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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Aboodi
  • Newbie
  • 245579 Views
  • 416 replies
  • 25 likes
  • Account
    Free
  • 245579 Views
  • 416 replies
  • 25 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12734 Views
  • 6 replies
  • 11 likes
  • Security
  • 12734 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527431 Views
  • 989 replies
  • 113 likes
  • Account
  • 527431 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127733 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127733 Views
  • 74 replies
  • 12 likes

Auto play doesn’t work in search bar

After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc still doesn’t work

  • Visitor
  • After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc ...
  • Jose_M
  • Spotify Star
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

I can't find a music I listened in 2019, how can I find my most played ones

I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.

  • Visitor
  • I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.
  • Jose_M
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Address not matching

PlanFree/PremiumPremium DuoCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung galaxy s21 FEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I go to put in my address from my finances Spotif...

  • Visitor
  • Plan Free/Premium Premium Duo Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s21 FE Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
  • Jose_M
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Premium
  • 257 Views
  • 1 replies
  • 0 likes

Podcast stops playing

All songs/podcasts playback works fine except for when I try to listen to any episode of “Beach Too Sandy. Water Too Wet”. Every episode plays up to 8:38 min and then stops.

  • Visitor
  • All songs/podcasts playback works fine except for when I try to listen to any episode of “Beach Too Sandy. Water Too Wet”. Every episode plays up to 8:38 min and then stops.
  • Jose_M
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost many songs in my playlist

It is as if my playlist got sent back ~9 months and the re-arrangements and songs I added over the last 9 months are gone. My bestguess is that something might have happened as I booted my old phone to check some old texts and used spotify installed ...

  • Casual Listener
  • It is as if my playlist got sent back ~9 months and the re-arrangements and songs I added over the last 9 months are gone. My bestguess is that something might have happened as I booted my old ph...
  • g_norvik
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

niet alles kan ik luisteren

Hallo,Ik heb problemen met spotify. Ik kan niet altijd alle nummers luisteren terwijl mensen om mij heen, met hetzelfde abonnement, dit wel kunnen. Wat zou dit voor een probleem kunnen zijn? gr Romy

  • Visitor
  • Hallo, Ik heb problemen met spotify. Ik kan niet altijd alle nummers luisteren terwijl mensen om mij heen, met hetzelfde abonnement, dit wel kunnen.  Wat zou dit voor een probleem kunnen zijn?...
  • PvP1
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

How can I order premium account for other person?

I promised spotify premium account for my little sister as christmas gifl. I have my own account already and she lives in differen address. Is it possible to order premium account and use same credit card for payment as for my own account?

  • Visitor
  • I promised spotify premium account for my little sister as christmas gifl. I have my own account already and she lives in differen address. Is it possible to order premium account and use same credit...
  • Maxim
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

My husband is unable to access his account when he requests re-set password

Spotify Duo - my husband has received my invitation but his account will not recognise his password - he has requested to re-set it and you have confirmed you have sent it to his email - it has not arrived including spam his address is [redacted]@gma...

  • Visitor
  • Spotify Duo - my husband has received my invitation but his account will not recognise his password - he has requested to re-set it and you have confirmed you have sent it to his email - it has not a...
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Credit card cancel

HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can I do for the moment to not close my account with S...

  • Regular
  • HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can...
  • Maxim
  • Spotify Star
  • 1371 Views
  • 11 replies
  • 0 likes
  • Account
  • 1371 Views
  • 11 replies
  • 0 likes

Solved!! Conta com login por celular

Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem aleatório, queria trocar havendo a possibilidade.Desde ...

  • Visitor
  • Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem alea...
  • Bittencourt
  • Spotify Star
  • 585 Views
  • 3 replies
  • 0 likes
  • 585 Views
  • 3 replies
  • 0 likes

Get error when I try to log in on a new phone

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

  • Casual Listener
  • Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my compu...
  • Billy-J
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't view some songs' lyrics on my account

PlanFreeCountryNetherlandsDevicePC, Samsung A31Operating SystemWindows, Android 12 My Question or IssueHi,something is wrong with my account that I can't view some songs' lyrics (for example GHORS by HIPHOPOLOGIST). I tried creating another account t...

  • Casual Listener
  • Plan Free Country Netherlands Device PC, Samsung A31 Operating System Windows, Android 12   My Question or Issue Hi, something is wrong with my account that I can't view some songs' l...
  • Eni
  • Moderator
  • 377 Views
  • 3 replies
  • 0 likes
  • Account
  • 377 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost basic data

Haven't opened my Spotify in 3 weeks time and today when i finally logged in to my account, I have lost all my followers and the only people following are the artists with almost more than half my playlists gone. THere a fix? DeviceACER Nitro 7Operat...

  • Visitor
  • Haven't opened my Spotify in 3 weeks time and today when i finally logged in to my account, I have lost all my followers and the only people following are the artists with almost more than half my pl...
  • Joan
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero comprar el pack premium y me sale que es un error de tarjeta.

Hola. Hace días que quiero comprar el pack premium por 3 meses y sale que es un error de tarjeta, ya probé con 5 tarjetas más y sale el mismo error, la app la descargue de play story, ya no se que más hacer

  • Visitor
  • Hola. Hace días que quiero comprar el pack premium por 3 meses y sale que es un error de tarjeta, ya probé con 5 tarjetas más y sale el mismo error, la app la descargue de play story, ya no se que má...
  • Joan
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Move/merge Spotify Premium to the Family account

I have Spotify Premium account for a long time and a few months back created a Family account for my wife and kids. Is there any way to move/merge my private account to the Family?

  • Casual Listener
  • I have Spotify Premium account for a long time and a few months back created a Family account for my wife and kids. Is there any way to move/merge my private account to the Family?
  • Maxim
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 291 Views
  • 1 replies
  • 0 likes

[Q] Changing plan from Premium to Family

If I will upgrade my Premium plan to Family will I loose my presets like playlists, friends etc?

  • Casual Listener
  • If I will upgrade my Premium plan to Family will I loose my presets like playlists, friends etc?
  • Maxim
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 272 Views
  • 1 replies
  • 0 likes

Logging Into an Account

Hello! Three years ago, I did a collaboration with someone on Soundcloud and they have decided to post the song onto their Spotify. As of now, they go by a different artist name (which they have always changed throughout the years) and have made a re...

  • Newbie
  • Hello!   Three years ago, I did a collaboration with someone on Soundcloud and they have decided to post the song onto their Spotify. As of now, they go by a different artist name (which they ...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes