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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Being charged twice a month as an individual and a family. Not cool
considering our accounts keep saying we are not in the country and it
won't let us log in. This seems very odd considering in losing out on
$32 a month for nothing...You guys need a ...
Being charged twice a month as an individual and a family. Not cool considering our accounts keep saying we are not in the country and it won't let us log in. This seems very odd considering in losin...
So it has been about a month of trying now, I have been to the Q&A, the
FAQ, the support emails and there is still nothing I can find to help! I
cannot connect to Spotify with my facebook, it will say logging in, it
will login and then go back to the...
So it has been about a month of trying now, I have been to the Q&A, the FAQ, the support emails and there is still nothing I can find to help! I cannot connect to Spotify with my facebook, it wil...
I am trying to sign up for the student discount, I cancelled my premium
subscription to sign up for the student discount but it will not load
past this screen. I have emailed for help but there has been no
solution, what can be done so that I can sig...
I am trying to sign up for the student discount, I cancelled my premium subscription to sign up for the student discount but it will not load past this screen. I have emailed for help but there has b...
I canceled my .99/per month for 3 months spotify premium subscription on
the day 3 months after I paid for it. I was charged for an additional
month ($9.99+).
I canceled my .99/per month for 3 months spotify premium subscription on the day 3 months after I paid for it. I was charged for an additional month ($9.99+).
I have a premium plan and have three devices under my plan. But I found
no information in this site about the limit of number of devices that I
can have in the regular premium plan.Do any know? Where can I find this
information? It's usefull to know ...
I have a premium plan and have three devices under my plan. But I found no information in this site about the limit of number of devices that I can have in the regular premium plan. Do any know? Whe...
So I'm trying to delete the account i made through Facebook so that I
can connect the Spotify i actually use to Facebook, but my Facebook is
so old (making my e-mail even older). I used aol for my facebook and
haven't used it in about 6-7 years, so i...
So I'm trying to delete the account i made through Facebook so that I can connect the Spotify i actually use to Facebook, but my Facebook is so old (making my e-mail even older). I used aol for my fa...
I have a spotify account through my rogers share everything plan. It
worked great until the other day, when I signed in it said my account
was "free". I only have one profile, I have tried deleting the app and
reinstalling, logging out and back in, r...
I have a spotify account through my rogers share everything plan. It worked great until the other day, when I signed in it said my account was "free". I only have one profile, I have tried deleting t...
Hello, I have been invited to join my brothers family subscription and
thereby leave my own premium, but can only join once I have changed my
country to the same as his (UK to Sweden). I have updated the address
details already, however these will on...
Hello, I have been invited to join my brothers family subscription and thereby leave my own premium, but can only join once I have changed my country to the same as his (UK to Sweden)....
Hi,My husband started his Spotify account while in Norway, so his
country code is NO. I have started a family subscription from Sweden now
and he has tried changing his country code to SE, but according to
spotify, the changes will not be validated u...
Hi, My husband started his Spotify account while in Norway, so his country code is NO. I have started a family subscription from Sweden now and he has tried changing his country code to SE, but acco...
I am trying to change my payment details - I have recently had to get a
new card but when I log in to my account and click the link 'change
payment details' i just get the page that says page will not display. It
seems I can login to my account but c...
I am trying to change my payment details - I have recently had to get a new card but when I log in to my account and click the link 'change payment details' i just get the page that says p...
So Ive had my PS4 for sometime now and about 3 weeks after using Spotify
on it I got an error saying something along the lines of login failed
due to being abroad more than 14 days, i hadnt left the country or even
town. I tried deleting the app, log...
So Ive had my PS4 for sometime now and about 3 weeks after using Spotify on it I got an error saying something along the lines of login failed due to being abroad more than 14 days, i hadnt left the ...
Hi,It seems that my Spotify Premium account name, which contains a
special character, creates trouble with my SpotifyConnect compatible
hi-fi device.How can I have it changed?Thanks!David
Hi, It seems that my Spotify Premium account name, which contains a special character, creates trouble with my SpotifyConnect compatible hi-fi device. How can I have it changed? Thanks! David
I already paid my dues. Im on postpaid, but i cant go with premium as it
says there's a problem with my carrier but i dont think i have. Please
do something about this. I love Spotify.
I already paid my dues. Im on postpaid, but i cant go with premium as it says there's a problem with my carrier but i dont think i have. Please do something about this. I love Spotify.
I can't log into spotify because it wont let me change my country, says
that my postal code is wrong and everything is wrong and i just need to
my music I CANT RUN WITHOUT MY MUSIC SOMEONE HELP ME CHANGE THE COUNTRY
bless x
I can't log into spotify because it wont let me change my country, says that my postal code is wrong and everything is wrong and i just need to my music I CANT RUN WITHOUT MY MUSIC SOMEONE HELP...
Hello, I disabled spotify premium on the day the promotion month ended.
The problem is that i still payed for the next month. first my account
was downgraded for a few days, but after that it went back to premium
again. i kept on using spotify this m...
Hello, I disabled spotify premium on the day the promotion month ended. The problem is that i still payed for the next month. first my account was downgraded for a few days, but after t...
I cancelled my Spotify subscription and I was charged not only once, but
twice this month. My account is showing that I no longer have a premium
subscription yet I am still being charged?
I cancelled my Spotify subscription and I was charged not only once, but twice this month. My account is showing that I no longer have a premium subscription yet I am still being charged?
A few days I've been trying a solution to my account on Spotify but
unfortunately I can not, despite receiving notification of the credit
operator via SMS on the payment act, I continue with the free User
account. it pisses me off enough since there ...
A few days I've been trying a solution to my account on Spotify but unfortunately I can not, despite receiving notification of the credit operator via SMS on the payment act, I continue with the free...