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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263976 Views
  • 790 replies
  • 81 likes
  • Account
  • 263976 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129227 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129227 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72109 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72109 Views
  • 63 replies
  • 8 likes

Ann strange account got intertwined with my account.

Hi there,I have a strange problem with my Spotify account. I suddenly have a ghost account with a different name and age. This strange account seems to have intertwine it self with my real (paid-for) account.(the ghost account is a free version) For ...

  • Visitor
  • Hi there, I have a strange problem with my Spotify account. I suddenly have a ghost account with a different name and age. This strange account seems to have intertwine it self with my real (pai...
  • OneByBoo
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 279 Views
  • 1 replies
  • 0 likes

Connecting to new Facebook account has not updated Spotify name

A year or so ago, I disconnected my Facebook account from Spotify. Naturally, I ended up with the string of numbers username. My Facebook account was later disabled without warning, and I have been unable to recover it for the past 7 months. Hoping t...

  • Newbie
  • A year or so ago, I disconnected my Facebook account from Spotify. Naturally, I ended up with the string of numbers username. My Facebook account was later disabled without warning, and I have been u...
  • OneByBoo
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

How can I be avaible in every country as an Artist?

CountryPoland Operating SystemWindows My Question or IssueHi! I want to ask you, how can I be available as an artist on the whole world? Because when I'm checking my audience, almost whole Asia and Africa are not available, how can I change it? I am ...

  • Casual Listener
  •   Country Poland   Operating System Windows   My Question or Issue Hi! I want to ask you, how can I be available as an artist on the whole world? Because when I'm checking my a...
  • Billy-J
  • Spotify Star
  • 404 Views
  • 3 replies
  • 0 likes
  • Free
  • 404 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment for one year

PlanPremiumCountrySwedenDeviceSony Xperia XOperating SystemAndroid My Question or Issue Last year I payed my subscription for Spotify, one year (twelve month) in advance (dec 2017: 990 SEK). That was very convenient for me, because I dont have the sa...

  • Newbie
  • Plan Premium Country Sweden Device Sony Xperia X Operating System Android   My Question or Issue  Last year I payed my subscription for Spotify, one year (twelve month) in advance...
  • AlbertPotato
  • Casual Listener
  • 2483 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 2483 Views
  • 3 replies
  • 0 likes

Solved!! Multiple logins to my account.

PlanPremiumCountryItalyDeviceSamsung S10Operating SystemAndroid My Question or IssueHello everybody. I have been receiving emails for a few days telling me that my Spotify has been accessed from various locations in the world Russia Brazil United Sta...

  • Visitor
  • Plan Premium Country Italy Device Samsung S10 Operating System Android   My Question or Issue Hello everybody. I have been receiving emails for a few days telling me that my Spotify ha...
  • user-removed
  • Not applicable
  • 1609 Views
  • 6 replies
  • 0 likes
  • Account
  • 1609 Views
  • 6 replies
  • 0 likes

Solved!! Flash icon for new releases not showing on start screen anymore

A few weeks ago, a new FLASH ICON appears on the start screen, right next to the setting icon. With a click on it, it get you to a new screen with ALL the album and single releases only from the artists I'm following. But now, with the newest Spotify...

  • Newbie
  • A few weeks ago, a new FLASH ICON appears on the start screen, right next to the setting icon.  With a click on it, it get you to a new screen with ALL the album and single releases only from t...
  • EthanS1
  • Community Legend
  • 913 Views
  • 1 replies
  • 1 likes
  • Other
    Premium
  • 913 Views
  • 1 replies
  • 1 likes

Solved!! Two artist account

Hi guys,I have a problem and I don't know how to solve it.I am an artist and I noticed that I have two accounts that probably accidentally set up different labels.Is it possible to "pair" them?Thanks for your advices, Adam

  • Visitor
  • Hi guys, I have a problem and I don't know how to solve it. I am an artist and I noticed that I have two accounts that probably accidentally set up different labels. Is it possible to "pair" them?...
  • EthanS1
  • Community Legend
  • 554 Views
  • 2 replies
  • 0 likes
  • Account
  • 554 Views
  • 2 replies
  • 0 likes

Fraud Account on my CC

Spotify showed up on my CC account, How can I cancel it.. I never ordered it?

  • Visitor
  • Spotify showed up on my CC account, How can I cancel it.. I never ordered it?   
  • EthanS1
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Cant play nightwish

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy problem is, that I cant play nightwish.I have premium spotify, and I can play all other ba...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My prob...
  • Heseheino
  • Regular
  • 435 Views
  • 13 replies
  • 0 likes
  • Premium
  • 435 Views
  • 13 replies
  • 0 likes

Log in issue on Android and Windows

PlanFreeCountryRomaniaOperating System(Android 8, Windows 10) My Question or IssueHello. I am trying to log in to my Spotify account on Windows and Android and it says: "Your country does not match the one set in your profile. To continue use, update...

  • Visitor
  • Plan Free Country Romania Operating System (Android 8, Windows 10)   My Question or Issue Hello. I am trying to log in to my Spotify account on Windows and Android and it says: "Your cou...
  • TaTHEj
  • Composer
  • 2265 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
  • 2265 Views
  • 7 replies
  • 0 likes

i cant hear music

So I have free version of Spotify on my Windows 10. And I noticed when I finished my Microsoft Teams I opened Spotify. My music was playing but I couldn't hear it. I reinstalled and restarted the computer but it didn't help. I checked sounds settings...

  • Composer
  • So I have free version of Spotify on my Windows 10. And I noticed when I finished my Microsoft Teams I opened Spotify. My music was playing but I couldn't hear it. I reinstalled and restarted the com...
  • TaTHEj
  • Composer
  • 540 Views
  • 2 replies
  • 0 likes
  • Free
    Other
  • 540 Views
  • 2 replies
  • 0 likes

Cant access my account

PlanPremiumCountryMalaysiaDeviceIphone 6sOperating SystemIios 13 My Question or IssueI cant access my old account that with premium subscription because of my account didnt link with any email and i forgot the password. I used to login with my phone ...

  • Newbie
  • Plan Premium Country Malaysia Device Iphone 6s Operating SystemI ios 13   My Question or Issue I cant access my old account that with premium subscription because of my account didnt l...
  • Emilia_8
  • Spotify Star
  • 362 Views
  • 1 replies
  • 1 likes
  • Account
  • 362 Views
  • 1 replies
  • 1 likes

Superuser Contribution song plays on desktop but greyed out on android phone

PlanPremiumCountryUSADeviceGalaxy A10eOperating Systemnot sure My Question or Issuelocal song shows up and plays on my desktop spotify but is greyed out on my phone

  • Music Fan
  • Plan Premium Country USA Device Galaxy A10e Operating System not sure   My Question or Issue local song shows up and plays on my desktop spotify but is greyed out on my phone
  • 1224167805
  • Music Fan
  • 936 Views
  • 4 replies
  • 0 likes
  • Other
  • 936 Views
  • 4 replies
  • 0 likes

Solved!! Link an album with different name

Hi! When I released my past two albums I used a slightly different band name, even though the music is all mine. Can I link these two albums to my artist page somehow? How can I make an "Appears On" link for one of these cds so people can find my mus...

  • Casual Listener
  • Hi!  When I released my past two albums I used a slightly different band name, even though the music is all mine. Can I link these two albums to my artist page somehow? How can I make an "Appea...
  • Luan
  • Spotify Star
  • 1155 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1155 Views
  • 3 replies
  • 0 likes

Recovering an account

PlanFree/PremiumCountryUnited StatesMy Question or IssueI’ve made a really big mistake and I permanently deleted my spotify account thinking I could use that same email in my new account. I was mistaken and now I don’t know how to get it back. Is the...

  • Casual Listener
  • Plan Free/Premium Country United States My Question or Issue I’ve made a really big mistake and I permanently deleted my spotify account thinking I could use that same email in my new account. I...
  • DankHowell
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 304 Views
  • 2 replies
  • 0 likes

Superuser Contribution switching from premium to student premium

PlanPremiumCountryNetherlandsDevice(iPhone11)Operating System(iOS13) My Question or IssueHello,Recently I realized that since I've got Spotify Premium I've been paying the full price instead of the one for students. I was wondering how can I change t...

  • Casual Listener
  • Plan Premium Country Netherlands Device (iPhone11) Operating System (iOS13)   My Question or Issue Hello, Recently I realized that since I've got Spotify Premium I've been paying the ...
  • bubbyxoxo
  • Casual Listener
  • 583 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 583 Views
  • 2 replies
  • 0 likes

Will I be able to use Spotify Premium for the rest of this month if i cancel my subscription befo...

Spoiler (Highlight to read) Will I be able to use Spotify Premium for the rest of this month if I cancel my subscription early and, before the end of the month? Hope this makes sense. Please let me know what the case is as soon as anyone may. Thankyo...

  • Visitor
  •   Will I be able to use Spotify Premium for the rest of this month if I cancel my subscription early and, before the end of the month? Hope this makes sense. Please let me know what the ca...
  • Billy-J
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Issues

I'm having issues where someone was using my account and I asked this woman Natesha C from support to block TerrysTunes from my account. Instead she blocked my whole account even me and asked for my spotify receipt from last year through a credit car...

  • Regular
  • I'm having issues where someone was using my account and I asked this woman Natesha C from support to block TerrysTunes from my account. Instead she blocked my whole account even me and asked for my ...
  • HHR1122
  • Regular
  • 954 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 954 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Bug Report: Company Possibly Affected by Russian Hack, Multiple Users Affected

Plan: FreeCountry: United StatesDeviceMacbook Pro 2013 or 2015Operating SystemMacOS Mojave My Question or IssueRecently myself and many other Spotify users(according to posts I've seen in these forums, have had Spotify login alerts from countries lik...

  • Newbie
  • Plan: Free Country: United States Device Macbook Pro 2013 or 2015 Operating System MacOS Mojave   My Question or Issue Recently myself and many other Spotify users(according to posts I'v...
  • Xenia
  • Moderator
  • 500 Views
  • 1 replies
  • 0 likes
  • Security
  • 500 Views
  • 1 replies
  • 0 likes

Change email

So long story short, I need to change my email on my current spotify account. I have another email which I want to use but I had an account on there I which I deleted. I would like to change my current email because I wasn't smart and I used my schoo...

  • Visitor
  • So long story short, I need to change my email on my current spotify account. I have another email which I want to use but I had an account on there I which I deleted. I would like to change my curre...
  • TreyAnastasio
  • Spotify Star
  • 1095 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1095 Views
  • 1 replies
  • 0 likes