Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account
Hello,I was listening to music yesterday as I always do when I suddenly decided to update Spotify via App Store. I went there and updated the application and when I started Spotify again, my premium subsciption was totally gone. I asked my dad if he ...
I got a real big problem!!!! Two weeks ago my email account was hacked. I had to cancel my account and open a new one. Unfortunately, I forgot to change my email in my Spotify account. Today I got my new Iphone. After restore my backup on the new Iph...
I loaded the desktop app on to a new mac that my wife has used before. When i opened the app and tried to use my facebook login it automatically logged in to my wife's facebook account without asking for a password!! How to i reverse this so that i c...
I recently changed my country from UK to USA, and found out that all the artists, playlists and songs were no longer there! How can I get them back? Thank you so very much!
I cant listen to anything. No songs are availble for me. I am a premium member and im paying every month. So why dosent it work??? Make it work now. And what the **bleep** is this **bleep**y way of helping your customers?
I used top have a Spotify account. It was tied to my Facebook account. I had premium. But I canceled my premium subscription. I've also canceled the Facebook account that was tied to that Spotify account. I was just charged 9.99 via pay pal and i hav...
I am currently a subscriber to Spotify with an account in the USA. I would like to change my account to Colombia where I now reside. How can I do this without loosing my saved music? Also, my subscription in Colombia is something I can afford in colo...
So, I just applied for the college subscription on Sunday and when I went to the college background check it said that it couldn't find my information. When that happened I went back and tried it again not knowing that it would charge me again..... W...
Hello and Good Day!I have been using Spotify for a month now. This morning, when I was playing music, the music got cancelled and it says that I need to renew my subscription. I tried to renew too many times this day but still no luck."Oops, seems yo...
Hi my spotify rates is SGD$9.90/month however when i checked my bank statement i noticed they deducted SGD$10.18 from my account, i know 28cents is not alot however it is still valued money and in time will result in a loss.
Hola!Soy usuario Spotify Premium. Tengo creadas mis listas de reproducción para escuchar offline.Mi operador de telefonía celular me ofrece en forma gratuita un año de suscripción Premium a Spotify.La pregunta es:- Pierdo mis listas de reproducción a...
Whenever I go and click "Connect to Facebook", it logs me into my Facebook, I click ok, then it brings me back to the page and says "sorry there has been a temporary error, please try again later." Anyone have any ideas?
I attempt to log in and it gives me an error code 3. It directs me to Facebook and when I appempt to log in, it says invalid password. The password is correct. Please help
My songs undownloaded twice in two days??...why
Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Card nmr and more. Username: CarlUlvestenWanna change ...
Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that it was a failure in your system. how can I recover t...
Hi, I lived for a year in Orlando using my european mobile phone and an american sim card.I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my American account.Now I'm in Europe. My old phone is broken so I...
Just recently lost my subscripton login. Now when I login it says I need to Upgrade same username never had an issue till today about 20min ago called Rogers and they don't see and issue Login to my Rogers account gives me an option to Listen clicked...