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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9928 Views
  • 3 replies
  • 9 likes
  • Security
  • 9928 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494068 Views
  • 981 replies
  • 112 likes
  • Account
  • 494068 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214013 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214013 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122706 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122706 Views
  • 72 replies
  • 12 likes

Superuser Contribution Student ID Card for students under 12th grade

Hi there. I am wondering if I can use my student ID card for the discount. If possible, please tell me how. Thanks

  • Casual Listener
  • Hi there. I am wondering if I can use my student ID card for the discount. If possible, please tell me how. Thanks
  • user-removed
  • Not applicable
  • 913 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 913 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got charged even though i am in a family subscription

i am in a family subscription at the moment. I recently switched from another one. On my accout it says i am part of a subscription. But my paypal was just charged $12 for premium. Not sure what to do.

  • Casual Listener
  • i am in a family subscription at the moment. I recently switched from another one.  On my accout it says i am part of a subscription. But my paypal was just charged $12 for premium.  Not ...
  • user-removed
  • Not applicable
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount Family Subscriptions!

Hi, I recently upgraded to Premium for family and have added 3 of my family members. Everything OK. But when trying to add my 4th family member (my youngest son), it doesn't work. He gets the invitation link, but gets an error message when following ...

  • Newbie
  • Hi,   I recently upgraded to Premium for family and have added 3 of my family members. Everything OK. But when trying to add my 4th family member (my youngest son), it doesn't work. He gets th...
  • user-removed
  • Not applicable
  • 156 Views
  • 1 replies
  • 0 likes
  • Premium
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution GETTING PREMIUM WITH STUDENT DISCOUNT

I'm in college (UK) and I'm wanting to get the discounted Premium for £5 a month, but I don't have a NUS card or a Uni card, just my college ID. I haven't got a clue how to do this, does anybody have an idea?

  • Newbie
  • I'm in college (UK) and I'm wanting to get the discounted Premium for £5 a month, but I don't have a NUS card or a Uni card, just my college ID. I haven't got a clue how to do this, does anybody have...
  • user-removed
  • Not applicable
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium failed

I paid for premium account and this waht I got. please fix it.see attachment.

  • Newbie
  • I paid for premium account and this waht I got. please fix it. see attachment.
  • user-removed
  • Not applicable
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment went through but still not premmium

I was charged $5.38 for student premium and I cant access premium features, also my account status says I'm still free acount. How can I fix this?

  • Newbie
  • I was charged $5.38 for student premium and I cant access premium features, also my account status says I'm still free acount. How can I fix this?
  • user-removed
  • Not applicable
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Account Impossible?

Hi, I recently moved from The Netherlands to Costa Rica. My premium account (and my credit card billing) resides in NL, but I live here in CR with my wife and children. A few months ago I subscriubed to the Family plan, but since then have not been a...

  • Newbie
  • Hi, I recently moved from The Netherlands to Costa Rica. My premium account (and my credit card billing) resides in NL, but I live here in CR with my wife and children. A few months ago I subscriubed...
  • user-removed
  • Not applicable
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta Familiar Premium só funciona no computador!

Faço parte de uma conta familiar premium, mas a mesma só funciona quando acesso o aplicativo pelo computador. Quando acesso com a mesma conta pelo aplicativo do meu android, não tenho os beneficios de uma conta premium. Sou obrigado a ouvir propagand...

  • Newbie
  • Faço parte de uma conta familiar premium, mas a mesma só funciona quando acesso o aplicativo pelo computador. Quando acesso com a mesma conta pelo aplicativo do meu android, não tenho os beneficios d...
  • user-removed
  • Not applicable
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como remover os dados do cartão de crédito?

Como remover os dados do cartão de crédito? Não encontrei essa opção nas opções da conta. Onde posso remover as informações do cartãoo de crédito?

  • Visitor
  • Como remover os dados do cartão de crédito?   Não encontrei essa opção nas opções da conta. Onde posso remover as informações do cartãoo de crédito?
  • user-removed
  • Not applicable
  • 8427 Views
  • 1 replies
  • 0 likes
  • Account
  • 8427 Views
  • 1 replies
  • 0 likes

Superuser Contribution AD starts autoplaying on Browse page while having premium?

I just had some very annoying music start autoplaying on the browse page with a video, and I'm having premium. When I hovered the mouse over, it showed: Hide news. Did anyone ever experience it? It just ran when I opened the app... Also, dear Spotify...

  • Visitor
  • I just had some very annoying music start autoplaying on the browse page with a video, and I'm having premium. When I hovered the mouse over, it showed: Hide news.   Did anyone ever experience...
  • user-removed
  • Not applicable
  • 166 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Klarna Frage bei der Anmeldung

Hallo ich wollte Spotify Premium über Rechnung bezahlen, dafür muss ich mich bei Klarna anmelden. ich habe alle Felder ausgefüllt ..asdresse und so aber es geht nicht weiter. Es steht im roten kastenHmmm, bei einem dieser Felder ist etwas nicht in Or...

  • Newbie
  • Hallo ich wollte Spotify Premium über Rechnung bezahlen, dafür muss ich mich bei Klarna anmelden. ich habe alle Felder ausgefüllt ..asdresse und so aber es geht nicht weiter. Es steht im roten kasten...
  • user-removed
  • Not applicable
  • 1240 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1240 Views
  • 1 replies
  • 0 likes

Superuser Contribution No funciona mi Premium

reslice mi pago para obtener mi cuenta Premium hace más de 4 horas y sigo suspendido ...

  • Newbie
  • reslice mi pago para obtener mi cuenta Premium hace más de 4 horas y sigo suspendido ... 👿
  • user-removed
  • Not applicable
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Samsung] Spotify for Samsung TV - Tizen OS

I uninstalled my app and i had premium and it was working and it was paid for.I reinstalled it and now i do not have premium.Email me at timothykeft@hotmail.com if you have any suggestions.

  • Newbie
  • I uninstalled my app and i had premium and it was working and it was paid for. I reinstalled it and now i do not have premium. Email me at timothykeft@hotmail.com if you have any suggestions.
  • user-removed
  • Not applicable
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Solved!! Time restriction for Spotify Japan?

I started using Spotify Japan a couple days ago and I got a notification saying that I only have 15 hours of free listening a month. I have also used Spotify in the US but never faced this time restriction. Is the 15 hour time limit temporary or some...

  • Newbie
  • I started using Spotify Japan a couple days ago and I got a notification saying that I only have 15 hours of free listening a month. I have also used Spotify in the US but never faced this time restr...
  • Maxim
  • Spotify Star
  • 1944 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 1944 Views
  • 1 replies
  • 0 likes

charged the full premium amount instead of the sudent discount

Hi, I was 3 days late to renew my student subscription that I did on 5th October. However, full Premium monthly fee was charged of £9.99 was deducted from my card on 2nd October. How can I get a refund of £5? Thanks

  • Casual Listener
  • Hi,   I was 3 days late to renew my student subscription that I did on 5th October. However, full Premium monthly fee was charged of £9.99 was deducted from my card on 2nd October. How ca...
  • gapo
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Solved!! Account family unactivated

This morning i received a mail from spotify saying that my account is unactivated because my last payment has been rejected. The last payment (automatic payment each month) has been correctly done with Paypal.What can I do?

  • Casual Listener
  • This morning i received a mail from spotify saying that my account is unactivated because my last payment has been rejected. The last payment (automatic payment each month) has been correctly done wi...
  • Memnoch84
  • Casual Listener
  • 519 Views
  • 5 replies
  • 2 likes
  • 519 Views
  • 5 replies
  • 2 likes

Solved!! Facebook on Spotify

It won't let me log in whenever i click "Login with Facebook" it just loads then brings me back to the log in section. It also says something if im abroad and a 14 day trip etc. I took a screenshot of it if that helps.

  • Regular
  • It won't let me log in whenever i click "Login with Facebook" it just loads then brings me back to the log in section. It also says something if im abroad and a 14 day trip etc. I took a screenshot o...
  • Mattosaurus
  • Community Legend
  • 344 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 344 Views
  • 3 replies
  • 0 likes

My account won't upgrade

Hi there I had the 30 day free upgrade trial and I really like so I upgraded and I signed up/paid using paypal but my account is't upgraded. I'm still getting ads and asking if I would like to upgrade. Can you please check and see if I done this righ...

  • Newbie
  • Hi there I had the 30 day free upgrade trial and I really like so I upgraded and I signed up/paid using paypal but my account is't upgraded. I'm still getting ads and asking if I would like to upgrad...
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Spotify family and Spotify partner

Hi, my account is associated with a Spotify partner. How should I proceed with upgrade to Spotify family?My partner said that they cannot activate this subscription.Thank you

  • Casual Listener
  • Hi, my account is associated with a Spotify partner. How should I proceed with upgrade to Spotify family? My partner said that they cannot activate this subscription. Thank you
  • CZBios
  • Casual Listener
  • 479 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 479 Views
  • 2 replies
  • 0 likes

Family pack only used at home?

Hello, i´m thinkin to make the family subscription and i saw that members have to live in the same house. It means that can only be used at home? If im in a friend house and i use his wifi, i can not use this account? Or if im in the gym that my gym ...

  • Casual Listener
  • Hello, i´m thinkin to make the family subscription and i saw that members have to live in the same house. It means that can only be used at home? If im in a friend house and i use his wifi, i can not...
  • Maxim
  • Spotify Star
  • 279 Views
  • 5 replies
  • 0 likes
  • 279 Views
  • 5 replies
  • 0 likes