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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76538 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94434 Views
9 replies
2 likes
My name is deborah n my spotify is linked to her profile. I want to unlink.it wo having to create a new account.
My name is deborah n my spotify is linked to her profile. I want to unlink.it wo having to create a new account.
Roadie
386 Views
2 replies
0 likes
Hi, I pay monthly € 9,99 for Spotify Premium but on my account appears that I am using Spotify Free. Today I wanted to cancel my subscription, but I could'nt because on my account just appeared Spotify Free. Please help me! Thank you in advance. Sabi...
Hi, I pay monthly € 9,99 for Spotify Premium but on my account appears that I am using Spotify Free. Today I wanted to cancel my subscription, but I could'nt because on my account just appeare...
Newbie
442 Views
3 replies
0 likes
I have upgraded from a Premium account to a Family Premium account, but when I try to add familymembers I/them receive a message that "this account is already bound to an account with a different family plan" when they click the link in the email? I ...
I have upgraded from a Premium account to a Family Premium account, but when I try to add familymembers I/them receive a message that "this account is already bound to an account with a different fam...
Spotify Star
364 Views
1 replies
0 likes
I am trying to purchase spotify premium. Every time I try to complete the purchase, I am redirecred back to the payment option page, where I select PayPal and input my account information, accept the payment, and then am immediately backed out to sta...
I am trying to purchase spotify premium. Every time I try to complete the purchase, I am redirecred back to the payment option page, where I select PayPal and input my account information, accept the...
Spotify Star
1909 Views
5 replies
0 likes
Spotify thinks i'm located in the USA and won't let me change it back to Cyprus in which i'm really located. I live here so I don't know what happened. I have tried changing the country through the settings but in the dropdown list it only shows USA....
Spotify thinks i'm located in the USA and won't let me change it back to Cyprus in which i'm really located. I live here so I don't know what happened. I have tried changing the country through the s...
Spotify Star
640 Views
3 replies
0 likes
Hello,How can I change my Username? ( I Wrote It wrong when I filled the form... )Tks
Hello, How can I change my Username? ( I Wrote It wrong when I filled the form... ) Tks
Casual Listener
339 Views
2 replies
0 likes
Hi, I was living in the UK when I subscribed to Spotify Premium, so I was paying my membership with an English credit card. Now that I'm back to France I have updated my payment method, I've put in my French credit card details so obviously my countr...
Hi, I was living in the UK when I subscribed to Spotify Premium, so I was paying my membership with an English credit card. Now that I'm back to France I have updated my payment method...
Casual Listener
447 Views
2 replies
0 likes
As soon as I get to the PayPal page where my 'default payment method' is listed, I click on agree and pay then it goes back to the Spotify front page and I'm not Premium somehow. There's absolutely nothing wrong with my PayPal account as I bought on ...
As soon as I get to the PayPal page where my 'default payment method' is listed, I click on agree and pay then it goes back to the Spotify front page and I'm not Premium some...
Community Legend
380 Views
1 replies
0 likes
I recently made a new Spotify account [gemfuzz] and after forgetting my password for it I realized that I had goofed when making it and mistyped my email address. I'm only using this account in order to post to the forum and try to get some help My c...
I recently made a new Spotify account [gemfuzz] and after forgetting my password for it I realized that I had goofed when making it and mistyped my email address. I'm only using this account...
Community Legend
372 Views
1 replies
0 likes
I paid for the subsciption through my mobile account, and got the receipt after payment. Then 4 days later Spotify emailed me saying that my subscription payment failed and i may lose my Premium Subscription! Please do clarify on this matter.
I paid for the subsciption through my mobile account, and got the receipt after payment. Then 4 days later Spotify emailed me saying that my subscription payment failed and i may lose my Premium Subs...
Community Legend
445 Views
1 replies
0 likes
Hi! I can't activate my premium account. I registered using a different number and I got an error message saying that the email account is being used by a different number (my old number). I would like to use only one email address for my account on ...
Hi! I can't activate my premium account. I registered using a different number and I got an error message saying that the email account is being used by a different number (my old number). ...
Community Legend
361 Views
1 replies
0 likes
Hi ! I really need receipt for my account Per Vervik , but I see now that the receipt probably has gone to email ; anne.thorbjornsen@ge.com and this does`nt operate anymore. Could I get receipt for 2016 to email , per@vervik.no ? And then I will regi...
Hi ! I really need receipt for my account Per Vervik , but I see now that the receipt probably has gone to email ; anne.thorbjornsen@ge.com and this does`nt operate anymore. Could I get r...
Community Legend
416 Views
1 replies
0 likes
Hello Spotify.community I wanted to change my bank account details a few months ago. It was successful. As I thought. But after a month the settings were reverted back to normal. It changed back my country setting as well as the bank account to an ol...
Hello Spotify.community I wanted to change my bank account details a few months ago. It was successful. As I thought. But after a month the settings were reverted back to normal. It changed ...
Roadie
366 Views
2 replies
0 likes
Hello my name is Harold am from Peru, my question is this:On the web page: https://www.spotify.com/es/playstation/ Out that the membership has a cost of S / 5.99 after two months.Then on the following website:https://link.playstationmusic.com/spotify...
Hello my name is Harold am from Peru, my question is this: On the web page: https://www.spotify.com/es/playstation/ Out that the membership has a cost of S / 5.99 after two months...
Roadie
357 Views
1 replies
0 likes
I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been charged $9.99 even though I sent the email before the t...
I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been char...
Roadie
1003 Views
7 replies
1 likes
Hi, I sent a delete account request to Spotify and near the end of the email, it says: "Once we get a confirmation from you, we'll proceed with your request :)" the thing is the email does not especify how to confirm request. I would like to know wha...
Hi, I sent a delete account request to Spotify and near the end of the email, it says: "Once we get a confirmation from you, we'll proceed with your request :)" the thing is the ...
Not applicable
2479 Views
4 replies
0 likes
Hi there, I logged into Spotify and cancelled my subscription being sure I did it before the 25th of the month to not be charged again. I just logged into my UK bank account and noticed that I have been charged for the month of November. The bank acc...
Hi there, I logged into Spotify and cancelled my subscription being sure I did it before the 25th of the month to not be charged again. I just logged into my UK bank account and noticed that...
Music Fan
362 Views
3 replies
0 likes
hi, my old spotify account was linked to facebook and I don't have that account anymore, so I created a new Spotify account and I want to know if there is a way to recover my old playlist. Thanks for your help
hi, my old spotify account was linked to facebook and I don't have that account anymore, so I created a new Spotify account and I want to know if there is a way to recover my old playlist. Thanks for...
Music Fan
1396 Views
3 replies
0 likes
I just purchased a subscription after seeing that PSN users can get 2 months for $2.40 but is it only for use on Playstation or am I able to use it on all my devices on all platforms because my account isn't acknowledging my premium subscription
I just purchased a subscription after seeing that PSN users can get 2 months for $2.40 but is it only for use on Playstation or am I able to use it on all my devices on all platforms because my accou...
Community Legend
276 Views
1 replies
1 likes
So I paid for the student Spotify and they charged my card but I don't have the subscription and I dont know how to get a hold of anyone. someone please help me. !
So I paid for the student Spotify and they charged my card but I don't have the subscription and I dont know how to get a hold of anyone. someone please help me. !
Roadie
266 Views
1 replies
0 likes
