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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10000 Views
  • 3 replies
  • 9 likes
  • Security
  • 10000 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498606 Views
  • 982 replies
  • 112 likes
  • Account
  • 498606 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214551 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214551 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122879 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122879 Views
  • 72 replies
  • 12 likes

Subscription

How can I contact Spotify? I have been charged with my two accounts and I am having a hard time to contact them. Thank you in advance for your help.

  • Newbie
  • How can I contact Spotify? I have been charged with my two accounts and I am having a hard time to contact them. Thank you in advance for your help.
  • OviiiOne
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Change facebook profile to spotify username and password.

Hi, I want to change my profile, which I registred by facebook, to classic username and password because I couldnt login to smart TV and connect by mobile does not work. Can you help me? Thanks.

  • Newbie
  • Hi,    I want to change my profile, which I registred by facebook, to classic username and password because I couldnt login to smart TV and connect by mobile does not work. Can you help m...
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Changing "normal" Premium Account to Student Premium Account

I would like to change my current 9,99€ Account to a student Premium Account. Is there any possibility, or do i have to terminate my current one? And make a new Student Account?

  • Newbie
  • I would like to change my current 9,99€ Account to a student Premium Account. Is there any possibility, or do i have to terminate my current one? And make a new Student Account?
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Money being taken when I deleted my account months ago

4.99 has been taken out of my account I deleted my account months ago so I don't know whY this is happening . And I want my money back

  • Newbie
  • 4.99 has been taken out of my account I deleted my account months ago so I don't know whY this is happening . And I want my money back
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Fee doubled???

My premium account has been 'paused' ive always paid £4:99 a month now app is saying it wants £9:99 a month, why??

  • Newbie
  • My premium account has been 'paused' ive always paid £4:99 a month now app is saying it wants £9:99 a month, why??
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Unlinking facebook account and spotify

HOw do I unlink my account to facebook. When i signed up I used facebook. I dont wanna be on facebook anymore but that means I can not log in to spotify anymore.If i want to sign up again it says I cant because the email address is already in use. HE...

  • Newbie
  • HOw do I unlink my account to facebook. When i signed up I used facebook. I dont wanna be on facebook anymore but that means I can not log in to spotify anymore. If i want to sign up again it says I...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Pay via mobile phone for Greece

I can't pay via mobile phone anymore, because Spotify's agreement with Cosmote has ended and I don't have a credit card, so please do something about it

  • Newbie
  • I can't pay via mobile phone anymore, because Spotify's agreement with Cosmote has ended and I don't have a credit card, so please do something about it
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Need to cancel subscription, but nothing to cancel?

I apologize ahead of time if this sounds confusing. I will try my best to communicate this accurately. Alright. So, I have an iPhone. I had my old debit card hooked up to my Apple account in which I was using to pay for my monthly Premium subscriptio...

  • Casual Listener
  • I apologize ahead of time if this sounds confusing. I will try my best to communicate this accurately.   Alright. So, I have an iPhone. I had my old debit card hooked up to my Apple account in...
  • Maxim
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

PREMIUM ÜYELİĞİ GİRİŞ SAYFASI AÇILMIYOR

MERHABA , ÜYELİK İÇİN KART BİLGİSİ GİRİŞİ YAPMAK İSTİYORUM ANCAK AÇILMIYOR BİR AYDIR HERGÜN DENİYORUM YARDIMCI OLUR MUSUNUZ ŞİMDİDEN TEŞEKKÜRLER

  • Visitor
  • MERHABA ,  ÜYELİK İÇİN KART BİLGİSİ GİRİŞİ YAPMAK İSTİYORUM ANCAK AÇILMIYOR BİR AYDIR HERGÜN DENİYORUM YARDIMCI OLUR MUSUNUZ ŞİMDİDEN TEŞEKKÜRLER 
  • katikciemre
  • Newbie
  • 705 Views
  • 1 replies
  • 5 likes
  • Premium
  • 705 Views
  • 1 replies
  • 5 likes

Solved!! UNiDAYS linked account but problem..

Hey guys, I attempted to use my UNiDAYS accouhnt to get the student discount, however for some weird reason UNiDAYS isnt letting me access my account (but this is an issue with them). I used my friends UNiDAYS account and it turns out that since my f...

  • Casual Listener
  • Hey guys,   I attempted to use my UNiDAYS accouhnt to get the student discount, however for some weird reason UNiDAYS isnt letting me access my account (but this is an issue with them). &nbsp...
  • tolaakin
  • Casual Listener
  • 448 Views
  • 2 replies
  • 0 likes
  • 448 Views
  • 2 replies
  • 0 likes

Canceled subscription still charged me $4.99 USD.

On 11/9/16, I had logged in to cancel my trial subscription of Spotify before I was charged for it again. Then, on 11/10/16, I was charged $4.99, anyway. I need my subscription properly canceled, and the $4.99 reversed. Thank you.

  • Casual Listener
  • On 11/9/16, I had logged in to cancel my trial subscription of Spotify before I was charged for it again. Then, on 11/10/16, I was charged $4.99, anyway. I need my subscription properly canceled...
  • Unoctober
  • Newbie
  • 194 Views
  • 3 replies
  • 0 likes
  • 194 Views
  • 3 replies
  • 0 likes

Solved!! Subscription Chance

I am currently a Spoitfy Premium Listener and have never been happier with a music community. However logining on to my account on a desktop notified me that there is student pricing that i was not aware of. I was wondering how i can switch my subscr...

  • Newbie
  • I am currently a Spoitfy Premium Listener and have never been happier with a music community.  However logining on to my account on a desktop notified me that there is student pricing that i was...
  • crematedman
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

I sent a song to a friend's spotify account on my iphone but I don't see that message in my computer

I sent a song to a friend's spotify account on my iphone but I don't see that message in my computer's spotify app messages. Why?

  • Casual Listener
  • I sent a song to a friend's spotify account on my iphone but I don't see that message in my computer's spotify app messages. Why?
  • jenp923
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • Account
  • 191 Views
  • 2 replies
  • 0 likes

Solved!! Family subscription

I'm in part of a family subscription, currently I study in the states and I would like to get US music recommendations but I keep get Latin ones, I'm not the account owner what do I do to fix this ?

  • Regular
  • I'm in part of a family subscription, currently I study in the states and I would like to get US music recommendations but I keep get Latin ones, I'm not the account owner what do I do to fix this ?
  • Alongrm
  • Regular
  • 446 Views
  • 6 replies
  • 1 likes
  • Account
    Subscription
  • 446 Views
  • 6 replies
  • 1 likes

Solved!! Charge monthly with free subscription

I am currently using free subscription but Spotify still charged me every month for student premium subscription. Is there a direct customer service contact to help me remove this charge.

  • Newbie
  • I am currently using free subscription but Spotify still charged me every month for student premium subscription. Is there a direct customer service contact to help me remove this charge.
  • crematedman
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Search is not working

Search for an artist & song/s or click on 'see more' under songs and keep getting error message.

  • Newbie
  • Search for an artist & song/s or click on 'see more' under songs and keep getting error message.
  • crematedman
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Cannot subscribe to premium

When I try to subscribe the payment option never loads. I've tried logging in and out, doing it on my phone and mac, different web browsers, and incognito mode. All of them refuse to load where you are supposed to enter your payment info. I tried to ...

  • Casual Listener
  • When I try to subscribe the payment option never loads. I've tried logging in and out, doing it on my phone and mac, different web browsers, and incognito mode. All of them refuse to load where you a...
  • crematedman
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Artist Problem - Capella (two bands under one name)

Hi there! I didn't know which subforum this would go under but, anyway. A Japanese band I listen to after they made a local appearance is on Spotify! Neat! Problem. There appears to be a Spanish band of the same name, and their albums are all mixed i...

  • Casual Listener
  • Hi there! I didn't know which subforum this would go under but, anyway.   A Japanese band I listen to after they made a local appearance is on Spotify! Neat! Problem. There appears to be a Spa...
  • raynelawliet
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

I canceled Premium but already paid for this month...

Hi, hopefully you can answer my question: I used the "3 months of premium for $0.99" option a while back on July 1st, then forgot to get rid of Premium after the 3 months lapsed, so I paid the full $9.99 on both October 1st AND November 1st. However,...

  • Newbie
  • Hi, hopefully you can answer my question:   I used the "3 months of premium for $0.99" option a while back on July 1st, then forgot to get rid of Premium after the 3 months lapsed, so I paid t...
  • osornios
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Unwanted account user

My ex is using my Spotify account on his ps4 and I want him off! It's linked to my Facebook, iv changed all my passwords and logged him out but somehow he's getting back on, help!

  • Visitor
  • My ex is using my Spotify account on his ps4 and I want him off! It's linked to my Facebook, iv changed all my passwords and logged him out but somehow he's getting back on, help!
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes