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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 394 Views
  • 0 replies
  • 6 likes
  • Security
  • 394 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439458 Views
  • 970 replies
  • 108 likes
  • Account
  • 439458 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195198 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195198 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106806 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106806 Views
  • 70 replies
  • 11 likes

Superuser Contribution Can't add family to family subscription

Hi,My husband started his Spotify account while in Norway, so his country code is NO. I have started a family subscription from Sweden now and he has tried changing his country code to SE, but according to spotify, the changes will not be validated u...

  • Newbie
  • Hi, My husband started his Spotify account while in Norway, so his country code is NO. I have started a family subscription from Sweden now and he has tried changing his country code to SE, but acco...
  • FabianS_Bogota
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Account page will not display

I am trying to change my payment details - I have recently had to get a new card but when I log in to my account and click the link 'change payment details' i just get the page that says page will not display. It seems I can login to my account but c...

  • Casual Listener
  • I am trying to change my payment details - I have recently had to get a new card but when I log in to my account and click the link 'change payment details' i  just get the page that says p...
  • MT61
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ps4 abroad

So Ive had my PS4 for sometime now and about 3 weeks after using Spotify on it I got an error saying something along the lines of login failed due to being abroad more than 14 days, i hadnt left the country or even town. I tried deleting the app, log...

  • Newbie
  • So Ive had my PS4 for sometime now and about 3 weeks after using Spotify on it I got an error saying something along the lines of login failed due to being abroad more than 14 days, i hadnt left the ...
  • FabianS_Bogota
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Account (user) name change

Hi,It seems that my Spotify Premium account name, which contains a special character, creates trouble with my SpotifyConnect compatible hi-fi device.How can I have it changed?Thanks!David

  • Casual Listener
  • Hi, It seems that my Spotify Premium account name, which contains a special character, creates trouble with my SpotifyConnect compatible hi-fi device. How can I have it changed? Thanks! David
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

I am a premium custumer, why is I login as a Free.

Hello I pay for premium but when I login it says Free, Why? And I get commersials, fix this immediatly. Gun Fhager [email address removed]

  • Newbie
  • Hello  I pay for premium but when I login it says Free, Why? And I get commersials, fix this immediatly. Gun Fhager [email address removed] 
  • AntonGerland
  • Newbie
  • 251 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 251 Views
  • 2 replies
  • 0 likes

Cant subscribe to premium.

I already paid my dues. Im on postpaid, but i cant go with premium as it says there's a problem with my carrier but i dont think i have. Please do something about this. I love Spotify.

  • Casual Listener
  • I already paid my dues. Im on postpaid, but i cant go with premium as it says there's a problem with my carrier but i dont think i have. Please do something about this. I love Spotify.
  • griintut05
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't change country and use Spotify

I can't log into spotify because it wont let me change my country, says that my postal code is wrong and everything is wrong and i just need to my music I CANT RUN WITHOUT MY MUSIC SOMEONE HELP ME CHANGE THE COUNTRY bless x

  • Newbie
  • I can't log into spotify because it wont let me change my country, says that my postal code is wrong and everything is wrong and i just need to my music I CANT RUN WITHOUT MY  MUSIC SOMEONE HELP...
  • FabianS_Bogota
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Unsubscribe but still paying.

Hello, I disabled spotify premium on the day the promotion month ended. The problem is that i still payed for the next month. first my account was downgraded for a few days, but after that it went back to premium again. i kept on using spotify this m...

  • Visitor
  • Hello,   I disabled spotify premium on the day the promotion month ended. The problem is that i still payed for the next month. first my account was downgraded for a few days, but after t...
  • Maxim
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

Subscription cancelled still being charged

I cancelled my Spotify subscription and I was charged not only once, but twice this month. My account is showing that I no longer have a premium subscription yet I am still being charged?

  • Casual Listener
  • I cancelled my Spotify subscription and I was charged not only once, but twice this month. My account is showing that I no longer have a premium subscription yet I am still being charged?
  • beccac15
  • Casual Listener
  • 161 Views
  • 2 replies
  • 0 likes
  • 161 Views
  • 2 replies
  • 0 likes

I paid twice and nothing! i'm Still Free !!

A few days I've been trying a solution to my account on Spotify but unfortunately I can not, despite receiving notification of the credit operator via SMS on the payment act, I continue with the free User account. it pisses me off enough since there ...

  • Newbie
  • A few days I've been trying a solution to my account on Spotify but unfortunately I can not, despite receiving notification of the credit operator via SMS on the payment act, I continue with the free...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Student Discount Germany

Hi, my name is Danielive been trying to suscribe to the student discount since 1 week, i have my unidays account working, everything is good but when i tryto go to the student discount i keep getting this problem ´´Unsupported CountryYou may wish to ...

  • Casual Listener
  • Hi, my name is Daniel ive been trying to suscribe to the student discount since 1 week, i have my unidays account working, everything is good but when i tryto go to the student discount i keep getti...
  • Maxim
  • Spotify Star
  • 952 Views
  • 5 replies
  • 0 likes
  • 952 Views
  • 5 replies
  • 0 likes

Solved!! Messages gone

Here is what happend:I wrote a reply to a message. I got a "Failed to send meassage" error. I quit the spotify app, opened it again and now all my messages are gone!!!It looks like a serious bug... Are the messages hiding somwhere? Can I get them bac...

Screen Shot 2015-04-07 at 15.09.07.png
  • Casual Listener
  • Here is what happend: I wrote a reply to a message. I got a "Failed to send meassage" error. I quit the spotify app, opened it again and now all my messages are gone!!! It looks like a ser...
  • jreed93523
  • Casual Listener
  • 2256 Views
  • 12 replies
  • 3 likes
  • Account
    Premium
  • 2256 Views
  • 12 replies
  • 3 likes

Solved!! Trouble updating payment details

I stopped adding money onto the card my account is connected to a while back with plans of changing it to a different account. My student subscription recently expired and now it is not allowing me to change my payment details until I can verify that...

  • Casual Listener
  • I stopped adding money onto the card my account is connected to a while back with plans of changing it to a different account. My student subscription recently expired and now it is not allowing me t...
  • hexbedos
  • Newbie
  • 910 Views
  • 4 replies
  • 1 likes
  • Account
    Subscription
  • 910 Views
  • 4 replies
  • 1 likes

Subscribed and paying every month but showing as Free!

I having been paying on the 1st of each month but my subscription still says that I am getting a free service. Please arrange for a credit

  • Casual Listener
  • I having been paying on the 1st of each month but my subscription still says that I am getting a free service. Please arrange for a credit
  • AlastairJ
  • Casual Listener
  • 269 Views
  • 4 replies
  • 0 likes
  • 269 Views
  • 4 replies
  • 0 likes

My celular was stolen

Hello....... My cell phone was stolen the other day, and Movistar blocked the number and cell phone so that it can be used. happens to spotify account, I would not want anything that these criminals use cell. that I have to do? is a premium account u...

  • Newbie
  • Hello.......     My cell phone was stolen the other day, and Movistar blocked the number and cell phone so that it can be used. happens to spotify account, I would not want anything that...
  • Bittencourt
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 accounts

hey guys! just wanna check ..is it possible to link 2 accounts registered under spotify ?

  • Casual Listener
  • hey guys! just wanna check ..is it possible to link 2 accounts registered under spotify ?
  • nehde
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Solved!! Account deletion

Hello to all, could someone explain to me how to delete my Spotify account? I tried to send the request, but I get only a preset response that does nothing. I want to create a new account with the same email address, but with the current account I ca...

  • Casual Listener
  • Hello to all, could someone explain to me how to delete my Spotify account? I tried to send the request, but I get only a preset response that does nothing. I want to create a new account with the sa...
  • LostS5
  • Newbie
  • 1069 Views
  • 5 replies
  • 0 likes
  • Account
  • 1069 Views
  • 5 replies
  • 0 likes

Payment trouble

Hi,i want to renew my spotify premium with a gift card that i have redeem with a regular reciept on my account.But from some days i receive spotify mails that my account premium is ending. Now i have 2 days left but i have paid.so what am i suppose t...

  • Newbie
  • Hi,i want to renew my spotify premium with a gift card that i have redeem with a regular reciept on my account.But from some days i receive spotify mails that my account premium is ending. Now i have...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Artists

How can I manage my existing artist page on spotify ?

  • Casual Listener
  • How can I manage my existing artist page on spotify ?
  • tightlexor
  • Casual Listener
  • 331 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Unlimited
  • 331 Views
  • 6 replies
  • 0 likes

Refund

I disabled Spotify Premium on 27.09.2016 since the promotion ended on 09.29.2016 but I was charged the same € 10 monthly with no receipt! how do I get back the money?

  • Casual Listener
  • I disabled Spotify Premium on 27.09.2016 since the promotion ended on 09.29.2016 but I was charged the same € 10 monthly with no receipt! how do I get back the money?
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Free
  • 193 Views
  • 1 replies
  • 0 likes