Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there, I moved back to my family in Germany and would like to join their spotify family plan, however, I am still registered in another country. Only option I see is cancelling my current subscription and registering a new account in Germany.Any c...
Hi guys, A credit card account that I removed months ago is still being charged. I've submitted a contact form multiple times, but have not heard back. Can I connect with someone to review this matter further? Thank you,D
I was using the free trial, but when the period was over I decided to buy the premium version. I input all my credit card data and clicked on "buy now" or something like that. R$10,00 were charged from my card, which is weird, because it costs R$14,3...
I am cutting back on expenses that are extrenuous and sadly, this is not one of my "have-to's" so it is on the chopping block. Hard, so hard because I love music and I am on here listening everyday. That all being said, will I lose my current playlis...
please delete my email: *********@hotmail.com to register again without facebook account,best regards
Hi, I lost everything when I unlinked Facebook from my Spotify account. Now, when I link it back to FB it created a new account. I can't access my playlists and I lost my premium suscription. Can you link my original account back to my FB account? my...
Hi. I am still being charged after I canceled my subscription.I have never used the account and need to be reimbursed. I cannot get in touch with anyone. I filled out the contact form and got a generated response. I need to speak to someone.
I creat This account today, than a pass the user link for a friend and he can't find my user (Harborhoteis) what can i do?!
I am trying to pay for premium through the paypal, but problem is that after i am pressing pay on paypal, it's just redirecting me back to spotify and nothing, what to do?
I dont remember my password and I dont have access to my email account that is linked to spotify anymore. I can login to spotify through facebook I think, but I cant change the password or the email adess. How do I solve it?
Fake facebook hesabını düzenledim ama hala spotifyda eski fotoğraf ve isim görünüyor. Yardım lütfen
I have a FREE 30 day trial and I was already charged twice though it is a FREE trial. How can I get my money back or this corrected?
Hi, I have a premium account that I would like to cancel (return to free account) but on my subscription it's written that I have a free account. What can I do?
Every month I am told there is a problem with my billing details, and asked to change my card details. And every month I re-enter the same card and details and all is well. There is money in my account, I pay other bills without problems - but still ...
HiI have a problem, or my mom does. My sister "loaned" our moms credit card and subscribed to premium. Now that we found out we wish to cancel that.But we cannot access the account.. how do we cancel the subscription then ?
My free trial account and my premium account have the same email address and now my premium account won't match up to my Facebook as it's still on my free trial one can you delete the free trial one please? Xx
My Spotify App suddenly crashed this morning on my Xiaomi Mi5. i've tried everything like clearing my data, clearing my cache, force stop the app. But i can't start the app again, keeps crashing without even showing the UI. So I uninstalled it and re...
£9.99 has been taken from my bank and Vodafone have confirmed its not through them and I need to contact Spotify to get the money refunded. I only have a free account. How do I go about getting this sorted please?