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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88094 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
732509 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
755045 Views
18 replies
29 likes
Hi I am new to Spotify never used it before or signed up before however when I went to sign up it says that my email address can't be used as it is wrong. How can I overcome this so I am able to use Spotify. Really don't want to have to set up an ema...
Hi I am new to Spotify never used it before or signed up before however when I went to sign up it says that my email address can't be used as it is wrong. How can I overcome this so I am able to use ...
Spotify Star
204 Views
1 replies
0 likes
Hello everybody,I live now in Turkey but want to move Germay from next Month.I have activated my Premium Account in Turkey.The price for premium account in Turkey is currently 9,99 TL but in Germany 9,99 Euro.It means that the Preimum Account in Turk...
Hello everybody, I live now in Turkey but want to move Germay from next Month. I have activated my Premium Account in Turkey. The price for premium account in Turkey is currently 9,99 TL but in Ge...
Spotify Star
441 Views
1 replies
0 likes
Hi All;I wonder that can I use same account without facebook login?At my work, the facebook is banned so I wanna join with normal way (username and password) but I can't.I have an username like 25 character. but if I use "Forgot your username or pass...
Hi All; I wonder that can I use same account without facebook login? At my work, the facebook is banned so I wanna join with normal way (username and password) but I can't. I have an username like...
Spotify Star
267 Views
1 replies
0 likes
My free trial ended on the third of sept was charged for service was fine till I got a new phone and now no service
My free trial ended on the third of sept was charged for service was fine till I got a new phone and now no service
Spotify Star
230 Views
1 replies
0 likes
My money was taken from my card after I tried to cancel my subrscription and even after that I'm still not a user, yet I received notification that I paid for a premium account. I logged off and logged back on and it still says I have a free subscrip...
My money was taken from my card after I tried to cancel my subrscription and even after that I'm still not a user, yet I received notification that I paid for a premium account. I logged off and logg...
Community Legend
211 Views
2 replies
0 likes
Hi, Me and my wife are premium members, and we tried to switch to the family plan. But I never received her invite. What can I do about this? Thank you,-ilkut
Hi, Me and my wife are premium members, and we tried to switch to the family plan. But I never received her invite. What can I do about this? Thank you, - ilkut
Community Legend
233 Views
2 replies
0 likes
Hi everybody,logged in with my FB account, trying to start my Trial Period (and then automated Premium account) via PayPal.I'm not getting any receipt (checked spam folder too) and my account is still "FREE".I've done this procedure several times on ...
Hi everybody, logged in with my FB account, trying to start my Trial Period (and then automated Premium account) via PayPal. I'm not getting any receipt (checked spam folder too) and my accoun...
Spotify Star
185 Views
1 replies
0 likes
Hi I've been having this problem for some months now that random devices keep connecting to my account.I only use my Spotify on my computer and Iphone so I have no idea who those other devices are.I've tried changing my password and all that and it d...
Hi I've been having this problem for some months now that random devices keep connecting to my account. I only use my Spotify on my computer and Iphone so I have no idea who those other devices ar...
Newbie
512 Views
2 replies
0 likes
My Account tells me, that i have a spotify Premium subsciption (which is correct). But in all of my Spotify Clients, i get detected as a free user. Even relogin and/or reinstalling did not solve the problem.Why is that?
My Account tells me, that i have a spotify Premium subsciption (which is correct). But in all of my Spotify Clients, i get detected as a free user. Even relogin and/or reinstalling did not solve the ...
Casual Listener
779 Views
5 replies
0 likes
I stopped using Spotify for a while because it kept deleting all my music, which is an entirely different issue but.. then I deleted my facebook account, I can't even use my email to create a new account or change the password or anything. I can't fi...
I stopped using Spotify for a while because it kept deleting all my music, which is an entirely different issue but.. then I deleted my facebook account, I can't even use my email to create a new acc...
Community Legend
350 Views
4 replies
0 likes
I've mostly been using spotify on my PC, but last week when I tried to log in on my smartphone (Android) it didn't like my password, which I thought I knew, so I tried to reset the password, but it didn't work or something, and now I can't even log i...
I've mostly been using spotify on my PC, but last week when I tried to log in on my smartphone (Android) it didn't like my password, which I thought I knew, so I tried to reset the password, but it d...
Community Legend
496 Views
5 replies
0 likes
So i got my spotify account while in AU, moved to Kenya 2 months ago for work. I had the premium account but downgraded to the free account. But im having trouble loggin in even onto the web player. SO what do i do. Should i just get the premium acco...
So i got my spotify account while in AU, moved to Kenya 2 months ago for work. I had the premium account but downgraded to the free account. But im having trouble loggin in even onto the web player. ...
Spotify Star
2316 Views
2 replies
0 likes
Hi, I just signed up for student premium for $4.99. I went to check my bank statement and I'm being charged 3 times for the same amount and I don't understand why. Is there anyway I can get back the extra $9.98 they're charging me? Thank you.
Hi, I just signed up for student premium for $4.99. I went to check my bank statement and I'm being charged 3 times for the same amount and I don't understand why. Is there anyway I can get back the ...
Spotify Star
204 Views
1 replies
0 likes
I charged 11.99$ without any information and email confirmation.
I charged 11.99$ without any information and email confirmation.
Community Legend
279 Views
2 replies
0 likes
Hi Support Team, I received a notification on my phone this morning regarding a mid autumn offer where premium is free for 60 days. I want to sign up but it does not show up on both my phone and desktop. What do I do? Thanks. Regards,Natalie
Hi Support Team, I received a notification on my phone this morning regarding a mid autumn offer where premium is free for 60 days. I want to sign up but it does not show up on both my phone...
Spotify Legend
406 Views
1 replies
0 likes
I've tried to pay for premium service but the link page is written in Taiwanese and don't accept my credit card as mine is overseas credit card.Turns out, country in my profile was selected as Taiwan there is no other country option to change. I logg...
I've tried to pay for premium service but the link page is written in Taiwanese and don't accept my credit card as mine is overseas credit card. Turns out, country in my profile was selected as Taiw...
Spotify Star
5252 Views
5 replies
0 likes
Fiz atualizacao dos meu dados no app... la esta dito que nao iria ser cobrado! No momento que eu alterei, veio 10,00 no meu cartao!
Fiz atualizacao dos meu dados no app... la esta dito que nao iria ser cobrado! No momento que eu alterei, veio 10,00 no meu cartao!
Spotify Legend
216 Views
1 replies
0 likes
Hey y'all.I recently got a new iPhone and I want to connect back to my husband's Spotify. He connect by his facebook and I used to have a Spotify back in the day that I had connected through mine.I'm trying to log in now with my husbands facebook, bu...
Hey y'all. I recently got a new iPhone and I want to connect back to my husband's Spotify. He connect by his facebook and I used to have a Spotify back in the day that I had connected through mine. ...
Newbie
14075 Views
3 replies
0 likes
Greetings. I am a premium subscriber and use Spotify on a number of iDevices (PS4, iPad, IPhone6s, and a crappy ASUS Nexus 7 Android device. No problems with logging in and using any of them. I decided to download and use the Spotify App on my Window...
Greetings. I am a premium subscriber and use Spotify on a number of iDevices (PS4, iPad, IPhone6s, and a crappy ASUS Nexus 7 Android device. No problems with logging in and using any of them...
Roadie
556 Views
4 replies
0 likes
Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But thats all it did. Spotify on my iOS device, and my Des...
Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But tha...
Casual Listener
417 Views
2 replies
0 likes
