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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89054 Views

9 replies

2 likes

Account
Login
  • 89054 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759628 Views

18 replies

29 likes

  • 759628 Views
  • 18 replies
  • 29 likes

Help

I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account

Casual Listener

I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account

joanemarasigan

Newbie

315 Views

4 replies

0 likes

  • 315 Views
  • 4 replies
  • 0 likes

24.17 charge on my first bill

I see my first charge of $9.99 but on my credit card bill 3 minutes after your charge there is another charge of $1.00 and then $24.17 to SON GLO PROPERTIES. Is this a Spodify charge? And of do what is it for ? Thank you

Newbie

I see my first charge of $9.99 but on my credit card bill 3 minutes after your charge there is another charge of $1.00 and then $24.17 to SON GLO PROPERTIES. Is this a Spodify charge? And of do what ...

osornios

Spotify Star

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Forgot password and cant access email

Hi i cant remember my password and i no longer have access to the email i logged in with

Casual Listener

Hi i cant remember my password and i no longer have access to the email i logged in with

Jchladek13

Casual Listener

441 Views

5 replies

0 likes

Login
  • 441 Views
  • 5 replies
  • 0 likes

Gift card recognized but cannot add it to my account

So I had a spotify Premium subscription for a long time from my ISP. After cancleing TV because we never use it the Premium subscription provided by my ISP was of course also gone. While I still had Premium I got a spotify gift card for my birthday (...

Visitor

So I had a spotify Premium subscription for a long time from my ISP. After cancleing TV because we never use it the Premium subscription provided by my ISP was of course also gone. While I still had ...

OviiiOne

Community Legend

354 Views

3 replies

0 likes

Account
Premium
Subscription
  • 354 Views
  • 3 replies
  • 0 likes

premium family premium

I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces

Newbie

I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces

Astame

Community Legend

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Solved!! Scheidungskinder

Ich möchte mir gerne bei Spotify einen Familienaccount für mich und meinen Sohn anlegen. Leider bin ich getrennt leben und mein Sohn ist zwar mehrmals in der Woche bei mir zu Besuch aber er ist unter der Adresse von meiner Expartnerin gemeldet. Verst...

Newbie

Ich möchte mir gerne bei Spotify einen Familienaccount für mich und meinen Sohn anlegen. Leider bin ich getrennt leben und mein Sohn ist zwar mehrmals in der Woche bei mir zu Besuch aber er ist unter...

Nico

Community Legend

1091 Views

1 replies

0 likes

  • 1091 Views
  • 1 replies
  • 0 likes

Un familiar de mi premium family no aparece como premium

Hola, hace menos de un mes que he contratado una cuenta premium family.Uno de mis familiares al acceder a la pagina web de spotify le indica que su suscripción es free. Lo mismo le ocurre al acceder desde la aplicacion de windows.¿Como debe proceder ...

Casual Listener

Hola,   hace menos de un mes que he contratado una cuenta premium family. Uno de mis familiares al acceder a la pagina web de spotify le indica que su suscripción es free. Lo mismo le ocurre ...

OviiiOne

Community Legend

450 Views

3 replies

0 likes

Account
Free
Premium
Subscription
  • 450 Views
  • 3 replies
  • 0 likes

Suddenly not premium anymore?

I've just updated my phone and now all of a sudden I don't have premium anymore? What's that about?

Newbie

I've just updated my phone and now all of a sudden I don't have premium anymore? What's that about?

Bearfootrecords

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Since update it won't open!

I've just updated Spotify and now it won't open!!! Help

Newbie

I've just updated Spotify and now it won't open!!! Help

Astame

Community Legend

326 Views

1 replies

0 likes

Premium
  • 326 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problemas con las descargas

Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor

Casual Listener

Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor

Dian

Spotify Legend

8645 Views

12 replies

0 likes

Other
  • 8645 Views
  • 12 replies
  • 0 likes

Connected through a Rogers account

Just recently lost my subscripton login. Now when I login it says I need to Upgrade same username never had an issue till today about 20min ago called Rogers and they don't see and issue Login to my Rogers account gives me an option to Listen clicked...

Newbie

Just recently lost my subscripton login. Now when I login it says I need to Upgrade   same username  never had an issue till today about 20min ago called Rogers and they don't see and is...

osornios

Spotify Star

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

I have my account premium, But I can't use it or delet it

Hi, I lived for a year in Orlando using my european mobile phone and an american sim card.I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my American account.Now I'm in Europe. My old phone is broken so I...

Newbie

Hi, I lived for a year in Orlando using my european mobile phone and an american sim card. I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my ...

osornios

Spotify Star

1827 Views

1 replies

0 likes

Account
  • 1827 Views
  • 1 replies
  • 0 likes

Bank is having a bad day for months

I´ve been trying to pay with several credit cards and prepaid cards without luck for months now. Customer support is not helping much telling me to try another day.

Newbie

I´ve been trying to pay with several credit cards and prepaid cards without luck for months now. Customer support is not helping much telling me to try another day.  

coloyrs

Community Legend

339 Views

1 replies

0 likes

Subscription
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Realizei o pagamento do boleto, obtive confirmação de pagamento mas nao acesso o premium

Fiz o pagamento do boleto no valor de 14, 90 reais, chegou a confirmação do pagamento em meu email mas n consta recebo na minha conta do spotify e n consigo acessar o Premium.

Newbie

Fiz o pagamento do boleto no valor de 14, 90 reais, chegou a confirmação do pagamento em meu email mas n consta recebo na minha conta do spotify e n consigo acessar o Premium.

Alejandro_C

Spotify Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

I purchased to gift subscription but didn't received the redeem code twice

Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that it was a failure in your system. how can I recover t...

Newbie

Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that i...

osornios

Spotify Star

277 Views

1 replies

0 likes

Subscription
  • 277 Views
  • 1 replies
  • 0 likes

My songs undownloaded

My songs undownloaded twice in two days??...why

Newbie

My songs undownloaded twice in two days??...why

osornios

Spotify Star

3027 Views

1 replies

1 likes

Other
  • 3027 Views
  • 1 replies
  • 1 likes

Superuser Contribution Need help restoring my account

Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Card nmr and more. Username: CarlUlvestenWanna change ...

Casual Listener

Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Car...

Alejandro_C

Spotify Legend

245 Views

1 replies

0 likes

Account
Premium
Subscription
  • 245 Views
  • 1 replies
  • 0 likes

Licensing

We wish to play spotify over the speakers at a retail shopping location. Is this legal from a licensing perspective? We are prepared to pay Premium to not have commercial playing for our customers. Thanks,

Casual Listener

We wish to play spotify over the speakers at a retail shopping location.  Is this legal from a licensing perspective?  We are prepared to pay Premium to not have commercial playing for our ...

Maxim

Spotify Star

495 Views

3 replies

0 likes

  • 495 Views
  • 3 replies
  • 0 likes

Solved!! Cancelling family subscription

Hello, My premium subscription was going to end today. So I wanted to renew it. Somehow I have subscribed family premium(which was not my intention).Doing so I paid extra money.So now I want to cancel my family subscription(which I like to get refund...

Casual Listener

Hello,   My premium subscription was going to end today. So I wanted to renew it. Somehow I have subscribed family premium(which was not my intention). Doing so I paid extra money. So now I ...

cerenbozkurt

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play anything properly without Spotify taking up a life of its own.

Yesterday, this happened on my phone. I wanted to play a playlist and it would constantly skip back to the first song, and only play the first couple of seconds on repeat. I solved this by deleting the song from my saved songs and putting Spotify on ...

Casual Listener

Yesterday, this happened on my phone. I wanted to play a playlist and it would constantly skip back to the first song, and only play the first couple of seconds on repeat. I solved this by deleting t...

Alejandro_C

Spotify Legend

249 Views

1 replies

0 likes

Other
Premium
  • 249 Views
  • 1 replies
  • 0 likes