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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413289 Views
  • 965 replies
  • 108 likes
  • Account
  • 413289 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180355 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180355 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101190 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101190 Views
  • 68 replies
  • 10 likes

Superuser Contribution CAN'T LOG IN TO PAY MY BILL

I try to log in but I get ERROR CODE 3. I try to ask to reset my password but Im told that my email address is not linked to any active account. So I figure the issue is that my CC info needs to be updated because I was overdrawn a few days ago. But ...

  • Casual Listener
  • I try to log in but I get ERROR CODE 3. I try to ask to reset my password but Im told that my email address is not linked to any active account. So I figure the issue is that my CC info needs to be u...
  • Anyk17
  • Spotify Star
  • 344 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 344 Views
  • 3 replies
  • 0 likes

Family premium and Vodaphone

I have had premium for about 18 months or so, but recently got it included in a Vodaphone contract which has 2 years to run. I want to upgrade to family premium but from the posts here I don't think I can without cancelling the Vodaphone account whic...

  • Newbie
  • I have had premium for about 18 months or so, but recently got it included in a Vodaphone contract which has 2 years to run. I want to upgrade to family premium but from the posts here I don't think ...
  • OviiiOne
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

How do I get my family members in to the family list?

Finally I took the step to upgrade to Family. Just to experiance nothing but obsticles! I realized that I need to open FREE accounts for all 4 invites but Spotify keeps complaining about "already used email account". Where does Spotify look for used ...

  • Casual Listener
  • Finally I took the step to upgrade to Family. Just to experiance nothing but obsticles! I realized that I need to open FREE accounts for all 4 invites but Spotify keeps complaining about "already use...
  • Kent66
  • Casual Listener
  • 360 Views
  • 3 replies
  • 0 likes
  • Other
  • 360 Views
  • 3 replies
  • 0 likes

Family Subscription - invitees can't redeem

Hi, Have been a premium member for a while - just set up family account. When I send the link to my kids email address it takes them to the spotify "login" page - obviously they can't login as they don't have an account, thats the point of family sha...

  • Casual Listener
  • Hi,   Have been a premium member for a while - just set up family account.   When I send the link to my kids email address it takes them to the spotify "login" page - obviously they can...
  • marlonsphere
  • Roadie
  • 221 Views
  • 4 replies
  • 0 likes
  • 221 Views
  • 4 replies
  • 0 likes

Solved!! Student discount attempt, card not accepted "having bad day"

I have been attempting to subscribe to the spotify premium serivice whilst getting the 50% discount for being a student with my unidays account. When attempting to input my card details it just displays the message in the attached image. I have conta...

  • Newbie
  • I have been attempting to subscribe to the spotify premium serivice whilst getting the 50% discount for being a student with my unidays account. When attempting to input my card details it just displ...
  • marlonsphere
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account

I am paying for premium account in each month but i can not use premium options since i changed my cell phone. How can i solve this problem? When i check my account page, it says i am using free acount.

  • Newbie
  • I am paying for premium account in each month but i can not use premium options since i changed my cell phone. How can i solve this problem? When i check my account page, it says i am using free acou...
  • marlonsphere
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Moving to an other country

So recently I moved to Japan. Which means that my spotify stopped working and I had to change my country to Japan. However now my spotify is in Japanese while I can not read nor speak Japanese. Even worse all my numbers and playlists are removed. How...

  • Newbie
  • So recently I moved to Japan. Which means that my spotify stopped working and I had to change my country to Japan. However now my spotify is in Japanese while I can not read nor speak Japanese. Even ...
  • coloyrs
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Contact support

There is no way to contact Spotify support... unbelieveble. If they dont contac me shortly i will cancel my Premium account after years of relationship. I changed my account to Spain and i loose all my playlist in 1 minute. I hope u fix it as soon as...

  • Newbie
  • There is no way to contact Spotify support... unbelieveble. If they dont contac me shortly i will cancel my Premium account after years of relationship. I changed my account to Spain and i loose all ...
  • coloyrs
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Forgot username, password, and have a misspelled email.

I have premium but I've been using a visa gift card and I'll be out of money on it by the end of this month. When I made my account I guess I misspelled my email because neither of them are working. I also forgot my username and there is nothing I ca...

  • Newbie
  • I have premium but I've been using a visa gift card and I'll be out of money on it by the end of this month. When I made my account I guess I misspelled my email because neither of them are working. ...
  • osornios
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify from a deactivated Facebook Account.

Can somebody from Spotify help me with this? I created a new Spotify account forgetting I had a Spotify Premium account on a deactivated Facebook. I cannot recover the Facebook to cancel the subscription or transfer it to my new Spotify account.

  • Newbie
  • Can somebody from Spotify help me with this? I created a new Spotify account forgetting I had a Spotify Premium account on a deactivated Facebook. I cannot recover the Facebook to cancel the subscrip...
  • Sophia
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution my premium is gone

I have (or had) a premium account which charged automatically to a credit card and it suddenly stopped doing it and it switched me to free premium. What happened?

  • Newbie
  • I have (or had) a premium account which charged automatically to a credit card and it suddenly stopped doing it and it switched me to free premium. What happened?
  • Sophia
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Why am getting ads on Spotify premium?!

Can someone please tell me why every single member I have in my family is getting ads on their Spotify when they are linked to my premium family plan?

  • Newbie
  • Can someone please tell me why every single member I have in my family is getting ads on their Spotify when they are linked to my premium family plan?
  • osornios
  • Spotify Star
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Solved!! Deleting card cancels Premium trial?

Hi! I would like to know if I can cancel my card on my account but still keep the 1 month free trial on Premium. I know this is kind of stingy of me after I just registered my card, but I'm afraid I'll get charged before I take it off. So could someo...

  • Visitor
  • Hi! I would like to know if I can cancel my card on my account but still keep the 1 month free trial on Premium. I know this is kind of stingy of me after I just registered my card, but I'm afraid I'...
  • kirashi
  • Community Legend
  • 1623 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1623 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fui cobrado mesmo tendo cancelado assinatura à dois meses!!! Quero meu dinheiro de volta!

Mesmo tendo cancelado pelo site minha assinatura, recebi um email do Ebanx me parabenizando por ter pago a assinatura Spotify premium sendo que cancelei a renovação automática mês passado! Um absurdo, quero meu dinheiro de volta!

  • Casual Listener
  • Mesmo tendo cancelado pelo site minha assinatura, recebi um email do Ebanx me parabenizando por ter pago a assinatura Spotify premium sendo que cancelei a renovação automática mês passado! Um absurdo...
  • dupardal
  • Casual Listener
  • 251 Views
  • 4 replies
  • 0 likes
  • 251 Views
  • 4 replies
  • 0 likes

Solved!! Login failed on the App with Gmail Account But I Can on Spotify Web Page

I have an standard Spotify account with Gmail, I haven't been able to login in the App for iPad & iPhone and also the Web Player; BUT I CAN login the normal Web page of Spotify. So it doesn't matter if I restart my account password because there's no...

  • Casual Listener
  • I have an standard Spotify account with Gmail, I haven't been able to login in the App for iPad & iPhone and also the Web Player; BUT I CAN login the normal Web page of Spotify. So it doesn't mat...
  • aranhc
  • Casual Listener
  • 1667 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 1667 Views
  • 2 replies
  • 0 likes

Solved!! UK price to Australian account

Hello everyone, Last 26th of September I moved to Melbourne and I was wondering how I could move my premium account from UK to Australia. It's also cheaper! Thank you, S

  • Newbie
  • Hello everyone,   Last 26th of September I moved to Melbourne and I was wondering how I could move my premium account from UK to Australia. It's also cheaper! 😉   Thank you, ...
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes