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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287145 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540179 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129592 Views
74 replies
12 likes
I paid for the subsciption through my mobile account, and got the receipt after payment. Then 4 days later Spotify emailed me saying that my subscription payment failed and i may lose my Premium Subscription! Please do clarify on this matter.
I paid for the subsciption through my mobile account, and got the receipt after payment. Then 4 days later Spotify emailed me saying that my subscription payment failed and i may lose my Premium Subs...
Community Legend
389 Views
1 replies
0 likes
Hi! I can't activate my premium account. I registered using a different number and I got an error message saying that the email account is being used by a different number (my old number). I would like to use only one email address for my account on ...
Hi! I can't activate my premium account. I registered using a different number and I got an error message saying that the email account is being used by a different number (my old number). ...
Community Legend
289 Views
1 replies
0 likes
Hi ! I really need receipt for my account Per Vervik , but I see now that the receipt probably has gone to email ; anne.thorbjornsen@ge.com and this does`nt operate anymore. Could I get receipt for 2016 to email , per@vervik.no ? And then I will regi...
Hi ! I really need receipt for my account Per Vervik , but I see now that the receipt probably has gone to email ; anne.thorbjornsen@ge.com and this does`nt operate anymore. Could I get r...
Community Legend
340 Views
1 replies
0 likes
Hello Spotify.community I wanted to change my bank account details a few months ago. It was successful. As I thought. But after a month the settings were reverted back to normal. It changed back my country setting as well as the bank account to an ol...
Hello Spotify.community I wanted to change my bank account details a few months ago. It was successful. As I thought. But after a month the settings were reverted back to normal. It changed ...
Roadie
301 Views
2 replies
0 likes
Hello my name is Harold am from Peru, my question is this:On the web page: https://www.spotify.com/es/playstation/ Out that the membership has a cost of S / 5.99 after two months.Then on the following website:https://link.playstationmusic.com/spotify...
Hello my name is Harold am from Peru, my question is this: On the web page: https://www.spotify.com/es/playstation/ Out that the membership has a cost of S / 5.99 after two months...
Roadie
287 Views
1 replies
0 likes
I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been charged $9.99 even though I sent the email before the t...
I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been char...
Roadie
729 Views
7 replies
1 likes
Hi, I sent a delete account request to Spotify and near the end of the email, it says: "Once we get a confirmation from you, we'll proceed with your request :)" the thing is the email does not especify how to confirm request. I would like to know wha...
Hi, I sent a delete account request to Spotify and near the end of the email, it says: "Once we get a confirmation from you, we'll proceed with your request :)" the thing is the ...
Not applicable
2275 Views
4 replies
0 likes
Hi there, I logged into Spotify and cancelled my subscription being sure I did it before the 25th of the month to not be charged again. I just logged into my UK bank account and noticed that I have been charged for the month of November. The bank acc...
Hi there, I logged into Spotify and cancelled my subscription being sure I did it before the 25th of the month to not be charged again. I just logged into my UK bank account and noticed that...
Music Fan
282 Views
3 replies
0 likes
hi, my old spotify account was linked to facebook and I don't have that account anymore, so I created a new Spotify account and I want to know if there is a way to recover my old playlist. Thanks for your help
hi, my old spotify account was linked to facebook and I don't have that account anymore, so I created a new Spotify account and I want to know if there is a way to recover my old playlist. Thanks for...
Music Fan
1198 Views
3 replies
0 likes
I just purchased a subscription after seeing that PSN users can get 2 months for $2.40 but is it only for use on Playstation or am I able to use it on all my devices on all platforms because my account isn't acknowledging my premium subscription
I just purchased a subscription after seeing that PSN users can get 2 months for $2.40 but is it only for use on Playstation or am I able to use it on all my devices on all platforms because my accou...
Community Legend
218 Views
1 replies
1 likes
So I paid for the student Spotify and they charged my card but I don't have the subscription and I dont know how to get a hold of anyone. someone please help me. !
So I paid for the student Spotify and they charged my card but I don't have the subscription and I dont know how to get a hold of anyone. someone please help me. !
Roadie
211 Views
1 replies
0 likes
You guys are charging my card and I don't even listen to Spotify. How do I get my money back and for you guys to stop charging me??
You guys are charging my card and I don't even listen to Spotify. How do I get my money back and for you guys to stop charging me??
Community Legend
232 Views
1 replies
0 likes
Earlier this month, I decided to cancel my subscription as I can't really afford to keep paying for it.I went on to the Spotify website and went to my account, where I chose to cancel my subscription. After clicking the option to cancel my subscripti...
Earlier this month, I decided to cancel my subscription as I can't really afford to keep paying for it. I went on to the Spotify website and went to my account, where I chose to cancel my subscripti...
Community Legend
207 Views
1 replies
0 likes
I was trying to convince a friend to join Spotify vs iTunes ...but they said if they joined and then later unsubscribed, they would lose their music whereas with i-Tunes they will never lose their selections/music - is that true? They advised me to g...
I was trying to convince a friend to join Spotify vs iTunes ...but they said if they joined and then later unsubscribed, they would lose their music whereas with i-Tunes they will never lose th...
Community Legend
1090 Views
4 replies
0 likes
Hello Since a while, my spotify account is hacked. Some german sometimes just takes my account and switch his music to his I9300 phone. The problem: He changed my password and changed the email adress to one that does not exist. I have tried to creat...
Hello Since a while, my spotify account is hacked. Some german sometimes just takes my account and switch his music to his I9300 phone. The problem: He changed my password and chang...
Roadie
260 Views
1 replies
0 likes
Hi, even if i paid for a family account I don't manage to get the account premium on the application. I am the only one who has this kind of problem in my family.
Hi, even if i paid for a family account I don't manage to get the account premium on the application. I am the only one who has this kind of problem in my family.
Casual Listener
256 Views
2 replies
0 likes
My boyfriend has a free Spotify account. I have a premium account and I want to change to a family account and add him to it. Will he be able to keep all of his current playlists and songs when I add him to my family account?
My boyfriend has a free Spotify account. I have a premium account and I want to change to a family account and add him to it. Will he be able to keep all of his current playlists and song...
Spotify Star
249 Views
1 replies
0 likes
Hi,Any way to use Spotify in India?Thanks
Hi, Any way to use Spotify in India? Thanks
Spotify Star
933 Views
3 replies
0 likes
HiI have been charged once through apple and once with pay pal. Please can you help?
Hi I have been charged once through apple and once with pay pal. Please can you help?
Casual Listener
251 Views
2 replies
0 likes
My payment on my new (Irish) card is continually being rejected. When I try to amend my details "Ireland" appears but is greyed out and Spotify insists I am still in the UK. I do not want my account cancelled. Help?
My payment on my new (Irish) card is continually being rejected. When I try to amend my details "Ireland" appears but is greyed out and Spotify insists I am still in the UK. I do not want my account ...
Casual Listener
384 Views
2 replies
0 likes
