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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406791 Views
  • 959 replies
  • 107 likes
  • Account
  • 406791 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176404 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176404 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100080 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100080 Views
  • 68 replies
  • 10 likes

Account problems!

We started using Premium For Family about a year ago and it have works well. But now we want to ad a member to the prenumeration, but we have no idea which account that is the main account. We have tried to log in to every familymembers account, and ...

  • Visitor
  • We started using Premium For Family about a year ago and it have works well. But now we want to ad a member to the prenumeration, but we have no idea which account that is the main account. We have t...
  • osornios
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

ADDRESS

The address I put in was wrong and i cannot change the address so some of my family members can't join cause I forgot what address I put. How do i change it?

  • Newbie
  • The address I put in was wrong and i cannot change the address so some of my family members can't join cause I forgot what address I put. How do i change it?
  • osornios
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Want my money back

I just ended my premium and I found out that Spotify took my money. I don't want to use Spotify anymore and I have already ended my premium. I just want my money back

  • Newbie
  • I just ended my premium and I found out that Spotify took my money. I don't want to use Spotify anymore and I have already ended my premium. I just want my money back 
  • osornios
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

deleting account but others still want to use my playlists?

i was wondering if my account is fully delteted will the followers of my playlists still be able to have access to the playslists?

  • Visitor
  • i was wondering if my account is fully delteted will the followers of my playlists still be able to have access to the playslists?
  • nawelterchoune
  • Newbie
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
  • 118 Views
  • 1 replies
  • 0 likes

Solved!! How to keep playlists on a deleted account

Hey!I am wondering how one can keep the playlists from an now existing account, and transfer them into a new one?The reason why i am asking is because i want to delete my now existing account, but i want to keep my playlists so i can put them into my...

  • Casual Listener
  • Hey! I  am wondering how one can keep the playlists from an now existing account, and transfer them into a new one? The reason why i am asking is because i want to delete my now existing acc...
  • Matt_Vibeto
  • Casual Listener
  • 866 Views
  • 2 replies
  • 0 likes
  • 866 Views
  • 2 replies
  • 0 likes

Charged Twice

I was charged twice for the month of September for my spotify subscription and would like to reembursed for the overcharge. Please help!

  • Newbie
  • I was charged twice for the month of September for my spotify subscription and would like to reembursed for the overcharge. Please help!
  • user-removed
  • Not applicable
  • 108 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Account Charges

I am currently on Spotify Free but being charged £9.99 a month? How can this be rectified?

  • Casual Listener
  • I am currently on Spotify Free but being charged £9.99 a month? How can this be rectified?
  • Maxim
  • Spotify Star
  • 397 Views
  • 7 replies
  • 0 likes
  • 397 Views
  • 7 replies
  • 0 likes

Solved!! Lost Account

So I am being charged twice a month. I believe it's because I have two different accounts but I do not know any of the credentials of the older one besides the payment information. I do not know the emaill address, password, or username but I am defi...

  • Newbie
  • So I am being charged twice a month. I believe it's because I have two different accounts but I do not know any of the credentials of the older one besides the payment information. I do not know the ...
  • user-removed
  • Not applicable
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook account, now I cannot access Spotify.

Dear Community,my girlfriend deleted her facebook account and she is admin of our family spotify premium account. She can't logon to spotify anymore and therefore we can not stop our premium account. Can anyone help us? If you need more informatie pl...

  • Visitor
  • Dear Community, my girlfriend deleted her facebook account and she is admin of our family spotify premium account. She can't logon to spotify anymore and therefore we can not stop our premium accoun...
  • FabianS_Bogota
  • Roadie
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Solved!! Spotify took money even though i canceled subscription

Last month I canceled my subscription because I had bought a 3 month 1€ deal, but yesterday spotify took 10€ from me and when i went to check if i was still subbed it said i was **bleep** m8

  • Casual Listener
  • Last month I canceled my subscription because I had bought a 3 month 1€ deal, but yesterday spotify took 10€ from me and when i went to check if i was still subbed it said i was **bleep** m8
  • Maxim
  • Spotify Star
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes

Solved!! I Charged Double

hi spotify! i already cancel my premium subscription and switch to premium for family, but it looks like you charged me double in my account twice in my statement account on september and october. you charged me premium and premium for family... plea...

  • Casual Listener
  • hi spotify! i already cancel my premium subscription and switch to premium for family, but it looks like you charged me double in my account twice in my statement account on september and october. yo...
  • user-removed
  • Not applicable
  • 171 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Solved!! 7 day free trial

I started the 7 days free trial. it says 'your already paid premium abo will end on 15th of October'. I didn't pay anything. will it just end automatically? or do I have to do something? I don't want that premium abo thanks in advance

  • Casual Listener
  • I started the 7 days free trial. it says 'your already paid premium abo will end on 15th of October'. I didn't pay anything. will it just end automatically? or do I have to do something? I don't want...
  • user-removed
  • Not applicable
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

Solved!! Charged two times this mounth!!

I have been charged two times this mount.. I have been charged every month since I got premium so there isn't any months I'm missing, so something must be wrong! I need at least my money back for the extra charge.

  • Casual Listener
  • I have been charged two times this mount..  I have been charged every month since I got premium so there isn't any months I'm missing, so something must be wrong! I need at least my money back f...
  • danny0911
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Spotify will not let me close my account

So I followed this link https://support.spotify.com/us/close/in order to close my account. Upon clicking CLOSE MY ACCOUNT instead of receiving an email that my account is being closed I've been getting an email that looks like this I've tried multipl...

Screenshot 2016-02-05 at 1.13.01 AM.png
  • Newbie
  • So I followed this link https://support.spotify.com/us/close/ in order to close my account. Upon clicking CLOSE MY ACCOUNT instead of receiving an email that my account is being closed I've bee...
  • brittybritt29
  • Newbie
  • 473 Views
  • 2 replies
  • 0 likes
  • Account
  • 473 Views
  • 2 replies
  • 0 likes

Spotify 3 month Premium Deal Question

Guys when is the end date to make use of that offer? Is it going to be available through the whole December?That really is all i want to know.

  • Regular
  • Guys when is the end date to make use of that offer? Is it going to be available through the whole December? That really is all i want to know.
  • ashhhhh
  • Newbie
  • 586 Views
  • 7 replies
  • 0 likes
  • 586 Views
  • 7 replies
  • 0 likes

Solved!! Switch to family sub

I want to change to family sub, but i can keep my account but my brother wants to join it then, but will he lose his music on his own account?

  • Visitor
  • I want to change to family sub, but i can keep my account but my brother wants to join it then, but will he lose his music on his own account?
  • Bearfootrecords
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Subscribe to premium

Hi allI'm new here I have sign up to Spotify using a VPN as the service is not available in my country . It works fine so far and I even used the one week trail . Now I want to pay for premium using my Paypal account . My credit card was initiated in...

  • Visitor
  • Hi all I'm new here 🙂   I have sign up to Spotify using a VPN as the service is not available in my country . It works fine so far and I even used the one week trail . Now I want to pay for ...
  • user-removed
  • Not applicable
  • 284 Views
  • 3 replies
  • 0 likes
  • Premium
  • 284 Views
  • 3 replies
  • 0 likes

[Subscription] Student Discount - claim back possible?

The email that I need to extend my student discount went into Spam file so I didnt realise for a couple of months that I paid too much money. Is it possible to claim the discount back?

  • Casual Listener
  • The email that I need to extend my student discount went into Spam file so I didnt realise for a couple of months that I paid too much money. Is it possible to claim the discount back?
  • nanino_007
  • Casual Listener
  • 326 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 326 Views
  • 4 replies
  • 0 likes

Switching country issue

I've registered in UK and I'm using English account. I moved to Poland and it was OK, but recently I decided to join my daughter's (who has Polish account) and mine under Family Account. So I switched to family and, surprisingly our accounts can't be...

  • Newbie
  • I've registered in UK and I'm using English account. I moved to Poland and it was OK, but recently I decided to join my daughter's (who has Polish account) and mine under Family Account. So I switche...
  • Bearfootrecords
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

Log in doesn't recognise my account

I stupidly logged out of my account and set it to not being able to log in via Facebook for safety reason when using it on a public computer....now I can't access my account on any of my devices and when I try to log it via Facebook it has created a ...

  • Visitor
  • I stupidly logged out of my account and set it to not being able to log in via Facebook for safety reason when using it on a public computer....now I can't access my account on any of my devices a...
  • mr_eggie
  • Regular
  • 224 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes