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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4528 Views
  • 1 replies
  • 9 likes
  • Security
  • 4528 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464353 Views
  • 975 replies
  • 110 likes
  • Account
  • 464353 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205357 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205357 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113058 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113058 Views
  • 72 replies
  • 12 likes

Merge 2 Spotify Accounts

Hello All! Just a quick question. I have 2 spotify accounts that I would like to merge into one and retain one of my usernames. 1 is a paid account, 1 is a free account. Is this possible? Thank you in advance!Nathan

  • Visitor
  • Hello All!   Just a quick question.  I have 2 spotify accounts that I would like to merge into one and retain one of my usernames.  1 is a paid account, 1 is a free account.   ...
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 1 likes
  • 331 Views
  • 1 replies
  • 1 likes

My Account was charged the wrong amount.

Hello Spotify,I was checking my bank statements and realized that this month, I was charged for a $9.99 premium account when I am actually subscribed to the student discount premium account that only charged $4.99 per month. This is the first time th...

  • Newbie
  • Hello Spotify, I was checking my bank statements and realized that this month, I was charged for a $9.99 premium account when I am actually subscribed to the student discount premium account that on...
  • Maxim
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution charged an extra 24$ last two months?

Longtime user of the service and love it but have noticed my card was charged an additional 24$ on top of the 9.99$ i usually get charged. Putting my account in the negative:( Please advise. thank you

  • Newbie
  • Longtime user of the service and love it but have noticed my card was charged an additional 24$ on top of the 9.99$ i usually get charged. Putting my account in the negative:( Please advise. thank you
  • MaryC1
  • Spotify Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keps say'in wrong code

My family and I just got the family premium, But when I'm tryin to get on, it just keps say'in "something went wrong." But it is the right code, so please help me out.

  • Newbie
  • My family and I just got the family premium, But when I'm tryin to get on, it just keps say'in "something went wrong." But it is the right code, so please help me out.
  • MaryC1
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tried to redeem a prepaid card and still got "5 days until your subscription is up" email

So a few months ago i bought some prepaud cards since my visa gift card which I've been using was going on empty the last one i used ended on November first and Spotify email me saying my payment failed immediately i went and tried to redeem another ...

  • Casual Listener
  • So a few months ago i bought some prepaud cards since my visa gift card which I've been using was going on empty the last one i used ended on November first and Spotify email me saying my payment fai...
  • MaryC1
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution vodafone tr

Hi guys,I bought spotify premium from vodafone but i can not use it. It can not be activated. when i try connect my phone number with my account, i take notice in attachment.Sorry for my English can you help me please?

  • Newbie
  • Hi guys, I bought spotify premium from vodafone but i can not use it. It can not be activated. when i try connect my phone number with my account, i take notice in attachment. Sorry for my English ...
  • MaryC1
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Find my profile

My friends can't find my profile on spotify, they type correctly but can't find.Is it any setting I need to adjust? I have a premium account and I need them to find me. Thank you!

  • Casual Listener
  • My friends can't find my profile on spotify, they type correctly but can't find. Is it any setting I need to adjust?  I have a premium account and I need them to find me.   Thank y...
  • Maxim
  • Spotify Star
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
  • 299 Views
  • 3 replies
  • 0 likes

Supprimer mon compte

Bonjour, J'aimerais supprimer mon compte Spotify. J'ai remplis plusieurs fois le Formulaire de contact, mais à chaque fois, je me suis heurtée à un message électronique en guise de réponse. Pouvez-vous supprimer mon compte Spotify ? Merci d'avance.

  • Visitor
  • Bonjour,   J'aimerais supprimer mon compte Spotify.   J'ai remplis plusieurs fois le Formulaire de contact, mais à chaque fois, je me suis heurtée à un message électronique en guise de ...
  • Yurdaer
  • Newbie
  • 1360 Views
  • 2 replies
  • 0 likes
  • Account
  • 1360 Views
  • 2 replies
  • 0 likes

Superuser Contribution Paysafe card payment not working in Finland

I have been a premium user for six years now, and my subscription just ended. I bought a paysafe card amounted at 10 €, and tried to renew my subscription. It keeps giving me an error, that I cannot use this payment method in this online store. I hop...

Näyttökuva 2016-11-07 kello 21.56.47.png Näyttökuva 2016-11-07 kello 21.54.08.png Näyttökuva 2016-11-07 kello 21.57.13.png
  • Casual Listener
  • I have been a premium user for six years now, and my subscription just ended. I bought a paysafe card amounted at 10 €, and tried to renew my subscription. It keeps giving me an error, that I cannot ...
  • Miglu
  • Casual Listener
  • 639 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 639 Views
  • 3 replies
  • 0 likes

How to cancel/delete account??

Spotify will charge me again even tho I've cancelled it and it says theres no payment provider. It happened last month, they took £9.99 from my paypal account. I dont know how but they must've saved my details somehow...I have no idea how to cancel m...

  • Casual Listener
  • Spotify will charge me again even tho I've cancelled it and it says theres no payment provider. It happened last month, they took £9.99 from my paypal account. I dont know how but they must've saved ...
  • MartinStoichkov
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Monthly Spotify

Hi! I am still being charged for the monthly premium of my account but my account says it my subscription is Free. Who do I contact and how can I cancel this? How will I know which account is being charged by this? Why is there no customer support fo...

  • Newbie
  • Hi!    I am still being charged for the monthly premium of my account but my account says it my subscription is Free.    Who do I contact and how can I cancel this?  How...
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Using premium in saudi arabia

How can I pay for premium if I'm living in Saudi Arabia and u don't have my country on your list if I want to change country?

  • Newbie
  • How can I pay for premium if I'm living in Saudi Arabia and u don't have my country on your list if I want to change country?
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Premium
  • 210 Views
  • 1 replies
  • 0 likes

I don't get an email to set a password for external programs.

I would like to use spotify with other objects and want to set a password for it. When i try to send myself an email to do that, I don't get one in my inbox. There's nothing in my spam folder either.

  • Music Fan
  • I would like to use spotify with other objects and want to set a password for it. When i try to send myself an email to do that, I don't get one in my inbox. There's nothing in my spam folder either....
  • musiccornercv
  • Roadie
  • 881 Views
  • 13 replies
  • 0 likes
  • 881 Views
  • 13 replies
  • 0 likes

Payment Failure

I bought Premium on Oct. 28 but it ended on Nov. 1. Does anyone know why?

  • Newbie
  • I bought Premium on Oct. 28 but it ended on Nov. 1. Does anyone know why?
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium
  • 173 Views
  • 1 replies
  • 0 likes

I'm confused... Re: Family Subscription

My wife and I currently BOTH pay £9.99 per month for the Premium subscription. Obviously it would now make sense to just have the Family Subscription. But although it looks like I can update my current subscription to the family one and the payment w...

  • Newbie
  • My wife and I currently BOTH pay £9.99 per month for the Premium subscription. Obviously it would now make sense to just have the Family Subscription. But although it looks like I can update my curre...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 110 Views
  • 1 replies
  • 0 likes

Country

Hey everyone, I'm Adkin from New Zealand. I've just signed up recently and been using for free. I decided to upgrade but it said my zip code was invalid then I realised my country said I was in USA. But wen I went on to change my account details the ...

  • Newbie
  • Hey everyone, I'm Adkin from New Zealand. I've just signed up recently and been using for free. I decided to upgrade but it said my zip code was invalid then I realised my country said I was in USA. ...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Missing premium, not email received

Had premium thanks to Movistar, they gave me the premium offer with a phone plan; never specified if the premium offer will end (that was more than 2 years ago). Last night my account still premium, but now the app in my cellphone signed me out, at t...

  • Newbie
  • Had premium thanks to Movistar, they gave me the premium offer with a phone plan; never specified if the premium offer will end (that was more than 2 years ago). Last night my account still premium, ...
  • crematedman
  • Community Legend
  • 358 Views
  • 5 replies
  • 1 likes
  • 358 Views
  • 5 replies
  • 1 likes

Solved!! Have premium on other devices, but won't get it up on new iphone

Hi, i have a new iphone and want to continue to listen to spotify. I have used it on my old phone and my ipad without any problems. i have a premium membership for about 10 EUR a month and the fee has been charges from my kreditcard.whenever i logg i...

  • Casual Listener
  • Hi,   i have a new iphone and want to continue to listen to spotify. I have used it on my old phone and my ipad without any problems. i have a premium membership for about 10 EUR a month and t...
  • eigenbergs
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • Account
  • 277 Views
  • 2 replies
  • 0 likes