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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 173025 Views
  • 697 replies
  • 57 likes
  • Account
  • 173025 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091011 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091011 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52032 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52032 Views
  • 58 replies
  • 8 likes

Unknown users messing with my stuff!

OK so for a long time I've had people logging into my spotify and changing my playlists and playing their own music. I've followed advice such as logging out everywhere, changing my facebook password, adding security on facebook etc but the minute I ...

  • Newbie
  • OK so for a long time I've had people logging into my spotify and changing my playlists and playing their own music. I've followed advice such as logging out everywhere, changing my facebook password...
  • osornios
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Security
  • 132 Views
  • 1 replies
  • 0 likes

Making the same playlist both collaborative and readonly for different people

Hi, My wife and I have shared a Spotify account for ages, and we both like to add songs and listen to various playlists. I'm also sharing the playlists with others but only so they can listen to them and not add songs. Now I'm sick of not being able ...

  • Regular
  • Hi,   My wife and I have shared a Spotify account for ages, and we both like to add songs and listen to various playlists. I'm also sharing the playlists with others but only so they can ...
  • osornios
  • Spotify Star
  • 585 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 585 Views
  • 1 replies
  • 1 likes

Spotify can't confirm Student Status

Hi, I registered for spotify premium on a student discount but i got a message last week letting me know my student dsicount was about to be cancelled and it gave me the option of extending it. However, whenever I try to extend it, it doesn't recogni...

  • Newbie
  • Hi, I registered for spotify premium on a student discount but i got a message last week letting me know my student dsicount was about to be cancelled and it gave me the option of extending it. Howev...
  • osornios
  • Spotify Star
  • 1395 Views
  • 1 replies
  • 0 likes
  • 1395 Views
  • 1 replies
  • 0 likes

Account hacked

  • Newbie
  • osornios
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Can't get into my Spotify

I forgot my username for Spotify and the email I have linked to my account, I no longer have access to, so I don't know how to get into my Spotify account. Any suggestions? I would like to either get back into it or delete my account because I am cur...

  • Newbie
  • I forgot my username for Spotify and the email I have linked to my account, I no longer have access to, so I don't know how to get into my Spotify account. Any suggestions? I would like to either get...
  • osornios
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Cancel Payment

I was charged $4.99 for a student premium account and I would like for that to be cancelled. I never showed any form of identification to be charged.

  • Newbie
  • I was charged $4.99 for a student premium account and I would like for that to be cancelled. I never showed any form of identification to be charged.
  • osornios
  • Spotify Star
  • 154 Views
  • 4 replies
  • 0 likes
  • 154 Views
  • 4 replies
  • 0 likes

Spotify Accounts

Just wondering why I am getting charged $12.99 for premium when another account is getting charged $10.99 for premium??? Why is one account getting charged more?

  • Casual Listener
  • Just wondering why I am getting charged $12.99 for premium when another account is getting charged $10.99 for premium??? Why is one account getting charged more?
  • osornios
  • Spotify Star
  • 98 Views
  • 3 replies
  • 0 likes
  • 98 Views
  • 3 replies
  • 0 likes

Change Credit Card in Mexico

No puedo cambiar de tarjeta a una nueva pues la otra me robaron. En todos los otros portales si pude, por ejemplo en Netflix. El banco dice que no está recibiendo el cargo.AYUDA !!!!˜!

  • Newbie
  • No puedo cambiar de tarjeta a una nueva pues la otra me robaron. En todos los otros portales si pude, por ejemplo en Netflix. El banco dice que no está recibiendo el cargo. AYUDA !!!!˜!
  • osornios
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Subsription via App Store (HKG)

I subsribe for Spotify Premium last year via credit card and I'd continue my subsription via Apple app store on 09/08/2016. The status shown that I'm now using Spotify Premium in app store but it is Free in my Spotify account.I tried all solutions pr...

  • Casual Listener
  • I subsribe for Spotify Premium last year via credit card and I'd continue my subsription via Apple app store on 09/08/2016. The status shown that I'm now using Spotify Premium in app store but it is ...
  • osornios
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 65 Views
  • 1 replies
  • 0 likes

Advertisement in my premium account

Hi, I've installed spotify in my tablet. I've logged in with my subscribed account where I don't get adds. However when using it in my tablet I got the adds. Why is it so? Shouldn't I be able to use it in more than one device? thanks

  • Casual Listener
  • Hi, I've installed spotify i n my tablet. I've logged in with my subscribed account where I don't get adds. However when using it in my tablet I got the adds. Why is it so? Shouldn't I be able to use...
  • osornios
  • Spotify Star
  • 145 Views
  • 3 replies
  • 0 likes
  • 145 Views
  • 3 replies
  • 0 likes

Preguntas sobre cuenta premium

Hola, me podrían decir si teniendo cuenta premium ya se quita el modo aleatorio de reproducción, gracias de ante mano.

  • Casual Listener
  • Hola, me podrían decir si teniendo cuenta premium ya se quita el modo aleatorio de reproducción, gracias de ante mano.
  • osornios
  • Spotify Star
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

premium still playing adverts

Hi I pay for premium but still have adverts playing and can only use shuffle play on mobie device can you please fix so I have the true premium experience ThanksJames

  • Newbie
  • Hi I pay for premium but still have adverts playing and can only use shuffle play on mobie device    can you please fix so I have the true premium experience    Thanks James&...
  • Toadtoad
  • Roadie
  • 102 Views
  • 2 replies
  • 0 likes
  • 102 Views
  • 2 replies
  • 0 likes

Phone won't show I have premium

Same story as everyone else...I bought premium and the app wouldn't register that I had bought it. Did everything suggested in the forums-uninstall, logout and login etc. I bought it through iTunes (where it decides to charge me 13$ instead of ten, w...

  • Newbie
  • Same story as everyone else...I bought premium and the app wouldn't register that I had bought it. Did everything suggested in the forums-uninstall, logout and login etc. I bought it through iTunes (...
  • Toadtoad
  • Roadie
  • 124 Views
  • 2 replies
  • 0 likes
  • 124 Views
  • 2 replies
  • 0 likes

Spotify premium not working

I have just subsribed to spotify premium via iTunes, but however, the subsription shows that I am still on Spotify Free and not Premium. On the lists of subsriptions under my apple ID however shows Spotify Premium. I have only logged into 2 different...

  • Newbie
  • I have just subsribed to spotify premium via iTunes, but however, the subsription shows that I am still on Spotify Free and not Premium. On the lists of subsriptions under my apple ID however shows S...
  • WINGSYEE
  • Casual Listener
  • 112 Views
  • 2 replies
  • 1 likes
  • 112 Views
  • 2 replies
  • 1 likes

change country and fb link

Im getting confused with my account now. I'm trying to link it to facebook but i always get an error message that some error happened. and it looks like guzman.kimivana@gmail.com account is different from the one similar to faceboon (i.e. followers, ...

  • Visitor
  • Im getting confused with my account now. I'm trying to link it to facebook but i always get an error message that some error happened. and it looks like guzman.kimivana@gmail.com account is different...
  • sascha_e
  • Regular
  • 128 Views
  • 5 replies
  • 0 likes
  • Account
  • 128 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Enter Family Code- "Sorry Something Went Wrong"

Hi, I get an error message when trying to redeem a family code. I believe it may be down to recently changing region (the spotify family is in the region i changed to). Would be great to get someone to look into my account.

  • Casual Listener
  • Hi,   I get an error message when trying to redeem a family code. I believe it may be down to recently changing region (the spotify family is in the region i changed to). Would be great to get...
  • wilkoitfc
  • Casual Listener
  • 641 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 641 Views
  • 2 replies
  • 0 likes

Upgrading to Spotify premium on the app (iOS)

Hi.I'm on the app logged in but when I click subscription it doesn't give me an option to upgrade or anything and can't see anything anywhere else?Any ideas

  • Newbie
  • Hi. I'm on the app logged in but when I click subscription it doesn't give me an option to upgrade or anything and can't see anything anywhere else? Any ideas
  • sascha_e
  • Regular
  • 1951 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 1951 Views
  • 1 replies
  • 0 likes

Solved!! My FB Account hacked (With Premium attached) Help

My facebook account got hacked and taken down and I signed up with adding the premium account. Now I cant get premium cause Of My FB getting hacked. I made this email. Is there anyway I can talk to representative to switch it? Im stressing out please...

  • Casual Listener
  • My facebook account got hacked and taken down and I signed up with adding the premium account. Now I cant get premium cause Of My FB getting hacked. I made this email. Is there anyway I can talk to r...
  • Maxim
  • Spotify Star
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

Won't let me connect to Facebook...

Hi there. I am trying to connect to Facebook but can't seem to get it working. On the Mobile app, I tried clicking the connect to Facebook button... It opens up Facebook but then quickly closes and goes back to the same "connect to Facebook" button.O...

  • Newbie
  • Hi there. I am trying to connect to Facebook but can't seem to get it working. On the Mobile app, I tried clicking the connect to Facebook button... It opens up Facebook but then quickly closes and g...
  • user-removed
  • Not applicable
  • 853 Views
  • 2 replies
  • 0 likes
  • Account
  • 853 Views
  • 2 replies
  • 0 likes

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