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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 173435 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 173435 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11429 Views
  • 6 replies
  • 11 likes
  • Security
  • 11429 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516387 Views
  • 986 replies
  • 113 likes
  • Account
  • 516387 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126086 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126086 Views
  • 74 replies
  • 12 likes

Superuser Contribution Login

Queria trocar o nome do meu login. Como mudar ?

  • Newbie
  • Queria trocar o nome do meu login. Como mudar ?
  • user-removed
  • Not applicable
  • 276 Views
  • 1 replies
  • 0 likes
  • Login
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution recuperar lista

Buenos días, como hago para restablecer mi cuenta,no me acordaba el usuario ,ni la contraseña. Ingrese con otro pero cada ves que deseo descargar los temas me pide que que genere una cuenta nueva . Necesito rucuperar me cuenta vieja como hago????

  • Newbie
  • Buenos días, como hago para restablecer mi cuenta,no me acordaba el usuario ,ni la contraseña. Ingrese con otro pero cada ves que deseo descargar los temas me pide que que genere una cuenta nueva . N...
  • user-removed
  • Not applicable
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charges not Authorised how to refund and stop

When I log into my account March was the last payment as I did not want it any more.Since then I have also changed banks and have a new credit card now I have seen charges to my credit card (new one) for Spotify for September and October 2016 and I d...

  • Newbie
  • When I log into my account March was the last payment as I did not want it any more. Since then I have also changed banks and have a new credit card now I have seen charges to my credit card (new on...
  • user-removed
  • Not applicable
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

Nahuel

Hola una pregunta si quiero el plan familiar por que tienen que vivir en el mismo lugar??? No puedo poner a hermanos que vivien en distintas partes de argentina??

  • Newbie
  • Hola una pregunta si quiero el plan familiar por que tienen que vivir en el mismo lugar??? No puedo poner a hermanos que vivien en distintas partes de argentina??
  • Catee
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancellation

I would like to totally remove spotify from my device because I have been charged for the last three months after my one month trial. Any help would be appreciated.

  • Visitor
  • I would like to totally remove spotify from my device because I have been charged for the last three months after my one month trial.  Any help would be appreciated.
  • user-removed
  • Not applicable
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked, playlist name changed

My account was hacked and the user changed the name and accompanying text of my 'Discover Weekly' playlist to a foreign language/description. How can I change this back or get it reset? FYI I have since logged out everywhere and changed my spotify an...

  • Casual Listener
  • My account was hacked and the user changed the name and accompanying text of my 'Discover Weekly' playlist to a foreign language/description. How can I change this back or get it reset?   FYI ...
  • user-removed
  • Not applicable
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution New credit card

I've a new credit card with the same number of the older (and a new date of expiration). I've put the new datas in my account. But, every time, the system tell me that there is a problem.What's the problem?

  • Newbie
  • I've a new credit card with the same number of the older (and a new date of expiration). I've put the new datas in my account. But, every time, the system tell me that there is a problem. What's the...
  • user-removed
  • Not applicable
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please get it back Spotify!

Hi! I am paying my premium subscription through my network provider (Globe Telecom) then I have to replace my premium subscribed network sim card to another sim card for some reasons but when I got back my premium subcribed sim card on my phone the p...

  • Newbie
  • Hi! I am paying my premium subscription through my network provider (Globe Telecom) then I have to replace my premium subscribed network sim card to another sim card for some reasons but when I got b...
  • user-removed
  • Not applicable
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pay faster then deadline

Hi there.Money will be withdrawn on 21.11.16How I can faster? Is there any possibility?Regards,Viktors

  • Newbie
  • Hi there. Money will be withdrawn on 21.11.16 How I can faster? Is there any possibility? Regards, Viktors
  • user-removed
  • Not applicable
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Linking account to Facebook

Hi there, I used to have a Spotify account linked with my Facebook. I then joined as a part of Spotify Family (new account, unlinked from previous account) and deleted the original account. I am now trying to link my new account with my Facebook acco...

  • Newbie
  • Hi there,   I used to have a Spotify account linked with my Facebook. I then joined as a part of Spotify Family (new account, unlinked from previous account) and deleted the original account. ...
  • user-removed
  • Not applicable
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Upgrade to Family Premium is not working

I upgraded our subscription to Family Premium and sent the links. These links do not go to a coupon as suggested. Instead it goes to the login page and when you use our login information it says: Sorry! You're already a member of this or another fami...

  • Casual Listener
  • I upgraded our subscription to Family Premium and sent the links. These links do not go to a coupon as suggested. Instead it goes to the login page and when you use our login information it says: Sor...
  • kirashi
  • Community Legend
  • 1017 Views
  • 3 replies
  • 1 likes
  • 1017 Views
  • 3 replies
  • 1 likes

Solved!! SPOTIFY FOR BUSINESS

Hello, I´d like to know if there is any kind of account for business (hotels, bars, etc) thanks

  • Casual Listener
  • Hello, I´d like to know if there is any kind of account for business (hotels, bars, etc)   thanks
  • pacman22a
  • Casual Listener
  • 425 Views
  • 2 replies
  • 0 likes
  • Account
  • 425 Views
  • 2 replies
  • 0 likes

Unable to log in

Here's what we got from you: I am paying 9.99 a month for a service I cannot use. Spotify was deleted from my phone and I don't know what my login details are. Can I just cancel the monthly payment with the bank?

  • Casual Listener
  • Here's what we got from you: I am paying 9.99 a month for a service I cannot use. Spotify was deleted from my phone and I don't know what my login details are. Can I just cancel the monthly payment w...
  • Richardt87
  • Casual Listener
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Family plan problem

I recently upgraded to premium family but two of the family members log in are being denied. Any suggestions?

  • Newbie
  • I recently upgraded to premium family but two of the family members log in are being denied.  Any suggestions?
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 1 likes
  • 212 Views
  • 1 replies
  • 1 likes

Spotify Family -- student siblings?

Hello, I'm just curious about the nature of using the spotify family plan when my brother is a student who boards at a university -- he still lives with us when he's not in school, our address is attached to his driver's license, etc. Does this quali...

  • Newbie
  • Hello,   I'm just curious about the nature of using the spotify family plan when my brother is a student who boards at a university -- he still lives with us when he's not in school, our addre...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not accepting payment

Site not accepting my credit cards (tried a couple cards). Error message reads: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method". Even called card company ...

  • Newbie
  • Site not accepting my credit cards (tried a couple cards). Error message reads: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use...
  • user-removed
  • Not applicable
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to get my account updated with a new credit card number

Frustrated that you don't have a LIVE person to help out in these situations!! I was issued a new credit card due to unauthorized use on my card. I have attempted THREE times to get Spotify to accept the new number and in each instance I receive an e...

  • Newbie
  • Frustrated that you don't have a LIVE person to help out in these situations!! I was issued a new credit card due to unauthorized use on my card. I have attempted THREE times to get Spotify to accept...
  • user-removed
  • Not applicable
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Cant extend student premium subscription

Hi, got an E-Mail from Spotify 3 weeks ago, saying that my student discount subscription will be over in a few days and that I need to extend it, if I am still a student. Since I am still studying, Ive been trying to extend it a lot of time the last ...

  • Casual Listener
  • Hi,   got an E-Mail from Spotify 3 weeks ago, saying that my student discount subscription will be over in a few days and that I need to extend it, if I am still a student. Since I am still st...
  • reaze92
  • Casual Listener
  • 258 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 258 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment

I made the payment 3 days ago and i got an email today that cancelled my subscription. What to do ?

  • Newbie
  • I made the payment 3 days ago and i got an email today that cancelled my subscription. What to do ?
  • user-removed
  • Not applicable
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes