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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1827 Views
  • 0 replies
  • 8 likes
  • Security
  • 1827 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448595 Views
  • 970 replies
  • 108 likes
  • Account
  • 448595 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199605 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199605 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108694 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108694 Views
  • 72 replies
  • 11 likes

I can't join in a Family Plan

I was premium for two years and then my family pay for the Family Plan, so I tried to join in but a window says i can´t because i´m joining now another one. I´ve checked my account and canceled any subscription i had (I found that i was paying since ...

  • Newbie
  • I was premium for two years and then my family pay for the Family Plan, so I tried to join in but a window says i can´t because i´m joining now another one. I´ve checked my account and canceled ...
  • ag2526
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Gift card

Hi,I have a gift card buyed in Spain(El Corte Ingles) but now I'm living in Italy and the code number doesen't work in order to activate Premium. What's the problem?Thanks

  • Casual Listener
  • Hi, I have a gift card buyed in Spain(El Corte Ingles) but now I'm living in Italy and the code number doesen't work in order to activate Premium. What's the problem? Thanks
  • LordRollin
  • Community Legend
  • 252 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 252 Views
  • 3 replies
  • 0 likes

Unknown device taking over my account

I've two unknown devices which are taking over my Spotify account, listening music, and deleting my playlist. I use Facebook to login to I changed my Facebook password and logout of all devices. When I logged in the other devices where still listed a...

  • Casual Listener
  • I've two unknown devices which are taking over my Spotify account, listening music, and deleting my playlist.    I use Facebook to login to I changed my Facebook password and logout of al...
  • chrizzzie
  • Casual Listener
  • 502 Views
  • 5 replies
  • 0 likes
  • Account
  • 502 Views
  • 5 replies
  • 0 likes

Being Charged Monthly with Free Version

I have had Premium in the past but cancelled it. I am still being charged monthly and my account says I only have Free version. I do not get a monthly receipt sent to my email and have tried logging in under different accounts and they all say free. ...

  • Newbie
  • I have had Premium in the past but cancelled it. I am still being charged monthly and my account says I only have Free version.  I do not get a monthly receipt sent to my email and have tried lo...
  • ag2526
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Blocked creditcard and Spotify Family

Hello, I had to block my credit card and I'm waiting for my new card to arrive. Until then, I don't have a credit card. In a few days however, Spotify will charge my (blocked) card for the next month (Premium Family). What will happen? Will I be down...

  • Newbie
  • Hello,   I had to block my credit card and I'm waiting for my new card to arrive. Until then, I don't have a credit card. In a few days however, Spotify will charge my (blocked) card for the n...
  • LordRollin
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

merge 2 accounts

I´m having troubles since I had a basic spotify account with hotmail and then I made a premium with gmail, but the one with hotmail is linked to facebook. How can I link the gmail account with facebook or eliminate my hotmail account?

  • Newbie
  • I´m having troubles since I had a basic spotify account with hotmail and then I made a premium with gmail, but the one with hotmail is linked to facebook. How can I link the gmail account with facebo...
  • ag2526
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Login
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! 2 x 12 Months subscription Cancelled by Spotify after 5 days

Hi! I bought on ebay 2 redeem codes for 12 Months Premium Subscription. It said valid up to oct 2018. It worked correctly, but after 5 days, Spotify cancelled my account and it became a free account. So I sent a message telling hey what's the problem...

  • Casual Listener
  • Hi!   I bought on ebay 2 redeem codes for 12 Months Premium Subscription.  It said valid up to oct 2018.   It worked correctly, but after 5 days, Spotify cancelled my account and i...
  • biny006
  • Casual Listener
  • 3004 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3004 Views
  • 4 replies
  • 0 likes

How do I get Premium through Rogers working?

Activated my free premium through Rogers. Rogers tech says all ok from there end and to contact Spotify to remedy. Have logged in and out several times but that solution did not work???

  • Newbie
  • Activated my free premium through Rogers. Rogers tech says all ok from there end and to contact Spotify to remedy.   Have logged in and out several times but that solution did not work???
  • ag2526
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! All music gone after reconnected to Facebook

Earlier, I was taking a look at the preferences and chose to disconnect from Facebook, as I never use Facebook. After doing so, there was no saved music, no saved playlists, and no friends feed. I figured this was tied to my Facebook account, so I re...

  • Casual Listener
  • Earlier, I was taking a look at the preferences and chose to disconnect from Facebook, as I never use Facebook. After doing so, there was no saved music, no saved playlists, and no friends feed. I fi...
  • kirashi
  • Community Legend
  • 413 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Login
  • 413 Views
  • 3 replies
  • 1 likes

Solved!! My playlist subscribers disappeared

Hi!Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my playlist there is no one that is subscribing. I have...

  • Regular
  • Hi! Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my...
  • user-removed
  • Not applicable
  • 11915 Views
  • 164 replies
  • 1 likes
  • 11915 Views
  • 164 replies
  • 1 likes

Cant login into Spotify account

Hi,I am accessing my spotify account from Germany, still I cant login into my account. I am getting error message 408. Help me out, Thanks.

  • Regular
  • Hi, I am accessing my spotify account from Germany, still I cant login into my account. I am getting error message 408.   Help me out,   Thanks.
  • ag2526
  • Roadie
  • 281 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 281 Views
  • 3 replies
  • 0 likes

Spotify giving poor service

Why is it that when I pay my money for Spotify premium they have restrictions on how many songs you can save and then a second restriction on how many songs you can download and listen to offline? Poor customer service, if we are paying for premium w...

  • Newbie
  • Why is it that when I pay my money for Spotify premium they have restrictions on how many songs you can save and then a second restriction on how many songs you can download and listen to offline? Po...
  • RodrigoPalma
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Account Deletion

I can't delete my Facebook Spotify Account, i don't recieve the verification email, it's not in the spam folder. I can receive email from spotify but not the verification mail. I can't use another email address because changing my primary email on fa...

  • Newbie
  • I can't delete my Facebook Spotify Account, i don't recieve the verification email, it's not in the spam folder. I can receive email from spotify but not the verification mail. I can't use another em...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Cancelled subscription

I cancelled my spotify premium account and was still charged for it?? Can i get my money back?

  • Casual Listener
  • I cancelled my spotify premium account and was still charged for it?? Can i get my money back?
  • C3PO1
  • Casual Listener
  • 160 Views
  • 2 replies
  • 0 likes
  • 160 Views
  • 2 replies
  • 0 likes

Spotify Student Discount

Hey guys. so this month is my 12 month spotify premium anniversary and I was about to extend my student contract but I can't seem to select paypal as an option (which is weird because right now I am paying with paypal)any ideas how to fix?Country is ...

  • Newbie
  • Hey guys. so this month is my 12 month spotify premium anniversary and I was about to extend my student contract but I can't seem to select paypal as an option (which is weird because right now I am ...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Cant open Spotify, have allready changed my password

I have a problem using spotify -I have signed in, payed and cant use my account after downloading spotify, always saying "error code 3", meaning wrong passord, which cant be possible because i have used the link just a few minutes before to change it...

  • Newbie
  • I have a problem using spotify -I have signed in, payed and cant use my account after downloading spotify, always saying "error code 3", meaning wrong passord, which cant be possible because i have u...
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

SE me hizo el descuento pero no veo opción premium

  • Newbie
  • SE me hizo el descuento pero no veo opción premium
  • Anyk17
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Spotify logo

Hi!Can i use the Spotify logo as avatar on my instagramprofile? I wanna make a account on instagram for The Netherlands.

  • Newbie
  • Hi! Can i use the Spotify logo as avatar on my instagramprofile? I wanna make a account on instagram for The Netherlands.
  • Anyk17
  • Spotify Star
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fido Pulse Plan phone upgrade

I signed a two year contract with a Fido pulse plan about a year ago. I recently had to upgrade my phone but was told that my two years free with spotify would transfer over to my new phone and I would still have a spotify premium account until augus...

  • Newbie
  • I signed a two year contract with a Fido pulse plan about a year ago. I recently had to upgrade my phone but was told that my two years free with spotify would transfer over to my new phone and I wou...
  • Anyk17
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes