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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4445 Views
  • 0 replies
  • 9 likes
  • Security
  • 4445 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463549 Views
  • 974 replies
  • 110 likes
  • Account
  • 463549 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205132 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205132 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112914 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112914 Views
  • 72 replies
  • 12 likes

Can't pay for premium

I just got a new credit card, and i am unable to pay my subscription, the card is a danish "Dankort"

  • Casual Listener
  • I just got a new credit card, and i am unable to pay my subscription, the card is a danish "Dankort"
  • Zorex
  • Casual Listener
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

Payment for $198 usd

HelloSomebody know how is that posible???I mean i get a paymet for 198 usd today, if i have a family plan for $7 usd for month ... please any coments for help..

  • Newbie
  • Hello Somebody know how is that posible??? I mean i get a paymet for 198 usd today, if i have a family plan for $7 usd for month ... please any coments for help..
  • ag2526
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Subscription

Hello po . Pwede po bang i refund ung spotify premium . because sabi kasi free 30 trial tapos nagsend ng code . tapos nagcharge na agad ng 129 pesos in mu account . thanks

  • Newbie
  • Hello po . Pwede po bang i refund ung spotify premium . because sabi kasi free 30 trial tapos nagsend ng code . tapos nagcharge na agad ng 129 pesos in mu account . thanks
  • ag2526
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Both Apple and Spotify charged me/charged twice

Hi so I have Spotify on my iPhone and I recently canceled my subscription through iTunes and resubscribed directly from Spotify. I was charged $11.99 after this but then when I was trying to download an app I got the notification to finish my unpaid ...

  • Newbie
  • Hi so I have Spotify on my iPhone and I recently canceled my subscription through iTunes and resubscribed directly from Spotify. I was charged $11.99 after this but then when I was trying to download...
  • Bearfootrecords
  • Community Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • 698 Views
  • 1 replies
  • 0 likes

Im a premium user and ı cant login

Hi HOW CAN I REACH SPOTİFY SUPPORT TEAM CUS I M A PREMİUM USER AND I CANT LOGIN I PAY EVERY SINGLE MONTH AND THEY JUST DONT LET ME GET IN MY ACCOUNT ...ım really mad ı use my spotify account through facebook account also HELP PLS !! Cus this s bad !!...

  • Newbie
  • Hi HOW CAN I REACH SPOTİFY SUPPORT TEAM CUS I M A PREMİUM USER AND I CANT LOGIN I PAY EVERY SINGLE MONTH AND THEY JUST DONT LET ME GET IN MY ACCOUNT ...ım really mad ı use my spotify account through ...
  • Bearfootrecords
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Paying extra for a ' hidden' account next to family account

I accidentally discoverd I am paying since June this year (2016) for an account ' aebrands' I wasn't aware of. I already have a (first) account, which I linked with Facebook. I really don't know how it has been started.I can stop that second account ...

  • Newbie
  • I accidentally discoverd I am paying since June this year (2016) for an account ' aebrands'  I wasn't aware of. I already have a (first) account, which I linked with Facebook. I really don't kno...
  • Bearfootrecords
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Subscription cancelled

How do just cancel my premium? It says I have spotify free but I'm still getting charged

  • Newbie
  • How do just cancel my premium? It says I have spotify free but I'm still getting charged
  • Maxim
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Family plan subscription problem

My brother cancelled his spotify premium that was going through Itunes, it is still active till 11/28/16 though. It won't let him switch to the family plan, saying he is still though itunes. So my question is, if i do the family plan and invite him, ...

  • Newbie
  • My brother cancelled his spotify premium that was going through Itunes, it is still active till 11/28/16 though. It won't let him switch to the family plan, saying he is still though itunes. So my qu...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Premium subscription Croatia

Hi, I just subscribed to a family Premium account.I have the possibility to add up to 5 people.I added my sister who si currently living in Croatia - can she use if from there ?Knowing that I'm the subscriber/payer etc. (living in France). Tnx so muc...

  • Casual Listener
  • Hi,    I just subscribed to a family Premium account. I have the possibility to add up to 5 people. I added my sister who si currently living in Croatia - can she use if from there ? K...
  • alengrabner
  • Newbie
  • 1295 Views
  • 4 replies
  • 0 likes
  • 1295 Views
  • 4 replies
  • 0 likes

Solved!! Can't play songs after free premium trial month

After I cancelled the subscription for premium I went back to free. But now I can't play any songs anymore and I get an error message, that my current country is not the same as in my profile.I haven't moved or anything, still at the same old place w...

  • Regular
  • After I cancelled the subscription for premium I went back to free. But now I can't play any songs anymore and I get an error message, that my current country is not the same as in my profile. I h...
  • Doomed
  • Newbie
  • 3262 Views
  • 9 replies
  • 1 likes
  • 3262 Views
  • 9 replies
  • 1 likes

Superuser Contribution Charged twice after upgrading to Family Subscription

I previously held a Premium subscription and in the middle of the month I upgraded to Family. I had been charged on October 2nd for Premium and on October 26th I was charged for Family. Can anyone tell me what the charging plan is for Premium/Family?...

  • Newbie
  •  I previously held a Premium subscription and in the middle of the month I upgraded to Family. I had been charged on October 2nd for Premium and on October 26th I was charged for Family. Can any...
  • Steveorozco39
  • Newbie
  • 292 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 292 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment Failure

I keep trying to re-sign up for Spotify Family Premium and it wont let me. It keeps saying "payment failure" we waited a week and tried again and it wont work. The card works for everything else, we have tried differant computers and the card definat...

  • Newbie
  • I keep trying to re-sign up for Spotify Family Premium and it wont let me. It keeps saying "payment failure" we waited a week and tried again and it wont work. The card works for everything else...
  • RodrigoPalma
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos telling me to upgrade to premium

I'm trying to reactivate my Spotify-account after disconnecting my Facebook-ID from my Spotify account. Sonos won't play my Spotify, and keeps telling me to upgrade to premium on Spotify. But I am already a premium-Spotify-member - right now in the 7...

  • Newbie
  • I'm trying to reactivate my Spotify-account after disconnecting my Facebook-ID from my Spotify account.  Sonos won't play my Spotify, and keeps telling me to upgrade to premium on Spotify. Bu...
  • RodrigoPalma
  • Roadie
  • 691 Views
  • 1 replies
  • 0 likes
  • Premium
  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution Space is full so i cant download anything

I do not have any downloaded songs on my spotify premimum but everytime i want to download a song or playlist it says the space is full????!? I dont have much apps on my iphone or anything barely on my spotify!? What do i do

  • Newbie
  • I do not have any downloaded songs on my spotify premimum but everytime i want to download a song or playlist it says the space is full????!? I dont have much apps on my iphone or anything barely on ...
  • RodrigoPalma
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canceling Subscription

I don't know if this is already a topic, but there are a lot of them and I don't really have time to look through all 6,000+ of them to see. I'm not looking to cancel my premium subscription. I want to completely cancel the entire thing. My account i...

  • Visitor
  • I don't know if this is already a topic, but there are a lot of them and I don't really have time to look through all 6,000+ of them to see. I'm not looking to cancel my premium subscription. I want ...
  • RodrigoPalma
  • Roadie
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas de pago

Hola buenas tardes, tengo un plan familiar premium y el medio de pago es con una tarjeta de crédito, pero como tengo problemas con esta tarjeta mientras tanto deseo pagar con una débito pero no me permite. Por favor me pueden ayudar, qué puede estar ...

  • Newbie
  • Hola buenas tardes, tengo un plan familiar premium y el medio de pago es con una tarjeta de crédito, pero como tengo problemas con esta tarjeta mientras tanto deseo pagar con una débito pero no me pe...
  • RodrigoPalma
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 old facebook connected accounts need deactivated

I have 2 old premium accounts that I'm still getting charged for but do not have a login because they were connected to facebook which has been deleted. Any help to resolve this problem would be great!

  • Newbie
  • I have 2 old premium accounts that I'm still getting charged for but do not have a login because they were connected to facebook which has been deleted.  Any help to resolve this problem would b...
  • RodrigoPalma
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Change

I had recently changed debit cards and my payment did not go through during its original day it is normally billed. This is what i wanted for the time being until i could afford it again. However, the payment went through anyways and updated my new d...

  • Newbie
  • I had recently changed debit cards and my payment did not go through during its original day it is normally billed.  This is what i wanted for the time being until i could afford it again. Howev...
  • RodrigoPalma
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes