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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267737 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267737 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13116 Views
  • 6 replies
  • 11 likes
  • Security
  • 13116 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530552 Views
  • 989 replies
  • 113 likes
  • Account
  • 530552 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128323 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128323 Views
  • 74 replies
  • 12 likes

Account disabled

Hi guys my credit card was stolen 2 weeks ago and my bank recalled alot of charges on my account including spotify therefore disabled. I would like to pay the amount that is needed to get my account back. Is that possible?

  • Newbie
  • Hi guys my credit card was stolen 2 weeks ago and my bank recalled alot of charges on my account including spotify therefore disabled. I would like to pay the amount that is needed to get my account ...
  • Algee
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't know the real singers/groups and makes mistakes

I often get e-mails from Spotify telling me there are new songs from my favorite singers/groups. BUT Spotify makes no difference between a singer Camel and the progressive group Camel OR Big Daddy singer and Big Daddy group. There are a lot of names ...

  • Casual Listener
  • I often get e-mails from Spotify telling me there are new songs from my favorite singers/groups. BUT Spotify makes no difference between a singer Camel and the progressive group Camel OR Big Daddy si...
  • MaryC1
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Free
  • 193 Views
  • 1 replies
  • 0 likes

unable to change country on my free account

Hi, I have moved from UK to KSA recently and now I am unable to use my free account on spotify anymore because the settings doesnot let me update my country. The country drop down menu just shows UK as an option. Any help would be appreciated. Thanks

  • Newbie
  • Hi,   I have moved from UK to KSA recently and now I am unable to use my free account on spotify anymore because the settings doesnot let me update my country.   The country drop down m...
  • Algee
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi cuenta ya era Premium, pero ahora estoy en la familiar con otra tarjeta para cobro

Hola, necesito saber cómo puedo hacerle, ya que ahora estoy en una cuenta familiar Premium y no sé cómo cancelar el pago de la anterior ya que ahora no me da la opción. La familiar se paga con otra tarjeta.

  • Newbie
  • Hola, necesito saber cómo puedo hacerle, ya que ahora estoy en una cuenta familiar Premium y no sé cómo cancelar el pago de la anterior ya que ahora no me da la opción. La familiar se paga con otra t...
  • MaryC1
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong username in my account

Hey guys, yesterday i signed-in in my spotify account on my smart-phone with my e-mail address. Then i opened the start screen and on the buttom of the screen i saw an different username that i choose when i created this account. Then i went to the s...

  • Newbie
  • Hey guys,   yesterday i signed-in in my spotify account on my smart-phone with my e-mail address.  Then i opened the start screen and on the buttom of the screen i saw an different userna...
  • MaryC1
  • Spotify Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Plan familiar premium

Si los integrantes del plan familiar que viven en el mismo domicilio, viajan. La suscripción la pierden mientras viajan?

  • Newbie
  • Si los integrantes del plan familiar que viven en el mismo domicilio, viajan. La suscripción la pierden mientras viajan?
  • osornios
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

acount problams

Hi, i'm trying to log in to my acount to cancle my subscription but i have fogoten my password and my gmail acount was hacked and so i can't change the password. I was woundering what i could do or what spotify could do.

  • Newbie
  • Hi, i'm trying to log in to my acount to cancle my subscription but i have fogoten my password and my gmail acount was hacked and so i can't change the password. I was woundering what ...
  • osornios
  • Spotify Star
  • 215 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 215 Views
  • 2 replies
  • 0 likes

Solved!! Deleted a song from my saved songs.

Hey, I was recently on spotify online and accidentally deleted one of my saved songs and didn't catch its title or artists. Can someone help me out? Cheers

  • Casual Listener
  • Hey,  I was recently on spotify online and accidentally deleted one of my saved songs and didn't catch its title or artists. Can someone help me out?   Cheers 
  • arc1397
  • Casual Listener
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

charged twice

When i originally signed up for premium, there was a special for getting your first 3 months for .99. After that I started getting charged the full $9.99/month. I soon realized I was being charged twice a month. I cancelled my premium subscription so...

  • Newbie
  • When i originally signed up for premium, there was a special for getting your first 3 months for .99. After that I started getting charged the full $9.99/month. I soon realized I was being charged tw...
  • osornios
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Charged without subscription

Hi I cancelled my subscription months ago and you have been charging me.I have been trying to get in touch with you for some months but you have the most rediculous system!! And are basically UNCONTACTABLE!Last month I had to block you from PAYPAL fr...

  • Casual Listener
  • Hi I cancelled my subscription months ago and you have been charging me. I have been trying to get in touch with you for some months but you have the most rediculous system!! And are basically UNCON...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Cobro de cuenta

Me llega un cobro de cuenta pero no puedo iniciar sesión no se a que cuenta se me esta cobrando, como puedo ingresar a esa cuenta que me marca el recibo?

  • Newbie
  • Me llega un cobro de cuenta pero no puedo iniciar sesión no se a que cuenta se me esta cobrando, como puedo ingresar a esa cuenta que me marca el recibo?
  • osornios
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Problema al iniciar sesion

Me inscribi en una plan familiar y no puedo descargar musica

  • Newbie
  • Me inscribi en una plan familiar y no puedo descargar musica
  • osornios
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

30 day trial

I just signed up for the 30 day trial but it's i won't be charge until my trial expires on October 16. Today is the 8th so that's not quite 30 days. How do I get my full 30 day trial?

  • Newbie
  • I just signed up for the 30 day trial but it's i won't be charge until my trial expires on October 16. Today is the 8th so that's not quite 30 days. How do I get my full 30 day trial?
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Impossible to change credit card in Brazil!!!!!

I cancelled the credit card used to pay Premium (family package). Have been trying to replace it for a while, nothing works. I go to "Assinatura" (subscription), "Atualizar Dados" (update info), feed my credit card details, nothing happens. Tried bef...

  • Newbie
  • I cancelled the credit card used to pay Premium (family package). Have been trying to replace it for a while, nothing works. I go to "Assinatura" (subscription), "Atualizar Dados" (update info), feed...
  • osornios
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Account problems!

We started using Premium For Family about a year ago and it have works well. But now we want to ad a member to the prenumeration, but we have no idea which account that is the main account. We have tried to log in to every familymembers account, and ...

  • Visitor
  • We started using Premium For Family about a year ago and it have works well. But now we want to ad a member to the prenumeration, but we have no idea which account that is the main account. We have t...
  • osornios
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

ADDRESS

The address I put in was wrong and i cannot change the address so some of my family members can't join cause I forgot what address I put. How do i change it?

  • Newbie
  • The address I put in was wrong and i cannot change the address so some of my family members can't join cause I forgot what address I put. How do i change it?
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Want my money back

I just ended my premium and I found out that Spotify took my money. I don't want to use Spotify anymore and I have already ended my premium. I just want my money back

  • Newbie
  • I just ended my premium and I found out that Spotify took my money. I don't want to use Spotify anymore and I have already ended my premium. I just want my money back 
  • osornios
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

deleting account but others still want to use my playlists?

i was wondering if my account is fully delteted will the followers of my playlists still be able to have access to the playslists?

  • Visitor
  • i was wondering if my account is fully delteted will the followers of my playlists still be able to have access to the playslists?
  • nawelterchoune
  • Newbie
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! How to keep playlists on a deleted account

Hey!I am wondering how one can keep the playlists from an now existing account, and transfer them into a new one?The reason why i am asking is because i want to delete my now existing account, but i want to keep my playlists so i can put them into my...

  • Casual Listener
  • Hey! I  am wondering how one can keep the playlists from an now existing account, and transfer them into a new one? The reason why i am asking is because i want to delete my now existing acc...
  • Matt_Vibeto
  • Casual Listener
  • 1001 Views
  • 2 replies
  • 0 likes
  • 1001 Views
  • 2 replies
  • 0 likes