Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Quero saber porque me cobraram 10.00 reais pra usar o 1° mês de Premium se lá ja tem dizendo que é de graça, so começaria a pagar os 16.99 quando começasse o próximo mes. Pq isso aconteceu?
boa tarde estou tento o seguinte problema, nao consigo acessar a conta no meu celular, eu digito o mesmo usuário e senha no site e funciona, porem no app do cel nao. ja desistalei o app do cel e reinstalei, porem aparece o mesmo erro, meu aparelho é ...
I know where i should click, but if i do nothing happens..please help
I was looking for a song on my free trial and was wondering if i upgraded would it be available to me to play a certain song the song is indian sunset by elton john the album is madman across the water, hopefully a premium member can answer this for ...
I have had Spotify for a year or two and I would renew my subscription monthly with the student discount but all of a sudden my subscription changed to the full priced premium subscription. I would like to get this fixed please!
Ive had premium for over a year now. I just switched phones and I logged into spotify but my phone states that I should upgrade to premium. I also lost all of my Starred Playlist. Help?
Hi All, Hopefully, someone can help me. I log in to Spotify with Facebook, and my email address, zip code, and payment info have changed since many years ago when I signed up. I no longer have access to my original email address, and when I try to ch...
Im following the steps when u press subcription it isnt giving me the option to cancel
Just got premium under student discount. Was charged 4 times. I tried emailing support but they havent responded. I need help so what should i DO?
I just join spotify premium for student and they charged me 3 times. I been trying to contact them but they don't give me any solution. If someone could give me some good answer of what going on. I also wanna know If they don't give me back my money ...
I signed up for the thirty day Spotify Free trial about a month ago. Today was supposed to be the day I had to pay. As soon as I made the account I cancelles the premium so I wouldnt be charged come the 12th. Lo and behold, my account somehow went ba...
I refer to this post i found on the forum , this is obviously a known issue. https://community.spotify.com/t5/Accounts-and-Subscriptions/can-t-log-in-spotify-won-t-accept-password-and-log-in-with/td-p/1373/page/23 So basically i went to reset my pass...
So if the free trial ends say Nov 30 should I expect to see the payment come out that day or sometime after ?
I have used spotify for about over a year and i always payed with itunes cards, but now spotify asks me for credit cards, is there any possible way i can pay with an itunes card again?
Contq não encontrada
umarım tükçe bilen birisi yanıtlar ve anlar. Vodafone premium üyelik aldım ama hep hata çıkarıyor üyeliğimden giriş yapamıyorum izin vermiyor. ekte belirttiğim hatayı veriyor.Spoiler (Highlight to read) bana ayca-ozturk@outlook.com'dan ulaşmanızı ric...
Boa tarde! Recebi este email informando-me que pausaram minha assinatura por falta de pagamento, mas isto está errado, por que como segue nas fotos anexadas, tenho os recibos das minhas faturas das quais estão incluso Spotify e Netflix. Gostaria que ...
Buongiorno! Giorni fa ho effettuato ricarica telefonica per rinnovare abbonamento premium, che era scaduto lo stesso giorno. I soldi sono stati prelevati ma ho ancora la versione free. Ho chiamato l'operatore, che mi ha dato conferma dell'operazione ...
I have the free version and the account was created in Italy. Now I'm in Romania and I can't use it even if update my payment details, since it's an Italian card. I tried to simply change the country but Spotify doesn't recognize from my IP address t...