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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84665 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661324 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743175 Views
18 replies
29 likes
I have problem with My Account IT stops playing beacuse it'S playing somewhere else. even I have logged out everywhere, and have changed the password. IT seems as it been hacked
I have problem with My Account IT stops playing beacuse it'S playing somewhere else. even I have logged out everywhere, and have changed the password. IT seems as it been hacked
Casual Listener
248 Views
2 replies
0 likes
I love listening to music, and I use Spotify everyday.. Mypassion for music. Please provide the Thailand.Please Available Spotify In THAILAND.......Please...
I love listening to music, and I use Spotify everyday.. My passion for music. Please provide the Thailand. Please Available Spotify In THAILAND.......Please...
Spotify Star
702 Views
4 replies
0 likes
So I was cancelling my Spotify Premium because I put down my mom's creditcard details and wanted to renew it with my own details. At first, it worked, and i was supposed to renew my Premium at 25-08-2016, and still nothing. Today, my mom just said to...
So I was cancelling my Spotify Premium because I put down my mom's creditcard details and wanted to renew it with my own details. At first, it worked, and i was supposed to renew my Premium at 25-08-...
Community Legend
224 Views
1 replies
0 likes
Hey.I unsubscribed yesterday, but apparently you charged me today from my visa card.Is there any way that you can return the money?- Melanie
Hey. I unsubscribed yesterday, but apparently you charged me today from my visa card. Is there any way that you can return the money? - Melanie
Casual Listener
253 Views
2 replies
0 likes
I cannot get my username and password to work on my laptop. i have premium. it works on my cell. i do not remeber password. thank u
I cannot get my username and password to work on my laptop. i have premium. it works on my cell. i do not remeber password. thank u
Composer
268 Views
1 replies
0 likes
This might get confusing, so i laid it out best I could: My husband had a Spotify account (logged in through FB) from forever ago.He decided he wanted to upgrade from Premium to FamilyHe started the process and accidentally logged in through an email...
This might get confusing, so i laid it out best I could: My husband had a Spotify account (logged in through FB) from forever ago. He decided he wanted to upgrade from Premium to Family H...
Casual Listener
351 Views
3 replies
0 likes
Hi, I need to change the country of an account and did change the credit card info for doing so. Nevertheless the country does not change (although payment does change to the fare charged in Costa Rica when I try Premium 30 days tryal). I need to add...
Hi, I need to change the country of an account and did change the credit card info for doing so. Nevertheless the country does not change (although payment does change to the fare charged...
Community Legend
238 Views
1 replies
0 likes
If My premium was just paid today, and I switch to Family plan today when will my credit card will be charged?
If My premium was just paid today, and I switch to Family plan today when will my credit card will be charged?
Spotify Star
389 Views
3 replies
0 likes
Minha assinatura premium promocional se encerra hoje (30/08). Quando fui cancelar a assinatura para não ser mais cobrada, verifiquei que o valor de setembro já havia sido cobrado. Gostaria de solicitar o reembolso e o cancelamento da minha assinatura...
Minha assinatura premium promocional se encerra hoje (30/08). Quando fui cancelar a assinatura para não ser mais cobrada, verifiquei que o valor de setembro já havia sido cobrado. Gostaria de solicit...
Spotify
169 Views
1 replies
0 likes
I am missing official PDF bills of my monthly payments for Spotify within my accout. There is something which shows up the costs, but ths is not really satisfying - but just part of the website. When printing this out this does not look like a bill -...
I am missing official PDF bills of my monthly payments for Spotify within my accout. There is something which shows up the costs, but ths is not really satisfying - but just part of the website. When...
Community Legend
821 Views
1 replies
0 likes
I made a Spotify account with an email address that I have deleted and am now paying for a subscribed account that I don't even use... Please discontinue the premium account to a regular!!!!
I made a Spotify account with an email address that I have deleted and am now paying for a subscribed account that I don't even use... Please discontinue the premium account to a regular!!!!
Spotify
218 Views
1 replies
0 likes
Hello Support, Just wondering if someone from Spotify Customer Support can help. I purchased a premium on spotify using paypal but seems i was charged but the premium is not even changing on my application. I restarted the application already and sti...
Hello Support, Just wondering if someone from Spotify Customer Support can help. I purchased a premium on spotify using paypal but seems i was charged but the premium is not even changing on...
Composer
398 Views
5 replies
0 likes
Hello, I want to get the family premium subscription for me and my cousins. We dont live at the same address but all of are in the same state. What do I do? Thanks,Karan
Hello, I want to get the family premium subscription for me and my cousins. We dont live at the same address but all of are in the same state. What do I do? Thanks, ...
Spotify Star
189 Views
1 replies
0 likes
Hi there, Is there a spotify referral program which rewards people who spread the word about spotify/ get others to sign up?
Hi there, Is there a spotify referral program which rewards people who spread the word about spotify/ get others to sign up?
Newbie
20032 Views
3 replies
3 likes
It has deactivated my account and it really pissed me off how do go about RE opening it
It has deactivated my account and it really pissed me off how do go about RE opening it
Community Legend
203 Views
1 replies
0 likes
I have a premium account (with a username and password) and a standard account that I made a long time ago that I signed up for via Facebook. I cannot get into my premium account, it is not recognizing the username, password and emails associated wit...
I have a premium account (with a username and password) and a standard account that I made a long time ago that I signed up for via Facebook. I cannot get into my premium account, it is not recognizi...
Casual Listener
362 Views
6 replies
0 likes
Well i pay a month since 2015 and spotify never do a double payment,i dont know if i need to go to the bank or tour company can resolver the problem
Well i pay a month since 2015 and spotify never do a double payment,i dont know if i need to go to the bank or tour company can resolver the problem
Composer
267 Views
1 replies
0 likes
Hola Buenos días Bueno mi problema es que ayer trate de contratar el servicio con ustedes con mi tarjeta de crédito pero su página me dijo que no se pudo hacer pero que no se iba hacer ningún cargo y en mi tarjeta tengo 2 descuentos de 150 pesos de p...
Hola Buenos días Bueno mi problema es que ayer trate de contratar el servicio con ustedes con mi tarjeta de crédito pero su página me dijo que no se pudo hacer pero que no se iba hacer...
Spotify
187 Views
1 replies
0 likes
I currently have a one year subscription to Spotify premium. If I buy another one year subscription to Spotify premium, will it extend the subscription into two years?
I currently have a one year subscription to Spotify premium. If I buy another one year subscription to Spotify premium, will it extend the subscription into two years?
Composer
1100 Views
1 replies
0 likes
Hola, desde hace un par de días mi cuenta fue eliminada. Ya no puedo entrar y me dice que mi usuario o contraseña son incorrectos. He ido a la parte de restaurar cuentas y he puesto mi usuario y el mail y en ambos casos dice que se ha enviado un corr...
Hola, desde hace un par de días mi cuenta fue eliminada. Ya no puedo entrar y me dice que mi usuario o contraseña son incorrectos. He ido a la parte de restaurar cuentas y he puesto mi usuario y el m...
Newbie
3520 Views
2 replies
0 likes
