Accounts

Following count error

I was just doing a clean on my account and got to my 'Following'. It says 4 but nothing shows up. Who are these hidden accounts that I'm following? It happens everywhere I use: macbook, windows desktop pc and Android phone.

Account empty when I changed telephone

From Sweden. Bought a new iPhone and when I changed telephone my whole Spotify account was empty. All playlists where gone. All saved music gone. And I was asked to upgrade to Premium, but that was what I had before, and payed for. What has happend? ...

60 Day free trial

Hello, I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken the 30 day free trial before. And now when I took it it was only for 30 days? Is this some kind of a b...

Spotify Canada moved to Australia can't change over

I signed up for Spotify in Canada. Im now in Australia. I go to change my address, I have to change my subscription by adding an Aussie card. Try that, invalid postcode but 4551 is definitely right for me, its still looking for a Canadian one. Im in ...

Locked out of original Facebook account but new one created

I signed up for premium using the normal username (not fb login) and then synched fb back but there is no information anymore. My original account still exists however. Please help with this issue, I would really like the old account information back...

Personal spotify to Family spotify

I have a personal spotify account but now have changed fo the family account, how do I cancel my personal account so that I'm not paying every month?

This site sucks

Changed country, subscription changed to free, still being charged for premium

I have been travelling recently and spotify recognised that I'm in a different country. My account changed to 'free' however my spotify continues to take money from my account for premium services. How can I gain access to my premium account? TY!

Spotify want to charge in UK Sterling but I live in Australia

I have a spotify account / which was registered in the UK when we lived there. We now live in Australia and I want to setup Family sharing on my account and Spotify wants to charge me in UK pounds rather than Australian dollars

Does the 7 day trial still exist 2016?

I just signed up and my freind had a 7 day free trial. I don't have a credit card and all it's giving me is the 30 day trial with a card number, does the shorter trial no longer exist and I it does can any one tell me how to get it please.

Cancel spotify

I was apparently signed into a email that wasn't my usual one and I pUT my credit card info on that email for premium. My phone was recently reset and I don't know the information for that account that I was signed into and I need to cancel it becaus...

Being overcharged monthly

Hi team, I've gone without notice from $11.99 inc gst to $12.34 inc gst AUD in the past two months. I'm also being charged foreign transaction fees of $6 plus it's saying I'm now with Britain Spotify. What's going on? I live in Australia. I can't fig...

Superuser Contribution How to reset spotify log in password through facebook log in because no longer have access to email

I have a premium account and I can't reset the password because I don't have access to the email used in creating the account anymore. The only way I can access the account is through facebook login. Is there a way I can reset my spotify log in passw...

Superuser Contribution 30 day trial

I wanted to try the 30day trial so i kept on putting my number but then i wasnt able to receive any pin. Why is that??????

Email log in and Facebook log in !!!help!!!

I logged into Spotify via my email (with premium) and got premium I logged out and logged Jo via Facebook (without) and now I have TWO accounts! One with premium and one without.But I want my Facebook tm have the premium. SPOTIFY can you please trans...

Deactivated email address

Please help. I have subscribed and am paying for premium but I got logged out and cannot remember my password. Problem is the email address we had was deactivated so I cant follow the "forgot my password" procedures. Anyone know what I can do?

Superuser Contribution Tells me to sign on with spotify credentials

When I sign in it tells me to sign in with facebook, or to sign in using my spotify credentials. I know I'm using the correct email and password, and I never did, nor do I want to sign in with Facebook. So why won't it take me toy account?

Superuser Contribution Can't get spotify playstation music deal!!

Ive been trying claim the playstation deal 2 months for 2 bucks, and i have already linked accounts, but everytime i try to claim the deal it takes me to this page.