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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352451 Views
  • 901 replies
  • 105 likes
  • Account
  • 352451 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152334 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152334 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88347 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88347 Views
  • 68 replies
  • 10 likes

Solved!! Family subscription

Hello i have upgraded to fsmily. I have added family members they have accepted invite and are shown to be active.My problem is that when one of us is playing our chosen music and another chooses to play their music... it cuts out other. Therefore on...

  • Casual Listener
  • Hello i have upgraded to fsmily. I have added family members they have accepted invite and are shown to be active. My problem is that when one of us is playing our chosen music and another chooses t...
  • Michaelclcowan
  • Casual Listener
  • 449 Views
  • 5 replies
  • 0 likes
  • Premium
  • 449 Views
  • 5 replies
  • 0 likes

Invoice payment

My account has expired but I paid twelfth day of the last month

  • Newbie
  • My account has expired but I paid twelfth day of the last month
  • kalkie246
  • Newbie
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Email taken but not an active account

I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?

  • Casual Listener
  • I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?
  • Awillard2
  • Casual Listener
  • 190 Views
  • 1 replies
  • 0 likes
  • Login
  • 190 Views
  • 1 replies
  • 0 likes

Family members cannot log in

HiI have upgraded to Spotify family and invited my family members. But when they click on the link it says that they are already members of "this (or some other) family plan". In my account it still says that the invitation is pending, and we cannot ...

  • Newbie
  • Hi I have upgraded to Spotify family and invited my family members. But when they click on the link it says that they are already members of "this (or some other) family plan". In my account it stil...
  • Maxim
  • Spotify Star
  • 172 Views
  • 2 replies
  • 0 likes
  • 172 Views
  • 2 replies
  • 0 likes

Can't remember my details

I got a new iPhone today after having had the same one for 3 years. I tried to log in to Spotify on my new phone but have forgotten all of my details as I was constantly signed in on my old phone and never had to remember them. I can't even seem to f...

  • Casual Listener
  • I got a new iPhone today after having had the same one for 3 years. I tried to log in to Spotify on my new phone but have forgotten all of my details as I was constantly signed in on my old phone and...
  • Robyn1996
  • Casual Listener
  • 779 Views
  • 1 replies
  • 0 likes
  • 779 Views
  • 1 replies
  • 0 likes

Moved to Premium for Family from Premium without notice.

I was not paying great attention to my payments and was surprised to see I have been moved from the $9.99 Premium to the $14.99 Premium for Family. My wife does not even have the app on her iPhone. There are no Spotify phone numbers so a contact form...

  • Newbie
  • I was not paying great attention to my payments and was surprised to see I have been moved from the $9.99 Premium to the $14.99 Premium for Family.  My wife does not even have the app on her iPh...
  • user-removed
  • Not applicable
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Spotify Playlist updated, removed a few sounds. How to get it back?

Hey guys, I was listening a very nice playlist named "Good Vibes", built by Spotify and them one day they've changed a few sounds. How do I get that playlist back, since I have't saved as mine?

  • Casual Listener
  • Hey guys,   I was listening a very nice playlist named "Good Vibes", built by Spotify and them one day they've changed a few sounds. How do I get that playlist back, since I have't saved as mi...
  • brunomazza
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • Other
  • 220 Views
  • 2 replies
  • 0 likes

Solved!! I made a spotify premium account and I logged out and I dont know my username password or email

I have recently made a new spotify account and it is premium. I accidently logged out of it and now I don't know my email or password. I know my username which is ivanli2003-ca. I can't log back in and now I have to use 10 bucks every month for nothi...

  • Casual Listener
  • I have recently made a new spotify account and it is premium. I accidently logged out of it and now I don't know my email or password. I know my username which is ivanli2003-ca. I can't log back in a...
  • Angell1
  • Newbie
  • 610 Views
  • 4 replies
  • 0 likes
  • 610 Views
  • 4 replies
  • 0 likes

Spotify premium question

Hii have just upgraded to a family premium account. My husband has a premium account through iTunes. I understand that he has to cancel the subscription through iTunes before he can accept the family invite - he is worried that he will lose all his s...

  • Newbie
  • Hi i have just upgraded to a family premium account. My husband has a premium account through iTunes. I understand that he has to cancel the subscription through iTunes before he can accept the fami...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Premium
  • 109 Views
  • 1 replies
  • 0 likes

Flashback

Dear people of this community, my Chromebook keeps telling me I need to download Flashback whenever I try to go into Spotify, but the thing is that I already have Flashback. Can someone help me with this problem? I really need Spotify for my work in ...

  • Visitor
  • Dear people of this community, my Chromebook keeps telling me I need to download Flashback whenever I try to go into Spotify, but the thing is that I already have Flashback. Can someone help me with ...
  • Bittencourt
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Premium renewal

Hello, so I have used the student discount for Spotify premium for around a year. Today when it renewed it charged me the full $9.99 instead of the $4.99. Is there a reason why it went back to full price? I still have 2 more years of college and I do...

  • Newbie
  • Hello, so I have used the student discount for Spotify premium for around a year. Today when it renewed it charged me the full $9.99 instead of the $4.99. Is there a reason why it went back to full p...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Subscription

Hi, I charged my account before, is 4.99$ and also my bank statement was Spotify received the money. But I don't know why my account still is the free one. And also at that time I didn't upload . Please help me to figure it out

  • Newbie
  • Hi, I charged my account before, is 4.99$ and also my bank statement was Spotify received the money. But I don't know why my account still is the free one. And also at that time I didn't upload . Ple...
  • Maxim
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Solved!! Finding out what's the Parent account details

Hey!I'm a part of a big happy family of Spotify, unfortunately I don't know who's the father of the family - how do I find out what's the head account of the family? Thanks!

  • Casual Listener
  • Hey! I'm a part of a big happy family of Spotify, unfortunately I don't know who's the father of the family - how do I find out what's the head account of the family?   Thanks!
  • liahguttman
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • Account
  • 288 Views
  • 2 replies
  • 0 likes

Solved!! Canceled subscription but still got charged

I cancelled my subscription on 09/27/2016, one day before my renewal date. I noticed that I still got charged. I cancelled again today. How do I get a refund for this month?

  • Casual Listener
  • I cancelled my subscription on 09/27/2016, one day before my renewal date. I noticed that I still got charged. I cancelled again today. How do I get a refund for this month?
  • bencox34
  • Casual Listener
  • 176 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 176 Views
  • 3 replies
  • 0 likes

3 months premium and family premium

A few months ago I subscribed to 3 months premium for 0,99. After two months, my dad bought a family premium subscription. Now I'm a family member but do I need to unsubscribe from the 3 months premium for 0,99? And how can I do that? Thanks!

  • Newbie
  • A few months ago I subscribed to 3 months premium for 0,99. After two months, my dad bought a family premium subscription. Now I'm a family member but do I need to unsubscribe from the 3 months premi...
  • Algee
  • Roadie
  • 665 Views
  • 2 replies
  • 0 likes
  • 665 Views
  • 2 replies
  • 0 likes

Spotify Family - Change Country

Hi there, I was wondering if someone could help me out.I've been a spotify user for years now.I've been sort of moving from one country to another over those last few years.And it seems my spotify premium account I set up whilst in the UK.I've moved ...

  • Newbie
  • Hi there,   I was wondering if someone could help me out. I've been a spotify user for years now. I've been sort of moving from one country to another over those last few years. And it seem...
  • Algee
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Spotify family

Hey guys!I'm a university student and I live with friends on the same house.It's possible we get spotify family?Thanks!

  • Casual Listener
  • Hey guys! I'm a university student and I live with friends on the same house. It's possible we get spotify family? Thanks!
  • Algee
  • Roadie
  • 177 Views
  • 3 replies
  • 0 likes
  • Premium
  • 177 Views
  • 3 replies
  • 0 likes

my suscription has ended

Hi, I use prepaid cards and now my suscription has ended and you try to charge my credit card when I get paid until december 29. Here is my last number order: 318951258456079.

  • Casual Listener
  • Hi, I use prepaid cards and now my suscription has ended and you try to charge my credit card when I get paid until december 29. Here is my last number order: 318951258456079.
  • pabloespinosa
  • Casual Listener
  • 167 Views
  • 4 replies
  • 0 likes
  • Premium
  • 167 Views
  • 4 replies
  • 0 likes

€9.99 charged to my account but my subscription status is listed as "free"

Hi. I subscribed to the Premium service for the last few months on a special offer of €0.99 per month. This offer has recently come to an end so when I went in to cancel my premium subscription, I was surprised to see that the status of my account wa...

  • Casual Listener
  • Hi.   I subscribed to the Premium service for the last few months on a special offer of €0.99 per month. This offer has recently come to an end so when I went in to cancel my premium subscript...
  • Algee
  • Roadie
  • 203 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 203 Views
  • 3 replies
  • 0 likes

Family account limit

Hello everyone, I would like to buy a family-account. But I see that there is a limit of 10.000 songs. If I have 6 accounts, is it like this:Account 1: max 1666 songs downloadedAccount 2: max 1666 songs downloadedAccount 3: max 1666 songs downloaded....

  • Newbie
  • Hello everyone, I would like to buy a family-account.   But I see that there is a limit of 10.000 songs.   If I have 6 accounts, is it like this: Account 1: max 1666 songs downloaded ...
  • Algee
  • Roadie
  • 8646 Views
  • 1 replies
  • 0 likes
  • 8646 Views
  • 1 replies
  • 0 likes