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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 305885 Views
  • 870 replies
  • 98 likes
  • Account
  • 305885 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140061 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140061 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81155 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81155 Views
  • 64 replies
  • 9 likes

Superuser Contribution In my account I can't use the premium benefits.

I'm in a family plan but I am the only one that can't use premium. In the family plan my account appears but can't use it. Why and how can i fix it?

  • Casual Listener
  • I'm in a family plan but I am the only one that can't use premium. In the family plan my account appears but can't use it. Why and how can i fix it?
  • Xenia
  • Moderator
  • 410 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Other
    Premium
  • 410 Views
  • 5 replies
  • 1 likes

Superuser Contribution liked songs always shuffle completely

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceHuawei P8-LightOperating SystemAndroid My Question or IssueHi everyone,actually i have got two issues...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Huawei P8-Light Operating System An...
  • Mihail
  • Spotify Legend
  • 1451 Views
  • 2 replies
  • 0 likes
  • Login
    Other
    Premium
  • 1451 Views
  • 2 replies
  • 0 likes

account disabled and i don't know what to do

PlanFreeCountry: US DeviceBoth my iphone and mac laptop My Question or Issueso basically i was trying to log into my normal account and it was said no, so it wasn't working and i got an email saying that my account had been disabled and when i asked ...

  • Casual Listener
  •   Plan Free Country: US   Device Both my iphone and mac laptop   My Question or Issue so basically i was trying to log into my normal account and it was said no❤️, so it wasn'...
  • Billy-J
  • Spotify Star
  • 362 Views
  • 3 replies
  • 0 likes
  • Free
  • 362 Views
  • 3 replies
  • 0 likes

Superuser Contribution Option for changing the origin country is not working (Premium)

Hello dear community!I want to invite my friends I live with to my family account. But my origin country can not be changed. Yes I already saw the help section with how to do it and yes I already did it. And no it is not working, I can change everyth...

  • Casual Listener
  • Hello dear community! I want to invite my friends I live with to my family account. But my origin country can not be changed. Yes I already saw the help section with how to do it and yes I already d...
  • Cannacionado
  • Casual Listener
  • 603 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 603 Views
  • 2 replies
  • 0 likes

Moving premium to a different account.

PlanPremiumCountryUS DeviceiPhone 8Operating SystemiOS 10 My Question or IssueThis is a bit of a doozy. I have been a premium member for a few years, but wish to move the premium service to a different account. I had first created the account with fa...

  • Visitor
  •   Plan Premium Country US   Device iPhone 8 Operating System iOS 10   My Question or Issue This is a bit of a doozy. I have been a premium member for a few years, but wish ...
  • Billy-J
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't change my email

PlanPremiumCountryCzechDeviceSamsung Galaxy 7Operating SystemAndroid, Windows 10 (PC) My Question or IssueI am logged in via facebook. My old email will stop working in 2 weeks. I changed my e-mail on Facebook a few days ago. But Spotify constantly u...

  • Regular
  • Plan Premium Country Czech Device Samsung Galaxy 7 Operating System Android, Windows 10 (PC)   My Question or Issue I am logged in via facebook.  My old email will stop working i...
  • Emilia_8
  • Community Legend
  • 618 Views
  • 8 replies
  • 0 likes
  • Account
  • 618 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't log in, says I'm offline

PlanFreeCountryUkDevicepixel 3Operating SystemAndroid version 10Spotify version: 8.5.70.868 My Question or IssueSame as reported elsewhere: can't log into the mobile app, as it keeps saying I'm offline. Have tried the various workarounds of re-enteri...

  • Casual Listener
  • Plan Free Country Uk Device pixel 3 Operating System Android version 10 Spotify version: 8.5.70.868     My Question or Issue Same as reported elsewhere: can't log into the mobil...
  • Alastairward
  • Casual Listener
  • 1141 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 1141 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't Change Account Information

PlanFreeCountryUS I'm in the process of trying to transfer my account from Free to the Student Discount Plan, and in order to verify me as a student, my birthday needs to be correct. Little did I know, when I entered '02 into the information for my b...

  • Casual Listener
  •   Plan Free Country US   I'm in the process of trying to transfer my account from Free to the Student Discount Plan, and in order to verify me as a student, my birthday needs to be co...
  • Caliope
  • Casual Listener
  • 603 Views
  • 4 replies
  • 0 likes
  • Account
  • 603 Views
  • 4 replies
  • 0 likes

I can't do anything on my Spotify for Artists account

I can't do anything on my Spotify for Artists account. please, help me!! as  you can see I can't add or remove any team

Screenshot_20200811-191943.jpg
  • Newbie
  • I can't do anything on my Spotify for Artists account. please, help me!!  as  you can see I can't add or remove any team 😞
  • Emilia_8
  • Community Legend
  • 398 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 398 Views
  • 2 replies
  • 0 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • Leightonius
  • Casual Listener
  • 6748 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 6748 Views
  • 2 replies
  • 0 likes

Superuser Contribution Constant Hacking

All of my accounts (when possible) have 2-Factor Authentication and I regularly change passwords to random strings of symbols, numbers, and letters.I can't keep my Spotify account secured for more than a month. In fact, I just changed my password two...

  • Visitor
  • All of my accounts (when possible) have 2-Factor Authentication and I regularly change passwords to random strings of symbols, numbers, and letters. I can't keep my Spotify account secured for more ...
  • Elena
  • Moderator
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login Error: “Login and Password do not match”

I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in this happened. When I ask for a password reset it tell...

  • Visitor
  • I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in thi...
  • Mihail
  • Spotify Legend
  • 1529 Views
  • 4 replies
  • 0 likes
  • Login
  • 1529 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium not working

PlanPremiumCountryCzech republicDeviceSamsung DuosOperating SystemAndroid Oreo My Question or IssueI'm paying my subscription for premium, I can see the payments going thru correctly in my internet banking and yet when I log in to Spotify, I don't ac...

  • Visitor
  • Plan Premium Country Czech republic Device Samsung Duos Operating System Android Oreo   My Question or Issue I'm paying my subscription for premium, I can see the payments going t...
  • Mihail
  • Spotify Legend
  • 415 Views
  • 3 replies
  • 0 likes
  • Premium
  • 415 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change Username / Profile name

As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible. Changing a username is literally the most trivial...

  • Casual Listener
  • As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible...
  • Ivan
  • Spotify Legend
  • 777 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Premium
    Security
    Unlimited
  • 777 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Cannot edit profil and no email associated to account

Hello,First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post. I created an account through Facebook. I deleted recently my Facebook account. I tried to unlink it from my Spotify account but I think it created another ...

  • Casual Listener
  • Hello, First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post.   I created an account through Facebook. I deleted recently my Facebook account. I tried to unl...
  • TheFrenchOne
  • Casual Listener
  • 532 Views
  • 4 replies
  • 0 likes
  • Account
  • 532 Views
  • 4 replies
  • 0 likes

payment rejected bank

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joel-M
  • Composer
  • 596 Views
  • 3 replies
  • 0 likes
  • Account
  • 596 Views
  • 3 replies
  • 0 likes

abonnement entreprise

Bonjour,Le Comité d'entreprise de mon organisation (environ 1000 salarié) souhaite offrir un service de Streaming musical à l'ensemble des salariés, je souhaiterai savoir si vous proposiez des tarifs préférentiels ou un système d'abonnement pour que ...

  • Visitor
  • Bonjour, Le Comité d'entreprise de mon organisation (environ 1000 salarié) souhaite offrir un service de Streaming musical à l'ensemble des salariés, je souhaiterai savoir si vous proposiez des tari...
  • Billy-J
  • Spotify Star
  • 908 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 908 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist : 2 accounts for the same name

Hey team ! Can someone explain to me how merge 2 artist account in one and only one ?I don't know why but I have 2 accounts : https://open.spotify.com/artist/5Oakj4vWIenWhtQSRLBJL0https://open.spotify.com/artist/74MiVZFE3A9lTH956EkVUn I want to keep ...

  • Casual Listener
  • Hey team !    Can someone explain to me how merge 2 artist account in one and only one ? I don't know why but I have 2 accounts :   https://open.spotify.com/artist/5Oakj4vWIenWhtQ...
  • Elena
  • Moderator
  • 747 Views
  • 3 replies
  • 0 likes
  • Account
  • 747 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't connect to my Apple ID

PlanPremiumCountryRussiaDevice(iPhone XR, MacBook Air 2019)Operating System(iOS 13.6, MacOS Catalina 10.15.5) My Question or IssueI downloaded an iOS app and registered using my Apple ID. Then I downloaded a desktop app and registered using the same ...

  • Casual Listener
  • Plan Premium Country Russia Device (iPhone XR, MacBook Air 2019) Operating System (iOS 13.6, MacOS Catalina 10.15.5)   My Question or Issue I downloaded an iOS app and registered using...
  • Elena
  • Moderator
  • 682 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 682 Views
  • 3 replies
  • 0 likes