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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4501 Views
  • 0 replies
  • 9 likes
  • Security
  • 4501 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464136 Views
  • 975 replies
  • 110 likes
  • Account
  • 464136 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205309 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205309 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113013 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113013 Views
  • 72 replies
  • 12 likes

premium family

Hi how can I change premium family from my daughters account to mine, this because she will change her telefone company.Kind regardsJohn rune

  • Newbie
  • Hi how can I change premium family from my daughters account to mine, this because she will change her telefone company. Kind regards John rune
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Moving back to my family and want to keep my spotify account

Hi there, I moved back to my family in Germany and would like to join their spotify family plan, however, I am still registered in another country. Only option I see is cancelling my current subscription and registering a new account in Germany.Any c...

  • Newbie
  • Hi there,   I moved back to my family in Germany and would like to join their spotify family plan, however, I am still registered in another country. Only option I see is cancelling my current...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Charged twice with no response

Hi guys, A credit card account that I removed months ago is still being charged. I've submitted a contact form multiple times, but have not heard back. Can I connect with someone to review this matter further? Thank you,D

  • Casual Listener
  • Hi guys,   A credit card account that I removed months ago is still being charged. I've submitted a contact form multiple times, but have not heard back. Can I connect with someone to review t...
  • destinib07
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

Solved!! Can't buy premium and have been charged twice

I was using the free trial, but when the period was over I decided to buy the premium version. I input all my credit card data and clicked on "buy now" or something like that. R$10,00 were charged from my card, which is weird, because it costs R$14,3...

  • Casual Listener
  • I was using the free trial, but when the period was over I decided to buy the premium version. I input all my credit card data and clicked on "buy now" or something like that. R$10,00 were charged fr...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 225 Views
  • 1 replies
  • 0 likes

If I cancel my premium account, what specifically will I lose?

I am cutting back on expenses that are extrenuous and sadly, this is not one of my "have-to's" so it is on the chopping block. Hard, so hard because I love music and I am on here listening everyday. That all being said, will I lose my current playlis...

  • Newbie
  • I am cutting back on expenses that are extrenuous and sadly, this is not one of my "have-to's" so it is on the chopping block. Hard, so hard because I love music and I am on here listening everyday.&...
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

I want to use Spotify without Facebook

please delete my email: *********@hotmail.com to register again without facebook account,best regards

  • Newbie
  • please delete my email: *********@hotmail.com to register again without facebook account, best regards
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Unlinked Facebook from spotify, lost everything

Hi, I lost everything when I unlinked Facebook from my Spotify account. Now, when I link it back to FB it created a new account. I can't access my playlists and I lost my premium suscription. Can you link my original account back to my FB account? my...

  • Casual Listener
  • Hi,    I lost everything when I unlinked Facebook from my Spotify account.  Now, when I link it back to FB it created a new account. I can't access my playlists and I lost my premi...
  • paddington82
  • Casual Listener
  • 425 Views
  • 5 replies
  • 0 likes
  • 425 Views
  • 5 replies
  • 0 likes

Being charged after i canceled my subscription

Hi. I am still being charged after I canceled my subscription.I have never used the account and need to be reimbursed. I cannot get in touch with anyone. I filled out the contact form and got a generated response. I need to speak to someone.

  • Newbie
  • Hi. I am still being charged after I canceled my subscription.I have never used the account and need to be reimbursed. I cannot get in touch with anyone. I filled out the contact form and got a gener...
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

I want to get premium

  • Casual Listener
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! User

I creat This account today, than a pass the user link for a friend and he can't find my user (Harborhoteis) what can i do?!

  • Visitor
  • I creat This account today, than a pass the user link for a friend and he can't find my user (Harborhoteis) what can i do?!
  • user-removed
  • Not applicable
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

Can't pay for premium

I am trying to pay for premium through the paypal, but problem is that after i am pressing pay on paypal, it's just redirecting me back to spotify and nothing, what to do?

  • Newbie
  • I am trying to pay for premium through the paypal, but problem is that after i am pressing pay on paypal, it's just redirecting me back to spotify and nothing, what to do?
  • Yannickk
  • Newbie
  • 193 Views
  • 1 replies
  • 1 likes
  • 193 Views
  • 1 replies
  • 1 likes

Solved!! forgot password

I dont remember my password and I dont have access to my email account that is linked to spotify anymore. I can login to spotify through facebook I think, but I cant change the password or the email adess. How do I solve it?

  • Casual Listener
  • I dont remember my password and I dont have access to my email account that is linked to spotify anymore. I can login to spotify through facebook I think, but I cant change the password or the email ...
  • Astame
  • Community Legend
  • 728 Views
  • 5 replies
  • 0 likes
  • Login
  • 728 Views
  • 5 replies
  • 0 likes

Superuser Contribution Yanlis fotograf ve isim

Fake facebook hesabını düzenledim ama hala spotifyda eski fotoğraf ve isim görünüyor. Yardım lütfen

  • Visitor
  • Fake facebook hesabını düzenledim ama hala spotifyda eski fotoğraf ve isim görünüyor. Yardım lütfen
  • MaryC1
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Free subscription

I have a FREE 30 day trial and I was already charged twice though it is a FREE trial. How can I get my money back or this corrected?

  • Newbie
  • I have a  FREE 30 day trial and I was already charged twice though it is a FREE trial. How can I get my money back or this corrected?     
  • MaryC1
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Premium subscription

Hi, I have a premium account that I would like to cancel (return to free account) but on my subscription it's written that I have a free account. What can I do?

  • Newbie
  • Hi,    I have a premium account that I would like to cancel (return to free account) but on my subscription it's written that I have a free account. What can I do?
  • Maxim
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!! Payment challenges

Every month I am told there is a problem with my billing details, and asked to change my card details. And every month I re-enter the same card and details and all is well. There is money in my account, I pay other bills without problems - but still ...

  • Newbie
  • Every month I am told there is a problem with my billing details, and asked to change my card details. And every month I re-enter the same card and details and all is well. There is money in my ...
  • rah7926
  • Music Fan
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Cancel subscription on account

HiI have a problem, or my mom does. My sister "loaned" our moms credit card and subscribed to premium. Now that we found out we wish to cancel that.But we cannot access the account.. how do we cancel the subscription then ?

  • Casual Listener
  • Hi I have a problem, or my mom does. My sister "loaned" our moms credit card and subscribed to premium. Now that we found out we wish to cancel that. But we cannot access the account.. how do we ca...
  • Matthacker
  • Casual Listener
  • 312 Views
  • 4 replies
  • 0 likes
  • 312 Views
  • 4 replies
  • 0 likes

Email linked 2 accounts

My free trial account and my premium account have the same email address and now my premium account won't match up to my Facebook as it's still on my free trial one can you delete the free trial one please? Xx

  • Casual Listener
  • My free trial account and my premium account have the same email address and now my premium account won't match up to my Facebook as it's still on my free trial one 😞 can you delete the free trial o...
  • Bearfootrecords
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Login
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Can't Login

My Spotify App suddenly crashed this morning on my Xiaomi Mi5. i've tried everything like clearing my data, clearing my cache, force stop the app. But i can't start the app again, keeps crashing without even showing the UI. So I uninstalled it and re...

  • Casual Listener
  • My Spotify App suddenly crashed this morning on my Xiaomi Mi5. i've tried everything like clearing my data, clearing my cache, force stop the app. But i can't start the app again, keeps crashing with...
  • Bearfootrecords
  • Community Legend
  • 614 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 614 Views
  • 3 replies
  • 0 likes