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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 165244 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 165244 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11100 Views
  • 6 replies
  • 11 likes
  • Security
  • 11100 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513779 Views
  • 986 replies
  • 112 likes
  • Account
  • 513779 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125495 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125495 Views
  • 74 replies
  • 12 likes

Rabatt für Studenten

Hallo,Ich wollte mir vor drei Tagen Premium mit dem Studentenrabatt holen. Bisher habe ich aber kein Premium, allerdings steht bei meinem Konto, dass Ende Oktober (also in einem Monat) die 4,99€ abgebucht werden bzw. "Das Abonnement wird erneuert". D...

  • Newbie
  • Hallo, Ich wollte mir vor drei Tagen Premium mit dem Studentenrabatt holen. Bisher habe ich aber kein Premium, allerdings steht bei meinem Konto, dass Ende Oktober (also in einem Monat) die 4,99€ ab...
  • Lutetian
  • Regular
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charge $9.99 but have student discout

I have been a spotify member for well over a year and I have a the student subscription the whole time. I have always paid $4.99 until the past two months. I want to know why and who I can talk to on the phone about this.

  • Visitor
  • I have been a spotify member for well over a year and I have a the student subscription the whole time. I have always paid $4.99 until the past two months. I want to know why and who I can talk to on...
  • Anyk17
  • Spotify Star
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Solved!! Lost 9000+ Followers...

I tried to merge my personnal pagecompuphonic.max101to my artist page (Compuphonic) https://open.spotify.com/artist/7GZ8Tz3F5bLPTJYNSwiunYI filled a form 2 weeks ago.Now, I think my page is merged (name of the page change to Compuphonic, a blue V bes...

  • Casual Listener
  • I tried to merge my personnal page compuphonic.max101 to my artist page (Compuphonic) https://open.spotify.com/artist/7GZ8Tz3F5bLPTJYNSwiunY I filled a form 2 weeks ago. Now, I think my page is m...
  • Maxim
  • Spotify Star
  • 487 Views
  • 3 replies
  • 0 likes
  • 487 Views
  • 3 replies
  • 0 likes

Spotify Android App crashes on my own account

This might sound very weird, the Spotify app on my Xiaomi Redmi Note 3 crashes when I log in to my own Premium account. Let me get into more details, I can successfully log into my account after I redownload the app. I can play a song and when I tap ...

  • Regular
  • This might sound very weird, the Spotify app on my Xiaomi Redmi Note 3 crashes when I log in to my own Premium account. Let me get into more details, I can successfully log into my account after I re...
  • phantomaxhin3
  • Regular
  • 426 Views
  • 3 replies
  • 2 likes
  • Account
    Login
    Other
    Premium
  • 426 Views
  • 3 replies
  • 2 likes

Solved!! Changed password twice and logged everyone out twice

Someone keeps logging into my account - I changed my fb password and my Spotify password twice and each time selected the "log off all devices" options too. However someone is still using my paid for spotify. Is there a way to ban devices or find out...

  • Casual Listener
  • Someone keeps logging into my account - I changed my fb password and my Spotify password twice and each time selected the "log off all devices" options too. However someone is still using my paid for...
  • ChillYourBeans
  • Casual Listener
  • 844 Views
  • 2 replies
  • 0 likes
  • 844 Views
  • 2 replies
  • 0 likes

try out premium and get sms from bank

I just signed up for premium try out and get a sms from my bank that I was charged, so I deleted the book but the recipt in the account still there, does that mean I have to pay for it?

  • Casual Listener
  • I  just signed up for premium try out and get a sms from my bank that I was charged, so I deleted the book but the recipt in the account still there, does that mean I have to pay for it? 
  • puu1
  • Casual Listener
  • 476 Views
  • 2 replies
  • 0 likes
  • 476 Views
  • 2 replies
  • 0 likes

My Spotify is messed up

I tried using the student discount and it won't recognize I'm a student so I still have the free Spotify but it's charging me for the student editor what do i do!

  • Newbie
  • I tried using the student discount and it won't recognize I'm a student so I still have the free Spotify but it's charging me for the student editor what do i do!
  • Bearfootrecords
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Merge two emails

I had two accounts with two different emails and now I cancelled one and got premium for current one. I tried to switch my email from my company mail to personal one but it says "Sorry, this e-mail received." How can I do this?

  • Newbie
  • I had two accounts with two different emails and now I cancelled one and got premium for current one.  I tried to switch my email from my company mail to personal one but it says "Sorry, th...
  • Bearfootrecords
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Forgot password and no longer having the e-mail account Im using for spotify!

Hi! I want to change to spotify family, and to do so I have to log in again. I cant remember my password and I asked to get a new one that was sent to the e-mail I used when signing up. The problem is that I no longer have this e-mail account.Can any...

  • Casual Listener
  • Hi!   I want to change to spotify family, and to do so I have to log in again. I cant remember my password and I asked to get a new one that was sent to the e-mail I used when signing up. The ...
  • Bearfootrecords
  • Community Legend
  • 360 Views
  • 3 replies
  • 0 likes
  • Login
  • 360 Views
  • 3 replies
  • 0 likes

Solved!! Cannot access my unpaid account after connecting facebook to paid account

I have 2 spotify accounts. One is unpaid and logs in with my facebook.The other is a paid promotion deal through Rogers and logs in with my email. I was screwing around on the paid one and connected with Facebook thinking I could join the two account...

  • Casual Listener
  • I have 2 spotify accounts.   One is unpaid and logs in with my facebook. The other is a paid promotion deal through Rogers and logs in with my email.   I was screwing around on the pai...
  • Bearfootrecords
  • Community Legend
  • 595 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 595 Views
  • 4 replies
  • 0 likes

I really need HELP

May I pleasae talk to a human on the phone? I mean common, if 10$ a month cant even have real 24/7 phone support,everyone should switch to soundcloud. At least you can find good underground music.Can't find half the **bleep** on **bleep**ing spotify....

  • Newbie
  • May I pleasae talk to a human on the phone? I mean common, if 10$ a month cant even have real 24/7 phone support,everyone should switch to soundcloud. At least you can find good underground music.Can...
  • MattSuda
  • Spotify Star
  • 481 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
  • 481 Views
  • 3 replies
  • 0 likes

Solved!! Unable to reset password?

Hey everyone! If you are receiving the error message above, try clearing your browser cookies/cache or try a different browser to see if that helps.

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  • Community Legend
  • Hey everyone!   If you are receiving the error message above, try clearing your browser cookies/cache or try a different browser to see if that helps.  
  • Jaka20
  • Newbie
  • 5668 Views
  • 24 replies
  • 3 likes
  • Account
  • 5668 Views
  • 24 replies
  • 3 likes

Solved!! Can't go premium

I want to buy premium spotify but I can't. There is a loadig icon and it never goes. My friend has the same problem. What should I do.

  • Casual Listener
  • I want to buy premium spotify but I can't. There is a loadig icon and it never goes. My friend has the same problem. What should I do.
  • EkremSolmaz
  • Casual Listener
  • 731 Views
  • 4 replies
  • 0 likes
  • Premium
  • 731 Views
  • 4 replies
  • 0 likes

Músicas removidas no plano familiar

Fiz o upgrade para o Premium familiar. Contudo, as músicas baixadas sempre são apagadas quando fico online, recebendo o aviso de que só posso ter 3 dispositivos offline. Contudo posso ter 6 por ser Premium familiar, conforme prometido, mas isso não a...

  • Newbie
  • Fiz o upgrade para o Premium familiar. Contudo, as músicas baixadas sempre são apagadas quando fico online, recebendo o aviso de que só posso ter 3 dispositivos offline. Contudo posso ter 6 por ser P...
  • ErickRGuetta
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

**bleep**ing pissed

My acct won't allow me to login even via Facebook. All I wanted was to login via email not Facebook and now my acct doesn't work. What kind of **bleep** is this.

  • Newbie
  • My acct won't allow me to login even via Facebook. All I wanted was to login via email not Facebook and now my acct doesn't work. What kind of **bleep** is this.
  • ErickRGuetta
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Family Login

I signed up for Family plan. It sent the link via family member email. It does not tell you what to use to sign in once you click accept email. How do they login?

  • Newbie
  • I signed up for Family plan. It sent the link via family member email. It does not tell you what to use to sign in once you click accept email. How do they login? 
  • ErickRGuetta
  • Community Legend
  • 7417 Views
  • 1 replies
  • 0 likes
  • 7417 Views
  • 1 replies
  • 0 likes

Solved!! My playlist disappear

I lost my phone it was stolen so when I got my phone back I went into my Spotify and I had to change Spotify password because I forgot my password but when I went into my Spotify I lost my music I found it one time but it disappeared again and now I ...

  • Casual Listener
  • I lost my phone it was stolen so when I got my phone back I went into my Spotify and I had to change Spotify password because I forgot my password but when I went into my Spotify I lost my music I fo...
  • user-removed
  • Not applicable
  • 401 Views
  • 3 replies
  • 0 likes
  • Premium
    Unlimited
  • 401 Views
  • 3 replies
  • 0 likes

2 Free months

I was sent an email saying if i paid with my paypal account i would get 2 free months. Spotify started charging me after one.

  • Newbie
  • I was sent an email saying if i paid with my paypal account i would get 2 free months.  Spotify started charging me after one.
  • kbrooksc
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Cannot remember/recover password for spotify AND email

Hi, I created a unique email so that I could subscribe to premium for the special offer of 99c for 3 months. The 3 months went by and since I've been paying for premium, but I can no longer afford to. I cannot remember the password for my spotify acc...

  • Visitor
  • Hi,   I created a unique email so that I could subscribe to premium for the special offer of 99c for 3 months. The 3 months went by and since I've been paying for premium, but I can no lo...
  • lily1975mex
  • Casual Listener
  • 1026 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 1026 Views
  • 5 replies
  • 1 likes