Superuser Contribution De Unlimited a Free sin explicación...

Buenos días,He pasado de tener mi cuenta Unlimited a Free. Y no he sido avisado, Spotify ha dejado de cobrarme los 4,99€ al mes y no me hizo el cobro del mes de octubre. ¿Puedo saber por qué?Gracias.

• superlechuzo
• Newbie
• Buenos días, He pasado de tener mi cuenta Unlimited a Free. Y no he sido avisado, Spotify ha dejado de cobrarme los 4,99€ al mes y no me hizo el cobro del mes de octubre. ¿Puedo saber por qué? Grac...
• 2016-10-22 11:38:14 AM
• 2016-10-24 6:03:38 PM
• FabianS_Bogota
• Roadie
• 165 Views
• 1 replies
• 0 likes
• Subscription
  Unlimited

Superuser Contribution I can't download, but i have premium. Why?

• oroserni
• Newbie
• 2016-10-22 11:25:02 AM
• 2016-10-24 5:51:19 PM
• FabianS_Bogota
• Roadie
• 182 Views
• 1 replies
• 0 likes

Superuser Contribution Joined premium to change country for family. Refund possible?

Hello,I am American but residing in France. I have bank accounts in the both places. My mother created a family premium account but since my account location was in France, I couldn't until I got a new American card (original was stolen).Anyway, I ju...

• cavinsays
• Casual Listener
• Hello, I am American but residing in France. I have bank accounts in the both places. My mother created a family premium account but since my account location was in France, I couldn't until I got...
• 2016-10-24 5:29:38 PM
• 2016-10-24 5:44:03 PM
• MaryS
• Roadie
• 261 Views
• 2 replies
• 0 likes
• Account
  Other
  Premium

Superuser Contribution Fiz o pagamento no cartão, fui debitado, mas o carregamento travou e não recebi o premium

Ontem,no dia 21 de outubro eu resolvi fazer um upgrade, fui no plano de um ano, fiz todo o processo, porém na aba de digitar o número é validar a operação o carregamento travou durante 5 minutos e eu fechei o aplicativo. O problema é que foram debita...

• Tezninaja
• Casual Listener
• Ontem,no dia 21 de outubro eu resolvi fazer um upgrade, fui no plano de um ano, fiz todo o processo, porém na aba de digitar o número é validar a operação o carregamento travou durante 5 minutos e eu...
• 2016-10-22 5:37:18 AM
• 2016-10-24 5:31:23 PM
• FabianS_Bogota
• Roadie
• 191 Views
• 1 replies
• 0 likes

Superuser Contribution Credit card not accepted "Oops, seems your card or payment provider is having a bad day"

My friend suggested to use spotify and said spotify is free for first 30 days. ı was so excited but I am a student and I don't have a credit card yet. My friend suggested to use his own credit card so ı would open a premium account for a month. But i...

• elijahqft
• Newbie
• My friend suggested to use spotify and said spotify is free for first 30 days. ı was so excited but I am a student and I don't have a credit card yet. My friend suggested to use his own credit c...
• 2016-10-13 12:53:50 PM
• 2016-10-24 5:26:17 PM
• user-removed
• Not applicable
• 331 Views
• 2 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Refund of incorrect payment

Hi I was wondering if you could please help me. I have been a spotify premium member for several years now and love the app. I have noticed recently that I was not being charged my usual UNIDAYS student discount for spotify. I have updated this today...

• Lydia4
• Casual Listener
• Hi    I was wondering if you could please help me. I have been a spotify premium member for several years now and love the app. I have noticed recently that I was not being charged my usu...
• 2016-10-24 5:00:30 PM
• 2016-10-24 5:20:57 PM
• Maxim
• Spotify Star
• 177 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution paguei e virei free

TAVA Pagando SEMPRE O SPOTIFY NO BOLETO, DAI ATUALMENTE RESOLVI Colocar PELO CARTÃO DE CRÉDITO, SÓ QUE DAI PELA MINHA SUPRESA FOI COBRADO R $ 10,00 BELEZA, MAS DAI DO NADA Virei LIVRE, FUI LÁ E APERTEI EM ACTUALIZAÇÃO DE CONTA E FIZ TUDO DE NOVO DAI ...

• maicoitalo
• Casual Listener
• TAVA Pagando SEMPRE O SPOTIFY NO BOLETO, DAI ATUALMENTE RESOLVI Colocar PELO CARTÃO DE CRÉDITO, SÓ QUE DAI PELA MINHA SUPRESA FOI COBRADO R $ 10,00 BELEZA, MAS DAI DO NADA Virei LIVRE, FUI LÁ E APERT...
• 2016-10-22 2:00:09 AM
• 2016-10-24 5:04:33 PM
• FabianS_Bogota
• Roadie
• 166 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium

Superuser Contribution New iPhone and the account was erased, Ny iPhone gjorde att kontot tömdes

Köpte ny iPhone och vid bytet raderades alla spellistor och jag gick från Premium till Free. När jag loggar in kan jag se mina spellistor i en millisekund för att sen försvinna helt. Och jag hittar ingen som kan hjälpa och det finns ju ingen service ...

• user-removed
• Visitor
• Köpte ny iPhone och vid bytet raderades alla spellistor och jag gick från Premium till Free. När jag loggar in kan jag se mina spellistor i en millisekund för att sen försvinna helt. Och jag hittar i...
• 2016-10-21 7:28:10 PM
• 2016-10-24 4:50:41 PM
• FabianS_Bogota
• Roadie
• 192 Views
• 1 replies
• 0 likes
• Account

lost my playlist

• machouse1969
• Casual Listener
• 2016-10-24 2:27:14 AM
• 2016-10-24 4:49:54 PM
• efPee
• Newbie
• 120 Views
• 1 replies
• 0 likes

Doesn't let me log in on my app or any Spotify player.

I can't login to my Spotify premium account? I've changed the password cause it was saying invalid username or password still it says the same after me resetting my password via email. It allows me to login on your website where I can see my premium ...

• Kingdazzy
• Casual Listener
• I can't login to my Spotify premium account? I've changed the password cause it was saying invalid username or password still it says the same after me resetting my password via email. It allows me t...
• 2016-10-23 2:02:56 PM
• 2016-10-24 3:46:38 PM
• Dreadlord
• Community Legend
• 308 Views
• 5 replies
• 0 likes
• Account
  Login

Superuser Contribution Premium

HELP MEEEE PL Witam zainstalowałem spotify mam 30 dni premium za darmo konto na spotify było zrobione przez Facebooka (starego) dodałem tam swoją kartę kredytową usunołem tamte konto i stworzyłem nowe jak usunąć subskrybcie z nowgo konta? niechce aby...

• Pysiol
• Newbie
• HELP MEEEE   PL   Witam zainstalowałem spotify mam 30 dni premium za darmo  konto na spotify było zrobione przez Facebooka (starego) dodałem tam swoją kartę kredytową usunołem tamt...
• 2016-10-21 4:58:22 PM
• 2016-10-24 3:41:19 PM
• FabianS_Bogota
• Roadie
• 232 Views
• 1 replies
• 0 likes

Superuser Contribution Premium cancellation

Eu me pergunto se eu Posso cancelar um QUALQUÉR momento A Minha Assinatura Como hum Prêmio, e se eu Posso, eu Tenho Que Pagar Alguma taxa?

• diegobt
• Newbie
• Eu me pergunto se eu Posso cancelar um QUALQUÉR momento A Minha Assinatura Como hum Prêmio, e se eu Posso, eu Tenho Que Pagar Alguma taxa?
• 2016-10-21 3:12:22 PM
• 2016-10-24 3:31:54 PM
• FabianS_Bogota
• Roadie
• 200 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution Logged in on safari to use premium family code now can't get into iOS app

Hi thereMy sister has sent me a family premium which I have applied by logging in on safari no problem...I am now trying to log in on the iOS app but it's saying it doesn't recognise my details no matter what I use - username or email address. When I...

• Mrsellabell2009
• Newbie
• Hi there My sister has sent me a family premium which I have applied by logging in on safari no problem... I am now trying to log in on the iOS app but it's saying it doesn't recognise my details n...
• 2016-10-21 1:39:15 PM
• 2016-10-24 3:20:39 PM
• FabianS_Bogota
• Roadie
• 155 Views
• 1 replies
• 0 likes

subscriptions for student

I was charged on my card and it is not letting me listen to music because it has not verified whether I am a student or not. Not cool man at least charge when you are verified

• aboogie3
• Newbie
• I was charged on my card and it is not letting me listen to music because it has not verified whether I am a student or not. Not cool man at least charge when you are verified
• 2016-10-24 2:06:55 PM
• 2016-10-24 2:51:50 PM
• Maxim
• Spotify Star
• 126 Views
• 1 replies
• 0 likes
• Subscription

Unable to receive PIN

Anybody else having this issue? A PIN was supposed to be sent to my number for Premium subscription but I havent received mine yet. I already cleared the app's data and made sure the correct number was put in. I was able to get the verification from ...

• iHappyBeans
• Newbie
• Anybody else having this issue? A PIN was supposed to be sent to my number for Premium subscription but I havent received mine yet. I already cleared the app's data and made sure the correct number w...
• 2016-10-24 8:38:47 AM
• 2016-10-24 1:58:24 PM
• Maxim
• Spotify Star
• 158 Views
• 1 replies
• 0 likes

Using the same device with different accounts which are in the same family plan

Hi to all!Having a "family account" is great, but the problem starts when you want to use other devices which another account in the same family account has been logged into. What I mean is this: Spotify Connect works only if all the devices are logg...

• AsliTuncerMadge
• Newbie
• Hi to all! Having a "family account" is great, but the problem starts when you want to use other devices which another account in the same family account has been logged into. What I mean ...
• 2016-10-24 1:18:11 PM
• 2016-10-24 1:57:14 PM
• musiccornercv
• Roadie
• 273 Views
• 1 replies
• 1 likes
• Account
  Premium

Canceling my premium

I want to cancel my premium subscription but on the website it says i have the free version, so i can't cancel it. On the app i have all the premium features tho

• Krisse4ever
• Newbie
• I want to cancel my premium subscription but on the website it says i have the free version, so i can't cancel it. On the app i have all the premium features tho 😞
• 2016-10-24 11:26:10 AM
• 2016-10-24 1:55:56 PM
• Maxim
• Spotify Star
• 141 Views
• 1 replies
• 0 likes