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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76523 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94384 Views
9 replies
2 likes
I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?
I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?
Casual Listener
330 Views
1 replies
0 likes
HiI have upgraded to Spotify family and invited my family members. But when they click on the link it says that they are already members of "this (or some other) family plan". In my account it still says that the invitation is pending, and we cannot ...
Hi I have upgraded to Spotify family and invited my family members. But when they click on the link it says that they are already members of "this (or some other) family plan". In my account it stil...
Spotify Star
371 Views
2 replies
0 likes
I got a new iPhone today after having had the same one for 3 years. I tried to log in to Spotify on my new phone but have forgotten all of my details as I was constantly signed in on my old phone and never had to remember them. I can't even seem to f...
I got a new iPhone today after having had the same one for 3 years. I tried to log in to Spotify on my new phone but have forgotten all of my details as I was constantly signed in on my old phone and...
Casual Listener
893 Views
1 replies
0 likes
I was not paying great attention to my payments and was surprised to see I have been moved from the $9.99 Premium to the $14.99 Premium for Family. My wife does not even have the app on her iPhone. There are no Spotify phone numbers so a contact form...
I was not paying great attention to my payments and was surprised to see I have been moved from the $9.99 Premium to the $14.99 Premium for Family. My wife does not even have the app on her iPh...
Not applicable
257 Views
1 replies
0 likes
Hey guys, I was listening a very nice playlist named "Good Vibes", built by Spotify and them one day they've changed a few sounds. How do I get that playlist back, since I have't saved as mine?
Hey guys, I was listening a very nice playlist named "Good Vibes", built by Spotify and them one day they've changed a few sounds. How do I get that playlist back, since I have't saved as mi...
Casual Listener
429 Views
2 replies
0 likes
I have recently made a new spotify account and it is premium. I accidently logged out of it and now I don't know my email or password. I know my username which is ivanli2003-ca. I can't log back in and now I have to use 10 bucks every month for nothi...
I have recently made a new spotify account and it is premium. I accidently logged out of it and now I don't know my email or password. I know my username which is ivanli2003-ca. I can't log back in a...
Newbie
918 Views
4 replies
0 likes
Hii have just upgraded to a family premium account. My husband has a premium account through iTunes. I understand that he has to cancel the subscription through iTunes before he can accept the family invite - he is worried that he will lose all his s...
Hi i have just upgraded to a family premium account. My husband has a premium account through iTunes. I understand that he has to cancel the subscription through iTunes before he can accept the fami...
Spotify Star
279 Views
1 replies
0 likes
Dear people of this community, my Chromebook keeps telling me I need to download Flashback whenever I try to go into Spotify, but the thing is that I already have Flashback. Can someone help me with this problem? I really need Spotify for my work in ...
Dear people of this community, my Chromebook keeps telling me I need to download Flashback whenever I try to go into Spotify, but the thing is that I already have Flashback. Can someone help me with ...
Spotify Star
655 Views
1 replies
0 likes
Hello, so I have used the student discount for Spotify premium for around a year. Today when it renewed it charged me the full $9.99 instead of the $4.99. Is there a reason why it went back to full price? I still have 2 more years of college and I do...
Hello, so I have used the student discount for Spotify premium for around a year. Today when it renewed it charged me the full $9.99 instead of the $4.99. Is there a reason why it went back to full p...
Spotify Star
357 Views
1 replies
0 likes
Hi, I charged my account before, is 4.99$ and also my bank statement was Spotify received the money. But I don't know why my account still is the free one. And also at that time I didn't upload . Please help me to figure it out
Hi, I charged my account before, is 4.99$ and also my bank statement was Spotify received the money. But I don't know why my account still is the free one. And also at that time I didn't upload . Ple...
Spotify Star
219 Views
1 replies
0 likes
Hey!I'm a part of a big happy family of Spotify, unfortunately I don't know who's the father of the family - how do I find out what's the head account of the family? Thanks!
Hey! I'm a part of a big happy family of Spotify, unfortunately I don't know who's the father of the family - how do I find out what's the head account of the family? Thanks!
Casual Listener
556 Views
2 replies
0 likes
I cancelled my subscription on 09/27/2016, one day before my renewal date. I noticed that I still got charged. I cancelled again today. How do I get a refund for this month?
I cancelled my subscription on 09/27/2016, one day before my renewal date. I noticed that I still got charged. I cancelled again today. How do I get a refund for this month?
Casual Listener
451 Views
3 replies
0 likes
A few months ago I subscribed to 3 months premium for 0,99. After two months, my dad bought a family premium subscription. Now I'm a family member but do I need to unsubscribe from the 3 months premium for 0,99? And how can I do that? Thanks!
A few months ago I subscribed to 3 months premium for 0,99. After two months, my dad bought a family premium subscription. Now I'm a family member but do I need to unsubscribe from the 3 months premi...
Roadie
848 Views
2 replies
0 likes
Hi there, I was wondering if someone could help me out.I've been a spotify user for years now.I've been sort of moving from one country to another over those last few years.And it seems my spotify premium account I set up whilst in the UK.I've moved ...
Hi there, I was wondering if someone could help me out. I've been a spotify user for years now. I've been sort of moving from one country to another over those last few years. And it seem...
Roadie
507 Views
1 replies
0 likes
Hey guys!I'm a university student and I live with friends on the same house.It's possible we get spotify family?Thanks!
Hey guys! I'm a university student and I live with friends on the same house. It's possible we get spotify family? Thanks!
Roadie
434 Views
3 replies
0 likes
Hi, I use prepaid cards and now my suscription has ended and you try to charge my credit card when I get paid until december 29. Here is my last number order: 318951258456079.
Hi, I use prepaid cards and now my suscription has ended and you try to charge my credit card when I get paid until december 29. Here is my last number order: 318951258456079.
Casual Listener
405 Views
4 replies
0 likes
Hi. I subscribed to the Premium service for the last few months on a special offer of €0.99 per month. This offer has recently come to an end so when I went in to cancel my premium subscription, I was surprised to see that the status of my account wa...
Hi. I subscribed to the Premium service for the last few months on a special offer of €0.99 per month. This offer has recently come to an end so when I went in to cancel my premium subscript...
Roadie
470 Views
3 replies
0 likes
Hello everyone, I would like to buy a family-account. But I see that there is a limit of 10.000 songs. If I have 6 accounts, is it like this:Account 1: max 1666 songs downloadedAccount 2: max 1666 songs downloadedAccount 3: max 1666 songs downloaded....
Hello everyone, I would like to buy a family-account. But I see that there is a limit of 10.000 songs. If I have 6 accounts, is it like this: Account 1: max 1666 songs downloaded ...
Roadie
9228 Views
1 replies
0 likes
Hi, I'm using premium service. I want to stop the service. But I forgot my password. I connected my facebook account. Unfortunately I quit facebook and e-mail. So I can't log-in my Spotify account. Please help for me. Thanks!
Hi, I'm using premium service. I want to stop the service. But I forgot my password. I connected my facebook account. Unfortunately I quit facebook and e-mail. So I can't log-in my Spotify account. P...
Community Legend
244 Views
1 replies
0 likes
Community Legend
344 Views
1 replies
0 likes
