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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 158204 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 158204 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10690 Views
  • 3 replies
  • 10 likes
  • Security
  • 10690 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508364 Views
  • 985 replies
  • 112 likes
  • Account
  • 508364 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124658 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124658 Views
  • 74 replies
  • 12 likes

Superuser Contribution I can't register with my email!!

I deleted my account and now I can't create a new account with the same email address. I would like you to help me please.

  • Visitor
  • I deleted my account and now I can't create a new account with the same email address.  I would like you to help me please.        
  • OscarDC
  • Moderator
  • 453 Views
  • 1 replies
  • 0 likes
  • Account
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron plan y tengo una oferta de 3 meses gratis

Me cobraron plan individual si tengo oferta de 3 meses gratis, me pueden devolver el cobro?? O mejor cancelo el servicio para que ya no me esten cobrando??

  • Newbie
  • Me cobraron plan individual si tengo oferta de 3 meses gratis, me pueden devolver el cobro?? O mejor cancelo el servicio para que ya no me esten cobrando??  
  • OscarDC
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • Free
  • 230 Views
  • 1 replies
  • 0 likes

How to reset ad filtering

Hello, so recently I have been getting some strange ad's on spotify. Many of which are relating to the purchasing of condoms. I am 15 years of age and have never searched anywhere for such item. So why am I getting these ad's and how can I remove the...

  • Newbie
  • Hello, so recently I have been getting some strange ad's on spotify. Many of which are relating to the purchasing of condoms. I am 15 years of age and have never searched anywhere for such item. So w...
  • Jose_M
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

I can’t login with Facebook, it’s in an infinite loop of asking me to login

When I try to login online not on the app it puts me in an infinite loop of asking for my log in details and I can’t find a way past it. It won’t even recognise the email for my Facebook in the reset password area

  • Visitor
  • When I try to login online not on the app it puts me in an infinite loop of asking for my log in details and I can’t find a way past it. It won’t even recognise the email for my Facebook in the reset...
  • Jose_M
  • Spotify Star
  • 3106 Views
  • 1 replies
  • 0 likes
  • 3106 Views
  • 1 replies
  • 0 likes

Cuenta en Pausa

Realice el pago de mi cuenta el 15 de diciembre pero mi cuenta aun continúa en pausa, necesito que se habilite nuevamente ya que el pago ya esta realizado, quedo a espera de su respuesta

  • Visitor
  • Realice el pago de mi cuenta el 15 de diciembre pero mi cuenta aun continúa en pausa, necesito que se habilite nuevamente ya que el pago ya esta realizado, quedo a espera de su respuesta
  • Jose_M
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

My payment is NOT WORKINGGGG

Usually it pays for itself but it isn't bc I didn't have enough money but now I have the money and when I try to pay for my duo it wants me to quit duo and pay for individual

  • Visitor
  • Usually it pays for itself but it isn't bc I didn't have enough money but now I have the money and when I try to pay for my duo it wants me to quit duo and pay for individual
  • Jose_M
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Get error when I try to log in on a new phone

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

  • Casual Listener
  • Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my compu...
  • Jose_M
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Não consigo acessar o plano

Mudei para Premium duo.e não consigo acessar

  • Visitor
  • Mudei para Premium duo.e não consigo acessar
  • Jose_M
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Auto play doesn’t work in search bar

After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc still doesn’t work

  • Visitor
  • After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc ...
  • Jose_M
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

I can't find a music I listened in 2019, how can I find my most played ones

I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.

  • Visitor
  • I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.
  • Jose_M
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Address not matching

PlanFree/PremiumPremium DuoCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung galaxy s21 FEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I go to put in my address from my finances Spotif...

  • Visitor
  • Plan Free/Premium Premium Duo Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s21 FE Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
  • Jose_M
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Premium
  • 247 Views
  • 1 replies
  • 0 likes

Podcast stops playing

All songs/podcasts playback works fine except for when I try to listen to any episode of “Beach Too Sandy. Water Too Wet”. Every episode plays up to 8:38 min and then stops.

  • Visitor
  • All songs/podcasts playback works fine except for when I try to listen to any episode of “Beach Too Sandy. Water Too Wet”. Every episode plays up to 8:38 min and then stops.
  • Jose_M
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost many songs in my playlist

It is as if my playlist got sent back ~9 months and the re-arrangements and songs I added over the last 9 months are gone. My bestguess is that something might have happened as I booted my old phone to check some old texts and used spotify installed ...

  • Casual Listener
  • It is as if my playlist got sent back ~9 months and the re-arrangements and songs I added over the last 9 months are gone. My bestguess is that something might have happened as I booted my old ph...
  • g_norvik
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

niet alles kan ik luisteren

Hallo,Ik heb problemen met spotify. Ik kan niet altijd alle nummers luisteren terwijl mensen om mij heen, met hetzelfde abonnement, dit wel kunnen. Wat zou dit voor een probleem kunnen zijn? gr Romy

  • Visitor
  • Hallo, Ik heb problemen met spotify. Ik kan niet altijd alle nummers luisteren terwijl mensen om mij heen, met hetzelfde abonnement, dit wel kunnen.  Wat zou dit voor een probleem kunnen zijn?...
  • PvP1
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

How can I order premium account for other person?

I promised spotify premium account for my little sister as christmas gifl. I have my own account already and she lives in differen address. Is it possible to order premium account and use same credit card for payment as for my own account?

  • Visitor
  • I promised spotify premium account for my little sister as christmas gifl. I have my own account already and she lives in differen address. Is it possible to order premium account and use same credit...
  • Maxim
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

My husband is unable to access his account when he requests re-set password

Spotify Duo - my husband has received my invitation but his account will not recognise his password - he has requested to re-set it and you have confirmed you have sent it to his email - it has not arrived including spam his address is [redacted]@gma...

  • Visitor
  • Spotify Duo - my husband has received my invitation but his account will not recognise his password - he has requested to re-set it and you have confirmed you have sent it to his email - it has not a...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Credit card cancel

HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can I do for the moment to not close my account with S...

  • Regular
  • HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can...
  • Maxim
  • Spotify Star
  • 1320 Views
  • 11 replies
  • 0 likes
  • Account
  • 1320 Views
  • 11 replies
  • 0 likes

Solved!! Conta com login por celular

Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem aleatório, queria trocar havendo a possibilidade.Desde ...

  • Visitor
  • Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem alea...
  • Bittencourt
  • Spotify Star
  • 568 Views
  • 3 replies
  • 0 likes
  • 568 Views
  • 3 replies
  • 0 likes

Get error when I try to log in on a new phone

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

  • Casual Listener
  • Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my compu...
  • Billy-J
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes