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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287288 Views

529 replies

34 likes

Account
Free
  • 287288 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13621 Views

6 replies

11 likes

Security
  • 13621 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540223 Views

990 replies

114 likes

Account
  • 540223 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129597 Views

74 replies

12 likes

Account
Login
Premium
  • 129597 Views
  • 74 replies
  • 12 likes

Monthly Spotify

Hi! I am still being charged for the monthly premium of my account but my account says it my subscription is Free. Who do I contact and how can I cancel this? How will I know which account is being charged by this? Why is there no customer support fo...

Newbie

Hi!    I am still being charged for the monthly premium of my account but my account says it my subscription is Free.    Who do I contact and how can I cancel this?  How...

Maxim

Spotify Star

143 Views

1 replies

0 likes

Account
  • 143 Views
  • 1 replies
  • 0 likes

Using premium in saudi arabia

How can I pay for premium if I'm living in Saudi Arabia and u don't have my country on your list if I want to change country?

Newbie

How can I pay for premium if I'm living in Saudi Arabia and u don't have my country on your list if I want to change country?

Maxim

Spotify Star

235 Views

1 replies

0 likes

Premium
  • 235 Views
  • 1 replies
  • 0 likes

I don't get an email to set a password for external programs.

I would like to use spotify with other objects and want to set a password for it. When i try to send myself an email to do that, I don't get one in my inbox. There's nothing in my spam folder either.

Music Fan

I would like to use spotify with other objects and want to set a password for it. When i try to send myself an email to do that, I don't get one in my inbox. There's nothing in my spam folder either....

musiccornercv

Roadie

995 Views

13 replies

0 likes

  • 995 Views
  • 13 replies
  • 0 likes

Payment Failure

I bought Premium on Oct. 28 but it ended on Nov. 1. Does anyone know why?

Newbie

I bought Premium on Oct. 28 but it ended on Nov. 1. Does anyone know why?

Maxim

Spotify Star

188 Views

1 replies

0 likes

Premium
  • 188 Views
  • 1 replies
  • 0 likes

I'm confused... Re: Family Subscription

My wife and I currently BOTH pay £9.99 per month for the Premium subscription. Obviously it would now make sense to just have the Family Subscription. But although it looks like I can update my current subscription to the family one and the payment w...

Newbie

My wife and I currently BOTH pay £9.99 per month for the Premium subscription. Obviously it would now make sense to just have the Family Subscription. But although it looks like I can update my curre...

Maxim

Spotify Star

119 Views

1 replies

0 likes

Subscription
  • 119 Views
  • 1 replies
  • 0 likes

Country

Hey everyone, I'm Adkin from New Zealand. I've just signed up recently and been using for free. I decided to upgrade but it said my zip code was invalid then I realised my country said I was in USA. But wen I went on to change my account details the ...

Newbie

Hey everyone, I'm Adkin from New Zealand. I've just signed up recently and been using for free. I decided to upgrade but it said my zip code was invalid then I realised my country said I was in USA. ...

Maxim

Spotify Star

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

Missing premium, not email received

Had premium thanks to Movistar, they gave me the premium offer with a phone plan; never specified if the premium offer will end (that was more than 2 years ago). Last night my account still premium, but now the app in my cellphone signed me out, at t...

Newbie

Had premium thanks to Movistar, they gave me the premium offer with a phone plan; never specified if the premium offer will end (that was more than 2 years ago). Last night my account still premium, ...

crematedman

Community Legend

389 Views

5 replies

1 likes

  • 389 Views
  • 5 replies
  • 1 likes

Solved!! Have premium on other devices, but won't get it up on new iphone

Hi, i have a new iphone and want to continue to listen to spotify. I have used it on my old phone and my ipad without any problems. i have a premium membership for about 10 EUR a month and the fee has been charges from my kreditcard.whenever i logg i...

Casual Listener

Hi,   i have a new iphone and want to continue to listen to spotify. I have used it on my old phone and my ipad without any problems. i have a premium membership for about 10 EUR a month and t...

eigenbergs

Casual Listener

321 Views

2 replies

0 likes

Account
  • 321 Views
  • 2 replies
  • 0 likes

For months being charged both for Premium and Premium for Family

My concern is spotify is chargin me twice. I was a Premium subscriber being charged at Php129 per month and then an offer came in for an upgrade to Premium for Family and the monthly charge would only increase to Php194 a month. Thsi double charging ...

Casual Listener

My concern is spotify is chargin me twice. I was a Premium subscriber being charged at Php129 per month and then an offer came in for an upgrade to Premium for Family and the monthly charge would onl...

anjieeeeeeeeee

Roadie

290 Views

3 replies

0 likes

  • 290 Views
  • 3 replies
  • 0 likes

Set a password for your devices

Hi, I get this error after saving the password. Can you tell me what's wrong, or should the page have more info regarding the error? Error message

Newbie

Hi,   I get this error after saving the password.   Can you tell me what's wrong, or should the page have more info regarding the error?   Error message

anjieeeeeeeeee

Roadie

339 Views

1 replies

0 likes

Account
Login
Other
Security
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access premium account

I have been paying for premium for three months now but am in able to access my premium account on my phone or computer as years ago I had made a free account and it is not registering that my account has been updated.. In the app and on my computer ...

Casual Listener

I have been paying for premium for three months now but am in able to access my premium account on my phone or computer as years ago I had made a free account and it is not registering that my accoun...

Oliviamarie2

Casual Listener

231 Views

2 replies

0 likes

  • 231 Views
  • 2 replies
  • 0 likes

Username on Spotify

Can spotify please update their settings? I made my account without a facebook, and even though my account is linked to my facebook my username is still a bunch of numbers and I want to change them. People cant search for me in the search bar using m...

Visitor

Can spotify please update their settings? I made my account without a facebook, and even though my account is linked to my facebook my username is still a bunch of numbers and I want to change them. ...

crematedman

Community Legend

177 Views

1 replies

0 likes

  • 177 Views
  • 1 replies
  • 0 likes

Billed Twice this month?

Hi there, I am not sure who to speak to, but my account has been charged twiced this month for my premium subscription. Is there any way I can be connected to a Spotify Representative to look at my account details? Additionally, I only have one accou...

Newbie

Hi there,   I am not sure who to speak to, but my account has been charged twiced this month for my premium subscription.   Is there any way I can be connected to a Spotify Representati...

crematedman

Community Legend

223 Views

1 replies

1 likes

  • 223 Views
  • 1 replies
  • 1 likes

Don't want to be linked to Facebook anymore

Is there a way to change my settings so that I have a user name and password rather than using Facebook to login? I want to deactivate my Facebook for a while but I can use my Spotify if I do that.

Newbie

Is there a way to change my settings so that I have a user name and password rather than using Facebook to login? I want to deactivate my Facebook for a while but I can use my Spotify if I do that.

crematedman

Community Legend

231 Views

1 replies

1 likes

Account
Login
Other
  • 231 Views
  • 1 replies
  • 1 likes

Getting charged for no reason

Hello I have checked all my acc I don't have premium on either. But I am still charged 10/month? If so can you tell me which acc is causing this???

Newbie

Hello I have checked all my acc I don't have premium on either. But I am still charged 10/month? If so can you tell me which acc is causing this???

crematedman

Community Legend

169 Views

1 replies

1 likes

  • 169 Views
  • 1 replies
  • 1 likes

wrong payment

I made payment on last Saturday for family premium membership, then i could not invite my family. It gave me error to manage family member you shoul have to be pay,then i made a payment again. I paid for one family membership two times. I check accou...

Newbie

I made payment on last Saturday for family premium membership, then i could not invite my family. It gave me error to manage family member you shoul have to be pay,then i made a payment again. I paid...

crematedman

Community Legend

298 Views

1 replies

1 likes

  • 298 Views
  • 1 replies
  • 1 likes

Solved!! Down for Maintenance

How long is the website usually down for maintenance?

Newbie

How long is the website usually down for maintenance?

crematedman

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Payment through Vodafone generated an issue: I lost my Premium account

According to my provider the monthly subscription to Spotify premium has been correctly paid (as for the last 12 months now).I have tried to follow the FAQs thus reinstalled Spotify and cleaned the cache but still cannot switch to Premium unless I pa...

Newbie

According to my provider the monthly subscription to Spotify premium has been correctly paid (as for the last 12 months now). I have tried to follow the FAQs thus reinstalled Spotify and cleaned the...

crematedman

Community Legend

172 Views

1 replies

1 likes

Account
Premium
  • 172 Views
  • 1 replies
  • 1 likes