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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1604 Views
  • 0 replies
  • 7 likes
  • Security
  • 1604 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445953 Views
  • 970 replies
  • 108 likes
  • Account
  • 445953 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199056 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199056 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108313 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108313 Views
  • 71 replies
  • 11 likes

My Dad forgot pasword

My dad forgot his pasword and the email he suscibed his account to. What can I do to help him get back his account?

  • Newbie
  • My dad forgot his pasword and the email he suscibed his account to. What can I do to help him get back his account?
  • Bearfootrecords
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

My account has been hacked!

Hello, my account has been hacked. I've changed facebook and device password 3-4 times. But stil they can reach. I didint understand. How they can do that?! I need a help but I've not find contact form or support mail!

  • Visitor
  • Hello, my account has been hacked. I've changed facebook and device password 3-4 times. But stil they can reach. I didint understand. How they can do that?! I need a help but I've not find conta...
  • qw3rt33
  • Gig Goer
  • 257 Views
  • 5 replies
  • 0 likes
  • 257 Views
  • 5 replies
  • 0 likes

3D secure card

i have a 3D secure card is there anyway to pay for premum 

  • Casual Listener
  • i have a 3D secure card is there anyway to pay for premum 
  • smsm0the0king
  • Casual Listener
  • 2007 Views
  • 2 replies
  • 0 likes
  • 2007 Views
  • 2 replies
  • 0 likes

Mix of accounts

Hello, I think I messed up two accounts, where I should want to have only one. On October 31, 2016 I upgraded my Premium account on e-mail [moderator edit] to Family. Instead of € 9,99 for premium € 14,99 was now deducted from bankaccount. So far so ...

  • Newbie
  • Hello, I think I messed up two accounts, where I should want to have only one. On October 31, 2016 I upgraded my Premium account on e-mail [moderator edit] to Family. Instead of € 9,99 for premium ...
  • Bearfootrecords
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! password changing

This might seem like a really stupid question. But i need to ask.so I made a Spotify account(not this one) by using facebook, and I log in by using facebook. If I changed my Facebook Password would that log me out from those devices/computers?Thanks ...

  • Casual Listener
  • This might seem like a really stupid question. But i need to ask. so I made a Spotify account(not this one) by using facebook, and I log in by using facebook. If I changed my Facebook Password would...
  • qw3rt33
  • Gig Goer
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 1 replies
  • 0 likes

Spotify premium not recognised when using ap

I am a premium subscriber and I have been charged each month but when using my phone ap I still get ads??? Any clues??

  • Newbie
  • I am a premium subscriber and I have been charged each month but when using my phone ap I still get ads??? Any clues??
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Family account and different countries (work-related)

Hi! I'd like to share a premium "family" account with my brother and my family.We are currently all living in Rome, at the same address, but my brother due to work-related issues usually spends one month here in Italy and one month in UK.Will he be a...

  • Newbie
  • Hi! I'd like to share a premium "family" account with my brother and my family. We are currently all living in Rome, at the same address, but my brother due to work-related issues usually spends one...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! 30 day free trial

So, I got my first free trail on my Soptify account, and I wanted to know how to cancel it before my month is over - so then I wouldn't have to pay the $12.99. Then I saw someone say this:"The options are different for paying subscribers," which I'm ...

  • Casual Listener
  • So, I got my first free trail on my Soptify account, and I wanted to know how to cancel it before my month is over - so then I wouldn't have to pay the $12.99. Then I saw someone say this: "The&nbsp...
  • ilia-87
  • Newbie
  • 694 Views
  • 8 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 694 Views
  • 8 replies
  • 0 likes

Paying using my bill account ?

Hello, I want to use Spotify Premium, but I don't have credit card. I'm buying apps and music ( both from Google Play) using my operator bill (Telenor - Bulgaria). Is there any way I can purchase Spotify Premium using my bill account ? Right now I'm ...

  • Regular
  • Hello, I want to use Spotify Premium, but I don't have credit card. I'm buying apps and music ( both from Google Play) using my operator bill (Telenor - Bulgaria). Is there any way I can purchase Spo...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Problem Adding a Family Member

My son just recently got a new iPad and we downloaded Spotify on it for him to listen to music. I tried sending him the account invite to set up his account (we have and pay for the premium for family subscription) and it is telling me he already is ...

  • Casual Listener
  • My son just recently got a new iPad and we downloaded Spotify on it for him to listen to music. I tried sending him the account invite to set up his account (we have and pay for the premium for famil...
  • Maxim
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Pay Spotify Student with PayPal

Is it possible to pay for Spotify Student with PayPal? I am in Germany if that's relevant.

  • Newbie
  • Is it possible to pay for Spotify Student with PayPal? I am in Germany if that's relevant.
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Log in

Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if when im not abroad. Any idea guys?

  • Visitor
  • Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if whe...
  • user-removed
  • Not applicable
  • 300 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 300 Views
  • 2 replies
  • 0 likes

Conutry location problems

Good afternoon. My family, who currently lives in Colombia got a premium family subscription plan and invited me to it. I just created my account to be able to be added to the plan, but the problem is I am currently in the US per an exchange program ...

  • Newbie
  • Good afternoon.   My family, who currently lives in Colombia got a premium family subscription plan and invited me to it.   I just created my account to be able to be added to the plan,...
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Renewing Student discount

Received an email to extend discount for being a student, when I click it takes me to the spotify main page. Where can I go to extend my premium student account?

  • Casual Listener
  • Received an email to extend discount for being a student, when I click it takes me to the spotify main page. Where can I go to extend my premium student account?
  • dzerga
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Superuser Contribution No obtube mi mes gratis, y me cobraron.

Realicé un pago, para obtener 30 días gratis, después de estos empezaba a cobrar mi suscripción, y no fue así sólo tuve un mes y ya, así que exijo que por favor señores de Spotify me solucionen esto

  • Newbie
  • Realicé un pago, para obtener 30 días gratis, después de estos empezaba a cobrar mi suscripción, y no fue así sólo tuve un mes y ya, así que exijo que por favor señores de Spotify me solucionen esto
  • RodrigoPalma
  • Roadie
  • 2127 Views
  • 1 replies
  • 1 likes
  • 2127 Views
  • 1 replies
  • 1 likes

Superuser Contribution Débito no cartão de crédito

Eu acabei de assinar o spotify premium para ter os 30 dias gratuitos, e foi cobrado do meu cartão 10 reais e não tenho ainda o premium, gostaria bastante de saber o que está aconteendo.

  • Newbie
  • Eu acabei de assinar o spotify premium para ter os 30 dias gratuitos, e foi cobrado do meu cartão 10 reais e não tenho ainda o premium, gostaria bastante de saber o que está aconteendo.
  • RodrigoPalma
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

I forgot my Username and email linked to my premium account

Hello all,My name is Jonathan Rodriguez Pineda, and I was born 29/11/1978.I have more than one Spotify accounts, and I have upgraded to premium one of them this morning.The problem is that I can't remember the email linked to this account, and at thi...

  • Casual Listener
  • Hello all, My name is Jonathan Rodriguez Pineda, and I was born 29/11/1978. I have more than one Spotify accounts, and I have upgraded to premium one of them this morning. The problem is that I ca...
  • Emmaj1644
  • Newbie
  • 704 Views
  • 4 replies
  • 0 likes
  • Account
  • 704 Views
  • 4 replies
  • 0 likes

Superuser Contribution Creating a new student premium account

Hello, Long time spotify user. I recently deleted my facebook, so i had to create a new spotify account (this one) as my old one was linked to it. The problem is that I cant get the student discount becuase my school credentials at SUNY Brockport are...

  • Newbie
  • Hello, Long time spotify user. I recently deleted my facebook, so i had to create a new spotify account (this one) as my old one was linked to it. The problem is that I cant get the student discount ...
  • RodrigoPalma
  • Roadie
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Superuser Contribution Trying to cancel premium on an account i cant log into

I have been trying to cancell my premium membership on an account that i completely forgot how to log into. Not only do i not remember the password but i cant remember which email i have associated with the account. Is there some way to contact spoti...

  • Newbie
  • I have been trying to cancell my premium membership on an account that i completely forgot how to log into. Not only do i not remember the password but i cant remember which email i have associated w...
  • RodrigoPalma
  • Roadie
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Superuser Contribution Two accounts, payed premium on wrong

Payed for a year on the wrong account (didn't know I had two).How do I get my money back?

  • Newbie
  • Payed for a year on the wrong account (didn't know I had two). How do I get my money back?
  • RodrigoPalma
  • Roadie
  • 244 Views
  • 2 replies
  • 0 likes
  • Premium
  • 244 Views
  • 2 replies
  • 0 likes