded my premium account to the premium family account, I sent the link onto my partner and when he has went through all the details he does not have the benefits of premium it is saying the administrator must update details but there isn't...

Superuser Contribution [ERROR] Picture of Discoveries of the week

My spotify was connect with Facebook and the picture of Discoveries of the week never change anymore.Still with photo with my old boyfriend and I change my profile photo of Facebook, but the picture of Discoveries of the week don't change. And its ho...

Superuser Contribution no download

I have a 30 days trial premium accountI'm trying to download plalists or single songs to play them offlinebut I don't have any visible option to do it Another problem:Whan I try to set the password to use spotify wiht a device I receive always a mess...

Superuser Contribution I have been charged $12.99per month for spotify however I have cancelled my sub, how do I stop it?

Superuser Contribution Charged During Premium Trial

Hello! Am on a Spotify Premium trial subscription for two months, that is due to end today, 14 November 2016 (GMT +8), according to my account dashboard. I have just canceled the premium subscription but noticed under the receipts page that I've alre...

Superuser Contribution Cuenta Premium

Compañeos, tengo una pregunta..Dias anteriores hice mi suscripcion por medio de MOVISTAR por que me regalan como 3 meses o algo asi de SPOTIFY PREMIUM.El caso es que de un dia para otro ya no tengo me marca que mi cuenta es GRATIS.Si alguien me puede...

Superuser Contribution Premium

Hi, i previously had premium, but it seems to have switched me back to free without me changing anything. why is this? i have not changed credit card details or anything like that.

Can't join to a family premium account

so recently my friend bought a family premium he's inviting me with a link I'm clicking and proving that I'm human then clicking continue and I get this error message "Oops! Something went wrong, please try again." we tried many time for 2 days it's ...

Superuser Contribution Premium Free Trial

I cannot get the free trial. Why not?I was using my Paypal account and nothing happens on the Spotify website.

Superuser Contribution Error message: Credit card not usable for international transaction while it works on other purchase

Hi I got this error message : Credit card not usable for international transaction but it works on other purchases, called the bank and it says international transaction is ok, despite trying so many times, the bank said thre was no attempt before.

Superuser Contribution cant log in says Error code 404 please help

i tried logging into my account which i made with facebook and now it wont connect and i was logged in today and im still logged in my pc but i cant log into my Iphone 6s

Superuser Contribution Spookaccount.

hallo ik had op mijn vorige mobiel een spotify account waar ik 3 maanden spotify voor 1 euro had genomen. Na 2 maanden ging mn mobiel kapot en kon ik niet meer op mijn nieuwe mobiel inloggen omdat ik mijn e-mail/gebruikersnaam vergeten ben, ik heb nu...