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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 368 Views
  • 0 replies
  • 6 likes
  • Security
  • 368 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439119 Views
  • 970 replies
  • 108 likes
  • Account
  • 439119 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195004 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195004 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106745 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106745 Views
  • 70 replies
  • 11 likes

Superuser Contribution Cant log in through facebook

After premium ended, I wasn't able to log back in through facebook, continues to say unable to login email or password has changed help??

  • Newbie
  • After premium ended, I wasn't able to log back in through facebook, continues to say unable to login email or password has changed help??
  • MaryC1
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Erro na ativação do Premium

Boa tarde. Eu fiz a ativação da conta Premium, descontou do cartao de credito, porem ainda nao esta disponivel para utilização.

  • Newbie
  • Boa tarde. Eu fiz a ativação da conta Premium, descontou do cartao de credito, porem ainda nao esta disponivel para utilização.    
  • kingoatmustang
  • Newbie
  • 196 Views
  • 2 replies
  • 0 likes
  • Premium
  • 196 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Plan familiar

Estoy interesado en contratar este plan solo que quiero saber como spotify verifica que los miesmbos del plan sean de la misma familia, quiero revisar si las cuentas de mis hijos estan bien configuradas antes de contratar este plan. Saludos.

  • Newbie
  • Estoy interesado en contratar este plan solo que quiero saber como spotify verifica que los miesmbos del plan sean de la misma familia, quiero revisar si las cuentas de mis hijos  estan bien con...
  • MaryC1
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! No puedo iniciar sesión con mi usuario y password en la app para mac

Tengo cuenta premium y puedo acceder sin problemas a ella cuando utilizo el navegador, en cambio descargué la app de spotify y cuando pongo mi usuario y password, el mismo que me funciona en la web, me sale error código 3 diciendome que el usuario o ...

  • Casual Listener
  • Tengo cuenta premium y puedo acceder sin problemas a ella cuando utilizo el navegador, en cambio descargué la app de spotify y cuando pongo mi usuario y password, el mismo que me funciona en la web, ...
  • Ceci7
  • Newbie
  • 2342 Views
  • 4 replies
  • 0 likes
  • 2342 Views
  • 4 replies
  • 0 likes

Superuser Contribution 2 accounts-free and premium. Can only login to free, want to cancel premium.

Hey Everyone! I need some help. Apparently I have 2 different Spotify accounts with 2 different email addresses. The only one I can access and know the email address/username to is the free one. However, i really want to cancel the account I keep bei...

  • Visitor
  • Hey Everyone! I need some help. Apparently I have 2 different Spotify accounts with 2 different email addresses. The only one I can access and know the email address/username to is the free one. Ho...
  • MaryC1
  • Spotify Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • Login
  • 394 Views
  • 1 replies
  • 0 likes

Creating an account

I have a spotify, but it is connected to a deleted facebook account. Now spotify won't recognize nor let me change my password. When I try to create a new account, it takes me to a page and downloads an application to my computer. From there, I can't...

  • Newbie
  • I have a spotify, but it is connected to a deleted facebook account. Now spotify won't recognize nor let me change my password. When I try to create a new account, it takes me to a page and downloads...
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Link to family account was good but will not set device password

I sent my wife the link to our family account that i just upgraded to an it wont set her device password everything is good but the error keeps repeating no matter what i do

  • Newbie
  • I sent my wife the link to our family account that i just upgraded to an it wont set her device password everything is good but the error keeps repeating no matter what i do
  • cordunoa1
  • Newbie
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 186 Views
  • 2 replies
  • 0 likes

Accidental​ly made two accounts, unable to use the first one

I have had my spotify account linked to facebook for some time and experienced some problems with it. Oppened a new account and accidently logged on to Facebook deleting my old account. I have found my old playlist and is following that now which is ...

  • Newbie
  • I have had my spotify account linked to facebook for some time and experienced some problems with it. Oppened a new account and accidently logged on to Facebook deleting my old account. I have found ...
  • MargauxPaturel
  • Newbie
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

New phone

This isn't regarding my account, it's about my wifes. We both have spotify premium through our phone providers. Our plans gave us 2 years of premium or something that we had to activate through a website from the provider. Anyways, she got a new phon...

  • Casual Listener
  • This isn't regarding my account, it's about my wifes.   We both have spotify premium through our phone providers. Our plans gave us 2 years of premium or something that we had to activate thro...
  • MobTE
  • Casual Listener
  • 188 Views
  • 3 replies
  • 0 likes
  • 188 Views
  • 3 replies
  • 0 likes

Superuser Contribution Forgot my password and can not reset it.

Good evening, I just bought a new phone and when I downloaded Spotify I needed to log in. And since I have forgotten my password (since I am always logged in automatically) I can not access the application. Therefore I ask if someone know what to do ...

  • Newbie
  • Good evening,   I just bought a new phone and when I downloaded Spotify I needed to log in. And since I have forgotten my password (since I am always logged in automatically) I can not access ...
  • MaryC1
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my music while changing payment settings

my premium account was blocked cause I changed creditcard and the payment didn't succeed. Now I upgraded again to premium but all my music is gone!! Also forgot my password and logged in by facebook, I am afraid something went wrong and maybe 2 accou...

  • Newbie
  • my premium account was blocked cause I changed creditcard and the payment didn't succeed. Now I upgraded again to premium but all my music is gone!! Also forgot my password and logged in by facebook,...
  • MaryC1
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta premium

Foram efetuadas duas cobranças no meu cartão de crédito, e mesmo assim continuo sem minha assinatura premium. Como proceder?

  • Newbie
  • Foram efetuadas duas cobranças no meu cartão de crédito, e mesmo assim continuo sem minha assinatura premium. Como proceder?
  • MaryC1
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta premium

Aderi ao Premium desde o dia 07/10/16. Foi descontado o valor do meu cartão de crédito, porém ainda não tenho acesso aos serviços Premium.

  • Newbie
  • Aderi ao Premium desde o dia 07/10/16. Foi descontado o valor do meu cartão de crédito, porém ainda não tenho acesso aos serviços Premium.
  • MaryC1
  • Spotify Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Withdrawel payment by ex, now not able to login, nor change my payment method, so can't do anything

Dear reader, My ex-husband recolleced the payment. Because I knew this, I changed the payment method yesterday to my credit card, how ever, I am blocked not, nor can I login in to update the payment again! When I try to login, or do anything I get: D...

  • Newbie
  • Dear reader,    My ex-husband recolleced the payment. Because I knew this, I changed the payment method yesterday to my credit card, how ever, I am blocked not, nor can I login in to upda...
  • Maxim
  • Spotify Star
  • 404 Views
  • 7 replies
  • 0 likes
  • 404 Views
  • 7 replies
  • 0 likes

Remove/block subscribers

Hey, someone is illegally using my account, and he uploads all his musics. I am still able to connect myself but he is using one of my 3 device. I'd like to know how i can block him, or remove him from my account ? Please this is urgent, I am not pay...

  • Newbie
  • Hey, someone is illegally using my account, and he uploads all his musics. I am still able to connect myself but he is using one of my 3 device. I'd like to know how i can block him, or remove him fr...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Spotfy Family

My son live in my house, but because the university, in the week (monday to friday) he lives in onder city. Is it possible I include my son in Sotfy Family?

  • Visitor
  • My son live in my house, but because the university, in the week (monday to friday) he lives in onder city. Is it possible I include my son in Sotfy Family?
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Spotify already paid but I'm not premium

I wonder to know if it has happened to someone, my Premium i already paid and has been deducted from my bill but I'm still not Premium out, what happened?

  • Casual Listener
  • I wonder to know if it has happened to someone, my Premium i already paid and has been deducted from my bill but I'm still not Premium out, what happened?
  • Bearfootrecords
  • Community Legend
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes

Student discount not been applied

I have been overcharged for a number of months now, I have had the discount applied before. I have contacted you guys before, no reply.

  • Casual Listener
  • I have been overcharged for a number of months now, I have had the discount applied before. I have contacted you guys before, no reply.
  • Maxim
  • Spotify Star
  • 208 Views
  • 5 replies
  • 0 likes
  • 208 Views
  • 5 replies
  • 0 likes

iPhone app login details

I'm trying to upgrade to premium on my iPhone app, but my app login details won't let me log into Spotify.com to do this. And the account I've created to post this won't let me log into my app??

  • Newbie
  • I'm trying to upgrade to premium on my iPhone app, but my app login details won't let me log into Spotify.com to do this. And the account I've created to post this won't let me log into my app??
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Reactivating spotify premium account after accidently withdrawing the payment

Hi,My grandfather accidently withdrawed his payment from spotify and now he cant login, because they turnedoff his account. How can i reactivate his account or is it deactivated forever?

  • Newbie
  • Hi, My grandfather accidently withdrawed his payment from spotify and now he cant login, because they turnedoff his account. How can i reactivate his account or is it deactivated forever?  &nb...
  • Maxim
  • Spotify Star
  • 781 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 781 Views
  • 1 replies
  • 0 likes