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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287288 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540223 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129597 Views
74 replies
12 likes
Community Legend
169 Views
1 replies
0 likes
Hi! I am still being charged for the monthly premium of my account but my account says it my subscription is Free. Who do I contact and how can I cancel this? How will I know which account is being charged by this? Why is there no customer support fo...
Hi! I am still being charged for the monthly premium of my account but my account says it my subscription is Free. Who do I contact and how can I cancel this? How...
Spotify Star
143 Views
1 replies
0 likes
How can I pay for premium if I'm living in Saudi Arabia and u don't have my country on your list if I want to change country?
How can I pay for premium if I'm living in Saudi Arabia and u don't have my country on your list if I want to change country?
Spotify Star
235 Views
1 replies
0 likes
I would like to use spotify with other objects and want to set a password for it. When i try to send myself an email to do that, I don't get one in my inbox. There's nothing in my spam folder either.
I would like to use spotify with other objects and want to set a password for it. When i try to send myself an email to do that, I don't get one in my inbox. There's nothing in my spam folder either....
Roadie
995 Views
13 replies
0 likes
I bought Premium on Oct. 28 but it ended on Nov. 1. Does anyone know why?
I bought Premium on Oct. 28 but it ended on Nov. 1. Does anyone know why?
Spotify Star
188 Views
1 replies
0 likes
My wife and I currently BOTH pay £9.99 per month for the Premium subscription. Obviously it would now make sense to just have the Family Subscription. But although it looks like I can update my current subscription to the family one and the payment w...
My wife and I currently BOTH pay £9.99 per month for the Premium subscription. Obviously it would now make sense to just have the Family Subscription. But although it looks like I can update my curre...
Spotify Star
119 Views
1 replies
0 likes
Hey everyone, I'm Adkin from New Zealand. I've just signed up recently and been using for free. I decided to upgrade but it said my zip code was invalid then I realised my country said I was in USA. But wen I went on to change my account details the ...
Hey everyone, I'm Adkin from New Zealand. I've just signed up recently and been using for free. I decided to upgrade but it said my zip code was invalid then I realised my country said I was in USA. ...
Spotify Star
176 Views
1 replies
0 likes
Had premium thanks to Movistar, they gave me the premium offer with a phone plan; never specified if the premium offer will end (that was more than 2 years ago). Last night my account still premium, but now the app in my cellphone signed me out, at t...
Had premium thanks to Movistar, they gave me the premium offer with a phone plan; never specified if the premium offer will end (that was more than 2 years ago). Last night my account still premium, ...
Community Legend
389 Views
5 replies
1 likes
Hi, i have a new iphone and want to continue to listen to spotify. I have used it on my old phone and my ipad without any problems. i have a premium membership for about 10 EUR a month and the fee has been charges from my kreditcard.whenever i logg i...
Hi, i have a new iphone and want to continue to listen to spotify. I have used it on my old phone and my ipad without any problems. i have a premium membership for about 10 EUR a month and t...
Casual Listener
321 Views
2 replies
0 likes
My concern is spotify is chargin me twice. I was a Premium subscriber being charged at Php129 per month and then an offer came in for an upgrade to Premium for Family and the monthly charge would only increase to Php194 a month. Thsi double charging ...
My concern is spotify is chargin me twice. I was a Premium subscriber being charged at Php129 per month and then an offer came in for an upgrade to Premium for Family and the monthly charge would onl...
Roadie
290 Views
3 replies
0 likes
Hi, I get this error after saving the password. Can you tell me what's wrong, or should the page have more info regarding the error? Error message
Hi, I get this error after saving the password. Can you tell me what's wrong, or should the page have more info regarding the error? Error message
Roadie
339 Views
1 replies
0 likes
I have been paying for premium for three months now but am in able to access my premium account on my phone or computer as years ago I had made a free account and it is not registering that my account has been updated.. In the app and on my computer ...
I have been paying for premium for three months now but am in able to access my premium account on my phone or computer as years ago I had made a free account and it is not registering that my accoun...
Casual Listener
231 Views
2 replies
0 likes
Can spotify please update their settings? I made my account without a facebook, and even though my account is linked to my facebook my username is still a bunch of numbers and I want to change them. People cant search for me in the search bar using m...
Can spotify please update their settings? I made my account without a facebook, and even though my account is linked to my facebook my username is still a bunch of numbers and I want to change them. ...
Community Legend
177 Views
1 replies
0 likes
Hi there, I am not sure who to speak to, but my account has been charged twiced this month for my premium subscription. Is there any way I can be connected to a Spotify Representative to look at my account details? Additionally, I only have one accou...
Hi there, I am not sure who to speak to, but my account has been charged twiced this month for my premium subscription. Is there any way I can be connected to a Spotify Representati...
Community Legend
223 Views
1 replies
1 likes
Is there a way to change my settings so that I have a user name and password rather than using Facebook to login? I want to deactivate my Facebook for a while but I can use my Spotify if I do that.
Is there a way to change my settings so that I have a user name and password rather than using Facebook to login? I want to deactivate my Facebook for a while but I can use my Spotify if I do that.
Community Legend
231 Views
1 replies
1 likes
Hello I have checked all my acc I don't have premium on either. But I am still charged 10/month? If so can you tell me which acc is causing this???
Hello I have checked all my acc I don't have premium on either. But I am still charged 10/month? If so can you tell me which acc is causing this???
Community Legend
169 Views
1 replies
1 likes
I made payment on last Saturday for family premium membership, then i could not invite my family. It gave me error to manage family member you shoul have to be pay,then i made a payment again. I paid for one family membership two times. I check accou...
I made payment on last Saturday for family premium membership, then i could not invite my family. It gave me error to manage family member you shoul have to be pay,then i made a payment again. I paid...
Community Legend
298 Views
1 replies
1 likes
How long is the website usually down for maintenance?
How long is the website usually down for maintenance?
Community Legend
587 Views
1 replies
0 likes
According to my provider the monthly subscription to Spotify premium has been correctly paid (as for the last 12 months now).I have tried to follow the FAQs thus reinstalled Spotify and cleaned the cache but still cannot switch to Premium unless I pa...
According to my provider the monthly subscription to Spotify premium has been correctly paid (as for the last 12 months now). I have tried to follow the FAQs thus reinstalled Spotify and cleaned the...
Community Legend
172 Views
1 replies
1 likes
