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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80330 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
100782 Views
9 replies
2 likes
Hola, disculpame podrias ayudarme a cancelar mi suscripcion, no me sale la opcion
Hola, disculpame podrias ayudarme a cancelar mi suscripcion, no me sale la opcion
Not applicable
235 Views
1 replies
0 likes
Hi people,I'm not able to login on Spotify with my ps4..The error says: "Spotify account is already connected, change account associated with this Spotify account to demPlaystation network or Sony Entertainment Network".I've never used Spotify on my ...
Hi people, I'm not able to login on Spotify with my ps4.. The error says: "Spotify account is already connected, change account associated with this Spotify account to demPlaystation network or Son...
Roadie
1045 Views
1 replies
0 likes
Hello,"I've been invited to join Premium for Family, but I'm already Premium. What happens to my billing?When you accept the invite, you're added to Premium for Family straight away. You won't be charged for your account any further. Your future paym...
Hello, " I've been invited to join Premium for Family, but I'm already Premium. What happens to my billing? When you accept the invite, you're added to Premium for Family straight away. You w...
Not applicable
280 Views
1 replies
0 likes
I'd really like to delete my Facebook. I've gone to do it in the past but that deletes all my playlists on Spotify because they're connected so I haven't done it. I'm determined to delete my Facebook now though and was hoping there was a way to switc...
I'd really like to delete my Facebook. I've gone to do it in the past but that deletes all my playlists on Spotify because they're connected so I haven't done it. I'm determined to delete my Facebook...
Roadie
329 Views
1 replies
0 likes
I used my mobile top up to pay for Spotify, it worked for a few days, they charged me. Premium won't work. I have already been charged
I used my mobile top up to pay for Spotify, it worked for a few days, they charged me. Premium won't work. I have already been charged
Not applicable
203 Views
1 replies
0 likes
I just subscribed and wanted to go for the 30 Days trial, but they asked me to enter my credit card info, so I did. I can see here that I'm being charged and not given the 30 days trial. Please help. Thanks
I just subscribed and wanted to go for the 30 Days trial, but they asked me to enter my credit card info, so I did. I can see here that I'm being charged and not given the 30 days trial. Please help....
Casual Listener
254 Views
2 replies
0 likes
Pessoal boa tarde! Por gentileza, eu posso compartilhar minha familia conta com um amigo que não mora comigo? Agradeço pela atenção
Pessoal boa tarde! Por gentileza, eu posso compartilhar minha familia conta com um amigo que não mora comigo? Agradeço pela atenção
Not applicable
395 Views
1 replies
0 likes
Hi there, I noticed that 19.99 was debited from my account. I went into the account settings to cancel my subscription but it states that I am free customer. Please advise why I was charged and how I can cancel any further payments being made
Hi there, I noticed that 19.99 was debited from my account. I went into the account settings to cancel my subscription but it states that I am free customer. Please advise why I was charged ...
Not applicable
224 Views
1 replies
0 likes
Hi there. I'm using my iPhone 7 plus and PS4 to run Spotify . I've changed my password using a link sent to my emails as I'd forgotten it , when I go to sign in using either app it's telling me this account already exists and I can't log in . I've tu...
Hi there. I'm using my iPhone 7 plus and PS4 to run Spotify . I've changed my password using a link sent to my emails as I'd forgotten it , when I go to sign in using either app it's telling me this ...
Casual Listener
828 Views
8 replies
0 likes
I am trying to cancel my spotify premium subscription and have been following the steps as instructed. But when I go to Manage Subscription or any of the other links involving payment & subscription there is no 'Cancel Subscription' button. And when ...
I am trying to cancel my spotify premium subscription and have been following the steps as instructed. But when I go to Manage Subscription or any of the other links involving payment & subscript...
Casual Listener
2019 Views
2 replies
0 likes
So Im new to Spotify and Im in a family plan. I have no problem at all with my phone that has the account marsolo94-hn, but when i try to use the desktop app with the same e-mail account it opens my fb account that has no premium benefits idk what to...
So Im new to Spotify and Im in a family plan. I have no problem at all with my phone that has the account marsolo94-hn, but when i try to use the desktop app with the same e-mail account it opens my ...
Not applicable
212 Views
1 replies
0 likes
I have an account with facebook since 4-5 months, but when I try to log in, it tells me your username or your passeword is incorrect. But it suppose to connect with facebook and I looked every information for my facebook account is correct. I don't k...
I have an account with facebook since 4-5 months, but when I try to log in, it tells me your username or your passeword is incorrect. But it suppose to connect with facebook and I looked every inform...
Not applicable
269 Views
1 replies
0 likes
I'm in Taiwan now, but why the area display USA only???lt makes me can't log in.
I'm in Taiwan now, but why the area display USA only??? lt makes me can't log in.
Not applicable
240 Views
1 replies
0 likes
Hola! quiero saber porque se me generaron dos recibos en septiembre?
Hola! quiero saber porque se me generaron dos recibos en septiembre?
Roadie
362 Views
3 replies
0 likes
I was charged extra for the months of April and May. Instead of the $17.99 family price I was paying before and after I was charged $23.99.How do I contact someone about fixing this?
I was charged extra for the months of April and May. Instead of the $17.99 family price I was paying before and after I was charged $23.99. How do I contact someone about fixing this?
Not applicable
192 Views
1 replies
0 likes
I recently changed bank. How can I update my auto pay option with a new payment method?
I recently changed bank. How can I update my auto pay option with a new payment method?
Spotify Star
2407 Views
1 replies
0 likes
HiHave premium plan today but when I changed to Familiy plan it says that a have another plan and can't get Familiy plan but I only have premium account. What shall I do to get Familiy plan to work?
Hi Have premium plan today but when I changed to Familiy plan it says that a have another plan and can't get Familiy plan but I only have premium account. What shall I do to get Familiy plan to work?
Roadie
221 Views
1 replies
0 likes
Hi folks,I'm a Spotify premium subscriber in Turkey. According to spotify: the price should be 9.99₺ (TL) per month but when I've checked my credit card it was 10.22₺ (TL). Why is this difference? if it is something about taxes and etc. Spotify shoul...
Hi folks, I'm a Spotify premium subscriber in Turkey. According to spotify: the price should be 9.99₺ (TL) per month but when I've checked my credit card it was 10.22₺ (TL). Why is this differe...
Roadie
312 Views
1 replies
0 likes
Trying update my old Spotify account but I get an error message when trying to save it: "You must specify a country from the list."I'm not getting any countries in the list apart from "Norway" which is what was already registered.Anyone know how I ca...
Trying update my old Spotify account but I get an error message when trying to save it: "You must specify a country from the list." I'm not getting any countries in the list apart from "Norway"...
Roadie
357 Views
1 replies
0 likes
I live in China. I travel to Australia, Canada and Hong Kong regularly, but sometime Europe too. I have a Spotify account that I can login to on the website, but I can't login on the app. I can't change my country in my account settings. I have been ...
I live in China. I travel to Australia, Canada and Hong Kong regularly, but sometime Europe too. I have a Spotify account that I can login to on the website, but I can't login on the app. I can't cha...
Roadie
374 Views
1 replies
0 likes
