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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9135 Views
  • 2 replies
  • 9 likes
  • Security
  • 9135 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483014 Views
  • 979 replies
  • 111 likes
  • Account
  • 483014 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211162 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211162 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121069 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121069 Views
  • 72 replies
  • 12 likes

Superuser Contribution Payed with code but the account is still on pause

Hi all, I have payed for premium with a card 1 month ago, they remembered me I will have to pay or my subscription as premium will be disabled.. today I payed with a code got in shop, but now I opened spotify and found it on PAUSE.. What can I do? I ...

  • Newbie
  • Hi all, I have payed for premium with a card 1 month ago, they remembered me I will have to pay or my subscription as premium will be disabled.. today I payed with a code got in shop, but now I opene...
  • Alejandro_C
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charge Twice

I need WHY and how can I get my MONEY BACK SOONI have been charge twice for this service.Contact me fast[email address removed]

  • Newbie
  • I need WHY and how can I get my MONEY BACK SOON I have been charge twice for this service. Contact me fast [email address removed]
  • Alejandro_C
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution abonnement

Bonjour,Je me suis abonne à Spotify pretium mais je suis toujours en free alors que j'ai donner mes codes de carte bleu, pouvez vous m'aider?

  • Newbie
  • Bonjour, Je me suis abonne à Spotify pretium mais je suis toujours en free alors que j'ai donner mes codes de carte bleu, pouvez vous m'aider?
  • Alejandro_C
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelar mi inicio de sesión por facebook

Di de alta el periodo de prueba para Premium pero una vez que ingresé desde mi cuenta en Facebook no tuve acceso a premium y sin embargo me han hecho el cargo ya a mi tarjeta de crédito.Quise recuperar mi contraseña para ingresar a mi cuenta normal p...

  • Visitor
  • Di de alta el periodo de prueba para Premium pero una vez que ingresé desde mi cuenta en Facebook no tuve acceso a premium y sin embargo me han hecho el cargo ya a mi tarjeta de crédito. Quise recup...
  • Alejandro_C
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 242 Views
  • 1 replies
  • 0 likes

How do I discontinue this service

I just found out my mom has been paying for this service for a year or more she dosen't even know what it is how do I contact Spotify to stop this ??

  • Newbie
  • I just found out my mom has been paying for this service for a year or more she dosen't even know what it is how do I contact Spotify to stop this ??
  • osornios
  • Spotify Star
  • 297 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 297 Views
  • 2 replies
  • 0 likes

2 accounts

Hello I have 2 accounts and i paid for the wrong one so I cancelled it and paid for the correct account and my money has not refunded back to my card

  • Newbie
  • Hello I have 2 accounts and i paid for the wrong one so I cancelled it and paid for the correct account and my money has not refunded back to my card 
  • Algee
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Online Gift Card Not Received?

I purchased a 1 year premium subscription around 3 days ago using the online gift card system where they email it to the recipient on a certain day. It was supposed to be received today but it hasn't arrived. Furthermore, my copy of the receipt has n...

  • Newbie
  • I purchased a 1 year premium subscription around 3 days ago using the online gift card system where they email it to the recipient on a certain day. It was supposed to be received today but it hasn't...
  • osornios
  • Spotify Star
  • 2333 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 2333 Views
  • 1 replies
  • 0 likes

Solved!! How to disconnect facebook

So I've gone through Facebook and disconnected the app but it's still showing my name.I've uninstalled the app and tried to reinstall it but it's still shows the name and it's irritating me.I'm just using my phone app at the moment.Any help would be ...

  • Newbie
  • So I've gone through Facebook and disconnected the app but it's still showing my name. I've uninstalled the app and tried to reinstall it but it's still shows the name and it's irritating me. I...
  • Algee
  • Roadie
  • 602 Views
  • 3 replies
  • 0 likes
  • 602 Views
  • 3 replies
  • 0 likes

Cierre total de cuenta

Necesitó cerrar mi cuenta sin tanto rollo pasenme los links directos para no dar tanta vuelta es un lío con en cierre de cuentas y necesitó solución

  • Newbie
  • Necesitó cerrar mi cuenta sin tanto rollo pasenme los links directos para no dar tanta vuelta es un lío con en cierre de cuentas y necesitó solución
  • osornios
  • Spotify Star
  • 885 Views
  • 4 replies
  • 4 likes
  • Free
  • 885 Views
  • 4 replies
  • 4 likes

Solved!! Can't access Spotify using facebook login on iPhone

Hello, I deleted Spotify off my phone and redownloaded it. I went to login using Facebook and it goes to the Facebook screen. I type in my credentials and it reloads the sign-in page again. I have other apps that use the Facebook sign-in just fine. I...

  • Casual Listener
  • Hello,   I deleted Spotify off my phone and redownloaded it. I went to login using Facebook and it goes to the Facebook screen. I type in my credentials and it reloads the sign-in page again. ...
  • lord_fyk
  • Roadie
  • 663 Views
  • 5 replies
  • 0 likes
  • 663 Views
  • 5 replies
  • 0 likes

Superuser Contribution Suscripción

¿Por qué si se supone que la promoción era pagas tu suscripción y te regalaban un mes porque ahora piden que pagues otro mes sin haber recibido el mes gratis que prometieron ?

  • Newbie
  • ¿Por qué si se supone que la promoción era pagas tu suscripción y te regalaban un mes porque ahora piden que pagues otro mes sin haber recibido el mes gratis que prometieron ?
  • Alejandro_C
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

no code has been given to enter Pin

i have been waiting all night for my pin to get to premium But nothing came My country is in phillipines My carrier is Smart Philippines Please Respond immediately

  • Casual Listener
  • i have been waiting all night for my pin to get to premium But nothing came My country is in phillipines My carrier is Smart Philippines Please Respond immediately
  • Algee
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Charged twice what i should be charged

I have a spotify student account and i was charged 10$. Refund?

  • Newbie
  • I have a spotify student account and i was charged 10$. Refund?
  • Algee
  • Roadie
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Paused

I have reached the end of my introductory offer and have renewed my premium account with the use of a voucher that I purchased, which has been received and receipted. However, my account has now been paused, despite paying for the service! Can this b...

  • Newbie
  • I have reached the end of my introductory offer and have renewed my premium account with the use of a voucher that I purchased, which has been received and receipted.  However, my account has no...
  • Alejandro_C
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estou tentando tornar minha conta premium e nao consigo

Estou tentando tornar minha conta premium e não consigo. Foi debitado do meu cartão 4x já. No mesmo dia. Queria um telefone para contato para resolver essa situação.

  • Newbie
  • Estou tentando tornar minha conta premium e não consigo. Foi debitado do meu cartão 4x já. No mesmo dia. Queria um telefone para contato para resolver essa situação.
  • Alejandro_C
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution van premium naar premium family

Ik had een premium account en een vriendin vroeg of ik gratis bij haar premium family account wilde komen. Ik heb de family uitnodiging geaccepteerd, maar er wordt nog steeds €10 van mijn rekening afgeschreven. Moet ik het premium abbonomemt nog erge...

  • Newbie
  • Ik had een premium account en een vriendin vroeg of ik gratis bij haar premium family account wilde komen. Ik heb de family uitnodiging geaccepteerd, maar er wordt nog steeds €10 van mijn rekening af...
  • Alejandro_C
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Cant log in anymore

It has been a week since I can't log in. I don't get any updates anymore in my inbox and if I try to change the password, it says that my email is not connected with a active account. I find this odd. I have all ready filled out the form in contact u...

  • Casual Listener
  • It has been a week since I can't log in. I don't get any updates anymore in my inbox and if I try to change the password, it says that my email is not connected with a active account. I find this odd...
  • sakura08
  • Roadie
  • 2046 Views
  • 11 replies
  • 4 likes
  • Account
    Login
    Security
  • 2046 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify premium

Tentei efetuar a compra do spotify Premium por 3 vezes só que as 3 travaram não concluiu...so que as 3 tentativas foram debitados do meu cartão de crédito.

  • Newbie
  • Tentei efetuar a compra do spotify Premium por 3 vezes só que as 3 travaram não concluiu...so que as 3 tentativas foram debitados do meu cartão de crédito.
  • Alejandro_C
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes