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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89108 Views

9 replies

2 likes

Account
Login
  • 89108 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759856 Views

18 replies

29 likes

  • 759856 Views
  • 18 replies
  • 29 likes

Family plan in same state

Hello, I want to get the family premium subscription for me and my cousins. We dont live at the same address but all of are in the same state. What do I do? Thanks,Karan

Newbie

Hello,    I want to get the family premium subscription for me and my cousins. We dont live at the same address but all of are in the same state.   What do I do?   Thanks, ...

Maxim

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

spotify referral

Hi there, Is there a spotify referral program which rewards people who spread the word about spotify/ get others to sign up?

Newbie

Hi there,   Is there a spotify referral program which rewards people who spread the word about spotify/ get others to sign up?

jariiik

Newbie

20101 Views

3 replies

3 likes

Subscription
  • 20101 Views
  • 3 replies
  • 3 likes

Ex girlfriend canceled her debit card

It has deactivated my account and it really pissed me off how do go about RE opening it

Newbie

It has deactivated my account and it really pissed me off how do go about RE opening it

Bearfootrecords

Community Legend

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes

Not recognizing account! Cant log in

I have a premium account (with a username and password) and a standard account that I made a long time ago that I signed up for via Facebook. I cannot get into my premium account, it is not recognizing the username, password and emails associated wit...

Casual Listener

I have a premium account (with a username and password) and a standard account that I made a long time ago that I signed up for via Facebook. I cannot get into my premium account, it is not recognizi...

Sarahmon44

Casual Listener

373 Views

6 replies

0 likes

  • 373 Views
  • 6 replies
  • 0 likes

Double payment

Well i pay a month since 2015 and spotify never do a double payment,i dont know if i need to go to the bank or tour company can resolver the problem

Newbie

Well i pay a month since 2015 and spotify never do a double payment,i dont know if i need to go to the bank or tour company can resolver the problem

timmieschaap

Composer

274 Views

1 replies

0 likes

Account
Premium
Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution No tengo suscripción

Hola Buenos días Bueno mi problema es que ayer trate de contratar el servicio con ustedes con mi tarjeta de crédito pero su página me dijo que no se pudo hacer pero que no se iba hacer ningún cargo y en mi tarjeta tengo 2 descuentos de 150 pesos de p...

Newbie

Hola Buenos días    Bueno mi problema es que ayer trate de contratar el servicio con ustedes con mi tarjeta de crédito pero su página me dijo que no se pudo hacer pero que no se iba hacer...

Alejandar

Spotify

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Solved!! What will happen if I buy another one year subscription?

I currently have a one year subscription to Spotify premium. If I buy another one year subscription to Spotify premium, will it extend the subscription into two years?

Regular

I currently have a one year subscription to Spotify premium. If I buy another one year subscription to Spotify premium, will it extend the subscription into two years?

timmieschaap

Composer

1135 Views

1 replies

0 likes

Premium
Subscription
  • 1135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta eliminada por Spotify

Hola, desde hace un par de días mi cuenta fue eliminada. Ya no puedo entrar y me dice que mi usuario o contraseña son incorrectos. He ido a la parte de restaurar cuentas y he puesto mi usuario y el mail y en ambos casos dice que se ha enviado un corr...

Newbie

Hola, desde hace un par de días mi cuenta fue eliminada. Ya no puedo entrar y me dice que mi usuario o contraseña son incorrectos. He ido a la parte de restaurar cuentas y he puesto mi usuario y el m...

evaristo_gomezz

Newbie

3557 Views

2 replies

0 likes

Account
  • 3557 Views
  • 2 replies
  • 0 likes

How to change the home adress in Spotify Family?

Unfortunately I made a mistake entering our physical adress in Spotify family and misspelled the street. Where can I change the adress?Thank you.

Newbie

Unfortunately I made a mistake entering our physical adress in Spotify family and misspelled the street. Where can I change the adress? Thank you.  

YYNN

Newbie

883 Views

3 replies

0 likes

  • 883 Views
  • 3 replies
  • 0 likes

Music on Spotify without my permission

An old album I own the rights to is on Spotify with my permission. I'm happy for it to be there, but I want to check where the royalties are going. I am unsure how best to find this out. Any help appreciated.

Newbie

An old album I own the rights to is on Spotify with my permission. I'm happy for it to be there, but I want to check where the royalties are going. I am unsure how best to find this out.   Any...

Bearfootrecords

Community Legend

1192 Views

1 replies

0 likes

  • 1192 Views
  • 1 replies
  • 0 likes

Premium

Hey, I've already paíd for my Premium suscription but my account says "Free" how much I have to wait.

Casual Listener

Hey, I've already paíd for my Premium suscription but my account says "Free" how much I have to wait.

GerryDenegri

Regular

424 Views

3 replies

0 likes

  • 424 Views
  • 3 replies
  • 0 likes

Unsubscribed before renewal date but was still charged in paypal

Hi,I cancelled my Premium account 2 days ago but today my PayPal account was charged for Premium renewal monthy fee. How can we cancel this transaction. I did ask to cancel.get back to me asap.User : gervap thanks

Casual Listener

Hi, I cancelled my Premium account 2 days ago but today my PayPal account was charged for Premium renewal monthy fee. How can we cancel this transaction. I did ask to cancel. get back to me asap. ...

angusbutcher

Regular

424 Views

5 replies

0 likes

  • 424 Views
  • 5 replies
  • 0 likes

Spotify Premium

I bought Spotify Premium yesterday on iTunes and it says "Ends Sept.29" but my account is still free and I did all the steps to troubleshoot this problem such as log out then log back in and see if I have any other accounts, which I dont. Would Spoti...

Casual Listener

I bought Spotify Premium yesterday on iTunes and it says "Ends Sept.29" but my account is still free and I did all the steps to troubleshoot this problem such as log out then log back in and see if I...

Kings___

Casual Listener

272 Views

2 replies

0 likes

Free
Premium
Subscription
  • 272 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cobro adelantado

Buenos días. Se supone que los 3 meses premium que me dieron a S/.0.99 vencen el 21-09 sin embargo, ingreso a ver mi tarjeta de débito y aparece un cobro de spotify con fecha 21-08 y más del monto que deberían cobrar.

Newbie

Buenos días. Se supone que los 3 meses premium que me dieron a S/.0.99 vencen el 21-09 sin embargo, ingreso a ver mi tarjeta de débito y aparece un cobro de spotify con fecha 21-08 y más del monto qu...

Alejandar

Spotify

1969 Views

1 replies

0 likes

  • 1969 Views
  • 1 replies
  • 0 likes

I can't pay with PayPal

Hello,I want to go premium, but when I'm trying to buy spotify premium using paypal it redirects me to the billing page (after I logged in and accepted with paypal). I really want to go premium so can someone help me. Marwan p.s. excuse me for the gr...

Casual Listener

Hello, I want to go premium, but when I'm trying to buy spotify premium using paypal it redirects me to the billing page (after I logged in and accepted with paypal). I really want to go premium so ...

Bearfootrecords

Community Legend

1021 Views

3 replies

0 likes

  • 1021 Views
  • 3 replies
  • 0 likes

Billing and Logon

I am being billed twice a month. I cancelled one premium account but am not aware of the second account. I contacted customer service and recieved an auto reply referencing Case #: 06256917 ref:_00DD0pxIW._500571Gdgx9:re I did recieve a link to a sur...

Casual Listener

I am being billed twice a month. I cancelled one premium account but am not aware of the second account. I contacted customer service and recieved an auto reply referencing Case #: 06256917 ref:_00DD...

Maxim

Spotify Star

401 Views

3 replies

0 likes

  • 401 Views
  • 3 replies
  • 0 likes

I payed but I haven't a premium account

Hello I have a big problem. I've payed for 3 months premium spotify (0.99 euro), but when I logged in spotify told me that I had a free account. I tried to pay again, and the system told me that my card had already been used, but took my money again....

Newbie

Hello I have a big problem. I've payed for 3 months premium spotify (0.99 euro), but when I logged in spotify told me that I had a free account. I tried to pay again, and the system told me that my c...

MrsJockin

Casual Listener

379 Views

3 replies

0 likes

  • 379 Views
  • 3 replies
  • 0 likes

Family spotify invite

Hi, my dad got the family plan and invited everyone, but I don't get the email, he's invited me several times and I simply don't get it.... It's not on spam or junk

Newbie

Hi, my dad got the family plan and invited everyone, but I don't get the email, he's invited me several times and I simply don't get it.... It's not on spam or junk

Maxim

Spotify Star

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution communicatie / informatieverstrekking

Ik heb niet eens in de gaten gehad dat er wekelijks een bedrag werd overgemaakt naar Badoo...! Wat mij betreft is de communicatie van Paypal en/of Badoo alles behalve helder geweest alvorens ik koos voor een, in mijn overtuiging, éénmalig betaling!

Newbie

Ik heb niet eens in de gaten gehad dat er wekelijks een bedrag werd overgemaakt naar Badoo...! Wat mij betreft is de communicatie van Paypal en/of Badoo alles behalve helder geweest alvorens ik koos ...

FabianS_Bogota

Roadie

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stoped working abroad

After 14 days using spotify in the UAE it has stopped working and the error 408 appeared saying either to change country in the account (i can't change it) or to get premium account. If I get premium would I be able to use it in the UAE?

Newbie

After 14 days using spotify in the UAE it has stopped working and the error 408 appeared saying either to change country in the account (i can't change it) or to get premium account. I...

Alejandar

Spotify

216 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 216 Views
  • 1 replies
  • 0 likes