How can I receive my forgotten password when I have changed e-mail adress?

• Marianne5
• Newbie
• 2016-10-25 10:36:18 PM
• 2016-10-26 7:32:13 AM
• kirashi
• Community Legend
• 290 Views
• 1 replies
• 1 likes

Músicas removidas no plano familiar

Fiz o upgrade para o Premium familiar. Contudo, as músicas baixadas sempre são apagadas quando fico online, recebendo o aviso de que só posso ter 3 dispositivos offline. Contudo posso ter 6 por ser Premium familiar, conforme prometido, mas isso não a...

• ravlopes
• Newbie
• Fiz o upgrade para o Premium familiar. Contudo, as músicas baixadas sempre são apagadas quando fico online, recebendo o aviso de que só posso ter 3 dispositivos offline. Contudo posso ter 6 por ser P...
• 2016-10-26 2:59:30 AM
• 2016-10-26 5:40:08 AM
• ErickRGuetta
• Community Legend
• 152 Views
• 1 replies
• 0 likes

**bleep**ing pissed

My acct won't allow me to login even via Facebook. All I wanted was to login via email not Facebook and now my acct doesn't work. What kind of **bleep** is this.

• Madriac08
• Newbie
• My acct won't allow me to login even via Facebook. All I wanted was to login via email not Facebook and now my acct doesn't work. What kind of **bleep** is this.
• 2016-10-26 3:47:24 AM
• 2016-10-26 4:56:07 AM
• ErickRGuetta
• Community Legend
• 198 Views
• 1 replies
• 0 likes

2 Free months

I was sent an email saying if i paid with my paypal account i would get 2 free months. Spotify started charging me after one.

• vjr33
• Newbie
• I was sent an email saying if i paid with my paypal account i would get 2 free months.  Spotify started charging me after one.
• 2016-10-25 9:22:25 PM
• 2016-10-26 4:05:49 AM
• kbrooksc
• Community Legend
• 214 Views
• 1 replies
• 0 likes

I was charged FOURTEEN TIMES in the past day for my monthly subscription

Hi, I'm not sure what to do, so I thought maybe I could share this here and someone could tell me how to get in immediate contact with some kind of customer service person. I checked my bank account just within the past hour, and saw that i was charg...

• maddiesowards
• Casual Listener
• Hi, I'm not sure what to do, so I thought maybe I could share this here and someone could tell me how to get in immediate contact with some kind of customer service person. I checked my bank account ...
• 2016-10-25 12:54:51 AM
• 2016-10-26 3:40:43 AM
• kbrooksc
• Community Legend
• 287 Views
• 1 replies
• 0 likes

Didn't get the extra 30 day trial as advertised in an email

i just got off the 7 day premium trial and was sent an email for an additional 30 day free trial during this, which i clicked and took me back to the family subscription page. Assuming i would receive the 30 day trial if i did this i clicked to switc...

• unlawful_moose
• Newbie
• i just got off the 7 day premium trial and  was sent an email for an additional 30 day free trial during this, which i clicked and took me back to the family subscription page. Assuming i would ...
• 2016-10-26 1:01:51 AM
• 2016-10-26 3:38:40 AM
• kbrooksc
• Community Legend
• 173 Views
• 1 replies
• 0 likes

2 spitify accounts

Help, my husband sent me a link to join Spotify Premium as a family member. I Forgot that I had already previously set up a free trial account on my I pad and inadvertently set up another account on my phone and so I now have 2 accounts and which are...

• Jarell66
• Newbie
• Help, my husband sent me a link to join Spotify Premium as a family member. I Forgot that I had already previously set up a free trial account on my I pad and inadvertently set up another account on ...
• 2016-10-26 1:13:11 AM
• 2016-10-26 3:37:44 AM
• kbrooksc
• Community Legend
• 351 Views
• 1 replies
• 0 likes

Two accounts

I have two accounts and would like to get it ddown to one. However, I want to keep all my playlists. Thanks!

• pktolbert
• Newbie
• I have two accounts and would like to get it ddown to one.  However, I want to keep all my playlists.     Thanks!  
• 2016-10-26 1:28:56 AM
• 2016-10-26 3:35:04 AM
• kbrooksc
• Community Legend
• 221 Views
• 1 replies
• 0 likes
• Account

I cant unsuscribe from Spotify

On my email I was told that I need to unsubscribe from Spotify premium once I decide I don't want it anymore otherwise I'll be charged every month.I logged in and looked up my subscriptions to cancel it but it doesn't offer me the option and says my ...

• Pstros
• Newbie
• On my email I was told that I need to unsubscribe from Spotify premium once I decide I don't want it anymore otherwise I'll be charged every month. I logged in and looked up my subscriptions to canc...
• 2016-09-30 1:03:00 AM
• 2016-10-26 1:22:48 AM
• osornios
• Spotify Star
• 335 Views
• 3 replies
• 0 likes
• Subscription

Superuser Contribution Subscription cancelled

I need help i logged out cuz it wasnt working on my phone now i cant log back in and i tried making a new account and trued upgrading but it wont let me pay cuz i already have one going on the account i cant get back into so how would i get back in m...

• Eriklurquin
• Newbie
• I need help i logged out cuz it wasnt working on my phone now i cant log back in and i tried making a new account and trued upgrading but it wont let me pay cuz i already have one going on the accoun...
• 2016-10-23 11:49:53 PM
• 2016-10-26 1:18:08 AM
• user-removed
• Not applicable
• 196 Views
• 1 replies
• 0 likes
• Account
  Premium

Superuser Contribution Plano Família - problema com pagamento.

Efetuei duas vezes o pagamento da conta Família, porém o app não idêntico nenhum dos pagamentos.Preciso do estorno de um dos pagamentos e validação da conta.Aguardo

• JefersonMachado
• Newbie
• Efetuei duas vezes o pagamento da conta Família, porém o app não idêntico nenhum dos pagamentos. Preciso do estorno de um dos pagamentos e validação da conta. Aguardo
• 2016-10-23 7:23:29 PM
• 2016-10-25 12:56:08 AM
• user-removed
• Not applicable
• 164 Views
• 1 replies
• 0 likes

Charged After Payments turned off

I signed up to get my free month of Spotify and then turned off reoccuring payments. To my surprise, I was charged the money anyway. Would love the money back but that's not going to happen with such a massive company...do I just have to suck it up?

• Brandon67
• Newbie
• I signed up to get my free month of Spotify and then turned off reoccuring payments. To my surprise, I was charged the money anyway.  Would love the money back but that's not going to happen ...
• 2016-10-25 12:48:02 AM
• 2016-10-25 12:52:23 AM
• ErickRGuetta
• Community Legend
• 142 Views
• 1 replies
• 0 likes
• Account
  Premium

Superuser Contribution My credit card is charged, but I do not know from which account

Hello,Solved: I found the account credentials... I paid few months without me knowingI have tried Spotify sometimes in the past, did not use it after and forgot the account credentials. Now I checked bank account and I was charged for Premium I guess...

• kondulak
• Newbie
• Hello, Solved: I found the account credentials... I paid few months without me knowing I have tried Spotify sometimes in the past, did not use it after and forgot the account credentials. Now I che...
• 2016-10-23 7:23:25 PM
• 2016-10-25 12:47:15 AM
• user-removed
• Not applicable
• 235 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Incorectly charged

I was a spotify premium account holder ut recently ended my subscription as my husband had availed of the spotify family membership. I am now signed up to his account but my account continues to be charged for my previous accout incorrectly. This has...

• bernadetteg3
• Newbie
• I was a spotify premium account holder ut recently ended my subscription as my husband had availed of the spotify family membership. I am now signed up to his account but my account continues to be c...
• 2016-10-23 5:27:55 PM
• 2016-10-25 12:43:01 AM
• user-removed
• Not applicable
• 207 Views
• 1 replies
• 0 likes