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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80372 Views

9 replies

2 likes

Account
Login
  • 80372 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653736 Views

13 replies

4 likes

Account
  • 653736 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734164 Views

18 replies

29 likes

  • 734164 Views
  • 18 replies
  • 29 likes

Solved!!Superuser Contribution Vodafone + spotify

Hi,I activated promotion "esnek spotify premium" Vodafone (Turkey) with spotify premium; I followed the activation process; Vodafone claims that the promotion is active; on spotify it isn't active in my devices. I spoke with 5 operators of Vodafone T...

Regular

Hi, I activated promotion "esnek spotify premium" Vodafone (Turkey) with spotify premium; I followed the activation process; Vodafone claims that the promotion is active; on spotify it isn't active ...

user-removed

Not applicable

4279 Views

22 replies

2 likes

  • 4279 Views
  • 22 replies
  • 2 likes

Automatic subscription

I noticed that the money had been withdrawn from my trading account for the subscription, but I'm not subscribed. 5 days have passed. Is there any way that the money back and cancel my subscription? I did not know that there is an automatic subscript...

Newbie

I noticed that the money had been withdrawn from my trading account for the subscription, but I'm not subscribed. 5 days have passed. Is there any way that the money back and cancel my subscript...

Maxim

Spotify Star

275 Views

1 replies

0 likes

Subscription
  • 275 Views
  • 1 replies
  • 0 likes

Forgot my username, password, and email to premium spotify

I cannot log on until I figure this out. Is there anyone I can contact who can help me figure out how to log in with my premium account?

Newbie

I cannot log on until I figure this out.  Is there anyone I can contact who can help me figure out how to log in with my premium account?

Bearfootrecords

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Subscription

I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription

Casual Listener

I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription

osornios

Spotify Star

431 Views

5 replies

0 likes

  • 431 Views
  • 5 replies
  • 0 likes

Copy of receipts

Spent 25 minutes to try to contact Spotify without finding a solution = Shame on you, is this the way to treat your customers? I also tried to get a recipt from my payment = impossible. Well, some "intelligent" developer did add a part where you can ...

Newbie

Spent 25 minutes to try to contact Spotify without finding a solution = Shame on you, is this the way to treat your customers?    I also tried to get a recipt from my payment = impossible...

Šhōëēs

Newbie

1600 Views

2 replies

1 likes

Other
Subscription
  • 1600 Views
  • 2 replies
  • 1 likes

Spotify Student Using Paypal

I've been using the 30 day free trial for premium and would like to sign up for the student discount. When I go to the page to sign up for the discount, it only gives me the option to pay with credit card. Is there a way to pay using Paypal because I...

Newbie

I've been using the 30 day free trial for premium and would like to sign up for the student discount. When I go to the page to sign up for the discount, it only gives me the option to pay with credit...

Bearfootrecords

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customer Service Issue

I don't know where else to go for this issue, emailing back and forth hasn't produced any results that I am happy with, so I'm hoping a representative here on the forums can further help me. I would like to state here that I have never shared my pass...

Casual Listener

I don't know where else to go for this issue, emailing back and forth hasn't produced any results that I am happy with, so I'm hoping a representative here on the forums can further help me.   ...

ct20

Newbie

1545 Views

7 replies

0 likes

Account
Premium
Security
Subscription
  • 1545 Views
  • 7 replies
  • 0 likes

My account goes in another country is not and can not use family premium

My account goes like UK and really am from Costa Rica, I have Premium Family but because of this I can not add anyone because everyone has their accounts in Costa Rica and have been to change the form of payment and change the country there and add a...

Newbie

My account goes like UK and really am from Costa Rica, I have Premium Family but because of this I can not add anyone because everyone has their accounts in Costa Rica and have been to change the for...

Bearfootrecords

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Too much costs

I'm having some extra costs with my family because of their health and some services, including Spotify, are getting me too much costs. Can I get a discount or something that could help me for some months so I don't need to cancel my account?

Casual Listener

I'm having some extra costs with my family because of their health and some services, including Spotify, are getting me too much costs. Can I get a discount or something that could help me for some m...

rodrigolinkweb

Casual Listener

470 Views

2 replies

0 likes

Account
Other
Premium
  • 470 Views
  • 2 replies
  • 0 likes

Solved!! Restore deleted song catalog

Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify have disappeared from my Songs list, with the exception...

Casual Listener

Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify&nbsp...

therov

Casual Listener

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

cancelling premium on a different account

I would like to cancel a premium subscription on an different account, but I do not know the email or the password for it. Apparently even though I have the correct password for the 2nd account, spotify will not allow me to log in. The email i used w...

Newbie

I would like to cancel a premium subscription on an different account, but I do not know the email or the password for it. Apparently even though I have the correct password for the 2nd account, spot...

Hubo

Community Legend

350 Views

3 replies

0 likes

Account
Subscription
  • 350 Views
  • 3 replies
  • 0 likes

Solved!! Changing Premium Subcription to Premium For Family

Hello, I already have subcribe to Premium subscription just now and a bit later i have been invited to join Premium For Family,do my remains day from 1 month subscription will be resume with the new Premium for Family service?If yes, how do i check i...

Casual Listener

Hello, I already have subcribe to Premium subscription just now and a bit later i have been invited to join Premium For Family,do my remains day from 1 month subscription will be resume with the new ...

Izzul1

Casual Listener

425 Views

2 replies

0 likes

  • 425 Views
  • 2 replies
  • 0 likes

Premiun

Hi team Spotify i've already Pay to be Premium user on my Android device but it ,not became Premium can you help to fix?

Newbie

Hi team Spotify i've already Pay to be Premium user on my Android device but it ,not became Premium can you help to fix?

felipemoura

Newbie

335 Views

2 replies

0 likes

  • 335 Views
  • 2 replies
  • 0 likes

stolen account

Hey,about week ago somebody has stolen my premium account.I was listening to the music when suddenly it stopped i looked to the right down corner i saw that another device was using my spotify--> "XT1033". I dont have that mobile. Then i changed a de...

Casual Listener

Hey, about week ago somebody has stolen my premium account. I was listening to the music when suddenly it stopped i looked to the right down corner i saw that another device was using my spotify--&...

Bearfootrecords

Community Legend

326 Views

1 replies

0 likes

Account
Login
Premium
  • 326 Views
  • 1 replies
  • 0 likes

Fiz o pagamento mas não ativaram minha conta premium.

Ontem dia 27/07, paguei atraves do cartão de credito o up grade para a conta premium, até agora continuo free, ja desinstalei e reinstalei o aplicativo, ja entrei no Android através do computador para verificar se havia mais de uma conta ativa, e nad...

Newbie

Ontem dia 27/07, paguei atraves do cartão de credito o up grade para a conta premium, até agora continuo free, ja desinstalei e reinstalei o aplicativo, ja entrei no Android através do computador par...

Joao17

Newbie

526 Views

4 replies

0 likes

  • 526 Views
  • 4 replies
  • 0 likes

I can not select the country where I am

I can not log in and spotify told me to select the country where I am.but there is only original country. no other country I can choose.(I am in Japan now and I am from Taiwan.)

Casual Listener

I can not log in and spotify told me to select the country where I am. but there is only original country. no other country I can choose. (I am in Japan now and I am from Taiwan.)

lionlai05

Casual Listener

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pgto

Não consigo atualizara o pagamento . Estou com o app em pausa

Newbie

Não consigo atualizara o pagamento . Estou com o app em pausa

Alejandro_C

Spotify Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling Spotify premium

Hi, I want to cancel my spotify premium. I am wondering if I can still use premium after cancelation until the month I already paid expires?

Newbie

Hi, I want to cancel my spotify premium. I am wondering if I can still use premium after cancelation until the month I already paid expires? 

gmteel

Newbie

870 Views

2 replies

0 likes

Premium
  • 870 Views
  • 2 replies
  • 0 likes