Superuser Contribution Pay

Can I pay premium family in oxxo?I'm mexican!!

• LisaBurgosMora
• Newbie
• Can I pay premium family in oxxo? I'm mexican!!
• 2016-10-02 3:40:23 AM
• 2016-10-04 10:13:37 PM
• Anyk17
• Spotify Star
• 118 Views
• 1 replies
• 0 likes

Superuser Contribution How to get songs on my phone

Hello! I was first subscribed through regular premium service. Then my service was interrupted because my card was declined. I ended up signing up again using the student premium service and by adding a new card. I'm getting all my songs when I open ...

• helizhabethcabr
• Newbie
• Hello! I was first subscribed through regular premium service. Then my service was interrupted because my card was declined. I ended up signing up again using the student premium service and by addin...
• 2016-10-02 1:43:32 AM
• 2016-10-04 10:06:26 PM
• Anyk17
• Spotify Star
• 151 Views
• 1 replies
• 0 likes

Superuser Contribution Consisting premium account and now a Fido subscription; how to combine ?

Dear Spotify,I already have had a premium (Dutch) Spotify account for a year.Now i've recently started to live in Canada, i got myself a new I-phone including a new Fido account + Canadian mobile number and now i get Spotify offered for free by Fido....

• nellienel01
• Newbie
• Dear Spotify, I already have had a premium (Dutch) Spotify account for a year. Now i've recently started to live in Canada, i got myself a new I-phone including a new Fido account + Canadian m...
• 2016-10-01 11:24:19 PM
• 2016-10-04 10:01:47 PM
• Anyk17
• Spotify Star
• 167 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify Premium Free Trial

Hi I just created my spotify account and went on to get the free trial which ends at 31 October. However, right after, i chanced upon the Spotify Premium Plan and i accidentally subscribed to it. I immediately cancelled the subscription and it tells ...

• xtsf_rofl
• Newbie
• Hi I just created my spotify account and went on to get the free trial which ends at 31 October. However, right after, i chanced upon the Spotify Premium Plan and i accidentally subscribed to it. I i...
• 2016-10-01 8:08:27 PM
• 2016-10-04 9:51:31 PM
• Anyk17
• Spotify Star
• 220 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Superuser Contribution Why you change my playlists songs!?

I was listening an ABBA's song and after, the song was another one, I have premium, and I'm so dissatisfied

• Wolfgang_Lennox
• Newbie
• I was listening an ABBA's song and after, the song was another one, I have premium, and I'm so dissatisfied 
• 2016-10-01 6:57:25 PM
• 2016-10-04 9:49:57 PM
• Anyk17
• Spotify Star
• 142 Views
• 1 replies
• 0 likes
• Login

Family Subscriptions

Hello, I am trying to add my son to this account and it keeps saying that he is already set up as a premium user. This isn't the case as when he logs in he is still on my profile, with my music. My name is Jennifer Kraus and my sons name is Grayson.

• jkraus73
• Newbie
• Hello,   I am trying to add my son to this account and it keeps saying that he is already set up as a premium user. This isn't the case as when he logs in he is still on my profile, with my mu...
• 2016-10-04 9:41:48 PM
• 2016-10-04 9:49:01 PM
• Maxim
• Spotify Star
• 156 Views
• 1 replies
• 0 likes

Superuser Contribution Har flera konton hittar inte mitt premium konto

• tattojonas
• Newbie
• 2016-10-01 6:10:24 PM
• 2016-10-04 9:48:40 PM
• Anyk17
• Spotify Star
• 190 Views
• 1 replies
• 0 likes

Superuser Contribution Problems with facebook

I made my account via facebook quite a while back, but I was messing around in the settings a couple of days ago and accidentally pressed the "disconnect from facebook" button. I tried making a new account and logging in with facebook through that, w...

• thatboystrbl
• Newbie
• I made my account via facebook quite a while back, but I was messing around in the settings a couple of days ago and accidentally pressed the "disconnect from facebook" button. I tried making a new a...
• 2016-10-01 6:06:40 PM
• 2016-10-04 9:45:58 PM
• Anyk17
• Spotify Star
• 148 Views
• 1 replies
• 0 likes

Reactivating payments after card declined

God this is painful - why such awful support? Due to suspected credit card fraud, my bank cancelled my card so my Spotify payment was declined. I've added my new card details but still can't use the service. Where do I go from here?

• kapearson
• Newbie
• God this is painful - why such awful support?   Due to suspected credit card fraud, my bank cancelled my card so my Spotify payment was declined. I've added my new card details but still can...
• 2015-03-11 6:27:34 PM
• 2016-10-04 8:19:44 PM
• Krs11
• Casual Listener
• 465 Views
• 3 replies
• 0 likes
• Account

Superuser Contribution I Can't Subscribe via PayPal

Hi, I want to update my subscription from credit cards to PayPal, but it doesn't works.I've tried many times, but it not work, can you help me? thanks. Regards,Pseric

• Pseric
• Casual Listener
• Hi,   I want to update my subscription from credit cards to PayPal, but it doesn't works. I've tried many times, but it not work, can you help me? thanks.   Regards, Pseric  
• 2016-09-20 7:48:16 AM
• 2016-10-04 8:06:04 PM
• Alejandro_C
• Spotify Legend
• 285 Views
• 3 replies
• 0 likes
• Premium
  Subscription

Log-In Difficulty

Hi, Quite the conundrum: At the login prompt, I select "Login using Spotify details" Currently, my account (accessed directly via Spotify and not via facebook) is associated with an old email address I've since discontinued and therefore cannot recei...

• TefYo
• Casual Listener
• Hi,   Quite the conundrum:   At the login prompt, I select "Login using Spotify details"   Currently, my account (accessed directly via Spotify and not via facebook) is ass...
• 2013-03-06 8:02:49 PM
• 2016-10-04 7:57:14 PM
• jmoscozo26
• Newbie
• 396 Views
• 3 replies
• 0 likes

Superuser Contribution I can't change my familiar plan's day cancellation. Can anybody help me?

I want to change my day cancellation. I did every part of the process but when I restart the account, the day is same! By the way. I just paid at September 21st but I want to paid it every 1st of every month.

• joaquin_1093
• Newbie
• I want to change my day cancellation. I did every part of the process but when I restart the account, the day is same! By the way. I just paid at September 21st but I want to paid it every 1st of eve...
• 2016-10-01 2:24:27 PM
• 2016-10-04 7:54:13 PM
• Anyk17
• Spotify Star
• 114 Views
• 1 replies
• 0 likes

Superuser Contribution Family invites

Trying to invite family members. They are not recieving ivitation e-mails from Spotify. Trying again, this time with direct link. Getting this: "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the acco...

• MortenWJ1
• Newbie
• Trying to invite family members. They are not recieving ivitation e-mails from Spotify. Trying again, this time with direct link. Getting this: "Sorry! You're already a member of this (or another) Fa...
• 2016-10-01 1:50:37 PM
• 2016-10-04 7:50:51 PM
• Anyk17
• Spotify Star
• 190 Views
• 1 replies
• 0 likes
• Account
  Login
  Other
  Premium

Superuser Contribution Can't sign up with new Facebook account...

Dear Moderator, Hello! I'm WU, [Email Removed - 22:48] I've just deactivated my old Facebook account, and created a new one with the same e-mail address. I tried to sign up on Spotify with the new Facebook account, but it said "e-mail already exists"...

• user-removed
• Visitor
• Dear Moderator,   Hello! I'm WU, [Email Removed - 22:48] I've just deactivated my old Facebook account, and created a new one with the same e-mail address. I tried to sign up on Spotify...
• 2016-10-01 1:41:15 PM
• 2016-10-04 7:49:54 PM
• Anyk17
• Spotify Star
• 779 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Electronic payments

Just got a screen notice that my (apparent) October Electronic payment request had not gone through. I checked my bank account and have sufficient funds for a monthly payment request and have had for over a few weeks. The notice did not instruct me o...

• seesawseniC
• Newbie
• Just got a screen notice that my (apparent) October Electronic payment request had not gone through.  I checked my bank account and have sufficient funds for a monthly payment request and have h...
• 2016-10-01 1:26:48 AM
• 2016-10-04 7:48:49 PM
• Anyk17
• Spotify Star
• 164 Views
• 1 replies
• 0 likes

Superuser Contribution !!!!!!!!! beforzugt in deutsch antworten

can t play a song or downloading one since the new update but i ve premium für die die deutsch können ich habe ein problem und zwar das ich das udate heute gemacht habe und danach konnte ich keine lieder mehr hören es kamm immer die meldung das der s...

• kremsreitersimo
• Newbie
• can t play a song or downloading one since the new update but i ve premium       für die die deutsch können ich habe ein problem und zwar das ich das udate heute gemacht habe und d...
• 2016-09-30 8:03:30 PM
• 2016-10-04 7:42:24 PM
• Anyk17
• Spotify Star
• 289 Views
• 1 replies
• 0 likes

Spotify premium

I signed up to Spotify premium for the 7 day free trial but it won't let me cancel my sescription please help me !!!!!!!!

• libbyg4040
• Newbie
• I signed up to Spotify premium for the 7 day free trial but it won't let me cancel my sescription please help me !!!!!!!!
• 2016-10-04 7:30:51 PM
• 2016-10-04 7:35:42 PM
• Maxim
• Spotify Star
• 130 Views
• 1 replies
• 0 likes