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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291984 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541468 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129676 Views
74 replies
12 likes
Senhores, era assinante premium, assinando pela apple store.O cartao autorizado venceu para compras no exterior e eu esqueci de atualizar.Minha conta voltou para free.agora tento voltar para premium e nao consigo . quando tento pagar fala que meu car...
Senhores, era assinante premium, assinando pela apple store. O cartao autorizado venceu para compras no exterior e eu esqueci de atualizar. Minha conta voltou para free. agora tento voltar para pr...
Newbie
1090 Views
8 replies
1 likes
I tried twice to became a premium user and I have problems on the credit card transaction, but the payment was charged twice and I still not being a premium user.
I tried twice to became a premium user and I have problems on the credit card transaction, but the payment was charged twice and I still not being a premium user.
Spotify Star
200 Views
1 replies
0 likes
Hello, I have to say that I am a little angry because I don't find any e-mail adress where I can write my request. I have to ask the community or use the suggested troubleshooting topics. I mean, in principle, that's a good idea, because most questio...
Hello, I have to say that I am a little angry because I don't find any e-mail adress where I can write my request. I have to ask the community or use the suggested troubleshooting topics. I ...
Regular
626 Views
5 replies
0 likes
In december 2015, I had to buy a new phone due to my old phone(iPhone) becoming unusable. I tranfered over all payment information to my new phone(Android). Yesterday (October 24th, 2016), I accessed my itunes account and had to update my card info t...
In december 2015, I had to buy a new phone due to my old phone(iPhone) becoming unusable. I tranfered over all payment information to my new phone(Android). Yesterday (October 24th, 2016), I accessed...
Spotify Star
226 Views
1 replies
0 likes
I've tried to update my payment details with multiple cards from different accounts with the same results. I've tried multiple devices too. Each time a notice pops up tellling me that there's something wrong with my bank or card (I've checked and all...
I've tried to update my payment details with multiple cards from different accounts with the same results. I've tried multiple devices too. Each time a notice pops up tellling me that there'...
Spotify Star
179 Views
1 replies
0 likes
Eu troquei de aparelho e nenhum dos meus emails esta vinculado a conta premium,estou recebendo o debito sem poder ouvir o spotify,tem como localiza o longin pelo meu cartão? E urgente
Eu troquei de aparelho e nenhum dos meus emails esta vinculado a conta premium,estou recebendo o debito sem poder ouvir o spotify,tem como localiza o longin pelo meu cartão? E urgente
Spotify Star
230 Views
1 replies
0 likes
Any clues how to retreive my music
Any clues how to retreive my music
Spotify Star
423 Views
1 replies
0 likes
Paguei pelo serviço premium na semana passada, até o momento não foi liberado o Spotify... Está bloqueado!Solicito por gentileza uma resposta da equipe, gosto muito do serviço mas fica complicado desta maneira...Att Phelipe
Paguei pelo serviço premium na semana passada, até o momento não foi liberado o Spotify... Está bloqueado! Solicito por gentileza uma resposta da equipe, gosto muito do serviço mas fica complicado d...
Spotify Star
252 Views
1 replies
0 likes
Boa noite! Fui me tornar premmium porém cobraram 2 vezes 10 reais que é abaixo do valor da conta, mas também não liberou. O que faço?
Boa noite! Fui me tornar premmium porém cobraram 2 vezes 10 reais que é abaixo do valor da conta, mas também não liberou. O que faço?
Spotify Star
312 Views
1 replies
0 likes
I am unable to make phone calls on my mobile as Optus has told me that I have insufficient funds due to Spotify charging me a $26.79 fee at 4.23am on 25th October 2016. I would like to know how, why and what Spotify has charged me for as I use the Fr...
I am unable to make phone calls on my mobile as Optus has told me that I have insufficient funds due to Spotify charging me a $26.79 fee at 4.23am on 25th October 2016. I would like to know how, why ...
Spotify Star
627 Views
1 replies
0 likes
Token invalid for your country i see my account is set to both norway / uk and when i changes it back from uk to norway and go back to redeem my pin it back to uk what can i do ?
Token invalid for your country i see my account is set to both norway / uk and when i changes it back from uk to norway and go back to redeem my pin it back to uk what can i do ?
Spotify Star
289 Views
1 replies
0 likes
My prepaid Premium subscription will end in a week. If I pay for the Premium subscription now, will the cycle be reset to today (lose my 7 days remaining subscription), or automatically be extended when it is just about to expire? Thanks
My prepaid Premium subscription will end in a week. If I pay for the Premium subscription now, will the cycle be reset to today (lose my 7 days remaining subscription), or automatically be extended w...
Roadie
720 Views
1 replies
0 likes
Hello,I've a problem concerning my logging in Spotify by Facebook. When I clic on " Logging in with Facebook", a web page open with the writting: "Logging in to Spotify...". Few time after, it is written: "You may now close this window." and no loggi...
Hello, I've a problem concerning my logging in Spotify by Facebook. When I clic on " Logging in with Facebook", a web page open with the writting: "Logging in to Spotify...". Few time after, it is w...
Spotify Star
1018 Views
1 replies
0 likes
when i try to change my payment method or reinstate my premium account the stupid little wheel icon just spins and won"t let me do anything
when i try to change my payment method or reinstate my premium account the stupid little wheel icon just spins and won"t let me do anything
Roadie
300 Views
1 replies
0 likes
I signed up for the free 30-day trial yesterday and now today there is a $5.35 charge on my bank statement....why? It's FREE***
I signed up for the free 30-day trial yesterday and now today there is a $5.35 charge on my bank statement....why? It's FREE***
Casual Listener
207 Views
3 replies
0 likes
I changed phones, and i don't have access to my old email to change update or login.
I changed phones, and i don't have access to my old email to change update or login.
Newbie
201 Views
1 replies
0 likes
Hi, I am paying for a family plan, and I have granted access to my girlfriend (her personal email address is registered as one of the 5 people I can give access to). She used to have no issues at all, but for the last few weeks she has not been able ...
Hi, I am paying for a family plan, and I have granted access to my girlfriend (her personal email address is registered as one of the 5 people I can give access to). She used to have no issu...
Casual Listener
480 Views
5 replies
0 likes
Hallo, ich habe versehentlich eine Lastschrift zurück gehen lassen und möchte das Geld nun erneut überweisen, damit mein Account entsperrt wird.Bitte um mithilfe.Wohin kann ich das Geld überweisen? LG Phillip
Hallo, ich habe versehentlich eine Lastschrift zurück gehen lassen und möchte das Geld nun erneut überweisen, damit mein Account entsperrt wird. Bitte um mithilfe. Wohin kann ich das Geld überweise...
Community Legend
221 Views
1 replies
0 likes
My Spotify Premium was created with my Facebook. I noticed a device "Hassan's iPhone" listening to my spotify and creating/deleting playlists. I changed my Facebook password AND my spotify password, and clicked "sign-out everywhere"... somehow Hassan...
My Spotify Premium was created with my Facebook. I noticed a device "Hassan's iPhone" listening to my spotify and creating/deleting playlists. I changed my Facebook password AND my spotify password, ...
Music Fan
224 Views
1 replies
0 likes
I can't upgrade to spotify premium. I input my payment details, click continue then it loops me back to select my payment method and i have to input all my details again. I have tried this several times and it is not giving me any message or allowing...
I can't upgrade to spotify premium. I input my payment details, click continue then it loops me back to select my payment method and i have to input all my details again. I have tried this sev...
Community Legend
376 Views
3 replies
0 likes
