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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170663 Views
  • 695 replies
  • 57 likes
  • Account
  • 170663 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089896 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089896 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51837 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51837 Views
  • 58 replies
  • 8 likes

Superuser Contribution My display name is nowhere to be found

PlanFreeCountryCanadaDeviceiPod TouchOperating System My Question or IssueI can’t see or find my display name anywhere. I’ve googled where to find it and the answers all said that I would be able to see it on playlists and things like that, but on pl...

  • Casual Listener
  • Plan Free Country Canada Device iPod Touch Operating System     My Question or Issue I can’t see or find my display name anywhere. I’ve googled where to find it and the answers al...
  • Petya
  • Community Legend
  • 725 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 725 Views
  • 3 replies
  • 0 likes

Superuser Contribution My premium account changed to free.

My Question or IssueMy account changed from Premium to a free account. Is this normal After a few years? Is it a mistake of do You always have to start it up again After a period of time? And if i do so do i get a discount again like the firt time? N...

  • Visitor
  • My Question or Issue My account changed from Premium to a free account. Is this normal After a few years? Is it a mistake of do You always have to start it up again After a period of time? And if i ...
  • Petya
  • Community Legend
  • 439 Views
  • 2 replies
  • 0 likes
  • Account
  • 439 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unknown device in spotify connect and lack of a way to remove it

Not that i think it is relevant but i have a family premium account. I have spotify on my windows machine, linux machine and on my android phone.My issue is today i saw a ps4 device in my spotify connect. On my phone there was a forget this device op...

  • Casual Listener
  • Not that i think it is relevant but i have a family premium account. I have spotify on my windows machine, linux machine and on my android phone. My issue is today i saw a ps4 device in my spotify c...
  • Guido
  • Spotify Legend
  • 2008 Views
  • 7 replies
  • 2 likes
  • Security
  • 2008 Views
  • 7 replies
  • 2 likes

Superuser Contribution Very high mobile data use/Android auto not working offline

Plan:PremiumCountry: United States Device: Moto V2 Play Operating System: Oreo 8.0 My Question or Issue:High mobile data usage on phone - since 12/4 the app has used 1.49gb of data in the background Here is what I've done to attempt to prevent this: ...

  • Casual Listener
  • Plan: Premium Country: United States   Device: Moto V2 Play   Operating System: Oreo 8.0   My Question or Issue: High mobile data usage on phone - since 12/4 the app has used ...
  • Guido
  • Spotify Legend
  • 1218 Views
  • 4 replies
  • 1 likes
  • Other
    Premium
  • 1218 Views
  • 4 replies
  • 1 likes

Superuser Contribution Family Plan Invites are sent but can't be activated

i upgraded my son's account to Family Premium. When i enter a family members email address - the email is sent, but when you click on the link we get a message that says"Cannot join premium for famil :(" and then says "Sorry! You're already a member ...

  • Newbie
  • i upgraded my son's account to Family Premium.  When i enter a family members email address - the email is sent, but when you click on the link we get a message that says "Cannot join premium f...
  • Guido
  • Spotify Legend
  • 736 Views
  • 6 replies
  • 0 likes
  • Account
  • 736 Views
  • 6 replies
  • 0 likes

Profile picture isn't staying

Whenever I upload a profile picture, it disappears as soon as I exit the application. Is there anyway to fix this?

  • Casual Listener
  • Whenever I upload a profile picture, it disappears as soon as I exit the application. Is there anyway to fix this?
  • OneByBoo
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

Não consigo acessar minha conta

Olá, tenho spotify premium porém não consigo acessar minha conta, pelo que parece o email que era vinculado a minha conta não está mais, criei outra conta nesse email e agora não consigo mais recuperar a senha. Agora só está logado pelo aplicativo do...

  • Visitor
  • Olá, tenho spotify premium porém não  consigo acessar minha conta, pelo que parece o email que era vinculado a minha conta não está mais, criei outra conta nesse email e agora não consigo mais r...
  • Billy-J
  • Spotify Star
  • 1179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1179 Views
  • 1 replies
  • 0 likes

I have big problems with my acc

Those big problems is I have had a premium acc for ages suddenly I have only free account. But still I get charged... Its simple when I even can get ang on this company on email or contact them in this case. Give me back my money you took from me. Sp...

  • Regular
  • Those big problems is I have had a premium acc for ages suddenly I have only free account. But still I get charged... Its simple when I even can get ang on this company on email or contact them in th...
  • Billy-J
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Finding my other account

PlanFree/PremiumCountry Deviceaccounts(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have set up a family account which everyone is now enjoying (not this account) - ex...

  • Visitor
  • Plan Free/Premium Country   Deviceaccounts (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Emilia_8
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I need to change my email from one account to another

PlanPremiumCountryUSADevicePCOperating SystemMAC My Question or IssueI need to change the email for an account that i no longer have the password for

  • Visitor
  • Plan Premium Country USA Device PC Operating System MAC   My Question or Issue I need to change the email for an account that i no longer have the password for
  • Mario
  • Spotify Legend
  • 322 Views
  • 2 replies
  • 0 likes
  • Login
  • 322 Views
  • 2 replies
  • 0 likes

Solved!! his account will connect?

Hello. I want to buy Duo Plan. My partner have a free account of spotify with his fav music. And Im worried about he may lose all of his music and statistic when I buy for us new accounts. Will he lose it or it will connect? I never used spotify, so ...

  • Casual Listener
  • Hello. I want to buy Duo Plan. My partner have a free account of spotify with his fav music. And Im worried about he may lose all of his music and statistic when I buy for us new accounts. Will he lo...
  • Emilia_8
  • Spotify Star
  • 319 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 319 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login to my account anymore

PlanFreeCountry Netherlands DeviceIphome 8 plus Operating SystemNewest My Question or IssueAwhile back I opened my Spotify and I was logged out I tried logging back in but it wouldn’t let me till this day I don’t have the email any more so I can’t ch...

  • Regular
  • Plan Free Country Netherlands    Device Iphome 8 plus  Operating System Newest   My Question or Issue Awhile back I opened my Spotify and I was logged out I tried logg...
  • Ivan
  • Spotify Legend
  • 732 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
  • 732 Views
  • 7 replies
  • 0 likes

Solved!! Username & Facebook connection issues

PlanPremiumCountryBulgariaDevice2 Window laptops and Xiaomi Mi A2 LiteOperating System(Windows 7, Windows 10, Android 9 (Pie)) My Question or IssueHi guys!I'm not sure when did this happen exactly, but my profile picture disappeared and my username c...

  • Casual Listener
  • Plan Premium Country Bulgaria Device 2 Window laptops and Xiaomi Mi A2 Lite Operating System (Windows 7, Windows 10, Android 9 (Pie))   My Question or Issue Hi guys! I'm not sure when...
  • OneByBoo
  • Community Legend
  • 473 Views
  • 3 replies
  • 0 likes
  • Account
  • 473 Views
  • 3 replies
  • 0 likes

Superuser Contribution I was suddenly added to a new family

PlanPremium/Family plan CountrySweden My Question or IssueIn July this year, my account was suddenly added to a new Family plan. I had been on my Swedish sister's plan for a few years but suddenly I belonged to a random family in the UK. Something fe...

  • Newbie
  • Plan Premium/Family plan   Country Sweden   My Question or Issue In July this year, my account was suddenly added to a new Family plan. I had been on my Swedish sister's plan for a f...
  • Ivan
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 406 Views
  • 1 replies
  • 0 likes

Solved!! Family mix members

PlanPremium familyCountryBelgiumDeviceOneplusOperating SystemAndroidMy Question or IssueIn the family mix i can only see 3 of the 5 members. I can not add the other 2? How can i fix this? Thank you!

  • Casual Listener
  • Plan Premium family Country Belgium Device Oneplus Operating System Android My Question or Issue In the family mix i can only see 3 of the 5 members. I can not add the other 2? How can i fix...
  • OneByBoo
  • Community Legend
  • 875 Views
  • 3 replies
  • 0 likes
  • Account
  • 875 Views
  • 3 replies
  • 0 likes

Superuser Contribution iOS Filtering Liked Songs Doesn't Update Queue

When I filter Liked Songs on my iPhone by an artist the queue does not update to then only show songs by that artist. The list in Liked Songs does – though it doesn't stay for another feature of keeping the filter on was also removed a long time ago ...

  • Gig Goer
  • When I filter Liked Songs on my iPhone by an artist the queue does not update to then only show songs by that artist. The list in Liked Songs does – though it doesn't stay for another feature of keep...
  • aarlihn
  • Gig Goer
  • 739 Views
  • 4 replies
  • 1 likes
  • iOS
    Playlists
  • 739 Views
  • 4 replies
  • 1 likes

Random songs being played by chrome player, but only my phone is signed in

As of yesterday spotify starts playing random songs every now and then. Songs I've never listened to, and shows it's being on a web browser (chrome). I've already signed out of all devices and changed my password, but the issue continues.

  • Newbie
  • As of yesterday spotify starts playing random songs every now and then. Songs I've never listened to, and shows it's being on a web browser (chrome). I've already signed out of all devices and change...
  • Wsoehler18
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • Account
  • 368 Views
  • 2 replies
  • 0 likes

Solved!! my brother's echo dot keeps connecting onto my spotify

So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, whether when I'm on my phone, computer or driving, his musi...

  • Casual Listener
  • So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, whether ...
  • Luan
  • Spotify Star
  • 10707 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 10707 Views
  • 3 replies
  • 0 likes

Trouble with the try and suscription

PlanFree/Premium/ StudentCountry Device(Galaxy J6)Operating System(Android) My Question or IssueHi, recently i change my account which now is linked to Facebook. The problem is that when I try to pay with my visa (which is working) the following mess...

  • Casual Listener
  •   Plan Free/Premium/ Student Country   Device (Galaxy J6) Operating System (Android)   My Question or Issue Hi, recently i change my account which now is linked to Face...
  • Billy-J
  • Spotify Star
  • 329 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 329 Views
  • 3 replies
  • 0 likes

Solved!! Country change suggestie South Africa, I am in Europese...

PlanFreeCountryThe NetherlandsMy Question or IssueI need to change my country in Account Settings to The Netherlands as I am staying here for a month and a half. However, the only option I am given is to choose South Africa as my country. I am in The...

  • Casual Listener
  • Plan Free Country The Netherlands My Question or Issue I need to change my country in Account Settings to The Netherlands as I am staying here for a month and a half. However, the only option I ...
  • OneByBoo
  • Community Legend
  • 583 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 583 Views
  • 7 replies
  • 0 likes

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