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Accounts

Get help with logging in, passwords, and account settings.

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 174793 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 174793 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11566 Views
  • 6 replies
  • 11 likes
  • Security
  • 11566 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516954 Views
  • 986 replies
  • 113 likes
  • Account
  • 516954 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126251 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126251 Views
  • 74 replies
  • 12 likes

Why cant I use my old email that I deleted over 7 days to make new account?

I deleted my old account by accident and just saw that it's have been permanently deleted so I try to use that same email to open new account but It says that this email has already used. I wanted to used that same email to open new account, please h...

  • Visitor
  • I deleted my old account by accident and just saw that it's have been permanently deleted so I try to use that same email to open new account but It says that this email has already used. I wanted to...
  • Jose_M
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

why do I see premium prices in pounds even if I set Turkey in my account

I am living in Turkey and going to UK time to time but my accounts country is set to Turkey. When I want to upgrade my account I see UK prices

  • Newbie
  • I am living in Turkey and going to UK time to time but my accounts country is set to Turkey. When I want to upgrade my account I see UK prices
  • Jose_M
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Country is correct but cant login

My current location is haarlem noord holland and it is set Netherland in spotify account, but on logging it keeps telling me Your country does not match the one set in your profile error.

  • Casual Listener
  • My current location is haarlem noord holland and it is set Netherland in spotify account, but on logging it keeps telling me Your country does not match the one set in your profile error.
  • Jose_M
  • Spotify Star
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Trying to reset password but send button won't click

In the reset password email, when entering the new password, I am unable to send... the green send button is pale and won't click

  • Visitor
  • In the reset password email, when entering the new password, I am unable to send... the green send button is pale and won't click
  • Jose_M
  • Spotify Star
  • 726 Views
  • 1 replies
  • 0 likes
  • 726 Views
  • 1 replies
  • 0 likes

Solved!! Account divide

Plan-PremiumCountry-USADevice-iPhone 12Operating System-iOS 16.1 My Question or Issue:The last time I logged into the account, I find all the playlist is same as before, but the owner is another account with the same name and photo as me. Then, I can...

  • Casual Listener
  • Plan-Premium Country-USA Device-iPhone 12 Operating System-iOS 16.1   My Question or Issue: The last time I logged into the account, I find all the playlist is same as before, but the ow...
  • Jose_M
  • Spotify Star
  • 1518 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 1518 Views
  • 7 replies
  • 0 likes

Superuser Contribution No access to my account

I have no access to my account anymore and my subscription has been cancelled. It’s not a payment problem. So I tried to login but I’m not receiving the link to change my password. I’m 100% sure that the e-mailadres is correct. I don’t want to lose m...

  • Visitor
  • I have no access to my account anymore and my subscription has been cancelled. It’s not a payment problem. So I tried to login but I’m not receiving the link to change my password.  I’m 100% su...
  • MihailY
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • Login
  • 313 Views
  • 1 replies
  • 0 likes

hesabım Facebook'a baglı ama hesabıma epostayla giremiyorum

hesabıma e-postayla bir türlü giremiyorum şifremi sıfırladıgımda eposta gelmiyor ve webden giriş yapmaya çalıstıgımda böyle bir hesap olmadıgı görünüyor yardımcı olur musunuz kullanıcı adım:hakan

  • Visitor
  • hesabıma e-postayla bir türlü giremiyorum şifremi sıfırladıgımda eposta gelmiyor ve webden giriş yapmaya çalıstıgımda böyle bir hesap olmadıgı görünüyor yardımcı olur musunuz kullanıcı adım:hakan
  • Jose_M
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

SPOTIFY NO ME PERMITE ENTRAR A MI CUENTA CON FACEBOOK

Quiero acceder a mi música en Spotify y no me permite entrar desde mi cuenta en Facebook.

  • Visitor
  • Quiero acceder a mi música en Spotify y no me permite entrar desde mi cuenta en Facebook.
  • Jose_M
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Ich kann mich nicht über Facebook anmelden

Er meldet immer ein falsches Konto an ich kann mich nicht auf einem anderem Gerät einloggen

  • Visitor
  • Er meldet immer ein falsches Konto an ich kann mich nicht auf einem anderem Gerät einloggen
  • Jose_M
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Spotifymitglied auf iPhone ändern

Meine Frau hat auf ihrem Handy meinen Account (Familieaccount - ich bin „Master“) benutzt. Ich möchte dass ändern, da sie ja Mitglied der Familie ist. Und sie hat ja auch einen eigenen Zugang. Ich kann aber das Profil von mir auf ihrem Handy nicht än...

  • Visitor
  • Meine Frau hat auf ihrem Handy meinen Account (Familieaccount - ich bin „Master“) benutzt. Ich möchte dass ändern, da sie ja Mitglied der Familie ist. Und sie hat ja auch einen eigenen Zugang. Ich ...
  • Jose_M
  • Spotify Star
  • 2450 Views
  • 1 replies
  • 0 likes
  • 2450 Views
  • 1 replies
  • 0 likes

Solved!! Artist account vs private account - how can I merge them?

Hey, I have an artist account and it seems I have a normal account also with the same email address but when I check the two accounts I think these are different. The profile picture, the numbers of the followers, etc are different but I am not prett...

  • Casual Listener
  • Hey,   I have an artist account and it seems I have a normal account also with the same email address but when I check the two accounts I think these are different. The profile picture, the nu...
  • Jose_M
  • Spotify Star
  • 2997 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 2997 Views
  • 4 replies
  • 0 likes

Solved!! Paying in advance

Hi I'm from Sri Lanka and I'm quite new to premium. So I have just purchased Spotify premium for 12 months and was wondering if u can purchase another 12 months so that I won't lose premium at any point? PlanPremiumCountrySri Lanka My Question or Iss...

  • Regular
  • Hi I'm from Sri Lanka and I'm quite new to premium. So I have just purchased Spotify premium for 12 months and was wondering if u can purchase another 12 months so that I won't lose premium at any po...
  • Jose_M
  • Spotify Star
  • 1965 Views
  • 5 replies
  • 0 likes
  • Account
  • 1965 Views
  • 5 replies
  • 0 likes

Superuser Contribution Stolen Account?

I received emails saying my account had been logged in to in Brazil and Netherlands. When I tried to log in to change my password I couldn’t. Spotify said they had no account linked to my email after they just sent me an email saying someone logged i...

  • Visitor
  • I received emails saying my account had been logged in to in Brazil and Netherlands.  When I tried to log in to change my password I couldn’t.  Spotify said they had no account linked to my...
  • Krackkokane860
  • Casual Listener
  • 1837 Views
  • 3 replies
  • 2 likes
  • Account
  • 1837 Views
  • 3 replies
  • 2 likes

Superuser Contribution I cant login to my acct

Please help me ...i even tried changing my pass word and still nothin ..keep sayin this email been used.what should i do ..i tried everythin frm support and i was thinkin maybe becus i got a new phn and put the app on ther and it did that i just said...

  • Newbie
  • Please help me ...i even tried changing my pass word and still nothin ..keep sayin this email been used .what should i do ..i tried everythin frm support and i was thinkin maybe becus i got a new ph...
  • Dian
  • Spotify Legend
  • 1253 Views
  • 2 replies
  • 0 likes
  • Account
  • 1253 Views
  • 2 replies
  • 0 likes