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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9239 Views
  • 2 replies
  • 9 likes
  • Security
  • 9239 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483576 Views
  • 979 replies
  • 111 likes
  • Account
  • 483576 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211342 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211342 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121117 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121117 Views
  • 72 replies
  • 12 likes

login confusion

Hi!I'm having trouble logging in to my apps! I recently downloaded spotify for my laptop - I've had it on my phone for ages - and it wouldn't let me log in, so I changed my password. I changed my password (now, several times) and it still wouldn't le...

  • Regular
  • Hi! I'm having trouble logging in to my apps! I recently downloaded spotify for my laptop - I've had it on my phone for ages - and it wouldn't let me log in, so I changed my password. I changed my p...
  • mewsick4lyf
  • Regular
  • 460 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 460 Views
  • 6 replies
  • 0 likes

Charged international transaction fee

Anyone else recently been charged the international transaction fee?It's not much in the grand scheme of things (AUD $0.36) but I don't want to pay it if I don't have to.ThanksAmber

  • Newbie
  • Anyone else recently been charged the international transaction fee? It's not much in the grand scheme of things (AUD $0.36) but I don't want to pay it if I don't have to. Thanks Amber
  • Chipotle1
  • Newbie
  • 2045 Views
  • 6 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2045 Views
  • 6 replies
  • 1 likes

Charged twice

Today I set up Spotify premium with the 50% off student discount. The first time I went to do it, I entered in my card details and then it asked for my NUS card number and D.O.B. At this point I needed to go and find my card to get the number. By the...

  • Newbie
  • Today I set up Spotify premium with the 50% off student discount. The first time I went to do it, I entered in my card details and then it asked for my NUS card number and D.O.B. At this point I need...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not achive premium

My free trial period has ended, i want to get a premium account but when website takes me to payment tool the website is always loading, nothings happen. Even I can not pay or enter my credit card info.

  • Casual Listener
  • My free trial period has ended, i want to get a premium account but when website takes me to payment tool the website is always loading, nothings happen. Even I can not pay or enter my credit card in...
  • Anyk17
  • Spotify Star
  • 245 Views
  • 5 replies
  • 0 likes
  • 245 Views
  • 5 replies
  • 0 likes

Family subscribtion

Hi! If I choose a family subscribtion could then each of the six accounts use Spotify on different devices?

  • Newbie
  • Hi! If I choose a family subscribtion could then each of the six accounts use Spotify on different devices?
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

7 day Premium cancelation

HOW DO U CANCLE PREMIUM SO I WONT GET CHARED

  • Newbie
  • HOW DO U CANCLE PREMIUM SO I WONT GET CHARED
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Still being charged for premium

I haven't been subscribed to premium for over 6months now yet I'm still being charged an amount of $12 every month! Not Happy.. Anyone known how to cancel that.

  • Newbie
  • I haven't been subscribed to premium for over 6months now yet I'm still being charged an amount of $12 every month! Not Happy.. Anyone known how to cancel that.
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Got charged when I have spotify free

I got on a free trial over a year ago, I thought I had cancelled it when the trial was up, but come to realize I've been charged $9.99 for almost a year!! (I only went back so far in my bank statements). Since its almost IMPOSSIBLE to figure out how ...

  • Newbie
  • I got on a free trial over a year ago, I thought I had cancelled it when the trial was up, but come to realize I've been charged $9.99 for almost a year!! (I only went back so far in my bank statemen...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Spotify log in failure!

Hello! I´ll try to get help on here as the Spotify support team aint helping at all. My problem is that when I log in to spotify with my username/password I get logged in for about two seconds before I get logged out again. Telling me I typed the wro...

  • Visitor
  • Hello! I´ll try to get help on here as the Spotify support team aint helping at all. My problem is that when I log in to spotify with my username/password I get logged in for about two seconds before...
  • Command
  • Newbie
  • 243 Views
  • 2 replies
  • 1 likes
  • Account
  • 243 Views
  • 2 replies
  • 1 likes

Superuser Contribution Problema con el pago

Al pasarme a Spotify Premium Familiar me dio la opcion de pagar en forma anual para que salga barato. Sin embargo la facturacion me viene mensual a $103.50 cuando el anual eran algo de $800. No encuentro donde volver a elegir esa opcion. Gracias!

  • Newbie
  • Al pasarme a Spotify Premium Familiar me dio la opcion de pagar en forma anual para que salga barato. Sin embargo la facturacion me viene mensual a $103.50 cuando el anual eran algo de $800. No encue...
  • Anyk17
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Not able to cancel my premium account

Hey,I've got a problem. I have had the free spotify for a month offer two months ago. After that I cancelled my premium account, but it somehow went wrong. Now I can't cancel my account anymore, but why? Does anyone know what I have to do? Please hel...

  • Newbie
  • Hey, I've got a problem. I have had the free spotify for a month offer two months ago. After that I cancelled my premium account, but it somehow went wrong. Now I can't cancel my account anymore, bu...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO FACEBOOK

HOLA!me gustaria saber en donde puedo agregar a mis amigos que no tienen facebook, comenzando con mi esposo.Manejamos una suscripcion familiar pero no podemos compartir listas porque no usan redes sociales.Gracias de antemano

  • Newbie
  • HOLA! me gustaria saber en donde puedo agregar a mis amigos que no tienen facebook, comenzando con mi esposo. Manejamos una suscripcion familiar pero no podemos compartir listas porque no usan rede...
  • Anyk17
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keb Mo album promoted via email but not available

On July 22 I received an email (see attachment) from Spotify informing me that the new live album from Keb Mo titled, "A Better Man (Live)" was now available. But, when I click the Listen Now button in the email, the album appears but the songs canno...

  • Newbie
  • On July 22 I received an email (see attachment) from Spotify informing me that the new live album from Keb Mo titled, "A Better Man (Live)" was now available. But, when I click the Listen Now button ...
  • Anyk17
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Other
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Login through computer app won't work

I have my account linked to my Facebook and can login on my phone, but at work I cannot access Facebook and the computer app will not accept my password. Literally 2 minutes after I change the password, I'm still getting a "password incorrect" messag...

  • Casual Listener
  • I have my account linked to my Facebook and can login on my phone, but at work I cannot access Facebook and the computer app will not accept my password. Literally 2 minutes after I change the passwo...
  • LordRollin
  • Community Legend
  • 312 Views
  • 3 replies
  • 0 likes
  • 312 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problema

Al cambiar de móvil no me acuerdo ni del name ni del ley de la cuenta k tengo Premium

  • Newbie
  • Al cambiar de móvil no me acuerdo ni del name ni del ley de la cuenta k tengo Premium
  • Anyk17
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo mudar meus dados de pagamento

Quando termino de inserir os novos de pagamento a página nunca para de carregar.Preciso alterar o cartão de crédito, mas não consigo.

  • Newbie
  • Quando termino de inserir os novos de pagamento a página nunca para de carregar. Preciso alterar o cartão de crédito, mas não consigo.
  • Anyk17
  • Spotify Star
  • 750 Views
  • 1 replies
  • 1 likes
  • 750 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't create device password

Never mind.. other posts suggest that even though the password page just generates an error, the password is still created.

  • Casual Listener
  •   Never mind.. other posts suggest that even though the password page just generates an error, the password is still created.
  • dan_yamada
  • Casual Listener
  • 953 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 953 Views
  • 7 replies
  • 0 likes

Superuser Contribution Vodafone Entertainment pack

Hi I am a spotfy premium member but I have just joined Vodafone and now I am entitled to Spofity premium for free (for 12 months) I have activated this through vodafone but I am still being charged £9.99?

  • Newbie
  • Hi   I am a spotfy premium member but I have just joined Vodafone and now I am entitled to Spofity premium for free (for 12 months) I have activated this through vodafone but I am still being ...
  • Anyk17
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes