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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Hagersen
  • Casual Listener
  • 381413 Views
  • 917 replies
  • 107 likes
  • Account
  • 381413 Views
  • 917 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166057 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166057 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96803 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96803 Views
  • 68 replies
  • 10 likes

Spotify Connect for Windows Phone

I had to buy a new iphone and now I cannot connect to Spotify. I have a premium membership and can connect on my laptop. When I go to log in, it tells me that either I have the wrong user name or password or that I am already logged in. Please help!

  • Casual Listener
  • I had to buy a new iphone and now I cannot connect to Spotify.  I have a premium membership and can connect on my laptop.  When I go to log in, it tells me that either I have the wrong user...
  • osornios
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Activate my account

Dear sir.I have to noticie you that I have paid a primium pakege, my bank account shows, that you have received the money, but I have not access to my Account its josedubonpaz@hotmail.com invoice Numbers 335120461641070, please I need your help activ...

  • Newbie
  • Dear sir. I have to noticie you that I have paid a primium pakege, my bank account shows, that you have received the money, but I have not access to my Account its josedubonpaz@hotmail.com invoice N...
  • osornios
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Premium
  • 117 Views
  • 1 replies
  • 0 likes

Charged for my Subscription too early

I have subscribed to the Family Offer on September 21st and got charged 15€ today. I have paid 15€ for 2 Weeks of Premium.This isnt acceptable.

  • Newbie
  • I have subscribed to the Family Offer on September 21st and got charged 15€ today. I have paid 15€ for 2 Weeks of Premium. This isnt acceptable.
  • osornios
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Solved!! Cancele el premium para poder usar premium familia, pero no me deja.

Tenia premium por un tercero, ya cancele con ellos, ahora tengo hasta el 25 de octubre. Sin embargo quiero unirme a premium familia y no me esta dejando. Es por tener hasta el 25 de octubre? Como cancelo eso?

  • Casual Listener
  • Tenia premium por un tercero, ya cancele con ellos, ahora tengo hasta el 25 de octubre. Sin embargo quiero unirme a premium familia y no me esta dejando. Es por tener hasta el 25 de octubre? Como can...
  • sriviezzo
  • Casual Listener
  • 237 Views
  • 4 replies
  • 0 likes
  • 237 Views
  • 4 replies
  • 0 likes

Spotify App account doesn't transfer to web account

Today I wanted to cancel my spotify account and lo and behold, I have not been able to do so with the app. However, when I went online to cancel, it registered the same email but a different password. I confirmed this on both the app and the website ...

  • Newbie
  • Today I wanted to cancel my spotify account and lo and behold, I have not been able to do so with the app. However, when I went online to cancel, it registered the same email but a different password...
  • osornios
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

How to copy playlists AND folder structure to new account

Hi, I have several hundreds playlists organized in folders (and folders within folders) and i would like to transfer all this to a new account.Any way to do this?I attach here a little example of the tree-structure I am using.example of tree-structur...

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  • Roadie
  • Hi, I have several hundreds playlists organized in folders (and folders within folders) and i would like to transfer all this to a new account. Any way to do this? I attach here a little example of...
  • edvinfridolf
  • Newbie
  • 560 Views
  • 1 replies
  • 0 likes
  • Account
  • 560 Views
  • 1 replies
  • 0 likes

Ayuda! Cree por error una cuenta spotify familiar, pero yo me quería incluir en una

Hola comunidad Spotify!Tengo un problema. En mi intento de incluir mi cuenta en una cuenta spotify familiar ya creada, creé una yo, por lo que ahora, luego de cancelar la suscripción, no puedo asociar mi cuenta a la cuenta spotify familiar que quería...

  • Newbie
  • Hola comunidad Spotify! Tengo un problema. En mi intento de incluir mi cuenta en una cuenta spotify familiar ya creada, creé una yo, por lo que ahora, luego de cancelar la suscripción, no puedo asoc...
  • osornios
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Me pide un codigo

Compre un plan familiar y envié el enlace a las personas que quiero agregar pero al ingresar les pide un código. Cual es ese código si ni a mi ni a ellos les llegó alguno.

  • Newbie
  • Compre un plan familiar y envié el enlace a las personas que quiero agregar pero al ingresar les pide un código. Cual es ese código si ni a mi ni a ellos les llegó alguno.
  • osornios
  • Spotify Star
  • 5296 Views
  • 1 replies
  • 0 likes
  • 5296 Views
  • 1 replies
  • 0 likes

Pre paid subscription now I want to switch to family

I have a prepaid subscription and would love to switch it to a family plan now that its available in Canada. Do I lose my prepaid fees if I switch or whats the easiest way to go about this?

  • Newbie
  • I have a prepaid subscription and would love to switch it to a family plan now that its available in Canada. Do I lose my prepaid fees if I switch or whats the easiest way to go about this?
  • osornios
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Charged as Premium but my subscription status is Free Spotify User!

I paid for Premium but my account shows that i am a Free Spotify User.(however i am charged as Premium). I can't unsuscribe because there is no such option in my account (as "free" Spotify User).Help?

  • Newbie
  • I paid for Premium but my account shows that i am a Free Spotify User.(however i am charged as Premium). I can't unsuscribe because there is no such option in my account (as "free" Spotify User).Help?
  • osornios
  • Spotify Star
  • 2377 Views
  • 26 replies
  • 0 likes
  • Subscription
  • 2377 Views
  • 26 replies
  • 0 likes

Moving abroad

Hi, Previously I had a premium subcription in Malaysia and now i would like to share the premium for family subcription in Singapore and i am told that my account needs to be same as in the same country - Singapore. In the same time i know you cannot...

  • Casual Listener
  • Hi,   Previously I had a premium subcription in Malaysia and now i would like to share the premium for family subcription in Singapore and i am told that my account needs to be same as in the ...
  • Algee
  • Roadie
  • 328 Views
  • 5 replies
  • 0 likes
  • 328 Views
  • 5 replies
  • 0 likes

Solved!! Canceled my subscription but still getting charged

I cancelled my subscription awhile ago and am still getting charged. I've checked for multiple accounts and there are none. I've checked all my devices, and they all claim I'm using Spotify Free. How can I stop getting charged for something I'm not u...

  • Newbie
  • I cancelled my subscription awhile ago and am still getting charged. I've checked for multiple accounts and there are none. I've checked all my devices, and they all claim I'm using Spotify Free. How...
  • rhodestx
  • Newbie
  • 212 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 212 Views
  • 2 replies
  • 0 likes

Two separate accounts

I have two separate accounts, one is premium one is free. The one that is premium is under my old work email address that is now deactivated, so I have no access to reset my password or murge my accounts or even cancel my subscription if I needed to....

  • Visitor
  • I have two separate accounts, one is premium one is free. The one that is premium is under my old work email address that is now deactivated, so I have no access to reset my password or murge my acco...
  • Mattosaurus
  • Community Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Solved!! Your student credentials are already associated with another Spotify account

I deleted my facebook account a few months ago and Spotify helped me migrate all my information to my new spotify account that is not tied to my Facebook account. They gave me a month of premium to compensate because the transfer interrupted my subsc...

  • Casual Listener
  • I deleted my facebook account a few months ago and Spotify helped me migrate all my information to my new spotify account that is not tied to my Facebook account. They gave me a month of premium to c...
  • Maxim
  • Spotify Star
  • 15117 Views
  • 1 replies
  • 0 likes
  • 15117 Views
  • 1 replies
  • 0 likes

I DON'T have Spotify Premium, but Spotify charged me for it

I haven't had Spotify Premium in more than half a year, but suddenly, this month, Spotify charged me 99 DKK (standard price for Spotify Premium), but I didn't subscribe and I still don't have Spotify Premium. What do I do?:)

  • Newbie
  • I haven't had Spotify Premium in more than half a year, but suddenly, this month, Spotify charged me 99 DKK (standard price for Spotify Premium), but I didn't subscribe and I still don't have Spotify...
  • Mattosaurus
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! unlinking facebook from my account

okay so my dad was being stupid and was messing around on my compuer and somehow linked my mums facebook account to my spotify accoutso you can imagine how angry i was because now her name and profile photo comes up when i go into my Spotifyhow can i...

  • Casual Listener
  • okay so my dad was being stupid and was messing around on my compuer and somehow linked my mums facebook account to my spotify accout so you can imagine how angry i was because now her name and prof...
  • Maxim
  • Spotify Star
  • 252 Views
  • 3 replies
  • 0 likes
  • 252 Views
  • 3 replies
  • 0 likes

Faild unsubscription premium account

I unsubscribed my premium account on spotify.com but the app says I have premium. How do I unsubscribe and stop paying money?

  • Visitor
  • I unsubscribed my premium account on spotify.com but the app says I have premium. How do I unsubscribe and stop paying money?
  • Maxim
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Premium Family Help!

Salutations everyone!So back in March, me and my boyfriend were offered a premium Spotify account with our phone plan, but the subscription ended about a month ago, and i wanted to get it back so i literally just resubscribed to premium a few minutes...

  • Casual Listener
  • Salutations everyone! So back in March, me and my boyfriend were offered a premium Spotify account with our phone plan, but the subscription ended about a month ago, and i wanted to get it back so...
  • alexsapien
  • Casual Listener
  • 428 Views
  • 2 replies
  • 0 likes
  • Premium
  • 428 Views
  • 2 replies
  • 0 likes