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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I can log in to Spotify on 5 ios devices and 2 Mac laptops. My log in is through Facebook.I am unable to log on to Spotify using a third Mac device which is an iMac.All Mac devices and IOS devices are runing the lates version of IOS(10.0.2) and the l...
Yesterday, I opened up the spotify app (newest version, premium membership, on iphone) to find that all of my songs, playlists, and albums had disappeared. I searched around and saw other people with the same probelm, and tried all their solutions (s...
I got a new phone and can't log in to my premium Spotify account, when I try to login through facebook it logs into my girlfriends account and she doesn't have a Spotify, I have a premium account, I know my password not username
Each time I try to log in it says "log in failed you already have an account under this email" and then it won't let me log in.
I am trying to disconnect my spotify account from KPN. But they can't " release" my account in their system, so I can't get an family account.Can Someone help me to get rid of the KPN connection. I do not pay for premium even, but still my account is...
Can't log in to mac desktop account with email and password, changed password two times - new password works fine on iphone - not so much on desktop. Was considering family premium, maybe not so much anymore,How do companies make money with issues li...
I pay for premium service through sprint but I'm not getting premium service now.
Payment via credit card statement was made, the value has already been charged by EBANX of R $ 14.90 on 16/10 11h16 and the account is still counting on and FREE and not PROFESSIONAL. It has already been logged out and logged and keeps asking to sign...
Hi. I want to get rid of my Spotify Account. I followed instructions before by going to Account and tried to find Contact Form (under "Customer Service and Support") but its not there!
I want to change my premium account to a student account. I have an NUS Extra card. I followed the link provided in the answer to a similar thread, and the answer said that after logging in I should be asked for my NUS Extra details. However when I l...
I subscriped to Spotify student premium. And the next day, I got an alert from my bank app for TWO CHARGES!!! from Spotify. I have sent a support form but haven't yet received a reply except for the automated one as soon as I sent in the form. How do...
Hi everyone, So I'm an international student currently studying in the US. I tried to get spotify premium with the student discount, but it wouldn't let me because I have a Swiss credit card. How do I get around that? Thanks for any answers!Jess
I accepted an offer to try out the Premium service for free for 7 days. This is now my 2nd day during that time frame. Right after I began using this free trial (yesterday), I received an email from Spotify offering to extend this free trial another ...
I've been in Portugal for two weeks now and today when I tried to connect to Spotify, I had to log in again with facebook or with my username and when I got in, I haven't my songs that I had collected for ages even when I've changed the settings as t...
Hi I'm a kiwi doing a student exchange in munich and i'm on the 9.99 euro plan right now because I cant get to change my plan or sign into the 4.99 euro student plan cause every time I click it i get redirected to the main page. I already emailed ask...
Hi, im wondering if i cancel my premium account to then reactivate it on a family package, will my account be the same and playlists still be on my library?,Thanks.
Last month my paypal was charged twice for my spotify subscription. Once when it was supposed to, on the 15th, and another time on the 18th. I've used the stupid contact form, that very interestingly suggests that maybe I have more accounts or it's m...
I am trying to change my country from UK to USA and it won't won't allow me on my account page. I am temporarily in the UK, therefore it might be the IP address, but my credit card and billing details are American (I have no UK credit card I could us...
Unfortunately my PayPal payments didn't go though due to a problem and Spotify didn't get paid which has upset me grately. I could the email which may I add doesn't explain what to do about paying to reinstalling it. It just says sorry to lose you , ...
Hi,It has come to my attention I have been charged twice per month (the amounts of $17.99AUD and $11.99AUD) since March this year. I believe this was when I upgraded to family. I only have the one account and wish to be corrected and refunded.Regards...