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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406199 Views
  • 958 replies
  • 107 likes
  • Account
  • 406199 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175933 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175933 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100020 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100020 Views
  • 68 replies
  • 10 likes

Stop payment withdrawals

Oct 1 and 31 I got charged 11.29 to my credit card . Why did this happen and how do I stop payments coming off my credit card ? I signed up to try it for free and I didn't have a chance to try it . I would like to stop any Payments coming from my cre...

  • Casual Listener
  • Oct 1 and 31 I got charged 11.29 to my credit card . Why did this happen and how do I stop payments coming off my credit card ? I signed up to try it for free and I didn't have a chance to try it . I...
  • Janet1597
  • Casual Listener
  • 833 Views
  • 1 replies
  • 0 likes
  • 833 Views
  • 1 replies
  • 0 likes

Setting up an account

I am trying to set up a spotify account but I keep getting an error message saying that spotify is not available in my country. Now, I am 100000% sure that spotify is available in the UK!Why does this message keep appearing? How can I stop it from ap...

  • Visitor
  • I am trying to set up a spotify account but I keep getting an error message saying that spotify is not available in my country. Now, I am 100000% sure that spotify is available in the UK! Why does t...
  • LordRollin
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 196 Views
  • 1 replies
  • 0 likes

Didn't receieve presale code?

I'm a premium member and have receieved a number of presale codes in the past, some for artists I only rarely listen to Run the Jewels tickets when on Spotify presale today but I didn't receieve a code. Is there a reason for this? Does Spotify only s...

  • Casual Listener
  • I'm a premium member and have receieved a number of presale codes in the past, some for artists I only rarely listen to   Run the Jewels tickets when on Spotify presale today but I didn't rece...
  • LordRollin
  • Community Legend
  • 1065 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1065 Views
  • 1 replies
  • 0 likes

Spotify + Headspace

I already have Headspace and Spotify Premium. My question is if I can sign up for a subscription now for the Spotify + Headspace subscription and if the money will be drawn next month? How does it work? I don't want to pay extra for nothing.

  • Newbie
  • I already have Headspace and Spotify Premium. My question is if I can sign up for a subscription now for the Spotify + Headspace subscription and if the money will be drawn next month? How does ...
  • LordRollin
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Family subscription upgrade issues with gift card

Someone gave me a $60 gift card to Spotify, which applied to my premium account. It says my premium subscription will renew in May 2017. I wanted to upgrade to family premium, but I cannot find that option since the card has been applied to my premiu...

  • Casual Listener
  • Someone gave me a $60 gift card to Spotify, which applied to my premium account. It says my premium subscription will renew in May 2017. I wanted to upgrade to family premium, but I cannot find that ...
  • Maxim
  • Spotify Star
  • 284 Views
  • 4 replies
  • 1 likes
  • 284 Views
  • 4 replies
  • 1 likes

Billing

Where is my account information

  • Newbie
  • Where is my account information
  • LordRollin
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Deleting account if not figured out

I deactivated my facebook and now am unable to use my Spotify which I pay for. I'm not going to be reactivating my facebook, so i need to know how to disconnect the two so I can still use my account.

  • Newbie
  • I deactivated my facebook and now am unable to use my Spotify which I pay for. I'm not going to be reactivating my facebook, so i need to know how to disconnect the two so I can still use my account.
  • ag2526
  • Roadie
  • 134 Views
  • 2 replies
  • 0 likes
  • Account
  • 134 Views
  • 2 replies
  • 0 likes

30 day free trial

My friend is trying to set me up with a 30 day free trial using his credit card because I dont have one and it keeps saying I already had a free trial, even though I didn't. I've tried several times but it always says the same thing. Please help!

  • Newbie
  • My friend is trying to set me up with a 30 day free trial using his credit card because I dont have one and it keeps saying I already had a free trial, even though I didn't. I've tried several times ...
  • ag2526
  • Roadie
  • 134 Views
  • 2 replies
  • 0 likes
  • 134 Views
  • 2 replies
  • 0 likes

Playing music offline

I have had premium for a few months now. Everything was working fine. I just recently did the new software update on my phone, now, all of the songs and artists that i had previously downloaded are showing as not available offline, and I have sprint ...

  • Newbie
  • I have had premium for a few months now. Everything was working fine. I just recently did the new software update on my phone, now, all of the songs and artists that i had previously downloaded are s...
  • LordRollin
  • Community Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

I can't join in a Family Plan

I was premium for two years and then my family pay for the Family Plan, so I tried to join in but a window says i can´t because i´m joining now another one. I´ve checked my account and canceled any subscription i had (I found that i was paying since ...

  • Newbie
  • I was premium for two years and then my family pay for the Family Plan, so I tried to join in but a window says i can´t because i´m joining now another one. I´ve checked my account and canceled ...
  • ag2526
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Gift card

Hi,I have a gift card buyed in Spain(El Corte Ingles) but now I'm living in Italy and the code number doesen't work in order to activate Premium. What's the problem?Thanks

  • Casual Listener
  • Hi, I have a gift card buyed in Spain(El Corte Ingles) but now I'm living in Italy and the code number doesen't work in order to activate Premium. What's the problem? Thanks
  • LordRollin
  • Community Legend
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 221 Views
  • 3 replies
  • 0 likes

Unknown device taking over my account

I've two unknown devices which are taking over my Spotify account, listening music, and deleting my playlist. I use Facebook to login to I changed my Facebook password and logout of all devices. When I logged in the other devices where still listed a...

  • Casual Listener
  • I've two unknown devices which are taking over my Spotify account, listening music, and deleting my playlist.    I use Facebook to login to I changed my Facebook password and logout of al...
  • chrizzzie
  • Casual Listener
  • 461 Views
  • 5 replies
  • 0 likes
  • Account
  • 461 Views
  • 5 replies
  • 0 likes

Being Charged Monthly with Free Version

I have had Premium in the past but cancelled it. I am still being charged monthly and my account says I only have Free version. I do not get a monthly receipt sent to my email and have tried logging in under different accounts and they all say free. ...

  • Newbie
  • I have had Premium in the past but cancelled it. I am still being charged monthly and my account says I only have Free version.  I do not get a monthly receipt sent to my email and have tried lo...
  • ag2526
  • Roadie
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Blocked creditcard and Spotify Family

Hello, I had to block my credit card and I'm waiting for my new card to arrive. Until then, I don't have a credit card. In a few days however, Spotify will charge my (blocked) card for the next month (Premium Family). What will happen? Will I be down...

  • Newbie
  • Hello,   I had to block my credit card and I'm waiting for my new card to arrive. Until then, I don't have a credit card. In a few days however, Spotify will charge my (blocked) card for the n...
  • LordRollin
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

merge 2 accounts

I´m having troubles since I had a basic spotify account with hotmail and then I made a premium with gmail, but the one with hotmail is linked to facebook. How can I link the gmail account with facebook or eliminate my hotmail account?

  • Newbie
  • I´m having troubles since I had a basic spotify account with hotmail and then I made a premium with gmail, but the one with hotmail is linked to facebook. How can I link the gmail account with facebo...
  • ag2526
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • Login
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! 2 x 12 Months subscription Cancelled by Spotify after 5 days

Hi! I bought on ebay 2 redeem codes for 12 Months Premium Subscription. It said valid up to oct 2018. It worked correctly, but after 5 days, Spotify cancelled my account and it became a free account. So I sent a message telling hey what's the problem...

  • Casual Listener
  • Hi!   I bought on ebay 2 redeem codes for 12 Months Premium Subscription.  It said valid up to oct 2018.   It worked correctly, but after 5 days, Spotify cancelled my account and i...
  • biny006
  • Casual Listener
  • 2943 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2943 Views
  • 4 replies
  • 0 likes

How do I get Premium through Rogers working?

Activated my free premium through Rogers. Rogers tech says all ok from there end and to contact Spotify to remedy. Have logged in and out several times but that solution did not work???

  • Newbie
  • Activated my free premium through Rogers. Rogers tech says all ok from there end and to contact Spotify to remedy.   Have logged in and out several times but that solution did not work???
  • ag2526
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! All music gone after reconnected to Facebook

Earlier, I was taking a look at the preferences and chose to disconnect from Facebook, as I never use Facebook. After doing so, there was no saved music, no saved playlists, and no friends feed. I figured this was tied to my Facebook account, so I re...

  • Casual Listener
  • Earlier, I was taking a look at the preferences and chose to disconnect from Facebook, as I never use Facebook. After doing so, there was no saved music, no saved playlists, and no friends feed. I fi...
  • kirashi
  • Community Legend
  • 377 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Login
  • 377 Views
  • 3 replies
  • 1 likes

Solved!! My playlist subscribers disappeared

Hi!Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my playlist there is no one that is subscribing. I have...

  • Regular
  • Hi! Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my...
  • user-removed
  • Not applicable
  • 10809 Views
  • 164 replies
  • 1 likes
  • 10809 Views
  • 164 replies
  • 1 likes

Cant login into Spotify account

Hi,I am accessing my spotify account from Germany, still I cant login into my account. I am getting error message 408. Help me out, Thanks.

  • Regular
  • Hi, I am accessing my spotify account from Germany, still I cant login into my account. I am getting error message 408.   Help me out,   Thanks.
  • ag2526
  • Roadie
  • 248 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 248 Views
  • 3 replies
  • 0 likes