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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10027 Views
  • 3 replies
  • 9 likes
  • Security
  • 10027 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498964 Views
  • 982 replies
  • 112 likes
  • Account
  • 498964 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214687 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214687 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122956 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122956 Views
  • 72 replies
  • 12 likes

Superuser Contribution my premium is gone

I have (or had) a premium account which charged automatically to a credit card and it suddenly stopped doing it and it switched me to free premium. What happened?

  • Newbie
  • I have (or had) a premium account which charged automatically to a credit card and it suddenly stopped doing it and it switched me to free premium. What happened?
  • user-removed
  • Not applicable
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Why am getting ads on Spotify premium?!

Can someone please tell me why every single member I have in my family is getting ads on their Spotify when they are linked to my premium family plan?

  • Newbie
  • Can someone please tell me why every single member I have in my family is getting ads on their Spotify when they are linked to my premium family plan?
  • osornios
  • Spotify Star
  • 631 Views
  • 1 replies
  • 0 likes
  • 631 Views
  • 1 replies
  • 0 likes

Solved!! Deleting card cancels Premium trial?

Hi! I would like to know if I can cancel my card on my account but still keep the 1 month free trial on Premium. I know this is kind of stingy of me after I just registered my card, but I'm afraid I'll get charged before I take it off. So could someo...

  • Visitor
  • Hi! I would like to know if I can cancel my card on my account but still keep the 1 month free trial on Premium. I know this is kind of stingy of me after I just registered my card, but I'm afraid I'...
  • kirashi
  • Community Legend
  • 1937 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1937 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fui cobrado mesmo tendo cancelado assinatura à dois meses!!! Quero meu dinheiro de volta!

Mesmo tendo cancelado pelo site minha assinatura, recebi um email do Ebanx me parabenizando por ter pago a assinatura Spotify premium sendo que cancelei a renovação automática mês passado! Um absurdo, quero meu dinheiro de volta!

  • Casual Listener
  • Mesmo tendo cancelado pelo site minha assinatura, recebi um email do Ebanx me parabenizando por ter pago a assinatura Spotify premium sendo que cancelei a renovação automática mês passado! Um absurdo...
  • dupardal
  • Casual Listener
  • 307 Views
  • 4 replies
  • 0 likes
  • 307 Views
  • 4 replies
  • 0 likes

Solved!! Login failed on the App with Gmail Account But I Can on Spotify Web Page

I have an standard Spotify account with Gmail, I haven't been able to login in the App for iPad & iPhone and also the Web Player; BUT I CAN login the normal Web page of Spotify. So it doesn't matter if I restart my account password because there's no...

  • Casual Listener
  • I have an standard Spotify account with Gmail, I haven't been able to login in the App for iPad & iPhone and also the Web Player; BUT I CAN login the normal Web page of Spotify. So it doesn't mat...
  • aranhc
  • Casual Listener
  • 1786 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 1786 Views
  • 2 replies
  • 0 likes

Solved!! UK price to Australian account

Hello everyone, Last 26th of September I moved to Melbourne and I was wondering how I could move my premium account from UK to Australia. It's also cheaper! Thank you, S

  • Newbie
  • Hello everyone,   Last 26th of September I moved to Melbourne and I was wondering how I could move my premium account from UK to Australia. It's also cheaper! 😉   Thank you, ...
  • Maxim
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is used by another person.

A person probably from Holland is using my account, because my discover weekly list is turned into his, and the sentences are in Dutch. "Je wekelijkse muziek mix. De beste ontdekkingen, speciaal voor jou. Elke maandag helemaal vers, dus sla je favori...

  • Newbie
  • A person probably from Holland is using my account, because my discover weekly list is turned into his, and the sentences are in Dutch.    "Je wekelijkse muziek mix. De beste ontdekkingen...
  • user-removed
  • Not applicable
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! Unauthorized use of my account to play 1 song over and over.

Hi, everytime I've opened up Spotify in the past 2 days the last played track has been some stupid random song named "For Free (Feat. Conor Maynard)" by Anth, Conor Maynard. First few times I brushed it off thinking I listened to the song drunk or it...

  • Casual Listener
  • Hi, everytime I've opened up Spotify in the past 2 days the last played track has been some stupid random song named "For Free (Feat. Conor Maynard)" by Anth, Conor Maynard.   First few times ...
  • Vinnies
  • Casual Listener
  • 574 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 574 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify account

Ho fatto il piano di 1 mese gratis e poi 9.99 , perché mi ha preso 9.99 già nel primo mese?!?! Vorrei un rimborso grazie

  • Newbie
  • Ho fatto il piano di 1 mese gratis e poi 9.99 , perché mi ha preso 9.99 già nel primo mese?!?! Vorrei un rimborso grazie
  • user-removed
  • Not applicable
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Probremas com pagamento

Recebi a mensagem falando que minha conta premium não foi paga, porém ja foi ate cobrado em meu cartão. Gostaria que fosse resolvido

  • Visitor
  • Recebi a mensagem falando que minha conta premium não foi paga, porém ja foi ate cobrado em meu cartão. Gostaria que fosse resolvido
  • user-removed
  • Not applicable
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I switched to family premium plan but already have premium will be twice? also how can I play music on phone & desktop at the same time but listening to different music

  • Newbie
  • I switched to family premium plan but already have premium will be twice? also how can I play music on phone & desktop at the same time but listening to different music
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Family account shared overseas

Hey there,I want to add an American family member of mine to my Spotify family account, but I'm being told, that the new account has to be opened in the same country as I did (Germany). Any way to get around this?Thanks for your help.Shawn

  • Newbie
  • Hey there, I want to add an American family member of mine to my Spotify family account, but I'm being told, that the new account has to be opened in the same country as I did (Germany). Any way to ...
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

premium family

Hi how can I change premium family from my daughters account to mine, this because she will change her telefone company.Kind regardsJohn rune

  • Newbie
  • Hi how can I change premium family from my daughters account to mine, this because she will change her telefone company. Kind regards John rune
  • Maxim
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Moving back to my family and want to keep my spotify account

Hi there, I moved back to my family in Germany and would like to join their spotify family plan, however, I am still registered in another country. Only option I see is cancelling my current subscription and registering a new account in Germany.Any c...

  • Newbie
  • Hi there,   I moved back to my family in Germany and would like to join their spotify family plan, however, I am still registered in another country. Only option I see is cancelling my current...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Charged twice with no response

Hi guys, A credit card account that I removed months ago is still being charged. I've submitted a contact form multiple times, but have not heard back. Can I connect with someone to review this matter further? Thank you,D

  • Casual Listener
  • Hi guys,   A credit card account that I removed months ago is still being charged. I've submitted a contact form multiple times, but have not heard back. Can I connect with someone to review t...
  • destinib07
  • Casual Listener
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Solved!! Can't buy premium and have been charged twice

I was using the free trial, but when the period was over I decided to buy the premium version. I input all my credit card data and clicked on "buy now" or something like that. R$10,00 were charged from my card, which is weird, because it costs R$14,3...

  • Casual Listener
  • I was using the free trial, but when the period was over I decided to buy the premium version. I input all my credit card data and clicked on "buy now" or something like that. R$10,00 were charged fr...
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 235 Views
  • 1 replies
  • 0 likes