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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9929 Views
  • 3 replies
  • 9 likes
  • Security
  • 9929 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494101 Views
  • 981 replies
  • 112 likes
  • Account
  • 494101 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214023 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214023 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122708 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122708 Views
  • 72 replies
  • 12 likes

Superuser Contribution Premium cancellation

Eu me pergunto se eu Posso cancelar um QUALQUÉR momento A Minha Assinatura Como hum Prêmio, e se eu Posso, eu Tenho Que Pagar Alguma taxa?

  • Newbie
  • Eu me pergunto se eu Posso cancelar um QUALQUÉR momento A Minha Assinatura Como hum Prêmio, e se eu Posso, eu Tenho Que Pagar Alguma taxa?
  • FabianS_Bogota
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • Premium
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged in on safari to use premium family code now can't get into iOS app

Hi thereMy sister has sent me a family premium which I have applied by logging in on safari no problem...I am now trying to log in on the iOS app but it's saying it doesn't recognise my details no matter what I use - username or email address. When I...

  • Newbie
  • Hi there My sister has sent me a family premium which I have applied by logging in on safari no problem... I am now trying to log in on the iOS app but it's saying it doesn't recognise my details n...
  • FabianS_Bogota
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

subscriptions for student

I was charged on my card and it is not letting me listen to music because it has not verified whether I am a student or not. Not cool man at least charge when you are verified

  • Newbie
  • I was charged on my card and it is not letting me listen to music because it has not verified whether I am a student or not. Not cool man at least charge when you are verified
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Unable to receive PIN

Anybody else having this issue? A PIN was supposed to be sent to my number for Premium subscription but I havent received mine yet. I already cleared the app's data and made sure the correct number was put in. I was able to get the verification from ...

  • Newbie
  • Anybody else having this issue? A PIN was supposed to be sent to my number for Premium subscription but I havent received mine yet. I already cleared the app's data and made sure the correct number w...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Using the same device with different accounts which are in the same family plan

Hi to all!Having a "family account" is great, but the problem starts when you want to use other devices which another account in the same family account has been logged into. What I mean is this: Spotify Connect works only if all the devices are logg...

  • Newbie
  • Hi to all! Having a "family account" is great, but the problem starts when you want to use other devices which another account in the same family account has been logged into. What I mean ...
  • musiccornercv
  • Roadie
  • 279 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 279 Views
  • 1 replies
  • 1 likes

Canceling my premium

I want to cancel my premium subscription but on the website it says i have the free version, so i can't cancel it. On the app i have all the premium features tho

  • Newbie
  • I want to cancel my premium subscription but on the website it says i have the free version, so i can't cancel it. On the app i have all the premium features tho 😞
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Cant get free spotify for new plan

I got a new plan in globe and it says i have free 3 months of spotify but i cant use it. How do i activate it?

  • Newbie
  • I got a new plan in globe and it says i have free 3 months of spotify but i cant use it. How do i activate it?
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
  • 125 Views
  • 1 replies
  • 0 likes

subscription

i have one premiun subspription but i'm paying for two. help please

  • Newbie
  • i have one premiun subspription but i'm paying for two. help please
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
  • 124 Views
  • 1 replies
  • 0 likes

Charged after cancelling

I payed for a three month membership for Spotify and was aware that the payment continued after the three months. Therefore, I cancelled my membership on 3rd September 2016 two days before my membership over ran. I have just received a payment bill i...

  • Newbie
  • I payed for a three month membership for Spotify and was aware that the payment continued after the three months. Therefore, I cancelled my membership on 3rd September 2016 two days before my members...
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! PayPal option missing in Finland?

Hi!I live in Finland and I've paid my Spotify Premium and Spotify Premium Family via Paypal for a long while. Now my subscription was cancelled suddenly (my PayPal didn't have funds). Now I try to redeem my subscription, but I can't see the PayPal op...

  • Newbie
  • Hi! I live in Finland and I've paid my Spotify Premium and Spotify Premium Family via Paypal for a long while. Now my subscription was cancelled suddenly (my PayPal didn't have funds). Now I try to ...
  • Maxim
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 514 Views
  • 1 replies
  • 0 likes

Payment

Everytime I try and add my payment method it says that my card provider is having a bad day and that no money was charged. What's going on?

  • Casual Listener
  • Everytime I try and add my payment method it says that my card provider is having a bad day and that no money was charged. What's going on?
  • kirashi
  • Community Legend
  • 189 Views
  • 1 replies
  • 1 likes
  • Account
  • 189 Views
  • 1 replies
  • 1 likes

I want to cancel my Premium subscription but i forgot my password and email address..

I want to cancel my subscription but unfortunately i forgot password and email address..when i called spotify and asked them why i cant cancel my subacription they say that its because i have another account created.i dont wvwn remwmber that another ...

  • Newbie
  • I want to cancel my subscription but unfortunately i forgot password and email address..when i called spotify and asked them why i cant cancel my subacription they say that its because i have another...
  • kirashi
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Premium
  • 184 Views
  • 1 replies
  • 0 likes

Factures for new AND old account

I upgraded my premium acconunt to premium family but now I get facture for both of them even though it doesn´t show when I look at my spotify account. How do I stop the facture for my old account?

  • Visitor
  • I upgraded my premium acconunt to premium family but now I get facture for both of them even though it doesn´t show when I look at my spotify account. How do I stop the facture for my old account?
  • Bearfootrecords
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Spotify Premium - keeps asking to update my payment details

I've had Premium for a while and have been paying monthly in AUD. After recently moving to the US, I cancelled my Australian card so my monthly Spotify payment didn't go through. Spotify prompted me about this payment failure so I updated my payment ...

  • Newbie
  • I've had Premium for a while and have been paying monthly in AUD. After recently moving to the US, I cancelled my Australian card so my monthly Spotify payment didn't go through. Spotify prompted me ...
  • Bearfootrecords
  • Community Legend
  • 2304 Views
  • 1 replies
  • 0 likes
  • 2304 Views
  • 1 replies
  • 0 likes

Student Discount not applied

I was just charged the full premium price, but my Spotify account says that I should be getting the student discount. Why am I still being charged the full price?

  • Newbie
  • I was just charged the full premium price, but my Spotify account says that I should be getting the student discount. Why am I still being charged the full price?
  • Bearfootrecords
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Removing invasive email notifications of playlist updates

Hello guys! First of all, I'd like to add that Spotify is one of the most appreciated programmes on my computer, and that I use it regularily, as such I like sharing my playlists with my friends. This however doesn't mean that I like that my friends ...

  • Newbie
  • Hello guys!   First of all, I'd like to add that Spotify is one of the most appreciated programmes on my computer, and that I use it regularily, as such I like sharing my playlists with my fri...
  • Karmamaka
  • Regular
  • 6433 Views
  • 38 replies
  • 8 likes
  • 6433 Views
  • 38 replies
  • 8 likes

Solved!! payment

The payment method for my premium account is connected with my itunes account, so it won't allow me to accept an invitation for a family plan. It told me that is why I can't accept it. What do I do???

  • Newbie
  • The payment method for my premium account is connected with my itunes account, so it won't allow me to accept an invitation for a family plan. It told me that is why I can't accept it. What do I do???
  • Maxim
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Studentenrabatt

Hallo Ich habe bereits einen Premium Account und jetzt aber angefangen zu studieren.Habe mich bereits auch als Student verifiziert, allerdings soll ich jetzt nochmal Zahlungsinformationen eingeben. Bis jetzt wird der monatliche Betrag mit der Handyre...

  • Newbie
  • Hallo 🙂   Ich habe bereits einen Premium Account und jetzt aber angefangen zu studieren. Habe mich bereits auch als Student verifiziert, allerdings soll ich jetzt nochmal Zahlungsinformation...
  • Maxim
  • Spotify Star
  • 523 Views
  • 5 replies
  • 0 likes
  • 523 Views
  • 5 replies
  • 0 likes

Superuser Contribution Conta Premium

Estou com o seguinte problema, coloquei os dados do meu cartão de crédito na minha conta para me tornar Premium, havia lá a seguinte promoção "30 dias de graça e depois começaria a cobrar". Porém não me tornei uma conta Premium e foi cobrado do meu c...

  • Newbie
  • Estou com o seguinte problema, coloquei os dados do meu cartão de crédito na minha conta para me tornar Premium, havia lá a seguinte promoção "30 dias de graça e depois começaria a cobrar". Porém não...
  • RodrigoPalma
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei o mês, porém, minha conta virou free

Boa noite, sou premium no spotify a uns 3 ou 4 meses, e paguei a fatura do cartão do mês 10 (outubro), contudo, minha conta virou free após avisos de não ter sido pago. Tenho comprovante e a conta do cartão paga do mês 09 e 10. Aguardo uma resposta p...

  • Newbie
  • Boa noite, sou premium no spotify a uns 3 ou 4 meses, e paguei a fatura do cartão do mês 10 (outubro), contudo, minha conta virou free após avisos de não ter sido pago.  Tenho comprovante e a c...
  • RodrigoPalma
  • Roadie
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes