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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332657 Views
  • 889 replies
  • 104 likes
  • Account
  • 332657 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147312 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147312 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85696 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85696 Views
  • 68 replies
  • 9 likes

I LOST all my account information

Hi, my account has disapear, with all my songs, playlist and friends, how can i get it back again? This morning was perfectly ok, but now it´s all in blank Thanks

  • Newbie
  • Hi, my account has disapear, with all my songs, playlist and friends, how can i get it back again?   This morning was perfectly ok, but now it´s all in blank   Thanks
  • sakura08
  • Roadie
  • 124 Views
  • 2 replies
  • 0 likes
  • 124 Views
  • 2 replies
  • 0 likes

Trouble logging in

Ok. So last month I went to Reading festival 2k16, (had a great time btw). I didn't have any more money in my account a couple days before so my Spotify was cancelled. Around the second day into reading my Ma transferred me £20 but my card was left a...

  • Casual Listener
  • Ok. So last month I went to Reading festival 2k16, (had a great time btw). I didn't have any more money in my account a couple days before so my Spotify was cancelled. Around the second day into read...
  • sakura08
  • Roadie
  • 148 Views
  • 3 replies
  • 0 likes
  • 148 Views
  • 3 replies
  • 0 likes

Solved!! Log in problems

Hello i got problem with logging.. got a problem with this "Your account is temporarily unavailable. Regain access by logging in from a web browser." but the problem is i cant log in in a web browser.. my account name is kwasek15@yahoo.com hope u can...

  • Regular
  • Hello i got problem with logging.. got a problem with this    "Your account is temporarily unavailable. Regain access by logging in from a web browser."   but the problem is i ...
  • sakura08
  • Roadie
  • 3599 Views
  • 7 replies
  • 0 likes
  • 3599 Views
  • 7 replies
  • 0 likes

Superuser Contribution Unable to enter my redeem code

Hi there. I have a premium account and I purchased a redeem code,but I am not able to enter it. I go to my profile page and scrool to redeem button on the left. I click it and see "Ops,something went wrong,please try again later". I have ben trying t...

  • Casual Listener
  • Hi there. I have a premium account and I purchased a redeem code,but I am not able to enter it. I go to my profile page and scrool to redeem button on the left. I click it and see "Ops,something went...
  • erenozduzen
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Didn't receive premium even when charged for it

I was charged for my monthly premium subscription but when I open the app it says I haven't paid for it. The charge shows on my bank statement also.

  • Newbie
  • I was charged for my monthly premium subscription but when I open the app it says I haven't paid for it. The charge shows on my bank statement also.
  • sakura08
  • Roadie
  • 146 Views
  • 2 replies
  • 0 likes
  • Account
  • 146 Views
  • 2 replies
  • 0 likes

I dont have money

I tried the free trial and I went to end it at 11:57pm on the night before it charged me and it still continued to charge me and I'm in debt $9.99 and I needed it for my daughter's upcoming tickets which she has to have paid for by friday

  • Newbie
  • I tried the free trial and I went to end it at 11:57pm on the night before it charged me and it still continued to charge me and I'm in debt $9.99 and I needed it for my daughter's upcoming tickets w...
  • Algee
  • Roadie
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Subscription Renew

Hello there, I recently just renew my subscription before the due date which is 11/10/16. And canceled my subscription after I renewed it. It says that my subscription will end on 11/10/16. But I have just renewed and payed $12.99 before the due date...

  • Newbie
  • Hello there, I recently just renew my subscription before the due date which is 11/10/16. And canceled my subscription after I renewed it. It says that my subscription will end on 11/10/16. But I hav...
  • sakura08
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Security
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Artist Playcount doesn't seem to have updated.

Hi, I am managing a band (Izzy Losi and the Auracles), and have ran a few test to verify whether play counts have been updating/registering through spotify and it doesn't seem like they have been updating. Is there perhaps an issue with the Artist Pa...

  • Gig Goer
  • Hi,    I am managing a band (Izzy Losi and the Auracles), and have ran a few test to verify whether play counts have been updating/registering through spotify and it doesn't seem like the...
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

HELP!

Hello, I just paid my spotify subscription. But am currently having problems effectivly changing passwords and accessing my account with any of my devices, phone 4s, computer, or tablet. Please help. ivy22phone@gmail is my email attached to my accoun...

  • Newbie
  • Hello, I just paid my spotify subscription. But am currently having problems effectivly changing passwords and accessing my account with any of my devices, phone 4s, computer, or tablet. Please help....
  • user-removed
  • Not applicable
  • 149 Views
  • 2 replies
  • 0 likes
  • Login
  • 149 Views
  • 2 replies
  • 0 likes

Switch account to just email

I opened my premium Spotify account with my Facebook account. Now I want to deactivate my Facebook account but then I can't play my music or log in unless it opens my Facebook account, which I don't want. How do I set up another email to my spotify a...

  • Newbie
  • I opened my premium Spotify account with my Facebook account. Now I want to deactivate my Facebook account but then I can't play my music or log in unless it opens my Facebook account, which I don't ...
  • Algee
  • Roadie
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
  • 103 Views
  • 1 replies
  • 0 likes

Premium subscription not as a student

Hello, My credit card recently expired, so I cam on to update my new payment details. However, I used to have a student discount, but no longer do. Therefore, when I click payment details, it automatically takes me to the student page and once I ente...

  • Newbie
  • Hello, My credit card recently expired, so I cam on to update my new payment details.  However, I used to have a student discount, but no longer do.  Therefore, when I click payment details...
  • Algee
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Paying $14.99 a month and $10 a month for the family plan... how do we cancel the old one?

Hello,We were on the original plan that cost $14.99 and when it went to $10 we figured the account would just change automatically. Well, it looks like it didn't and so the question is how do we canel the old $14.99 and keep the $10.00 account. I kno...

  • Newbie
  • Hello, We were on the original plan that cost $14.99 and when it went to $10 we figured the account would just change automatically.  Well, it looks like it didn't and so the question is how do...
  • Algee
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Reset Account

Hi Guys, Is there a way we can have our accounts completley reset just like a new account ?want to start everything fresh. Thanks in advance.

  • Newbie
  • Hi Guys,   Is there a way we can have our accounts completley reset just like a new account ? want to start everything fresh.   Thanks in advance.
  • Algee
  • Roadie
  • 235 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 235 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ayuda con Spotify Premium

Hola, Buenas.Yo antes tenia el servicio Premium de Spotify con una tarjeta VISA. Ya no tengo este servicio ya que cerre la tarjeta. Ahora quiero tener el servicio Premium con la Tarjeta Diners Club International, pero soy de Ecuador; en la tarjeta di...

  • Casual Listener
  • Hola, Buenas. Yo antes tenia el servicio Premium de Spotify con una tarjeta VISA. Ya no tengo este servicio ya que cerre la tarjeta.  Ahora quiero tener el servicio Premium con la Tarjeta Dine...
  • Alejandro_C
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment

I am trying to upgrade to student premium service with Amex gift card and it won't accept? What do I need to do??

  • Newbie
  • I am trying to upgrade to student premium service with Amex gift card and it won't accept? What do I need to do??
  • Alejandro_C
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect Facebook

When i press connect to connect my facebook account, the facebook screen pops up than it goes back to spotify but nothing happens. I press again and again, it always do the same thing. I tried to open from my facebook account ( Actually i want to tra...

  • Newbie
  • When i press connect to connect my facebook account, the facebook screen pops up than it goes back to spotify but nothing happens. I press again and again, it always do the same thing. I tried to ope...
  • Alejandro_C
  • Spotify Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country Conflicts

I live in Ireland but work in the middle east. I have bank accounts in the UK. I want to pay for my family subscription from my UK credit card but it therefore sees me as being in the UK so I cant have a family subscription. seems a very silly system...

  • Newbie
  • I live in Ireland but work in the middle east. I have bank accounts in the UK. I want to pay for my family subscription from my UK credit card but it therefore sees me as being in the UK so I cant ha...
  • Alejandro_C
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

I was charged for family packet but I didn't receive the confirmation

I have submit the payment by credit card for a family package, I receive the confirmation by credit card company but the proccess did not finished. I've tried two times and I was cherged 2 times, but did not work.

  • Casual Listener
  • I have submit the payment by credit card for a family package, I receive the confirmation by credit card company but the proccess did not finished. I've tried two times and I was cherged 2 times, but...
  • osornios
  • Spotify Star
  • 171 Views
  • 3 replies
  • 0 likes
  • Premium
  • 171 Views
  • 3 replies
  • 0 likes