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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88705 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758061 Views
18 replies
29 likes
I am been charged for spotify I can't access my account it won't let me change my password or anything I've been charged for over 4 months now and I haven't even been able to use it help please
I am been charged for spotify I can't access my account it won't let me change my password or anything I've been charged for over 4 months now and I haven't even been able to use it help please
Community Legend
325 Views
1 replies
0 likes
Hiya guys, I've recently changed my email on my account and I was wondering if that changes this Spotify Community email as well. If not, is there anyway I can change it? Thanks in advance, Luke
Hiya guys, I've recently changed my email on my account and I was wondering if that changes this Spotify Community email as well. If not, is there anyway I can change it? &n...
Community Legend
620 Views
2 replies
0 likes
I've tried changing my password, resetting my phone, logging out of every other device.. nothing is working. I can log in on the spotify website, just not on the app.
I've tried changing my password, resetting my phone, logging out of every other device.. nothing is working. I can log in on the spotify website, just not on the app.
Spotify Legend
244 Views
1 replies
0 likes
I want to use my premium account on another mobile device but can't log in because it says I am using my face book credentials to log in.Logging in to fb on that device and then trying to log in to Spotify fails-its just thinks its the original fb pr...
I want to use my premium account on another mobile device but can't log in because it says I am using my face book credentials to log in. Logging in to fb on that device and then trying to log in to...
Spotify Legend
556 Views
1 replies
0 likes
I have two seperate accounts, one facebook one normal.Thing is that now i want to transfer my music from my other account on to the Facebook one but obviously its not letting me connect to Facebook since the email is already in use. Any way taking ev...
I have two seperate accounts, one facebook one normal.Thing is that now i want to transfer my music from my other account on to the Facebook one but obviously its not letting me connect to Facebook s...
Community Legend
210 Views
1 replies
0 likes
I have Premium, I don't want it. I go to the cancel subscription pages, do what I'm told. Enter my password on the final (of many) pages, it says the password is incorrect so I can't cancel. I know the password IS correct because I just logged in wit...
I have Premium, I don't want it. I go to the cancel subscription pages, do what I'm told. Enter my password on the final (of many) pages, it says the password is incorrect so I can't cancel. I know t...
Community Legend
246 Views
1 replies
0 likes
My family plan won't let me invite my girlfriend even though we are living at the same address. When she tries to accept my spotify invite it says we are in different countries. Upon investigating it does say on my account overview page that my count...
My family plan won't let me invite my girlfriend even though we are living at the same address. When she tries to accept my spotify invite it says we are in different countries. Upo...
Casual Listener
817 Views
7 replies
0 likes
How i can cancel my Spotify account? If i go to "subscription", i can not see "update detail" - i see only get try to Spotify premiuim:(?
How i can cancel my Spotify account? If i go to "subscription", i can not see "update detail" - i see only get try to Spotify premiuim:(?
Community Legend
905 Views
2 replies
0 likes
Hi everyone, one of the conditions of the sporify family, is that each member should live at the same physical address. I have two laptops, one at home and one at work, and I'd like to understand if I will be able to use both of them. I really don't ...
Hi everyone, one of the conditions of the sporify family, is that each member should live at the same physical address. I have two laptops, one at home and one at work, and I'd like to underst...
Spotify Star
333 Views
1 replies
0 likes
Hi all, I have just switched to another phone and my spotify doesn't seem to recognise that I have a premium account - I've lost my songs and in the app it says that i'm on the 'free' subscription. Can anyone help me? i have logged out from the other...
Hi all, I have just switched to another phone and my spotify doesn't seem to recognise that I have a premium account - I've lost my songs and in the app it says that i'm on the 'free' subscr...
Moderator
3585 Views
5 replies
0 likes
Hey there, I'm looking to sign up to Spotify Premium. I want to pay in AUD because I am Australian and my bank account is set up in Aus however I am in France for the year and because my country says 'France' now I can only pay in euros. Is there any...
Hey there, I'm looking to sign up to Spotify Premium. I want to pay in AUD because I am Australian and my bank account is set up in Aus however I am in France for the year and because my country says...
Casual Listener
582 Views
4 replies
0 likes
Hi! I wanted to subscribe for the Family, but ended up somehow to get a Premium account. How can I switch to Family? And if I switch, will I pay double subscription (since I already payed this month)? How is the process? Thanks!
Hi! I wanted to subscribe for the Family, but ended up somehow to get a Premium account. How can I switch to Family? And if I switch, will I pay double subscription (since I already...
Spotify Star
253 Views
1 replies
0 likes
Hello,I've a problem concerning my logging in Spotify by Facebook. When I clic on " Logging in with Facebook", a web page open with the writting: "Logging in to Spotify...". Few time after, it is written: "You may now close this window." and no loggi...
Hello, I've a problem concerning my logging in Spotify by Facebook. When I clic on " Logging in with Facebook", a web page open with the writting: "Logging in to Spotify...". Few time after, it is w...
Regular
998 Views
5 replies
0 likes
jag får reklam i premium family samt så kan jag inte byta låtar får meddelandet att jag behöver premium??Spotify borde ha ett telefon numer i varje land
jag får reklam i premium family samt så kan jag inte byta låtar får meddelandet att jag behöver premium?? Spotify borde ha ett telefon numer i varje land
Spotify Legend
204 Views
1 replies
0 likes
I cant login anymore, and if I login to my mail I cant find any spotify related mails. this was after I refunded a payment. so why delete my account when I wanted to wait 3 days till I had my money again?
I cant login anymore, and if I login to my mail I cant find any spotify related mails. this was after I refunded a payment. so why delete my account when I wanted to wait 3 days till I had my money a...
Spotify Legend
499 Views
5 replies
0 likes
Hi, everytime I've opened up Spotify in the past 2 days the last played track has been some stupid random song named "For Free (Feat. Conor Maynard)" by Anth, Conor Maynard. First few times I brushed it off thinking I listened to the song drunk or it...
Hi, everytime I've opened up Spotify in the past 2 days the last played track has been some stupid random song named "For Free (Feat. Conor Maynard)" by Anth, Conor Maynard. First few times ...
Casual Listener
800 Views
3 replies
0 likes
I upgraded to Premium for family and added one family member. I went to add another and my subscription says I'm on free spotify. I was charged and myself and my partner have access to full spotify so I know I'm not free. How can I get my account cha...
I upgraded to Premium for family and added one family member. I went to add another and my subscription says I'm on free spotify. I was charged and myself and my partner have access to full spotify s...
Community Legend
189 Views
1 replies
0 likes
I removed Spotify premium 2 months ago and i am still being charged . worse off its not even available in the country i live in. Do i get a refund and what do i do?
I removed Spotify premium 2 months ago and i am still being charged . worse off its not even available in the country i live in. Do i get a refund and what do i do?
Community Legend
342 Views
1 replies
0 likes
Hola, estoy intentando dar de alta Spotify Premium con la oferta que tiene Vodafone de tres meses gratis pero la página lleva una semana dando error. Ya he llamado a Vodafone mil veces y ellos no pueden hacer nada. ¿Alguna idea?
Hola, estoy intentando dar de alta Spotify Premium con la oferta que tiene Vodafone de tres meses gratis pero la página lleva una semana dando error. Ya he llamado a Vodafone mil veces y ellos no pue...
Casual Listener
590 Views
4 replies
0 likes
