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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4389 Views
  • 0 replies
  • 9 likes
  • Security
  • 4389 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463182 Views
  • 974 replies
  • 110 likes
  • Account
  • 463182 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204995 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204995 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112830 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112830 Views
  • 72 replies
  • 12 likes

Solved!! Is there a support anywhere?

I don't like these services which say "ask the community" we don't give a sh*** about your problems. Is there any possibility to contact Spotify directly? Kind of a support@spotify.com e-mail adress or something like this? I didn't find something sim...

  • Newbie
  • I don't like these services which say "ask the community" we don't give a sh*** about your problems. 😞 Is there any possibility to contact Spotify directly? Kind of a support@spotify.com e-mail...
  • noemicaroline
  • Casual Listener
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Charged during free trial period

I recently did the Spotify Premium subscription with a credit card. The service offers a 30 days free trial period. I found that in this case the card must have the value of the subscription available from this period, although the recovery is perfor...

  • Visitor
  • I recently did the Spotify Premium subscription with a credit card. The service offers a 30 days free trial period. I found that in this case the card must have the value of the subscription availabl...
  • Babygirl4darren
  • Newbie
  • 785 Views
  • 3 replies
  • 1 likes
  • 785 Views
  • 3 replies
  • 1 likes

premium user no longer uses facebook

My spotify was linked to my facebook and I was a premium user. I recently deactivated my facebook and created a new spotify. Will spotify stop charging me monthly? Is there any action on my part necessary? Thanks all!

  • Casual Listener
  • My spotify was linked to my facebook and I was a premium user. I recently deactivated my facebook and created a new spotify. Will spotify stop charging me monthly? Is there any action on my part nece...
  • Bearfootrecords
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Can't make a payement for premium

Hello,I am a spotify premium user since many year. Suddly my premium account was suspended and I was asked to updated my paiement. I have tryed with many credit cards (that I am sure that are valid: I have checked with my bank) but it is still refusi...

  • Newbie
  • Hello, I am a spotify premium user since many year. Suddly my premium account was suspended and I was asked to updated my paiement. I have tryed with many credit cards (that I am sure that are valid...
  • Bearfootrecords
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Premium Family

hi so I deleted my spotify premium subscription via my phone-carrier over a week ago but still I can't change my subscription to the premium family one because somehow spotify hasn't noticed that I deleted the other subscription. thank you!

  • Casual Listener
  • hi   so I deleted my spotify premium subscription via my phone-carrier over a week ago but still I can't change my subscription to the premium family one because somehow spotify hasn't noticed...
  • noemicaroline
  • Casual Listener
  • 239 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 239 Views
  • 2 replies
  • 0 likes

Why is it so difficult to delete my account?

Why can't I delete my account from within my own profile? I believe this is made difficult on purpose, and I find this practice to be unscrupulous. Anyway, I have followed the procedure outlined in other posts, where I send support an email requestin...

  • Visitor
  • Why can't I delete my account from within my own profile? I believe this is made difficult on purpose, and I find this practice to be unscrupulous.    Anyway, I have followed the procedur...
  • brendan1964
  • Casual Listener
  • 1560 Views
  • 12 replies
  • 1 likes
  • Account
  • 1560 Views
  • 12 replies
  • 1 likes

Spotify premium problems

Ive been tryna get spotify premium w an itunes card but the problem is that the "get sportify premium" doesnt pop up...

  • Regular
  • Ive been tryna get spotify premium w an itunes card but the problem is that the "get sportify premium" doesnt pop up...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Premium account headache

I lost my iphone .. i got a replacement, did a backup and blablabla but when i am logging into my spotify account which should be premium,it says "free" .Checked my linked email address on my bill from iTunes and still doesn't work ..Help me please !...

  • Casual Listener
  • I lost my iphone .. i got a replacement, did a backup and blablabla but when i am logging into my spotify account which should be premium,it says "free" . Checked my linked email address on my bill ...
  • Maxim
  • Spotify Star
  • 280 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 280 Views
  • 3 replies
  • 0 likes

Spotify thinks I'm abroad but I'm not + changing country problem

I've been using Spotify over a month now and just today, it logged me out and a message popped up saying that "You can only use Spotify abroad for 14 days." The same message pops up when I try to log on. The thing is that I haven't been outside my co...

  • Newbie
  • I've been using Spotify over a month now and just today, it logged me out and a message popped up saying that "You can only use Spotify abroad for 14 days." The same message pops up when I try to log...
  • Bearfootrecords
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! wrong email Account tybonius

Dear sportify, I have used spotify in the past and wanted to use it again. I used to log in with facebook. My facebook is not in use anymore.My email is wrong aswell. It should be *********@gmail.com in stead of *********@mail.com. ( I assume the adm...

  • Casual Listener
  • Dear sportify,   I have used spotify in the past and wanted to use it again. I  used to log in with facebook. My facebook is not in use anymore. My email is wrong aswell. It should be **...
  • Bearfootrecords
  • Community Legend
  • 427 Views
  • 5 replies
  • 0 likes
  • 427 Views
  • 5 replies
  • 0 likes

I can not select the country where I am

I can not log in and spotify told me to select the country where I am.but there is only original country. no other country I can choose.(I am in Japan now and I am from Taiwan.)

  • Casual Listener
  • I can not log in and spotify told me to select the country where I am. but there is only original country. no other country I can choose. (I am in Japan now and I am from Taiwan.)
  • lionlai05
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Subscription

Hi..i have fido pulse plan which included subscription for premium spotify for 2 years. I'm on my 4th month on my subscription,how come my account said it's free. And can't access any playlist.

  • Casual Listener
  • Hi..i have fido pulse plan which included subscription for premium spotify for 2 years. I'm on my 4th month on my subscription,how come my account said it's free. And can't access any playlist.
  • Algee
  • Roadie
  • 323 Views
  • 6 replies
  • 0 likes
  • 323 Views
  • 6 replies
  • 0 likes

Saved songs no longer downloading and instead streaming on PC

I don't know if this is something that spotify has changed or if it is the result of selecting a higher fidelity quality for my music, but my saved song list is no longer saved directly to my PC. This is problematic for me because I do not have a goo...

  • Newbie
  • I don't know if this is something that spotify has changed or if it is the result of selecting a higher fidelity quality for my music, but my saved song list is no longer saved directly to my PC. Thi...
  • Algee
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • Other
  • 165 Views
  • 1 replies
  • 0 likes

Can login on Spotify site but not the app?

Hi I've tried many times carefully typing the password and can log in to my account online but it doesn't log in on the app saying 'login failed' in entering exactly the same details. Ugh please help! Thanks, Mel

  • Casual Listener
  • Hi I've tried many times carefully typing the password and can log in to my account online but it doesn't log in on the app saying 'login failed' in entering exactly the same details. Ugh please help...
  • MelC55
  • Casual Listener
  • 157 Views
  • 2 replies
  • 0 likes
  • 157 Views
  • 2 replies
  • 0 likes

Can't login - account not recognised

Hi as you. Can see my sons account is on my family account. But he can't login either through the website or the app. It says the account doesn't exist - can u help pls ?!

  • Newbie
  • Hi as you. Can see my sons account is on my family account. But he can't login either through the website or the app. It says the account doesn't exist - can u help pls ?!
  • Algee
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

30 days free not given to me

Hey guys, I got an e-mail from Spotify saying that if I change to familiar plan, I would get 30 days for free. But it was a lie they didn't give me those days for free

  • Newbie
  • Hey guys, I got an e-mail from Spotify saying that if I change to familiar plan, I would get 30 days for free. But it was a lie 😞 they didn't give me those days for free
  • Algee
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Student Discount charged me

I was planning on getting the student discount fot spotify premium but couldn't verify my college so I just exit out the page and yet they still charge me the $4.99 for the premium but didn't actually give it to me help pls

  • Newbie
  • I was planning on getting the student discount fot spotify premium but couldn't verify my college so I just exit out the page and yet they still charge me the $4.99 for the premium but didn't actuall...
  • Algee
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 166 Views
  • 1 replies
  • 0 likes