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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84659 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661258 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743063 Views
18 replies
29 likes
I'm trying to unsubscribe before I get charged tomorrow but it told me my password was incorrect. I reset my password but it still says it's incorrect and I need to unsubscribe before tonight. Help?
I'm trying to unsubscribe before I get charged tomorrow but it told me my password was incorrect. I reset my password but it still says it's incorrect and I need to unsubscribe before tonight. Help?
Newbie
283 Views
1 replies
0 likes
Last month i buy again the subscribtion, the advertisement said that im going to receive 3 months. now a month after i submit the registration to premium. spOTIFY want to charge me again.
Last month i buy again the subscribtion, the advertisement said that im going to receive 3 months. now a month after i submit the registration to premium. spOTIFY want to charge me again. &nbs...
Spotify Star
229 Views
1 replies
0 likes
Hello, i'm from German and i've got a problem with Spotify... When i log in to my account with my right data i get kicked after 2 - 4 seconds.. with the message error 9 wrong name or wrong password but when i but a anothing password i didnt loged in ...
Hello, i'm from German and i've got a problem with Spotify... When i log in to my account with my right data i get kicked after 2 - 4 seconds.. with the message error 9 wrong name or wrong password b...
Regular
767 Views
7 replies
0 likes
I subscribed with my Facebook profile but now I want to close for good my Facebook but I want to keep my Spotify profile because of my playlist plus is the one at the family premium. Do I make myself clear?
I subscribed with my Facebook profile but now I want to close for good my Facebook but I want to keep my Spotify profile because of my playlist plus is the one at the family premium. Do I make myself...
Not applicable
269 Views
2 replies
0 likes
Hi. July 19 2016 I upgraded my subscription to Spotify Family. I added family member with username catrine2003. She had Premium subscription until she was added to Spotify Family. Our problem is that catrine2003 still gets charged NOK 99 for Premium ...
Hi. July 19 2016 I upgraded my subscription to Spotify Family. I added family member with username catrine2003. She had Premium subscription until she was added to Spotify Family. &nb...
Spotify Star
223 Views
1 replies
0 likes
Took the 7 day trial, then the extra 30 days, but been charged early with no warning after I cancelled. Why??
Took the 7 day trial, then the extra 30 days, but been charged early with no warning after I cancelled. Why??
Spotify Star
218 Views
1 replies
0 likes
Why are my invites not being sent out by Spotify ? Of course there is no customer service support at all , they use we the customers to assist in THEIR shortcomings . I am a new user and like the service but after signing up , I realize there is ZERO...
Why are my invites not being sent out by Spotify ? Of course there is no customer service support at all , they use we the customers to assist in THEIR shortcomings . I am a new user and like the ser...
Spotify Star
305 Views
1 replies
0 likes
I have two Spotify accounts. One is being billed through iTunes, and the other is being billed directly to my credit card from Spotify. I would like to merge these two accounts into one family account, at the family rate, without losing any of my mus...
I have two Spotify accounts. One is being billed through iTunes, and the other is being billed directly to my credit card from Spotify. I would like to merge these two accounts into one f...
Spotify Star
176 Views
1 replies
0 likes
I want to delete my account but am unable to because I no longer have access to the email address used to create the account. Help???
I want to delete my account but am unable to because I no longer have access to the email address used to create the account. Help???
Spotify Star
204 Views
1 replies
0 likes
I currently have Spotify premium via my Vodafone contract, I am now cancelling this contract so my Spotify subscription will end at the same time. i want to subscribe to Spotify family instead, how do I change this and put in my payment details witho...
I currently have Spotify premium via my Vodafone contract, I am now cancelling this contract so my Spotify subscription will end at the same time. i want to subscribe to Spotify family inste...
Community Legend
333 Views
1 replies
0 likes
Hi, I renewed today spotify premium in the app store this morning, but in my iphone it still says that I have the free account. I deleted the app two times and installed it again, I also turned off the telephone...but it still does not work. Thank,s
Hi, I renewed today spotify premium in the app store this morning, but in my iphone it still says that I have the free account. I deleted the app two times and installed it again, I also tur...
Spotify Star
470 Views
3 replies
0 likes
Hi, A couple of weeks ago i took a free month of spotify premium, just to try it out. I really liked it but it was to expensive for the amount i used it. So i cancelled my subscription. After two weeks i logged in to my bank account and saw that they...
Hi, A couple of weeks ago i took a free month of spotify premium, just to try it out. I really liked it but it was to expensive for the amount i used it. So i cancelled my subscription. Afte...
Community Legend
517 Views
1 replies
0 likes
My premium subscription was paused back in Aug., but I recently just upgraded to the student subscription because I am now a student. They took out the $6.00 today on September 9, 2016 and I paid for it on Wednesday Septenber 7, 2016. But it is still...
My premium subscription was paused back in Aug., but I recently just upgraded to the student subscription because I am now a student. They took out the $6.00 today on September 9, 2016 and I paid for...
Spotify Star
177 Views
1 replies
0 likes
So I can log in through Facebook, and it is still MY usename, but someone has somehow edited both the passwork and contact email. So I cannot reset the passwork, becuase the reset link gets sent to the email account, and I can't reset the email accou...
So I can log in through Facebook, and it is still MY usename, but someone has somehow edited both the passwork and contact email. So I cannot reset the passwork, becuase the reset link gets sent to t...
Casual Listener
298 Views
2 replies
0 likes
I want to change my password for my onkyo device, but everytime I try I get the same error massage; there was à error during te progress.Nothing more than that.Is there Anyone that knows hoe to fix this?
I want to change my password for my onkyo device, but everytime I try I get the same error massage; there was à error during te progress. Nothing more than that. Is there Anyone that knows hoe to f...
Spotify Star
273 Views
1 replies
0 likes
And before you ask, I have logged out and in again and even deleted the app and re-downloaded.My subscription ran out a few days ago so I suffered a while before I went to Manage subscriptions in the iTunes app and selected 1 month. It was 14.99 and ...
And before you ask, I have logged out and in again and even deleted the app and re-downloaded. My subscription ran out a few days ago so I suffered a while before I went to Manage subscriptions in...
Spotify Star
237 Views
1 replies
0 likes
I am extremely pissed off because I canceled back in June 21016. It is now September 2016 and I am still being charged for something I don't use. If this is not resolved I will be calling my bank and reporting it as fraudulent charges. This company i...
I am extremely pissed off because I canceled back in June 21016. It is now September 2016 and I am still being charged for something I don't use. If this is not resolved I will be calling my bank and...
Spotify Star
300 Views
3 replies
0 likes
Hi there, would you please explain how I manage to get my playlists to my kids accounts? I do have the Family-Account, my kids are invited to my family-account and as my account says they are "active". But there are no playlists or songs I have in my...
Hi there, would you please explain how I manage to get my playlists to my kids accounts? I do have the Family-Account, my kids are invited to my family-account and as my account says t...
Newbie
602 Views
3 replies
0 likes
I went to create a Spotify account to find that one had already been used with my email address. I changed the password but they have their facebook to log into and I don't know how to remove their facebook from my account. Not to mention in trying t...
I went to create a Spotify account to find that one had already been used with my email address. I changed the password but they have their facebook to log into and I don't know how to remove their f...
Music Fan
468 Views
2 replies
0 likes
My account had canceled due to lack of payment but I just paid it and it's still showing an error message when i go to log in. It won't even let me put my info in, it just asks me if I want to downgrade. Help!
My account had canceled due to lack of payment but I just paid it and it's still showing an error message when i go to log in. It won't even let me put my info in, it just asks me if I want to downgr...
Community Legend
328 Views
1 replies
0 likes
