why my payment is having a bad day even it doesn't

Hello! I'm having a trouble to subscript a month. and while I'm done putting my credit card information it said that my bank is having a bad day. it happened to me so many times and I talked to my bank teller if my card can transact in purchasing app...

• markchristian12
• Newbie
• Hello! I'm having a trouble to subscript a month. and while I'm done putting my credit card information it said that my bank is having a bad day. it happened to me so many times and I talked to ...
• 2016-09-29 1:24:50 PM
• 2016-09-29 3:07:46 PM
• KatesHere
• Community Legend
• 189 Views
• 1 replies
• 0 likes

Not auto renewing with Apple: keep getting charged anyway

I got SPOTIFY through apple for my iPad. I have always made it a one month subscription- Apple even shows it as a non auto renewal, yet I'm getting charged monthly anyway. SPOTIFY shows it will auto charge me for premium AGAIN next month even though ...

• Jessmiseplaced
• Newbie
• I got SPOTIFY through apple for my iPad. I have always made it a one month subscription- Apple even shows it as a non auto renewal, yet I'm getting charged monthly anyway. SPOTIFY shows it will auto ...
• 2015-04-20 6:57:56 AM
• 2016-09-29 2:58:24 PM
• birdsofearth
• Newbie
• 342 Views
• 2 replies
• 1 likes
• Premium
  Subscription

Payement premium

Bonjour étant donné que Spotify n'a pas de service Hotline je m'adresse directement à vous communauté. J'avais payer un abonnement Premium mais avec l'offre des 9.99€ pour 3 mois. Sauf qu'entre temps mon téléphone m'a lâché et ducoup j'ai dû me recon...

• user-removed
• Visitor
• Bonjour étant donné que Spotify n'a pas de service Hotline je m'adresse directement à vous communauté. J'avais payer un abonnement Premium mais avec l'offre des 9.99€ pour 3 mois. Sauf qu'entre temps...
• 2016-09-16 7:56:12 AM
• 2016-09-29 2:38:24 PM
• KatesHere
• Community Legend
• 242 Views
• 1 replies
• 0 likes

Refund

Intrigued by the "Premium for Family" option, I went check it out and in 3 clicks Spotify had taken $18 of my money because they already had my details saved from my premium subscription which they sneakily noted in small black print above a big brig...

• stitch_red
• Newbie
• Intrigued by the "Premium for Family" option, I went check it out and in 3 clicks Spotify had taken $18 of my money because they already had my details saved from my premium subscription which they s...
• 2016-09-29 11:06:29 AM
• 2016-09-29 2:14:46 PM
• Kamran
• Composer
• 222 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Premium features lost

I'm a paying premium user but since I updated the app I lost all my premium featuresWhat to do?

• Afro1996
• Newbie
• I'm a paying premium user but since I updated the app I lost all my premium features What to do?
• 2016-09-29 1:35:33 PM
• 2016-09-29 2:07:27 PM
• Kamran
• Composer
• 214 Views
• 1 replies
• 0 likes

From premium to family

So upgraded from premium to family last month, was some issues with the bank so we had to update the bankinginfo and got to buy family again. But here is the problem, now spotify even took money for the premium part and that is bs.Since it is impossi...

• cptcrank
• Casual Listener
• So upgraded from premium to family last month, was some issues with the bank so we had to update the bankinginfo and got to buy family again. But here is the problem, now spotify even took money for ...
• 2016-09-29 1:18:05 PM
• 2016-09-29 1:48:44 PM
• cptcrank
• Casual Listener
• 243 Views
• 2 replies
• 0 likes

Change username for a brand

Hi!I Would like to change the username of my account because the brand now has a different name. https://noisey.vice.com/alpsI would like to change https://play.spotify.com/user/noisey_alpsinto https://play.spotify.com/user/noisey_austriaAny possibil...

• mario_wolf
• Newbie
• Hi! I Would like to change the username of my account because the brand now has a different name.  https://noisey.vice.com/alps I would like to change https://play.spotify.com/user...
• 2016-09-29 11:15:37 AM
• 2016-09-29 1:13:33 PM
• Maxim
• Spotify Star
• 284 Views
• 1 replies
• 0 likes
• Account

Going to edit profile but can't change country. Can anyone help?

Hey,Trying to change the country on my account but it doesn't show the list of other countries. Can anyone help? thanks!

• renata_campos
• Newbie
• Hey, Trying to change the country on my account but it doesn't show the list of other countries. Can anyone help?   thanks!
• 2016-09-29 9:49:18 AM
• 2016-09-29 10:59:38 AM
• Bearfootrecords
• Community Legend
• 270 Views
• 1 replies
• 0 likes

Forgotten account details

I have forgotten my email and username for my premium Spotify account and I want to delete it. How do I do this?

• user-removed
• Visitor
• I have forgotten my email and username for my premium Spotify account and I want to delete it. How do I do this?
• 2016-09-27 8:19:10 AM
• 2016-09-29 10:43:46 AM
• musiccornercv
• Roadie
• 411 Views
• 3 replies
• 0 likes

Summer Subscription

This summer I subscribed for Spotify premium using the deal that was offered ($4 for 3 months). I've been trying to cancel the subscription, but it's not letting me do so. Does Spotify take away the premium status when the deal ends or is there somet...

• rhegde
• Newbie
• This summer I subscribed for Spotify premium using the deal that was offered ($4 for 3 months). I've been trying to cancel the subscription, but it's not letting me do so. Does Spotify take away the ...
• 2016-09-29 7:33:46 AM
• 2016-09-29 8:46:17 AM
• Algee
• Roadie
• 176 Views
• 1 replies
• 0 likes

Superuser Contribution Cannot access account page

I have a premium 1 year subscription. I can't log in to my account. I get error code 3. Yes I do log in using facebook. No deleting the spotify app on facebook and re-adding it doesn't work. No re-installing apps on various devices does not work. Som...

• trodriguez
• Newbie
• I have a premium 1 year subscription. I can't log in to my account. I get error code 3. Yes I do log in using facebook. No deleting the spotify app on facebook and re-adding it doesn't work. No re-in...
• 2016-08-15 9:44:42 AM
• 2016-09-29 8:38:36 AM
• Skraaningen
• Newbie
• 288 Views
• 2 replies
• 0 likes
• Account
  Login
  Premium
  Subscription

American Express bluebird problem.

I'm trying to use my American Express card to pay for premium so I can go offline for a flight I have tomorrow. I know that some people have had this problem but I have no alternative method of payment. Can someone help me reset what ever is happenin...

• ItsNotMeButIsMe
• Regular
• I'm trying to use my American Express card to pay for premium so I can go offline for a flight I have tomorrow. I know that some people have had this problem but I have no alternative method of payme...
• 2016-09-29 7:56:07 AM
• 2016-09-29 8:12:11 AM
• ItsNotMeButIsMe
• Regular
• 381 Views
• 1 replies
• 0 likes

Purchased premium as student.

Hey all, I purchased premium with the student discount, and as I was verifying my school that I go to I recieved a text that a transaction had been processed.. which was by spotify. Now if I look at my account I am not a premium member. I don't want ...

• Zeshogren
• Newbie
• Hey all, I purchased premium with the student discount, and as I was verifying my school that I go to I recieved a text that a transaction had been processed.. which was by spotify. Now if I look at ...
• 2016-09-29 1:17:29 AM
• 2016-09-29 7:02:38 AM
• Maxim
• Spotify Star
• 196 Views
• 1 replies
• 0 likes

release my email from facebook login please

I want my email that is currently being used to sign in with the log in with facebook feature to be seperate from facebook and the help steps said to contact thru email to get that email removed from facebook login, so I can create a new account with...

• DancingDaleks
• Newbie
• I want my email that is currently being used to sign in with the log in with facebook feature to be seperate from facebook and the help steps said to contact thru email to get that email removed from...
• 2016-09-29 2:08:27 AM
• 2016-09-29 7:01:39 AM
• Maxim
• Spotify Star
• 267 Views
• 1 replies
• 0 likes
• Account

When will the 99 cent offer be available?

I've been a loyal Spotify Free user for two straight years now and I want to subscribe, but I'm too late for the 99 cent deal. Will it be back for Christmas or will I have to wait till NEXT SUMMER? I've finally had it with the adds and limited skippi...

• TrevorRees
• Regular
• I've been a loyal Spotify Free user for two straight years now and I want to subscribe, but I'm too late for the 99 cent deal. Will it be back for Christmas or will I have to wait till NEXT SUMMER? I...
• 2016-09-29 1:31:44 AM
• 2016-09-29 7:00:41 AM
• Maxim
• Spotify Star
• 1969 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription
  Unlimited

Distribution Company

Hello, We are a startup distribution comapny and are looking to setup an account with spotify please tell me the step needed to do this. Thank you!!

• Indiestreem
• Newbie
• Hello,     We are a startup distribution comapny and are looking to setup an account with spotify please tell me the step needed to do this. Thank you!!  
• 2016-09-29 4:58:56 AM
• 2016-09-29 6:56:07 AM
• Maxim
• Spotify Star
• 218 Views
• 1 replies
• 0 likes

Account

Thay charged me 5.99 just try to make student account

• Moises231
• Newbie
• Thay charged me 5.99 just try to make student account
• 2016-09-29 5:31:25 AM
• 2016-09-29 6:54:35 AM
• Maxim
• Spotify Star
• 4641 Views
• 1 replies
• 0 likes

Subscription cancelled

I cancelled my account and a payment was taking out on my bank please refund my money

• Katie-dewson
• Newbie
• I cancelled my account and a payment was taking out on my bank please refund my money
• 2016-09-29 6:30:14 AM
• 2016-09-29 6:53:33 AM
• Maxim
• Spotify Star
• 728 Views
• 1 replies
• 0 likes
• Other

Me hicieron el cargo de los $99 a mi tarjeta y solo pague un mes que hago?

• kevindelgadillo
• Casual Listener
• 2016-09-29 4:44:16 AM
• 2016-09-29 4:45:39 AM
• kevindelgadillo
• Casual Listener
• 762 Views
• 1 replies
• 0 likes