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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413997 Views
  • 965 replies
  • 108 likes
  • Account
  • 413997 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180860 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180860 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101360 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101360 Views
  • 68 replies
  • 10 likes

Superuser Contribution NO content is available at all not a single song can be streamed (East Coast, USA)

I have uninstalled logged out deleted every trace of spotify I can find on my main pc as there is not a single song on the platform that I can find that is playable to me on my account as it sometimes happens with my Macbook pro (less than 6 months o...

  • Newbie
  • I have uninstalled logged out deleted every trace of spotify I can find on my main pc as there is not a single song on the platform that I can find that is playable to me on my account as it sometime...
  • Ver
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Being Repeatedly Reported

A playlist I curated entitled "OPM" with no description keeps getting reported as inappropriate / violation of "Profile and Playlist Guidelines." Because of that, I have removed the cover photo and renamed it to different variations - all of which al...

  • Newbie
  • A playlist I curated entitled "OPM" with no description keeps getting reported as inappropriate / violation of "Profile and Playlist Guidelines."   Because of that, I have removed the cover ph...
  • Maxim
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t find Only You

PlanPremiumCountryU.S.A.PhoneiPhone XROperating SystemiOS 14.6 My Question or IssueI’m trying to view my Only You story but I can’t find it. I found the genre that showed me mixes but I couldn’t find the story anywhere. Both my phone and the app are ...

  • Visitor
  •   Plan Premium Country U.S.A. Phone iPhone XR Operating System iOS 14.6   My Question or Issue I’m trying to view my Only You story but I can’t find it. I found the genre that sh...
  • CarlosE
  • Moderator
  • 33682 Views
  • 40 replies
  • 28 likes
  • Account
    Premium
  • 33682 Views
  • 40 replies
  • 28 likes

Solved!!Superuser Contribution change from premium account to student account

PlanFree/Premium/StudentCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my own spotify account (premium. not family). My son is entering universi...

  • Casual Listener
  •   Plan Free/Premium/Student Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...
  • redbridge2003
  • Casual Listener
  • 1955 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 1955 Views
  • 3 replies
  • 0 likes

Superuser Contribution Allow Spotify Premium users to change App affiliated phone number

Paying for Spotify Premium. Account is synced with a phone number no longer owned by user. Permit updating phone number ∆ without access to no longer available phone number using any other number of industry standard verification options.

  • Newbie
  • Paying for Spotify Premium. Account is synced with a phone number no longer owned by user. Permit updating phone number ∆ without access to no longer available phone number using any other number of ...
  • MafeG
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
  • 299 Views
  • 1 replies
  • 0 likes

gift cards used in other countries - EUR - US

Hi, I've just purchased a giftcard for 1 years subscription using my PayPal account which is linked to Belgium (as is my own personal Spotify subscription). When the recipient in Spain enters the code they're told that they can't use a code purchased...

  • Newbie
  • Hi,   I've just purchased a giftcard for 1 years subscription using my PayPal account which is linked to Belgium (as is my own personal Spotify subscription).   When the recipient i...
  • Jules_Tagoe
  • Visitor
  • 469 Views
  • 2 replies
  • 1 likes
  • Account
  • 469 Views
  • 2 replies
  • 1 likes

Solved!! How to change e-mail address if I lost access to it?

Hi, I just recently cancelled my premium account in order to try and fix this issue. Many years ago I created this Spotify account through the Facebook login tool, which caused my account to be created with the e-mail that used to be associated with ...

  • Casual Listener
  • Hi, I just recently cancelled my premium account in order to try and fix this issue.   Many years ago I created this Spotify account through the Facebook login tool, which caused my account to...
  • anacsg
  • Casual Listener
  • 1357 Views
  • 4 replies
  • 0 likes
  • Account
  • 1357 Views
  • 4 replies
  • 0 likes

Solved!! Spotify update on phone has account problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I have had a Spotify Unlimited Account for the last 11 years. An update I received a few ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi! I h...
  • silvaric
  • Casual Listener
  • 1075 Views
  • 10 replies
  • 0 likes
  • Unlimited
  • 1075 Views
  • 10 replies
  • 0 likes

Be able to delete a Spotify account from a deleted email.

There should be a way that agents are able to access and alter the email to be able to delete the account when necessary, and resolving this issue.

  • Visitor
  • There should be a way that agents are able to access and alter the email to be able to delete the account when necessary, and resolving this issue.
  • Maxim
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan allowing simultaneous play with spare accounts

I have spotify (and have used it since 2009-ish, I miss Roberta) and the new Family plan is great - my mum and wife are currenly members. This means I am using 3 out of my 5 'streams'. I also have Sonos at home, which is logged in with my account. Wh...

  • Regular
  • I have spotify (and have used it since 2009-ish, I miss Roberta) and the new Family plan is great - my mum and wife are currenly members.   This means I am using 3 out of my 5 'streams'. &nbs...
  • Jraward
  • Regular
  • 509 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 509 Views
  • 4 replies
  • 0 likes

Solved!! How can I see the account IDs or emails on my family plan

Plan: Premium FamilyCanada DeviceMultipleOperating SystemTesla Model 3 I can see the username by accessing plans on my family account, but I'm logged into Spotify on my Tesla and I have no way of seeing the account ID or email used for that account.I...

  • Casual Listener
  • Plan: Premium Family Canada   Device Multiple Operating System Tesla Model 3   I can see the username by accessing plans on my family account, but I'm logged into Spotify on my Tesl...
  • sixpercent
  • Casual Listener
  • 1122 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1122 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't reset password

So yesterday I got kicked out from account and when I tried to log in it says that password is incorrect, after that I tried to reset password but it says ,,The username or email you provided is not associated with an active Spotify account.'' *commu...

  • Casual Listener
  • So yesterday I got kicked out from account and when I tried to log in it says that password is incorrect, after that I tried to reset password but it says ,,The username or email you provided is not ...
  • Eni
  • Moderator
  • 357 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 357 Views
  • 3 replies
  • 0 likes

Unable to Access Facebook Linked Premium Account

PlanPremiumAccount NameKyle JacksonCountryUnited States Device(Samsung Galaxy S10+)Operating System(Android) My Spotify premium account is/was linked to my Facebook account, but the problem is that I deleted my Facebook account months ago and it is n...

  • Visitor
  •   Plan Premium Account Name Kyle Jackson Country United States   Device (Samsung Galaxy S10+) Operating System (Android)   My Spotify premium account is/was linked to my F...
  • Emilia_8
  • Community Legend
  • 568 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 568 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login, nothing working.

Hello, I'm having an issue where I can't login. I'm in a new computer, and I always get an error of authorization.I'm trying with my mail and with my username, both won't work. The only way that I can login is with a username that I never saw. The us...

  • Visitor
  • Hello, I'm having an issue where I can't login. I'm in a new computer, and I always get an error of authorization. I'm trying with my mail and with my username, both won't work. The only way that I ...
  • Novy
  • Moderator
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium account werkt niet

Goedendag, Vandaag premium account voor 3 maanden voor 0,99 maar heb wel betaalbewijs maar premium account werkt niet. Heb al uitgelogd en weer ingelogd.

  • Visitor
  • Goedendag, Vandaag premium account voor 3 maanden voor 0,99 maar heb wel betaalbewijs maar premium account werkt niet. Heb al uitgelogd en weer ingelogd.
  • user-removed
  • Not applicable
  • 4445 Views
  • 6 replies
  • 0 likes
  • Premium
  • 4445 Views
  • 6 replies
  • 0 likes

Solved!! Pub on my account prenium

hello,I am French I have just taken the 3-month samsung prenium trial offer and although my account appears to be in prenium, I still have advertisements路‍what can I do?thank you for your answersgood day PlanPremiumCountryFranceDeviceSamsung note 10+

  • Regular
  •   hello, I am French I have just taken the 3-month samsung prenium trial offer and although my account appears to be in prenium, I still have advertisements🤷‍♀️ what can I do? thank you for...
  • Kryptonell
  • Regular
  • 644 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 644 Views
  • 8 replies
  • 0 likes

Solved!! emails

PlanFreeCountry Device Operating System My Question or Issuei recently closed my Spotify account and now when i want to create a new account i wanted to use the email that i used before. when i try it, it says that the email is already being used in ...

  • Newbie
  •   Plan Free Country   Device   Operating System     My Question or Issue i recently closed my Spotify account and now when i want to create a new account i  w...
  • Maxim
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Account hacked

Plan Free/Premium: no Country :vietnam Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10

  • Newbie
  • Plan Free/Premium: no Country :vietnam   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10 &...
  • Maxim
  • Spotify Star
  • 377 Views
  • 1 replies
  • 1 likes
  • Account
  • 377 Views
  • 1 replies
  • 1 likes

Superuser Contribution Password reset email

Hi, I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago by itself. When I tried to log in using my credentials it says the password is wrong....

  • Newbie
  • Hi,  I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago  by itself. When I tri...
  • Alex
  • Spotify Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • Account
  • 509 Views
  • 1 replies
  • 0 likes