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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83128 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103953 Views
10 replies
3 likes
I purchased Spotify premium (student discount) & I was charged 6 times!! I did try the transaction over and over because when I tried several times to sign up for the account it said it was not able to verify me as a student. I was still charged $5.3...
I purchased Spotify premium (student discount) & I was charged 6 times!! I did try the transaction over and over because when I tried several times to sign up for the account it said it was not a...
Spotify Star
257 Views
1 replies
0 likes
Hello, I am an American and signed up for spotify in America. I am currently in Thailand and whenever I try to log in it says "your country does not match the one set in your profile." Obviously it does not because I am not in America at the moment. ...
Hello, I am an American and signed up for spotify in America. I am currently in Thailand and whenever I try to log in it says "your country does not match the one set in your profile." Ob...
Music Fan
421 Views
2 replies
0 likes
I have the app on google pixel and I cannot log it. I tried the same password on the website and it worked.
I have the app on google pixel and I cannot log it. I tried the same password on the website and it worked.
Casual Listener
1398 Views
5 replies
0 likes
Since last Wednesday some1 else was logged into my account, a random device was playing my music and suddenly all my playlists got deleted and random playlist started appearing, so I forced logout on all devices, but yesterday and today that same dev...
Since last Wednesday some1 else was logged into my account, a random device was playing my music and suddenly all my playlists got deleted and random playlist started appearing, so I forced logout on...
Roadie
753 Views
3 replies
0 likes
Can you add a nonadministrative premium Spotify account to a family premium Spotify account?
Can you add a nonadministrative premium Spotify account to a family premium Spotify account?
Roadie
377 Views
1 replies
0 likes
I had some credit card issues and apparently i didn´t pay spotify for 2 months... Then i paid it doubled this month on my credit card, but my premium account is still blocked. How could i solve this problem?
I had some credit card issues and apparently i didn´t pay spotify for 2 months... Then i paid it doubled this month on my credit card, but my premium account is still blocked. How could i solve this ...
Roadie
326 Views
1 replies
0 likes
Hi, I changed my credit card and I tryed to update the number in my profile twice.Just on second time I got, but i was charged twice during this process, and I want my money back... someone had the same problem?
Hi, I changed my credit card and I tryed to update the number in my profile twice. Just on second time I got, but i was charged twice during this process, and I want my money back... someon...
Community Legend
259 Views
1 replies
0 likes
i was trying to get the student discount and so i put in my card info and went to put in my name and college name but it kepy saying to try again and so i did and now ive been charged six times and still dont even the student discount or even premium...
i was trying to get the student discount and so i put in my card info and went to put in my name and college name but it kepy saying to try again and so i did and now ive been charged six times and s...
Community Legend
442 Views
3 replies
0 likes
Spent some time searching the forums for a solution. Figured this would be a quicker and easier way to alleviate the issue.Basically, the issue is that I subscribe to Spotify Premium and am not interested in Premium for the Family. I use Premium on m...
Spent some time searching the forums for a solution. Figured this would be a quicker and easier way to alleviate the issue. Basically, the issue is that I subscribe to Spotify Premium and am not i...
Casual Listener
315 Views
2 replies
0 likes
Today I did upgrade for spotify family, but my account didn't updated for premium services. I verified my credit card and the payment has been made. How is possible to solve this problem?
Today I did upgrade for spotify family, but my account didn't updated for premium services. I verified my credit card and the payment has been made. How is possible to solve this pr...
Community Legend
382 Views
3 replies
0 likes
Hi,I had to delete my spotify app on my phone briefly, and after I reinstalled it it has defulted back to free subscription. I am still paying for premium subscription and not sure how to get it back to premium. I have not logged on to any other devi...
Hi, I had to delete my spotify app on my phone briefly, and after I reinstalled it it has defulted back to free subscription. I am still paying for premium subscription and not sure how to get ...
Casual Listener
1752 Views
2 replies
0 likes
I have been paying for spotify premium for several years now. It started with my mobile telefon and we set up an acount for my wife.My wife uses the account and spotify charges her as wellSpotify bills us sereratly for the sam accountIT IS IMPOSSIBLE...
I have been paying for spotify premium for several years now. It started with my mobile telefon and we set up an acount for my wife. My wife uses the account and spotify charges her as well Spotify...
Casual Listener
290 Views
2 replies
0 likes
My girlfriend tries to log in after being invited through our new Family account, after I sent her the link by email. - When she tries to log in with her email address, it says it is already in use- Forgot password option says she uses that email add...
My girlfriend tries to log in after being invited through our new Family account, after I sent her the link by email. - When she tries to log in with her email address, it says it is already...
Roadie
408 Views
1 replies
0 likes
I started my account on October 13th and I was happy I made a playlist, I loved it and today 24/10/16 and got home and I wanted to play a song and then an ad played, so I was confused I went to my playlist and it was no longer downloaded, I tried to ...
I started my account on October 13th and I was happy I made a playlist, I loved it and today 24/10/16 and got home and I wanted to play a song and then an ad played, so I was confused I went to my pl...
Community Legend
408 Views
1 replies
0 likes
Ive have premium for about the last 6 months and it was working as normal. But last month sometime it stopped for whatever reason. I have been charged. It stopped a few weeks ago sometime. Is there an email i can contact to send the screenschot of th...
Ive have premium for about the last 6 months and it was working as normal. But last month sometime it stopped for whatever reason. I have been charged. It stopped a few weeks ago sometime. Is there a...
Community Legend
214 Views
1 replies
0 likes
Hi I canceled my subscription some time ago cause I wanted to get spotify premium for family. I just got the Premium for family and realized afterwards that I've been charged for another month of Premium (starting from today), so appearently somethin...
Hi I canceled my subscription some time ago cause I wanted to get spotify premium for family. I just got the Premium for family and realized afterwards that I've been charged for another mon...
Community Legend
215 Views
1 replies
0 likes
To Whom This May Concern: After reviewing my bank account I noticed my payment (on 10/23/16) to Spotify increased to a non-student member. I did not receive notification to reapply for this status. I am a current student at the UCSF. Please update yo...
To Whom This May Concern: After reviewing my bank account I noticed my payment (on 10/23/16) to Spotify increased to a non-student member. I did not receive notification to reapply for this ...
Casual Listener
458 Views
4 replies
0 likes
I cancelled my Spotify premium subscription about 2 months ago and I just got charged a week ago, while my account information on the app says I still have the free subscription. Why am I still getting charged if my account is free?
I cancelled my Spotify premium subscription about 2 months ago and I just got charged a week ago, while my account information on the app says I still have the free subscription. Why am I still getti...
Spotify Star
237 Views
1 replies
0 likes
Hi!How can I see which accounts is beeing payed with my credit card?Its drawn money for two accounts but im only aware of one!
Hi! How can I see which accounts is beeing payed with my credit card? Its drawn money for two accounts but im only aware of one!
Community Legend
218 Views
1 replies
0 likes
Community Legend
310 Views
3 replies
0 likes
