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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Patverderrie
  • Visitor
  • 255922 Views
  • 782 replies
  • 81 likes
  • Account
  • 255922 Views
  • 782 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126568 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126568 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69804 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69804 Views
  • 63 replies
  • 8 likes

Solved!! Transfer playlists to a new account from another that used to use facebook and was suspended

I no longer have access to my facebook account . I create a new on spotify , but I want my old playlist I sent a request , but it was never answered. I heard that this was a problem that you could solve manually. Help?

  • Casual Listener
  • I no longer have access to my facebook account . I create a new on spotify , but I want my old playlist     I sent a request , but it was never answered. I heard that this was a p...
  • Grhodius
  • Casual Listener
  • 648 Views
  • 8 replies
  • 0 likes
  • Other
  • 648 Views
  • 8 replies
  • 0 likes

Superuser Contribution Subscription

Can someone help me with my subscription?

  • Casual Listener
  • Can someone help me with my subscription?
  • taypeters
  • Casual Listener
  • 143 Views
  • 4 replies
  • 0 likes
  • 143 Views
  • 4 replies
  • 0 likes

Superuser Contribution Eu deletei o facebook e nao consigo mais acessar o spotify

Boa noite, Eu aderi ao spotify com a conta rodolfoveturim@hotmail.com atraves do FACEBOOK. Por razoes pessoais deletei o facebook e nao tenho interesse em recriar a conta.Infelizmente devido a esse fato nao consigo acessar o SPOTIFY com a minha accou...

  • Casual Listener
  • Boa noite,   Eu aderi ao spotify com a conta rodolfoveturim@hotmail.com atraves do FACEBOOK. Por razoes pessoais deletei o facebook e nao tenho interesse em recriar a conta. Infelizmente devi...
  • Alejandro_C
  • Spotify Legend
  • 3368 Views
  • 3 replies
  • 1 likes
  • 3368 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't log in

My susscrption to spotifiy is linked to my email alemartincha@web.de, when I susscribed I was living in Germany, but since some months ago I came back to home so my email was blocked, I don't remember my password but the system gives me the option to...

  • Newbie
  • My susscrption to spotifiy is  linked to my email alemartincha@web.de, when I susscribed I was living in Germany, but since some months ago I came back to home so my email was blocked, I don't r...
  • Alejandro_C
  • Spotify Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta premium

Me di de alta en la promocion 1 mes gratis, y me acaban de cobrar 9,99€ por el servicio premium, y no me interesa porque ni lo uso, me he dado de baja, pero quiero saber si al menos puedo tener el mes que he pagado, o me van a abonar los 9,99€

  • Newbie
  • Me di de alta en la promocion 1 mes gratis, y me acaban de cobrar 9,99€ por el servicio premium, y no me interesa porque ni lo uso, me he dado de baja, pero quiero saber si al menos puedo tener el me...
  • Alejandro_C
  • Spotify Legend
  • 125 Views
  • 1 replies
  • 1 likes
  • 125 Views
  • 1 replies
  • 1 likes

Superuser Contribution Log in not available

When I try to log in, I am getting an error message saying I've already created an account with my email address.I have tried using the "log out everywhere" function and deleting and re-installing the app.

  • Newbie
  • When I try to log in, I am getting an error message saying I've already created an account with my email address. I have tried using the "log out everywhere" function and deleting and re-installin...
  • Alejandro_C
  • Spotify Legend
  • 82 Views
  • 1 replies
  • 0 likes
  • Login
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I billed on the last day of my free trial subscription not on the next day???

I had a free trial going on and today is my last day. I checked my email and saw that my paypal account was already billed. Isnt it billing supposed to happen on the next day since technically my last day is still part of the free trial?? I dont have...

  • Newbie
  • I had a free trial going on and today is my last day. I checked my email and saw that my paypal account was already billed. Isnt it billing supposed to happen on the next day since technically my las...
  • Alejandro_C
  • Spotify Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Family - Invitation Problems

Hi guys,My mother has created a Spotify for Family account so she sent me an invitation. When I click the invitation link, a similar message appears: "Unfortunately, we cannot add you to this Spotify for Family account cause you already have a premiu...

  • Casual Listener
  • Hi guys, My mother has created a Spotify for Family account so she sent me an invitation. When I click the invitation link, a similar message appears: "Unfortunately, we cannot add you to this Spoti...
  • Alejandro_C
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 1 likes
  • 171 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Subscribe premium via Paypal offer, use premium account aaaannd its gone.

Hi everyone ! I just subscribed to the offer "Spotify Premium, 2 months for free via Paypal"I received a welcoming e-mail of Spotify and a notification from Paypal (files attached). Yesterday I played a set of songs with my brand new Spotify premium ...

  • Newbie
  • Hi everyone !   I just subscribed to the offer "Spotify Premium, 2 months for free via Paypal" I received a welcoming e-mail of Spotify and a notification from Paypal (files attached). Yester...
  • Alejandro_C
  • Spotify Legend
  • 281 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 281 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't accept card

I've been trying to pay for student premium for two weeks now but Spotify won't accept my card saying it was declined or etc... I contacted Spotify and they say there are pending transactions but they are declined after two days and said to take it u...

  • Newbie
  • I've been trying to pay for student premium for two weeks now but Spotify won't accept my card saying it was declined or etc... I contacted Spotify and they say there are pending transactions but the...
  • Alejandro_C
  • Spotify Legend
  • 69 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account

I originally had a premium account linked with my Facebook account. My girlfriend and I switched our mobility plan to Rogers and they offered multi-user Premium accounts to Spotify as part of the deal. I'm not able to log into a premium account anymo...

  • Newbie
  • I originally had a premium account linked with my Facebook account. My girlfriend and I switched our mobility plan to Rogers and they offered multi-user Premium accounts to Spotify as part of the dea...
  • Alejandro_C
  • Spotify Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Devolución del servicio

Buen día, hace unos minutos se renovó mi suscripción Premium pero ya no quiero seguir pagando, quisiera solicitar un reembolso, no he usado el beneficio. Gracias.

  • Newbie
  •  Buen día, hace unos minutos se renovó mi suscripción Premium pero ya no quiero seguir pagando, quisiera solicitar un reembolso, no he usado el beneficio. Gracias.
  • Alejandro_C
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice still on free account

Hello,I was charged twice to sign up for the student discount and my account is still saying it is not premium just the free verison. When I try to sign up for the student discount it will not let me, yet I was charged twice. Any suggestions?

  • Casual Listener
  • Hello, I was charged twice to sign up for the student discount and my account is still saying it is not premium just the free verison. When I try to sign up for the student discount it will not let ...
  • remassie10
  • Casual Listener
  • 71 Views
  • 2 replies
  • 0 likes
  • 71 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist missing

I had a saved playlist in my spotify account and now it's missing. It's one of my favourite playlists and I've no idea where it's gone or how to get it back. It's not in the recover playlist section either. I can't remember the name of it.....keep ca...

  • Casual Listener
  • I had a saved playlist in my spotify account and now it's missing. It's one of my favourite playlists and I've no idea where it's gone or how to get it back. It's not in the recover playlist section ...
  • ladyclara1
  • Casual Listener
  • 130 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 130 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song is unavailable?

So I have had premium for about a year now and for some reason all of a sudden I'll go to play a song and then it would tell me that the song is unavailable. I have contacted people in the past about it and they said "try signing out or deleting and ...

  • Newbie
  • So I have had premium for about a year now and for some reason all of a sudden I'll go to play a song and then it would tell me that the song is unavailable. I have contacted people in the past about...
  • Alejandro_C
  • Spotify Legend
  • 76 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify familiar

Ya se realizo el pago de Spotify familiar, incluso tenemos la notificación del banco y numero de autorización, pero ya no nos deja reproducir musica

  • Newbie
  • Ya se realizo el pago de Spotify familiar, incluso tenemos la notificación del banco y numero de autorización, pero ya no nos deja reproducir musica
  • Alejandro_C
  • Spotify Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged six times

Looking into my bank account it looks like I've been charged 6 times the past 2 weeks and my subscription is still paused. How can I get a refund and get my account active??

  • Newbie
  • Looking into my bank account it looks like I've been charged 6 times the past 2 weeks and my subscription is still paused. How can I get a refund and get my account active??
  • Alejandro_C
  • Spotify Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still getting charged

Hi. I still getting charged monthly even tho I can led my subscription for the premium. Howe canot this stop and how do I get my money back? Thanks

  • Visitor
  • Hi. I still getting charged monthly even tho I can led my subscription for the premium. Howe canot this stop and how do I get my money back? Thanks
  • Alejandro_C
  • Spotify Legend
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscribed but no Premium

I recently turned on (renewed) my Spotify subscription on my iPhone directly through Manage Subscriptions screen, where I had an old, expired subscription. I was charged by Apple for the subscription ($7.99 USD) but my Spotify account (web, iPhone, M...

  • Casual Listener
  • I recently turned on (renewed) my Spotify subscription on my iPhone directly through Manage Subscriptions screen, where I had an old, expired subscription. I was charged by Apple for the subscri...
  • nickolasdag
  • Casual Listener
  • 158 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 158 Views
  • 2 replies
  • 0 likes