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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412575 Views
  • 965 replies
  • 108 likes
  • Account
  • 412575 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179770 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179770 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101074 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101074 Views
  • 68 replies
  • 10 likes

Superuser Contribution Unable to lock in using facebook account

Unable to lock in to spotify using my fb account. A message appeared on screen. Listening abroad, inform us where are you at spotify.com

  • Newbie
  • Unable to lock in to spotify using my fb account. A message appeared on screen. Listening abroad, inform us where are you at spotify.com
  • Sophia
  • Roadie
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Signed up for premium yesterday but still haven't received it

Yesterday (Oct. 31) I tried signing up for the student version of premium with my usual email address. I okay'd the transaction but it failed due to the server having issues with reading cards in general (it was a red filled in message sort of thing)...

  • Newbie
  • Yesterday (Oct. 31) I tried signing up for the student version of premium with my usual email address.  I okay'd the transaction but it failed due to the server having issues with reading cards ...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

My account is linked to Rogers plan but I'm still getting charged

Hi,I linked my Spotify account to my Rogers share everything plan which includes Spotify for free but I'm still getting billed for my Spotify premium account on my credit card. It's been 6 months now. Can you please help? I shouldn't be getting charg...

  • Casual Listener
  • Hi, I linked my Spotify account to my Rogers share everything plan which includes Spotify for free but I'm still getting billed for my Spotify premium account on my credit card. It's been 6 months n...
  • desiraeelise
  • Newbie
  • 307 Views
  • 4 replies
  • 0 likes
  • 307 Views
  • 4 replies
  • 0 likes

Superuser Contribution Credit card payment declined

I have tried numerous credit cards! I have received numerous emails from spotify. Consistently getting. Opps your provider is having a bad day. I am at my last rope with this. I also now many others having this problem. And yes my cards do work for o...

  • Newbie
  • I have tried numerous credit cards! I have received numerous emails from spotify. Consistently getting. Opps your provider is having a bad day. I am at my last rope with this. I also now many others ...
  • Sophia
  • Roadie
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Logging back into account with facebook abroad

My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sense because I have been using my account here for th...

  • Casual Listener
  • My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sen...
  • Maxim
  • Spotify Star
  • 173 Views
  • 3 replies
  • 0 likes
  • 173 Views
  • 3 replies
  • 0 likes

Password works when logging in, but not when trying to cancel premium subscription.

My password works just fine. Yes, I do know it by heart and yes, so does my browser. I log in, go to the subscription page, try to cancel it as I haven't really used Spotify for over a year now, and at that point the website tells me the password is ...

  • Newbie
  • My password works just fine. Yes, I do know it by heart and yes, so does my browser. I log in, go to the subscription page, try to cancel it as I haven't really used Spotify for over a year now, and ...
  • LordRollin
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Suddenly Cannot Login Through Facebook (or in general) & Notice of Cancellation in E-Mail

Notice: I did not change anything or do anything different. I listen to Spotify through my Phone, Personal Computer, and Work Computer. I cannot for the life of me, successfully login through facebook anymore. It happened Friday night. I got an e-mai...

  • Newbie
  • Notice: I did not change anything or do anything different. I listen to Spotify through my Phone, Personal Computer, and Work Computer.   I cannot for the life of me, successfully login thro...
  • LordRollin
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 163 Views
  • 1 replies
  • 0 likes

Premium spotify. 2 accounts. One number.

I have two spotify accounts. I registered both with the same number. It worked last time. I don't know how, but now, I tried registering my other spoti and the other one is now premiumed. I want the other one be premium but it says there is a problem...

  • Newbie
  • I have two spotify accounts. I registered both with the same number. It worked last time. I don't know how, but now, I tried registering my other spoti and the other one is now premiumed. I want the ...
  • LordRollin
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Inability to Update Payment Information

Hi there, Has anyone tried to update their credit card information recently and hit a brick wall because of the never-ending "loading" pinwheel? Spotify, I want to pay you, but if I can't update my credit card info, yall are SOL. (Had to get a new ca...

  • Newbie
  • Hi there,   Has anyone tried to update their credit card information recently and hit a brick wall because of the never-ending "loading" pinwheel?  Spotify, I want to pay you, but if I ca...
  • LordRollin
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Existing Premium to Family Plan

Hi there, I would like to invite and add a family member to my Family plan. However, she is a premium member and her next renewal is on 21 Nov. May I know if I should add her into the family slot now even before her next renewal or should I wait till...

  • Newbie
  • Hi there,   I would like to invite and add a family member to my Family plan. However, she is a premium member and her next renewal is on 21 Nov. May I know if I should add her into the family...
  • LordRollin
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

All music deleted and Replaced

I logged in this morning and my music had been completly removed and then replaced with something that i have no clue how it got there.

  • Newbie
  • I logged in this morning and my music had been completly removed and then replaced with something that i have no clue how it got there.    
  • LordRollin
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Double charged different amounts

I signed up on the 30th of October I got charged 5.35$ on 10/31 and then 10.71$ on 11/1, why?

  • Newbie
  • I signed up on the 30th of October I got charged 5.35$ on 10/31 and then 10.71$ on 11/1, why?
  • LordRollin
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Non-US Credit Card Problem

I'm an international college student in US. When I tried to upgrade from free trial to student-premium account ($4.99 per month) my credit card information was declined because I tried using a non-US credit card. This doesn't make any sense to me, be...

  • Newbie
  • I'm an international college student in US. When I tried to upgrade from free trial to student-premium account ($4.99 per month) my credit card information was declined because I tried using a non-US...
  • LordRollin
  • Community Legend
  • 1415 Views
  • 1 replies
  • 0 likes
  • 1415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can log in on desktop but not on my phone.... ??????????

I started my spotify account in australia and i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free.But now my account shut down on my phone cause i can only use it for 14 days in a different cou...

  • Casual Listener
  •   I started my spotify account in australia and i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free. But now my account shut down on my...
  • Anyk17
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 108 Views
  • 1 replies
  • 0 likes

Solved!! Familly Plan for coworkers

Hi, I'm wondering if I can get a family subscription for me and my coworkers at the office, we each normaly use spotify free but we all want to have the family plan but we are in doubt if it will work since we do not live in the same phisical adress,...

  • Casual Listener
  • Hi, I'm wondering if I can get a family subscription for me and my coworkers at the office, we each normaly use spotify free but we all want to have the family plan but we are in doubt if it will wor...
  • Maxim
  • Spotify Star
  • 968 Views
  • 5 replies
  • 0 likes
  • 968 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unsure about my Account

Good Afternooon, I previously had the 0.99 for 3 months deal, I then carried it on for a month and then cancelled this, I recently thought I had reactivated my Account but I have gone to use this on my phone and it will not allow me to download anyth...

  • Newbie
  • Good Afternooon, I previously had the 0.99 for 3 months deal, I then carried it on for a month and then cancelled this, I recently thought I had reactivated my Account but I have gone to use this on ...
  • Anyk17
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alteração de pagamento

. Estou Tentando Mudança Uma forma de Pagamento, pois o Cartão Que estava cadastrado anteriormente NÃO Passou O FICA pensando local, e nada de Mudança o Pagamento. De: Não Consigo Outro Meio de Contato com a Empresa.

  • Newbie
  • . Estou Tentando Mudança Uma forma de Pagamento, pois o Cartão Que estava cadastrado anteriormente NÃO Passou O FICA pensando local, e nada de Mudança o Pagamento. De: Não Consigo Outro Meio de Conta...
  • Anyk17
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution CANCELAR CONTA FREE

bom dia, estou com problemas para cancelar uma conta free, e gostaria de um suporte...

  • Newbie
  • bom dia, estou com problemas para cancelar uma conta free, e gostaria de um suporte...  
  • Anyk17
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes