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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383649 Views
  • 918 replies
  • 107 likes
  • Account
  • 383649 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166609 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166609 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97257 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97257 Views
  • 68 replies
  • 10 likes

Solved!! giftcard purchased with wrong email

I need a help for my purchase done by wrong email (receiver's). How can I cancel it? I bought it with credit card. Thank you!

  • Casual Listener
  • I need a help for my purchase done by wrong email (receiver's). How can I cancel it? I bought it with credit card. Thank you!
  • Atsushih
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

Student Discount with 3-month Trial

Hi!! I was wondering if I could do the trial for premium Spotify, but after the 3 months of the trial it would go straight to the student discount? It doesn't give me that option when purchasing the trial. Thanks!

  • Newbie
  • Hi!! I was wondering if I could do the trial for premium Spotify, but after the 3 months of the trial it would go straight to the student discount? It doesn't give me that option when purchasing the ...
  • marlonsphere
  • Roadie
  • 1915 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 1915 Views
  • 1 replies
  • 0 likes

Solved!! Still getting charged even though i'm on a family plan

Could someone please look into my account. My gf signed up for our family plan when she was already a spotify member but she is still getting charged on her credit card even though she's not the admin. Any reason why? I don't believe she signed up th...

  • Newbie
  • Could someone please look into my account.  My gf signed up for our family plan when she was already a spotify member but she is still getting charged on her credit card even though she's not th...
  • marlonsphere
  • Roadie
  • 612 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 612 Views
  • 1 replies
  • 0 likes

Solved!! Someone is using my money

An ex girlfriend stole my debit card information and is buying monthly subscriptions to this website. I want to cancel the subscription but do not have the information to the account she started. How do I cancel this?

  • Newbie
  • An ex girlfriend stole my debit card information and is buying monthly subscriptions to this website. I want to cancel the subscription but do not have the information to the account she started. How...
  • sakura08
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! From Premium to Familiar plan

I was premium and my family add me to the familiar plan, did spotify automatically cancel my suscription to premium or i have to cancel manually the premium, I ask this because i dont want to pay to spotify accounts at the same time

  • Newbie
  • I was premium and my family add me to the familiar plan, did spotify automatically cancel my suscription to premium or i have to cancel manually the premium, I ask this because i dont want to pay to ...
  • sakura08
  • Roadie
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Solved!! I can't log in to Spotify HELP

Hi! I made a Spotify account with FaceBook and have had no problems.. One day I was in the settings and Accidently cliked on the disconnect this account from FB button. I was immeditly logged out. I tried logging back in but I was unable to do so as ...

  • Visitor
  • Hi! I made a Spotify account with FaceBook and have had no problems.. One day I was in the settings and Accidently cliked on the disconnect this account from FB button. I was immeditly logged out. I ...
  • marlonsphere
  • Roadie
  • 316 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 316 Views
  • 4 replies
  • 0 likes

Solved!! Family subscribtion

If my family gets a subscribtion together, do we all keep our original accounts or do we get one together?

  • Regular
  • If my family gets a subscribtion together, do we all keep our original accounts or do we get one together? 
  • Trevis1
  • Regular
  • 191 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 191 Views
  • 2 replies
  • 0 likes

Account disabled

Hello my name is Edris Keyam and i live in the Netherlands.account email (edriskeyam82@hotmail.com) I had an premium account just for me. A few days ago i bought premium family under the same account and invited my family. I think yesterday or the da...

  • Casual Listener
  • Hello my name is Edris Keyam and i live in the Netherlands. account email (edriskeyam82@hotmail.com)   I had an premium account just for me.  A few days ago i bought premium family unde...
  • sakura08
  • Roadie
  • 195 Views
  • 3 replies
  • 0 likes
  • Account
  • 195 Views
  • 3 replies
  • 0 likes

Re active premium

Buenas tardes, reactive mi cuenta premium, me cobraron doble a mi tarjeta de crédito y sigo apareciendo como free

  • Newbie
  • Buenas tardes, reactive mi cuenta premium, me cobraron doble a mi tarjeta de crédito y sigo apareciendo como free
  • sakura08
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Premium subscription

I recently switched to an iPhone 7 and have had premium through my service provider (Sprint). When I logged back in my premium seems to be lost. Any thoughts or ideas. Is it a service provider problem or Spotify?

  • Newbie
  • I recently switched to an iPhone 7 and have had premium through my service provider (Sprint). When I logged back in my premium seems to be lost. Any thoughts or ideas. Is it a service provider proble...
  • sakura08
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

how do i get a refund???

I was trying to get the student discount, but I am in high school so I realized I wasn't eligible for it. I was still charged, however, and my account was never upgraded to premium. I instead made a subscription somewhere else, so I want a refund.

  • Newbie
  • I was trying to get the student discount, but I am in high school so I realized I wasn't eligible for it. I was still charged, however, and my account was never upgraded to premium. I instead made a ...
  • sakura08
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Not happy right now, hope I don't have to get mad.

I'm a little pissed off. Last year (Sept 2015) we were in Cuba for 2 weeks to get married. I have the premium version so I pay monthly. All my songs worked, without WiFi or internet connection. Worked great when we returned in April of 2016. We went ...

  • Newbie
  • I'm a little pissed off. Last year (Sept 2015) we were in Cuba for 2 weeks to get married. I have the premium version so I pay monthly. All my songs worked, without WiFi or internet connection. Worke...
  • sakura08
  • Roadie
  • 554 Views
  • 1 replies
  • 0 likes
  • Your Music
  • 554 Views
  • 1 replies
  • 0 likes

Can't change country settings - Help!

Hi, my partner and I are trying to subscribe to a Premium for Family account and are having a lot of trouble. The credit card we are using to pay for the subscription is a Canadian card (our joint credit card) and we have tried to change his account ...

  • Newbie
  • Hi, my partner and I are trying to subscribe to a Premium for Family account and are having a lot of trouble. The credit card we are using to pay for the subscription is a Canadian card (our joint cr...
  • Algee
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Existing Spotify user moved to Canada but can't change country setting

I have been a premium Spotify user for some time. I moved to Canada a while ago and have been using my Australian account. Today I upgraded to Family Premium and invited my kids to set up accounts, however they could not set up there accounts as they...

  • Newbie
  • I have been a premium Spotify user for some time.  I moved to Canada a while ago and have been using my Australian account.  Today I upgraded to Family Premium and invited my kids to set up...
  • Algee
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Can not upgrade to premium

I've been trying for the past three days to upgrade to premium, an error message comes up and states my bank account must be having a bad day. I called my bank and they are not seeing I tried to purchase anything. What else can I do?

  • Newbie
  • I've been trying for the past three days to upgrade to premium, an error message comes up and states my bank account must be having a bad day. I called my bank and they are not seeing I tried to purc...
  • Algee
  • Roadie
  • 161 Views
  • 2 replies
  • 0 likes
  • 161 Views
  • 2 replies
  • 0 likes

Spotify hacked, 3rd time, same person, playlist deleted.

So, strange devices keep connection to my spotify, (( This is the third time I think, I have changed both my FB, G+, and Spotify passwords to counter this. )), some latina music lover with a windows phone keeps connection to my account, removing my p...

  • Newbie
  • So, strange devices keep connection to my spotify, (( This is the third time I think, I have changed both my FB, G+, and Spotify passwords to counter this. )), some latina music lover with a windows ...
  • Heldure
  • Regular
  • 533 Views
  • 6 replies
  • 1 likes
  • 533 Views
  • 6 replies
  • 1 likes

Solved!! Last Fm Login

HI there. I have Spotify on my iPad and also let what I play scrobble with Last FM. I had to reinstall the Spotify app but it now won't let me fill in my LFM details in settings. Keyboard just doesn't come up. Any ideas how to fix this?

  • Casual Listener
  • HI there. I have Spotify on my iPad and also let what I play scrobble  with Last FM. I had to reinstall the Spotify app but it now won't let me fill in my LFM details in settings. Keyboard just ...
  • Metalpug79
  • Casual Listener
  • 799 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 799 Views
  • 7 replies
  • 0 likes

Superuser Contribution No tengo premium pero si me cobran

Como cancelo mis pagos si ni siquiera tengo premium eh revisadois cuentas y no están premium necesito ayuda para poder cancelar mi cuenta

  • Newbie
  • Como cancelo mis pagos si ni siquiera tengo premium eh revisadois cuentas y no están premium necesito ayuda para poder cancelar mi cuenta
  • Alejandro_C
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium
  • 250 Views
  • 1 replies
  • 0 likes