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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76347 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94175 Views
9 replies
2 likes
HelloYou have charged me 2 times on my account, on the 3okt for Booth Spotify Premium and Spotify Family. I have only sign me up for Spotify Premium. Pls. Correct this and refund the Family payment. Best regardsMark Bundgaard
Hello You have charged me 2 times on my account, on the 3okt for Booth Spotify Premium and Spotify Family. I have only sign me up for Spotify Premium. Pls. Correct this and refund the Family payment...
Community Legend
416 Views
1 replies
0 likes
Hi, I signed up for premium account a month ago and am told I will be charged @ S$9.90/month subscription. But I am being charged S$10.00/month as appears on my credit card statement. $0.10 is tiny, but I'd like to know why is there a discrepancy.Tha...
Hi, I signed up for premium account a month ago and am told I will be charged @ S$9.90/month subscription. But I am being charged S$10.00/month as appears on my credit card statement. $0.10 ...
Roadie
565 Views
3 replies
0 likes
Tot twee keer toe mijn rekening nummer gewijzigd en keuring via ideal 1 cent over en weer maar helaas jullie blijven van mijn oude nummer wat binnenkort eindigd de betaling afhalen....Ook vind ik dit geen wijze van cimmuniceren met een helpdesk. waar...
Tot twee keer toe mijn rekening nummer gewijzigd en keuring via ideal 1 cent over en weer maar helaas jullie blijven van mijn oude nummer wat binnenkort eindigd de betaling afhalen.... Ook vind ik d...
Spotify Star
703 Views
1 replies
0 likes
this is ridiculous!!! I pay a monthly subscription and think speaking to an actual person should be an option. I can't find solutions to my issue the day after i post!!!!!!! My phone was stolen and since then I've purchased a new one. I log onto Spot...
this is ridiculous!!! I pay a monthly subscription and think speaking to an actual person should be an option. I can't find solutions to my issue the day after i post!!!!!!! My phone w...
Community Legend
638 Views
2 replies
0 likes
The payment for my premium account was done yesterday but I upgraded to Family plan today. Will I be charged for both plans for this month?
The payment for my premium account was done yesterday but I upgraded to Family plan today. Will I be charged for both plans for this month?
Community Legend
395 Views
1 replies
0 likes
Does anyone know what the following means under point 7 of the new terms of conditions of use - Effective as of 24 October 2016 "Where applicable and permitted under applicable law, you also agree to waive any “moral rights” (or the equivalent under ...
Does anyone know what the following means under point 7 of the new terms of conditions of use - Effective as of 24 October 2016 "Where applicable and permitted under applicable law, you also...
Spotify
559 Views
1 replies
0 likes
Hi.I would like to change the country and langauge on my spotify because I got spotify when I was in Spain, but I no longer live there so I would prefer English as my language and US as my country. When I enter into EDIT mode, the country field is gr...
Hi.I would like to change the country and langauge on my spotify because I got spotify when I was in Spain, but I no longer live there so I would prefer English as my language and US as my country.&n...
Casual Listener
416 Views
2 replies
0 likes
Hi, i cannot access my playlists on Spotify - I pay £14.99 family membership and on my iPad and iPhone they've all disappeared. ive tried some of the answers on here but none of them work - how do I speak to someone who can help? thanks,cheryl
Hi, i cannot access my playlists on Spotify - I pay £14.99 family membership and on my iPad and iPhone they've all disappeared. ive tried some of the answers on here but none of the...
Community Legend
359 Views
1 replies
0 likes
I cancelled today but now want to keep you. Help!
I cancelled today but now want to keep you. Help!
Community Legend
935 Views
1 replies
0 likes
I am able to log in to my android spotify app and this forum but not my desktop spotify app. I am sure that I am entering my username and password properly.
I am able to log in to my android spotify app and this forum but not my desktop spotify app. I am sure that I am entering my username and password properly.
Community Legend
392 Views
1 replies
0 likes
I had one FREE account over in Italy which I've never got the premium.Years later, I got a new account in Ireland which I got the premium for a month only, but, I was charges twice. I cancelled after a month and I've just notice that I've been charge...
I had one FREE account over in Italy which I've never got the premium. Years later, I got a new account in Ireland which I got the premium for a month only, but, I was charges twice. I cancelled aft...
Regular
838 Views
9 replies
0 likes
Hola a todos!Mi suscripición a Spotify Premium como estudiante caducaba el 14 de Octubre. Hace un mes renové mi suscripción para seguir disfrutando del descuento, pero creo que algo debí hacer mal porque acabo de ver que me han cobrado la tarifa comp...
Hola a todos! Mi suscripición a Spotify Premium como estudiante caducaba el 14 de Octubre. Hace un mes renové mi suscripción para seguir disfrutando del descuento, pero creo que algo debí hacer mal ...
Casual Listener
1484 Views
2 replies
0 likes
I would like to buy a subscription for myself, and I live in the US, and also buy one for my SO, who lives in Chile right now. Feel free to post if this is feasible. Currently, my feasible solution is to buy $10+ iTunes gift cards and send them to my...
I would like to buy a subscription for myself, and I live in the US, and also buy one for my SO, who lives in Chile right now. Feel free to post if this is feasible. Currently, my feasible s...
Spotify Star
2079 Views
5 replies
0 likes
Hi. I wanted to tell you that last month I tried spotify premium free for 30 days. Before the end of the month I canceled my subscrition bescause I didn't want to pay it, but I have seen i do it. why? Can you help me please??
Hi. I wanted to tell you that last month I tried spotify premium free for 30 days. Before the end of the month I canceled my subscrition bescause I didn't want to pay it, but I have seen i do it. why...
Newbie
806 Views
2 replies
0 likes
Please help. My Premium account is connected to an old work email. I have a free account connected to my actual personal email and my facebook account. I would like my Premium account to be linked to my gmail/facebook account and not my old work emai...
Please help. My Premium account is connected to an old work email. I have a free account connected to my actual personal email and my facebook account. I would like my Premium accou...
Roadie
299 Views
1 replies
0 likes
Hi, i deleted my FB-Account who was connected with UNIDAYS for 50% Off ->>> 4,99€ per Month. Now i wanna create a new Account without FB and Spotify says, my Unidays Account was connected to an old Spotify Accounf (with FB)WHat now?
Hi, i deleted my FB-Account who was connected with UNIDAYS for 50% Off ->>> 4,99€ per Month. Now i wanna create a new Account without FB and Spotify says, my Unidays Account was con...
Roadie
554 Views
3 replies
0 likes
Long story short... I signed up for Premium Spotify when I was working and living in the US a little over a year ago. Now that I've moved back to Canada and my family wants to share a Spotify family plan with me, they can't add me because my account ...
Long story short... I signed up for Premium Spotify when I was working and living in the US a little over a year ago. Now that I've moved back to Canada and my family wants to share a Spotify family ...
Roadie
806 Views
1 replies
0 likes
The Spotify family FAQ says gift cards cannot be used for Spotify family. It also says if I'm an existing Spotify premium user I will not lose what has been paid into my current premium subscription when converting to Spotify family. This seems like ...
The Spotify family FAQ says gift cards cannot be used for Spotify family. It also says if I'm an existing Spotify premium user I will not lose what has been paid into my current premium subscription ...
Roadie
295 Views
1 replies
0 likes
When I try to disconnect my spotify to my facebook account following the steps at spotify.com it doesn't work. When I click into setting-sosial, it doesn't stand "disconnect from facebook". Check the photo for what i says in my phone. I have aldo tri...
When I try to disconnect my spotify to my facebook account following the steps at spotify.com it doesn't work. When I click into setting-sosial, it doesn't stand "disconnect from facebook". Check the...
Roadie
248 Views
1 replies
0 likes
I accidently gave up on my premium and I now regret it, is it any possible to get it back. Either a refund or my premium back. Last time I paid was on 10 oct and its now 26 oct. I really need help quickly or other way of communicating with spotifyTha...
I accidently gave up on my premium and I now regret it, is it any possible to get it back. Either a refund or my premium back. Last time I paid was on 10 oct and its now 26 oct. I real...
Roadie
231 Views
1 replies
0 likes
