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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413303 Views
  • 965 replies
  • 108 likes
  • Account
  • 413303 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180366 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180366 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101191 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101191 Views
  • 68 replies
  • 10 likes

Solved!! Cancel Premium Subscription wrong password (Error/Bug)

Hey, I wanted to cancel my premium subscription.So i logged in my spotify account, and started the cancel process.But at the end it always tells me , that my password is wrong although i just logged in with the same password.Very strange O.o I hope y...

  • Regular
  • Hey,   I wanted to cancel my premium subscription. So i logged in my spotify account, and started the cancel process. But at the end it always tells me , that my password is wrong ...
  • randall4spots
  • Newbie
  • 831 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 831 Views
  • 9 replies
  • 0 likes

Student in a different country

Hello, I am a student in Germany (therefore my account is now in Germany for default, I didn't change that) and I can't pay to get premium because my credit card is from the country I come from. I have a German debit account but not a credit card and...

  • Casual Listener
  • Hello, I am a student in Germany (therefore my account is now in Germany for default, I didn't change that) and I can't pay to get premium because my credit card is from the country I come from. I ha...
  • spotifyuk2016
  • Casual Listener
  • 504 Views
  • 4 replies
  • 0 likes
  • 504 Views
  • 4 replies
  • 0 likes

Where do i get the invitation about being a part of the family Spotify?

I can't find the invitation.. and i'm getting so angy becuase you guys are making it so difficult to understand. WHY couldn't there just be any button where it stood; accept invitation??? it's only showing up " invitation pending "

  • Newbie
  • I can't find the invitation.. and i'm getting so angy becuase you guys are making it so difficult to understand. WHY couldn't there just be any button where it stood; accept invitation??? it's only s...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Charging me more

I paid 99p for about 3 months free Spotify premium but never agreed to pay more after that was up. You have taken £9.99 out of my account when I haven't agreed to pay that

  • Casual Listener
  • I paid 99p for about 3 months free Spotify premium but never agreed to pay more after that was up. You have taken £9.99 out of my account when I haven't agreed to pay that
  • Maxim
  • Spotify Star
  • 169 Views
  • 3 replies
  • 0 likes
  • 169 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify is a fascist business...

Your Monthly payment fails- you log in and pay it - but then can't access it on your mobile. Nowhere to turn to but a "community". Over half an hour of dicking around for the 'convenience' of online music. Can Apple be worse??

  • Casual Listener
  • Your Monthly payment fails- you log in and pay it - but then can't access it on your mobile. Nowhere to turn to but a "community". Over half an hour of dicking around for the 'convenience' of online ...
  • testngalog1
  • Casual Listener
  • 293 Views
  • 4 replies
  • 0 likes
  • 293 Views
  • 4 replies
  • 0 likes

Can't access premium account

I recently got a new phone and I've downloaded Spotify. When I sign in to my account it says I've only got Spotify free when I pay for premium. And I've tried signing everything out

  • Casual Listener
  • I recently got a new phone and I've downloaded Spotify. When I sign in to my account it says I've only got Spotify free when I pay for premium. And I've tried signing everything out
  • Rossco3
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Charged twice and still dont work

Spoiler (Highlight to read) Hello, I've just tried to pay for my family plan but a message pop out saying that my pay couldn't be completed. The problem is that my bank confirmed that two charges were made by Spotify. What can i do?

  • Casual Listener
  •   Hello,   I've just tried to pay for my family plan but a message pop out saying that my pay couldn't be completed. The problem is that my bank confirmed that two charges were made by S...
  • Bearfootrecords
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 153 Views
  • 1 replies
  • 0 likes

Previous premium wont update with gift card

My premium was paused and I got a gift card for 6 months and I entered it, it still says my premium is paused howeverAny help?

  • Newbie
  • My premium was paused and I got a gift card for 6 months and I entered it, it still says my premium is paused however Any help?
  • Bearfootrecords
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Redeemed gift card, still in free subscription

first of all, great job to spotify for sending you to user community for help instead of taking care of your problem themselves. this is the exact attitude that assures a customer after their purchase my problem though, is quite absurd in nature, pro...

  • Newbie
  • first of all, great job to spotify for sending you to user community for help instead of taking care of your problem themselves. this is the exact attitude that assures a customer after their purchas...
  • Bearfootrecords
  • Community Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 446 Views
  • 1 replies
  • 0 likes

More payment options.

Bought the SP129 Spotify Premium. But can't register it because i changed my phone number. When i am trying to register the reply is my spotify account has already an old phone number. How can i change it?

  • Newbie
  • Bought the SP129 Spotify Premium. But can't register it because i changed my phone number. When i am trying to register the reply is my spotify account has already an old phone number. How can i chan...
  • Astame
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Spotify premium upgrading on its own

Hi, so I had the 3 month trial for $0.99 and on my account it said that it was not going to renew until september 24. But its september 23 I have already been charged on my credit card. I did not want to upgrade to premium, and I was going to cancel ...

  • Newbie
  • Hi, so I had the 3 month trial for $0.99 and on my account it said that it was not going to renew until september 24. But its september 23 I have already been charged on my credit card. I d...
  • Astame
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Edit Playlist Details

I was looking for an option to edit my playlist details, as I have seen is possible online. However, this option does not seem to be showing up on my account. How can I enable this option? This feature is pretty important to me, and seems like someth...

  • Casual Listener
  • I was looking for an option to edit my playlist details, as I have seen is possible online. However, this option does not seem to be showing up on my account. How can I enable this option? This ...
  • morglbltrio
  • Casual Listener
  • 1123 Views
  • 6 replies
  • 0 likes
  • Account
  • 1123 Views
  • 6 replies
  • 0 likes

Solved!! Family Premium in holidays

I upgraded to family premium with two of my sisters. But I'm on holidays vor 10 days next week. Can I use my Spotify in another country too?

  • Newbie
  • I upgraded to family premium with two of my sisters. But I'm on holidays vor 10 days next week. Can I use my Spotify in another country too?
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family - Two listeners at once?!

Hello you lovely people,Please help. I've searched through the thread on Premium for Familiy, but struggling to find an answer to this.I upgraded to Premium for Family a while ago, and set up a second 'member', my wife, so that she could listen to mu...

  • Casual Listener
  • Hello you lovely people, Please help. I've searched through the thread on Premium for Familiy, but struggling to find an answer to this. I upgraded to Premium for Family a while ago, and set up a s...
  • MartinJB
  • Casual Listener
  • 1074 Views
  • 2 replies
  • 0 likes
  • 1074 Views
  • 2 replies
  • 0 likes

Solved!! Purchase Playlists with Spotify Premium

HiI have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s.But I am unable to find a "get" or "buy" or "purchase" button/option in Spotify.How can I buy music with...

  • Casual Listener
  • Hi I have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s. But I am unable to find a "get" or "buy" or "pu...
  • shineon4me
  • Music Fan
  • 14347 Views
  • 7 replies
  • 0 likes
  • 14347 Views
  • 7 replies
  • 0 likes

Didnt get free 30 days

Hi. I signed up last night after seeing there was a free 30 days advertised on facebook. But this morning my bank account got charged $11.99.

  • Newbie
  • Hi. I signed up last night after seeing there was a free 30 days advertised on facebook. But this morning my bank account got charged $11.99.
  • LisaSenin
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Subscription

I have subscribed to "premium" via paypal. And have received a statement for a payment to yourselves (herewith attached). Yet I have not received any of the perks associated therewith. If you could kindly look into this, much appreciated.

  • Casual Listener
  • I have subscribed to "premium" via paypal. And have received a statement for a payment to yourselves (herewith attached). Yet I have not received any of the perks associated therewith. If you could k...
  • Vincentvdm
  • Casual Listener
  • 326 Views
  • 4 replies
  • 1 likes
  • 326 Views
  • 4 replies
  • 1 likes

Solved!! Didn't get a Free Trail! (Spotify Overdraft)

Hello, My name is Tommy and I am a Student who attends College. I created this post because of an error on my spotify let me explain. So I signed up for a Spotify account just today and I decided to get a premium account. This is due to the fact that...

  • Visitor
  • Hello,  My name is Tommy and I am a Student who attends College. I created this post because of an error on my spotify let me explain. So I signed up for a Spotify account just today and...
  • user-removed
  • Not applicable
  • 387 Views
  • 4 replies
  • 0 likes
  • 387 Views
  • 4 replies
  • 0 likes

Upgrade to family

I upgraded from premium to family on Aug 26, 2016 and I was charged the $14.99. My account is still saying premium only and I don't have the option to invite other family members.

  • Newbie
  • I upgraded from premium to family on Aug 26, 2016 and I was charged the $14.99. My account is still saying premium only and I don't have the option to invite other family members.
  • brengm94
  • Casual Listener
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

Two accounts login on premium fails

Hello,Recently I can't Login on my premium Account. The message seid, there is no connection with Facebook. But this isn't true. So I did a second registration with Facebook Account. But this is Spotify free. Can somebody help me to enter the premium...

  • Newbie
  • Hello, Recently I can't Login on my premium Account. The message seid, there is no connection with Facebook. But this isn't true. So I did a second registration with Facebook Account. But this is Sp...
  • osornios
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 143 Views
  • 1 replies
  • 0 likes