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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 455 Views
  • 0 replies
  • 7 likes
  • Security
  • 455 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440898 Views
  • 968 replies
  • 108 likes
  • Account
  • 440898 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195936 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195936 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107074 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107074 Views
  • 70 replies
  • 11 likes

Help

I was signing in with facebook but have change to a new facebook account and now I can't get back my Spotify acc as it is linked to my wrong facebook acc.

  • Newbie
  • I was signing in with facebook but have change to a new facebook account and now I can't get back my Spotify acc as it is linked to my wrong facebook acc.
  • LordRollin
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Login
  • 145 Views
  • 1 replies
  • 0 likes

Cannot activate family premium

Hello,I can't activate my premium family account via the link that I have been provided.What can I do?It just tells me to retry later Thank you in advance !Ozlay

  • Casual Listener
  • Hello, I can't activate my premium family account via the link that I have been provided. What can I do? It just tells me to retry later   Thank you in advance ! Ozlay  
  • Ozlay
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • Other
  • 259 Views
  • 2 replies
  • 0 likes

Gutschein einlösen

Habe mir wieder ein Gutschein geholt, Aber jetzt fehlt die Option das ich mit Gutscheincode bezahlen Kann ??

  • Newbie
  • Habe mir wieder ein Gutschein geholt, Aber jetzt fehlt die Option das ich mit Gutscheincode bezahlen Kann ??
  • sillil78
  • Newbie
  • 1170 Views
  • 3 replies
  • 1 likes
  • Premium
  • 1170 Views
  • 3 replies
  • 1 likes

Crappy Customer Service

I recently enrolled in college and after being a premium subscriber for a little over a year I attempted to subscibe using the student discount. My credit card was charged the $4.99 yet Spotify said my student status was unable to be verified. I am n...

  • Gig Goer
  • I recently enrolled in college and after being a premium subscriber for a little over a year I attempted to subscibe using the student discount. My credit card was charged the $4.99 yet Spotify said ...
  • johnreuder
  • Newbie
  • 412 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 412 Views
  • 4 replies
  • 1 likes

can i still use gift card to pay for spotify premium germany

I have spotify gift card for Germany. but when I try paying for spotify i don't find this option anymore - i've bought cards in February and they should still be valid. How can i pay with such card?

  • Newbie
  • I have spotify gift card for Germany. but when I try paying for spotify i don't find this option anymore - i've bought  cards  in February and they should still be valid. How can i pay with...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Online school

I go online to college to Penn Foster. Can I still get the student discount.

  • Newbie
  • I go online to college to Penn Foster. Can I still get the student discount.
  • Bearfootrecords
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Subscription

Hi guys, I'm new in this forum so I don't know if there's a topic like this. Three months ago I have activated premium, which expires today; so today I decided to cancel subscription but they renew premium for another month charging €9,99 on my debit...

  • Newbie
  • Hi guys, I'm new in this forum so I don't know if there's a topic like this. Three months ago I have activated premium, which expires today; so today I decided to cancel subscription but they renew p...
  • Bearfootrecords
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 225 Views
  • 1 replies
  • 0 likes

I have two accounts and I can't merge them. And I can't link my Spotify Family

HiI had my first account linked with Facebook. But when I contracted Spotify Family, I created a new account with a new user and mail.Now I can't link the token of the Spotify family with any account. How can I fix it up?Thanks,Raquel-

  • Newbie
  • Hi I had my first account linked with Facebook. But when I contracted Spotify Family, I created a new account with a new user and mail. Now I can't link the token of the Spotify family with any acc...
  • Bearfootrecords
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Credit card problem

I have used spotify for 2 years. In two years all the payments that i made for the premium with my only one credit card. This month i couldnt pay for the premium, its say that i might have some problems with my credit card. I called my bank and asked...

  • Casual Listener
  • I have used spotify for 2 years. In two years all the payments that i made for the premium with my only one credit card. This month i couldnt pay for the premium, its say that i might have some probl...
  • CantDutchThis
  • Newbie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Subscription cancelled but paypal -9.99€

Hello, I have cancelled my subscription "premium" and i have received email which confirm that : "Vous avez annulé votre abonnement Spotify Premium. Il expirera le 2016-09-27." But in my bank, my account debited 9.99€ on 22/09/2016 via Paypal. My spo...

  • Casual Listener
  • Hello,   I have cancelled my subscription "premium" and i have received email which confirm that : "Vous avez annulé votre abonnement Spotify Premium. Il expirera le 2016-09-27."   But ...
  • squallinou
  • Casual Listener
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Changing country does not work. I am travelling, can I upgrade?

I am currently travelling and using a free spotify account. I have used my 14 free days abroad and am now locked out of my account. I tried all the suggested steps to resolve this problem without any luck. When I log into my account to change the cou...

  • Casual Listener
  • I am currently travelling and using a free spotify account. I have used my 14 free days abroad and am now locked out of my account. I tried all the suggested steps to resolve this problem withou...
  • rishcastle
  • Casual Listener
  • 324 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 324 Views
  • 3 replies
  • 0 likes

How can i sub with google play acc.

I want to sub but i dont have a credit card i have a money on my google play account but i cant find where i can upload it to spotify to get premium can u help me

  • Casual Listener
  • I want to sub but i dont have a credit card i have a money on my google play account but i cant find where i can upload it to spotify to get premium can u help me 😕
  • Yusuf_Dalli
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

How to get back my music

I had originally a premium account but due to certain circumstances I hadn't for awhile. I just upgraded it but it didn't register on my iPhone that it had been. Logged out, logged back in and all my music is gone. Really not impressed... Is there an...

  • Newbie
  • I had originally a premium account but due to certain circumstances I hadn't for awhile. I just upgraded it but it didn't register on my iPhone that it had been. Logged out, logged back in and all my...
  • Bearfootrecords
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Help

Okay so I just changed network providers today and got a new phone but when I logged into my account it said I didn't have premium but the payment just came out today can someone help please.

  • Newbie
  • Okay so I just changed network providers today and got a new phone but when I logged into my account it said I didn't have premium but the payment just came out today can someone help please.
  • Bearfootrecords
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Premium

I downloaded the free Spotify off App Store but ended up wanting the premium 1 so I wouldn't get the ads and that. But I can't log into the premium 1. I made an account with the free 1 so shouldn't they jus link up **bleep** same account ? When I try...

  • Newbie
  • I downloaded the free Spotify off App Store but ended up wanting the premium 1 so I wouldn't get the ads and that. But I can't log into the premium 1. I made an account with the free 1 so shouldn't t...
  • Bearfootrecords
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Premium
  • 190 Views
  • 1 replies
  • 0 likes

Premium was disabled

Hi,My friends and I have a family account yesterday our spotify just stopped being premium. It happened for all at a different time. It says that I should update my payment details, however whenever I try to add a payment method and I tried with thre...

  • Newbie
  • Hi, My friends and I have a family account yesterday our spotify just stopped being premium. It happened for all at a different time. It says that I should update my payment details, however whene...
  • Bearfootrecords
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Premium
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family with Premium already, keep playlists for all?

I bough Premium for Family, but my wife already has Premium and tons of playlists. She'll kill me if she loses them;)Can she join my Family account and keep her playlists as though nothing changed?

  • Casual Listener
  • I bough Premium for Family, but my wife already has Premium and tons of playlists. She'll kill me if she loses them;) Can she join my Family account and keep her playlists as though nothing changed?
  • mrGorion
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

How do I upgrade premium Spotify account to student premium account?

Hello, I have just recieved my NUS extra card and wish to set up my account with my student discount. I already have premium account however and cannot seem to find a way to upgrade it. The webpage to start my student account seems to assume I don't ...

  • Newbie
  • Hello, I have just recieved my NUS extra card and wish to set up my account with my student discount. I already have premium account however and cannot seem to find a way to upgrade it. The webpage t...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Premium mistake

Today my premium account has became free account suddenly, I could not understand because I use spotify with Vodafone. It did not last one month yet.

  • Casual Listener
  • Today my premium account has became free account suddenly, I could not understand because I use spotify with Vodafone. It did not last one month yet.
  • Tornavidasiz
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Can't change the country

Hi. I created my account in Spain but now I'm living in The Philippines. I tried to change the account country using Philippine bank details as they request but in the last step I get the message "You're in a non Spotify country", which doesn't seems...

  • Casual Listener
  • Hi. I created my account in Spain but now I'm living in The Philippines. I tried to change the account country using Philippine bank details as they request but in the last step I get the messag...
  • jlschulvi
  • Casual Listener
  • 534 Views
  • 4 replies
  • 0 likes
  • 534 Views
  • 4 replies
  • 0 likes