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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
82768 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103474 Views
10 replies
3 likes
Man I'm seriously sick of this. I had premium spotify, my credit card was working, as soon as I decided to pay premium again with my SAME credit card, which by the way it is working, I've bought online recently at several websites, it won't let me ge...
Man I'm seriously sick of this. I had premium spotify, my credit card was working, as soon as I decided to pay premium again with my SAME credit card, which by the way it is working, I've bought onli...
Regular
1260 Views
8 replies
0 likes
Hi, I bought premium a few days ago but it doesn't work. I tried logging out, and also deleting and installing the app again. My money is paid, but I am not able to use premium!
Hi, I bought premium a few days ago but it doesn't work. I tried logging out, and also deleting and installing the app again. My money is paid, but I am not able to use premium!
Spotify Star
582 Views
5 replies
0 likes
I had created my account 3 month ago. I took premium account for 3 month for 1eur (there smth like discount). But after this month i wanted to cancel it and start premium for family for 10.99eur. But today Spotify removed from my balance 6.99eur. Wha...
I had created my account 3 month ago. I took premium account for 3 month for 1eur (there smth like discount). But after this month i wanted to cancel it and start premium for family for 10.99eur. But...
Community Legend
347 Views
2 replies
0 likes
Hi! I cancelled my subscription and i want to resubscribe it again because i learned that it ends on oct 26. And its just oct 1 rn!! Does Resubscribing it mean that i have to pay again?
Hi! I cancelled my subscription and i want to resubscribe it again because i learned that it ends on oct 26. And its just oct 1 rn!! Does Resubscribing it mean that i have to pay again?
Spotify Star
588 Views
3 replies
0 likes
I have accidentally set up two monthly credit card payments (for different amounts) for the same Spotify premium account. I have cancelled one of them with my bank, but don't know how to notify Spotify about this so that they do not cancel the Spotif...
I have accidentally set up two monthly credit card payments (for different amounts) for the same Spotify premium account. I have cancelled one of them with my bank, but don't know how to notify Spoti...
Casual Listener
522 Views
4 replies
0 likes
I started with the premium so I could listen to my music offline..as I often travel to places with no cell reception. It worked fine but now when I log into my account, it says I am signed up with Spotify free but yet I am charged every month for it ...
I started with the premium so I could listen to my music offline..as I often travel to places with no cell reception. It worked fine but now when I log into my account, it says I am signed up with Sp...
Community Legend
254 Views
1 replies
0 likes
Can I continue my trial after canceling my subscribtion. Becuase I want to change it into family plan without costing extra money.
Can I continue my trial after canceling my subscribtion. Becuase I want to change it into family plan without costing extra money.
Community Legend
333 Views
1 replies
0 likes
I canceled my premium subscription and still got charged I switched to Apple Music as it gets newer music faster then Spotify. I want a refund cause I do not like Spotify and I didn't intend to Pay for another month.
I canceled my premium subscription and still got charged I switched to Apple Music as it gets newer music faster then Spotify. I want a refund cause I do not like Spotify and I didn't intend to Pay f...
Casual Listener
299 Views
2 replies
0 likes
Greetings! I tried contacting support directly but they seem to ignore me... It was several years since I used Spotify. Now I'm leaving in a different country. When I try to change country settings only one option is available - Netherlands, and I ne...
Greetings! I tried contacting support directly but they seem to ignore me... It was several years since I used Spotify. Now I'm leaving in a different country. When I try to ch...
Spotify Star
863 Views
1 replies
0 likes
My son has got Spotify-Premium account and he got new phone and he cannot log in, because he does not remember his password. We cannot request for his password because we do not remember which email-address is connected to his Spotify account. He onl...
My son has got Spotify-Premium account and he got new phone and he cannot log in, because he does not remember his password. We cannot request for his password because we do not remember which email-...
Spotify Star
357 Views
3 replies
0 likes
Hi,I would like to start a family premium subscription. But my mum and my sister live in Spain and I live in France.Is it possible ?Thank you.Kind regards,Cecilia.
Hi, I would like to start a family premium subscription. But my mum and my sister live in Spain and I live in France. Is it possible ? Thank you. Kind regards, Cecilia.
Community Legend
376 Views
1 replies
1 likes
I have premium. I can log in from a deskto using chrome or IE, but I cannot log in on my ipad or iphone. I have also successfully logged in on one other device (a web-connected stereo). The error message says "either username or password is incorrect...
I have premium. I can log in from a deskto using chrome or IE, but I cannot log in on my ipad or iphone. I have also successfully logged in on one other device (a web-connected stereo). The error mes...
Casual Listener
569 Views
4 replies
0 likes
A few days ago I closed session on my phone and when I tried to log in once again it didn't let me, it said that "that email already had an account", I thought I was doing it wrong so I did it again and again several times with no success... I've eve...
A few days ago I closed session on my phone and when I tried to log in once again it didn't let me, it said that "that email already had an account", I thought I was doing it wrong so I did it again ...
Spotify Star
326 Views
1 replies
0 likes
Hi, I am from the UK but currently working in Taiwan. I cannot login Spotify since it is unable to use abroad. I do not want to change my profile coutry to Taiwan. I would like to remain my playlist within British music instead of Taiwanese. Please h...
Hi, I am from the UK but currently working in Taiwan. I cannot login Spotify since it is unable to use abroad. I do not want to change my profile coutry to Taiwan. I would like to remain my playlist ...
Spotify Star
277 Views
1 replies
0 likes
Hi there, I have one account with all my playlists, followers, premium version etc, but this account is not connected to facebook so I can't see my friends and such. The other account is activated through Facebook but has no playlists, no followers a...
Hi there, I have one account with all my playlists, followers, premium version etc, but this account is not connected to facebook so I can't see my friends and such. The other account is act...
Roadie
693 Views
3 replies
0 likes
Hi i get the invite to join as spotify family member .Than i had some problems with token , it did not work so i was playing around and by mistake i hit family plan so spotify register me as Admin ( no paymet metods were linked nor made ).How do i ch...
Hi i get the invite to join as spotify family member .Than i had some problems with token , it did not work so i was playing around and by mistake i hit family plan so spotify register...
Spotify Star
391 Views
1 replies
0 likes
Hi Spotify Community, I have had a premium account for a long time, but this morning I subscribed to a family account. I pay for my premium account every 2nd of the month. The problem is that Spotify noticed me that they will make me pay 15€ on the 2...
Hi Spotify Community, I have had a premium account for a long time, but this morning I subscribed to a family account. I pay for my premium account every 2nd of the month. The...
Spotify Star
266 Views
1 replies
0 likes
Hallo, Ik ben met mijn premium account ingelogd op mijn telefoon, vanaf daar kan ik mijn premium account niet opzeggen daarvoor heb ik mijn e mail en mijn wachtwoord nodig. maar die ben ik kwijt. Hoe kan ik mijn acount toch nog opzeggen???
Hallo, Ik ben met mijn premium account ingelogd op mijn telefoon, vanaf daar kan ik mijn premium account niet opzeggen daarvoor heb ik mijn e mail en mijn wachtwoord nodig. maar die ben ik k...
Community Legend
8199 Views
3 replies
0 likes
Hi,I have a big problem, I am a Premium user of Spotify and just bought today an unlimited family offer. I am from France and are now in Indonesia for holidays. I just created an account as asked by spotify for the members of my family but they canno...
Hi, I have a big problem, I am a Premium user of Spotify and just bought today an unlimited family offer. I am from France and are now in Indonesia for holidays. I just created an account as asked b...
Community Legend
339 Views
1 replies
0 likes
I need to cancel a payment already made for premium. how can I do?
I need to cancel a payment already made for premium. how can I do?
Spotify Star
214 Views
1 replies
0 likes
