Spotify Premium but still getting ads?

I have been a premium member for ages. Not normally a problem. I've had to change the mobile number the account is attached to (we pay via our mobile).Would this make a difference? It's driving me up the wall! Doesn't happen on Sonos but happening on...

• Vgriff
• Newbie
• I have been a premium member for ages. Not normally a problem. I've had to change the mobile number the account is attached to (we pay via our mobile). Would this make a difference? It's driving m...
• 2016-11-05 3:48:22 PM
• 2016-11-05 5:23:01 PM
• user-removed
• Not applicable
• 201 Views
• 1 replies
• 0 likes

Superuser Contribution Can't play certain album

I tried to play the new chainsmokers song and I doesn't appears, I know that the song it's called "Setting Fires" but in the new EP they released it's doesn't appears. I have spotify premium...so?

• Mateojustiniano
• Regular
• I tried to play the new chainsmokers song and I doesn't appears, I know that the song it's called "Setting Fires" but in the new EP they released it's doesn't appears. I have spotify premium...so?
• 2016-11-04 3:53:04 AM
• 2016-11-05 5:19:34 PM
• Anyk17
• Spotify Star
• 187 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution cant subscribe to premium, page goes to blank after payment

as the title say, i try paying with my paypal and the page that reloads after i confirmed the transaction the page is blank.

• kLifOrd
• Newbie
• as the title say, i try paying with my paypal and the page that reloads after i confirmed the transaction the page is blank.
• 2016-11-04 3:45:27 AM
• 2016-11-05 5:12:25 PM
• Anyk17
• Spotify Star
• 541 Views
• 1 replies
• 0 likes

Superuser Contribution Supprimer un compte

Bonjour,Je souhaiterai savoir comment suprimer mon compte car j'ai d'abbord essayer de le dissocier de mon compte facebook, mais impossible : la marche à suivre ne correspon pas à l'application pc. J'ai donc essayé de supprimer mon compte mais là aus...

• user-removed
• Visitor
• Bonjour, Je souhaiterai savoir comment suprimer mon compte car j'ai d'abbord essayer de le dissocier de mon compte facebook, mais impossible : la marche à suivre ne correspon pas à l'application pc....
• 2016-11-04 1:10:47 AM
• 2016-11-05 5:04:14 PM
• Anyk17
• Spotify Star
• 329 Views
• 1 replies
• 0 likes

Superuser Contribution não consigo assinar o plano premium familiar

na hora de colocar os dados do meu cartão, eu não consigo finalizar. meu cartão ja tem uma conta premium familiar, eu posso ter duas no mesmo cartão?

• patymourac
• Newbie
• na hora de colocar os dados do meu cartão, eu não consigo finalizar. meu cartão ja tem uma conta premium familiar, eu posso ter duas no mesmo cartão? 
• 2016-11-03 12:29:40 AM
• 2016-11-05 5:01:53 PM
• Anyk17
• Spotify Star
• 205 Views
• 1 replies
• 0 likes

Superuser Contribution Confused

I was trying to pay for my premium and it charged me $4.99and and $5.33 for something that I'm not sure what it is. I thought it was for the premium but I still can't download my music.

• Ch022000
• Newbie
• I was trying to pay for my premium and it charged me $4.99and and $5.33 for something that I'm not sure what it is. I thought it was for the premium but I still can't download my music.
• 2016-11-03 11:40:01 PM
• 2016-11-05 4:58:53 PM
• Anyk17
• Spotify Star
• 134 Views
• 1 replies
• 0 likes

Superuser Contribution passowrd setup problems

I can't set up my password for my devices.

• Luccas
• Newbie
• I can't set up my password for my devices.
• 2016-11-03 11:30:57 PM
• 2016-11-05 4:55:23 PM
• Anyk17
• Spotify Star
• 127 Views
• 1 replies
• 0 likes

Superuser Contribution Stop taking my money....

I have deleted my account and spotify is still taking money out of my ck account . WTH????

• Valerie47hart
• Casual Listener
• I have deleted my account and spotify is still taking money out of my ck  account .  WTH????
• 2016-11-03 10:48:35 PM
• 2016-11-05 4:51:20 PM
• Anyk17
• Spotify Star
• 179 Views
• 1 replies
• 0 likes

Superuser Contribution Premium (family) subscriptions - Missery

Yesterday I downloaded Spotify on my iPhone. Started with one week free Premium trial. My son also wanted to try so he downloaded the app too. Logged in with my credentials (I guess). So we found ourselves in the situation that it was either his devi...

• jawillemse
• Newbie
• Yesterday I downloaded Spotify on my iPhone. Started with one week free Premium trial. My son also wanted to try so he downloaded the app too. Logged in with my credentials (I guess). So we found our...
• 2016-11-03 10:32:30 PM
• 2016-11-05 4:49:45 PM
• Anyk17
• Spotify Star
• 166 Views
• 1 replies
• 0 likes

Superuser Contribution Can't play music - not available

Currently having trouble streaming music. Says music isn't available. Happening intermittently. Even in the same connection. Is something up with my account?? Help!

• cnon12
• Newbie
• Currently having trouble streaming music. Says music isn't available. Happening intermittently. Even in the same connection. Is something up with my account?? Help!
• 2016-11-03 10:21:50 PM
• 2016-11-05 4:44:38 PM
• Anyk17
• Spotify Star
• 183 Views
• 1 replies
• 0 likes
• Account
  Free
  Login
  Other

Superuser Contribution Deleting an account with collaborative playlists

I have two Spotify accounts and want to delete one of them. However the account I'm deleting has a playlist on it that is set to be collaborative and shared with my account that I'm keeping. Will the playlist still be available for me to listen to on...

• user-removed
• Visitor
• I have two Spotify accounts and want to delete one of them. However the account I'm deleting has a playlist on it that is set to be collaborative and shared with my account that I'm keeping. Will the...
• 2016-11-03 10:07:13 PM
• 2016-11-05 4:37:53 PM
• Anyk17
• Spotify Star
• 801 Views
• 1 replies
• 0 likes

Superuser Contribution Subscription Confused when Updating Payment Method

I currently have a subscription for Spotify premium. I was on a student membership until May, when I graduated and changed to regular premium. Today I was trying to change my paymment method for my account, and it kept taking me to a page that was fo...

• sammyvdb
• Newbie
• I currently have a subscription for Spotify premium. I was on a student membership until May, when I graduated and changed to regular premium.   Today I was trying to change my paymment method...
• 2016-11-03 10:03:48 PM
• 2016-11-05 4:31:27 PM
• Anyk17
• Spotify Star
• 154 Views
• 1 replies
• 0 likes
• Account
  Premium

Superuser Contribution Spotify login

So I have several accounts with Spotify and for one of them I have a student subscription and I cannot find what email I used for the account

• Shayranit
• Newbie
• So I have several accounts with Spotify and for one of them I have a student subscription and I cannot find what email I used for the account
• 2016-11-03 6:07:46 PM
• 2016-11-05 4:14:34 PM
• Anyk17
• Spotify Star
• 181 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify Abroad: listening offline

Hi, I'm living abroad for three months and I want to listen to music when I'm out and about. I have a premium account, but my access to offline accounts won't work. I've changed my location to Mexico, where I am living, but nada! Any help?

• danbeagle
• Newbie
• Hi,   I'm living abroad for three months and I want to listen to music when I'm out and about. I have a premium account, but my access to offline accounts won't work. I've changed my location ...
• 2016-11-03 5:25:47 PM
• 2016-11-05 4:13:40 PM
• Anyk17
• Spotify Star
• 151 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Superuser Contribution Hit not now for terms and conditions

Hi, Opening the spotify app for iOS this morning, just got a terms and conditions update.I inadvertantly hit the not now button, but I don't see how I can accept the terms and conditions back...

• ipodishima
• Newbie
• Hi,   Opening the spotify app for iOS this morning, just got a terms and conditions update. I inadvertantly hit the not now button, but I don't see how I can accept the terms and conditions b...
• 2016-11-03 3:05:32 PM
• 2016-11-05 3:28:36 PM
• Anyk17
• Spotify Star
• 268 Views
• 1 replies
• 0 likes

Superuser Contribution Discount Family Subscriptions!

Hi i recently updated my payment info for my family subscription. now my girlfriend is not on it anymore . How do we fix it

• Thomas80
• Newbie
• Hi i recently updated my payment info for my family subscription. now my girlfriend is not on it anymore . How do we fix it
• 2016-11-03 2:33:43 PM
• 2016-11-05 3:25:57 PM
• Anyk17
• Spotify Star
• 143 Views
• 1 replies
• 0 likes

Superuser Contribution Fui cobrada no periodo gratis ao passar p o premium

• maralaimgruber
• Newbie
• 2016-11-03 2:29:40 PM
• 2016-11-05 3:16:31 PM
• Anyk17
• Spotify Star
• 157 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Não consigo entrar na minha conta

Eu tinha uma conta Premium em dois celulares diferentes depois resolvi fazer uma conta família e convidei a outra pessoa para fazer uma conta e entrar no meu plano família ela fez a inscrição e tudo mais. Mas agora ela não consegue entrar no App com ...

• Wagner_Ascencao
• Newbie
• Eu tinha uma conta Premium em dois celulares diferentes depois resolvi fazer uma conta família e convidei a outra pessoa para fazer uma conta e entrar no meu plano família ela fez a inscrição e tudo ...
• 2016-11-03 2:24:59 PM
• 2016-11-05 3:14:57 PM
• Anyk17
• Spotify Star
• 300 Views
• 1 replies
• 0 likes