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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1577 Views
  • 0 replies
  • 7 likes
  • Security
  • 1577 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445700 Views
  • 970 replies
  • 108 likes
  • Account
  • 445700 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198963 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198963 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108228 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108228 Views
  • 70 replies
  • 11 likes

Superuser Contribution Email account already exists?

Invited a family member with email address interplan@blueyonder.co.uk. The email does not get sent to the address. When inputing through the link that has been sent and trying to sign in that way, it says the email address already exists? I have not ...

  • Casual Listener
  • Invited a family member with email address interplan@blueyonder.co.uk. The email does not get sent to the address. When inputing through the link that has been sent and trying to sign in that way, it...
  • Swindon
  • Casual Listener
  • 2131 Views
  • 2 replies
  • 0 likes
  • Premium
  • 2131 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot log In on new iPhone

I got a new iPhone - and cannot log in into my Spotify account .... at the login page I type my username and password - and then get the message that I "already have created an account for that email" .... needless to say - I'm not trying to create a...

  • Newbie
  • I got a new iPhone - and cannot log in into my Spotify account .... at the login page I type my username and password - and then get the message that I "already have created an account for that email...
  • Anyk17
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution My premium subscription was changed to a family subscription and i was unaware

I've been using Spotify for almost a year now and not too long after downloading it I bought a regular premium subscription for $9.99 per month. I was checking my bank account this morning and found that I was being charged for the family subscriptio...

  • Newbie
  • I've been using Spotify for almost a year now and not too long after downloading it I bought a regular premium subscription for $9.99 per month. I was checking my bank account this morning and found ...
  • Anyk17
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to cancel subscription

Having followed the proper procedure to cancel my subscription I am unable to cancel.it. When I go.into.account the canclel subscription is highlighted green but when I click on it nothing happens.. I don't want to.renew my subscription and it expire...

  • Newbie
  • Having followed the proper procedure to cancel my subscription I am unable to cancel.it. When I go.into.account the canclel subscription is highlighted green but when I click on it nothing happens.. ...
  • Anyk17
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Charged for the premium account but still normal account

When I was trying to sign for the family premium account my card was charged but my account is still a regular one. What should I do?

  • Newbie
  • When I was trying to sign for the family premium account my card was charged but my account is still a regular one. What should I do?
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Premium student

I know that Spotify is running a deal that is 4.99 for premium for students. I already have premium but am a student and would like to get my discount, how do I go about doing that?

  • Newbie
  • I know that Spotify is running a deal that is 4.99 for premium for students. I already have premium but am a student and would like to get my discount, how do I go about doing that?
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Set password with e-mail

So I created my account using facebook, but i cant login to all my devices with facebook. Ive tried several times to set a password, but i never receive the e-mail.

  • Newbie
  • So I created my account using facebook, but i cant login to all my devices with facebook. Ive tried several times to set a password, but i never receive the e-mail.
  • MaryS
  • Roadie
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify changing between my accounts by itself

I have a premium subscription, and my account linked to Facebook. The weird thing that happens is that Spotify keeps switching between my normal (username) account and Facebook account by itself, so in the right top corner appears my username instead...

  • Regular
  • I have a premium subscription, and my account linked to Facebook. The weird thing that happens is that Spotify keeps switching between my normal (username) account and Facebook account by itself...
  • Anyk17
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAMBIO TEMPORAL DE PAIS

Tengo un problema ya que yo recientemente contaba con una cuenta Spotify Premium en México, pero por razones de trabajo actualemente estaré unos meses en España. La aplicación no me deja pagar la cuenta premium pq mi ubicación no coincide con la tarj...

  • Newbie
  • Tengo un problema ya que yo recientemente contaba con una cuenta Spotify Premium en México, pero por razones de trabajo actualemente estaré unos meses en España. La aplicación no me deja pagar la cue...
  • Anyk17
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 460 Views
  • 1 replies
  • 0 likes

Bestätigungsmail nicht erhalten

Hallo, ich habe mich bei Spotify angemeldet und die software heruntergeladen. Nun bekomme ich die Meldung das meine Anmeldung fehlgeschlagen ist. Angeblich hätte ich eine E-Mail zur Bestätigung meiner e-mail Adresse erhalten, aber die e-mail adresse ...

  • Newbie
  • Hallo,   ich habe mich bei Spotify angemeldet und die software heruntergeladen. Nun bekomme ich die Meldung das meine Anmeldung fehlgeschlagen ist. Angeblich hätte ich eine E-Mail zur Best...
  • user-removed
  • Not applicable
  • 4659 Views
  • 2 replies
  • 0 likes
  • 4659 Views
  • 2 replies
  • 0 likes

Superuser Contribution When I try to update my spotify account on iphone somebody elses email address appears. ??

I'm trying to update my Spotify account on App Store on my Iphone SE, but when I press update and the login for iTunes Store somebody elses email-adress appears as a login. What to do?I have no problem updating other apps. Is this a problem for Spoti...

  • Newbie
  • I'm trying to update my Spotify account on App Store on my Iphone SE, but when I press update and the login for iTunes Store somebody elses email-adress appears as a login. What to do? I have no pro...
  • Anyk17
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema de pago/ problema with Pay

Hi, i am from ecuador and I want to pay with MasterCard I put my country ecuador and my information but doesn't work , help me and to day buy netflix and no problem.Hola, hola soy de ecuador y quiero pagar Spotify con mi tarjeta MasterCard y seleccio...

  • Newbie
  • Hi, i am from ecuador and I want to pay with MasterCard I put my country ecuador and my information but doesn't work , help me and to day buy netflix and no problem. Hola, hola soy de ecuador y qu...
  • Anyk17
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family premium subscieption

I just registered and paid for FAMILY PREMIUM with no ads, no internet, etc benefits. How come i still get ads & interuptions on my listening to spotify?

  • Newbie
  • I just registered and paid for FAMILY PREMIUM with no ads, no internet, etc benefits. How come i still get ads & interuptions on my listening to spotify?
  • MaryS
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles with the account and account indexing

Hi there! So i've got those 2 troubles:1)I have a spotify account connected with facebook. If I log in with the browser version, the account name is showed correctly.If I log in with the app (pc or mobile, app updated) there's only a series of numer ...

  • Visitor
  • Hi there!  So i've got those 2 troubles: 1)I have a spotify account connected with facebook.  If I log in with the browser version, the account name is showed correctly. If I log in w...
  • Anyk17
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

I've been charged but still free account

I completed the payment procedure but my phone died while it was "loading" the credit card info. So i receved a notificacion from my bank warning the charge. So i paid and have no premium account... I need help please.

  • Newbie
  • I completed the payment procedure but my phone died while it was "loading" the credit card info. So i receved a notificacion from my bank warning the charge. So i paid and have no premium account... ...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged

I'm being charged for an account I don't use but the thing is Spotify reset one day and now I can't get into my Spotify anymore

  • Newbie
  • I'm being charged for an account I don't use but the thing is Spotify reset one day and now I can't get into my Spotify anymore
  • Anyk17
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family premium- traveling a lot!

Hola....sirve la cuenta premium si algunos miembros de la familia viajamos durante largos periodos de tiempo, semanas.... Como podemos demostrar que residimos en la misma vivienda!??

  • Newbie
  • Hola....sirve la cuenta premium si algunos miembros de la familia viajamos durante largos periodos de tiempo, semanas.... Como podemos demostrar que residimos en la misma vivienda!??
  • Anyk17
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Premium
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Argentina Premium Account Problems

Hello, I used to have a premium suscription but a few days ago I received a message to update my payment information. Since I've been travelling I couldn't do it on time because I didn't have the credit card with me. Now I am trying to do it and the ...

  • Newbie
  • Hello, I used to have a premium suscription but a few days ago I received a message to update my payment information. Since I've been travelling I couldn't do it on time because I didn't have the cre...
  • Anyk17
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Added songs removing themselves?!

The songs I have added to my library are recently deleting themselves. I find them in my mixtape with a "plus" that I can click to add them again. Are they deleted if I play them inthe mixtape and do not react with a heart?! How can I stop this autom...

  • Visitor
  • The songs I have added to my library are recently deleting themselves. I find them in my mixtape with a "plus" that I can click to add them again. Are they deleted if I play them inthe mixtape and do...
  • Anyk17
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Premium
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution No pin for going premium

Im from the Philippines and is a smart user. I was able to go premium last month but decided to cancel it. Now i want to go premium again but when trying the monthly subscription. No pin is being text to me. Anyone having the same problem? I want to ...

  • Newbie
  • Im from the Philippines and is a smart user. I was able to go premium last month but decided to cancel it. Now i want to go premium again but when trying the monthly subscription. No pin is being tex...
  • Anyk17
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes