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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4085 Views
  • 0 replies
  • 9 likes
  • Security
  • 4085 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462336 Views
  • 974 replies
  • 110 likes
  • Account
  • 462336 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204587 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204587 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112562 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112562 Views
  • 72 replies
  • 12 likes

When will the 99 cent offer be available?

I've been a loyal Spotify Free user for two straight years now and I want to subscribe, but I'm too late for the 99 cent deal. Will it be back for Christmas or will I have to wait till NEXT SUMMER? I've finally had it with the adds and limited skippi...

  • Regular
  • I've been a loyal Spotify Free user for two straight years now and I want to subscribe, but I'm too late for the 99 cent deal. Will it be back for Christmas or will I have to wait till NEXT SUMMER? I...
  • Maxim
  • Spotify Star
  • 1994 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 1994 Views
  • 1 replies
  • 0 likes

Distribution Company

Hello, We are a startup distribution comapny and are looking to setup an account with spotify please tell me the step needed to do this. Thank you!!

  • Newbie
  • Hello,     We are a startup distribution comapny and are looking to setup an account with spotify please tell me the step needed to do this. Thank you!!  
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Account

Thay charged me 5.99 just try to make student account

  • Newbie
  • Thay charged me 5.99 just try to make student account
  • Maxim
  • Spotify Star
  • 6671 Views
  • 1 replies
  • 0 likes
  • 6671 Views
  • 1 replies
  • 0 likes

Subscription cancelled

I cancelled my account and a payment was taking out on my bank please refund my money

  • Newbie
  • I cancelled my account and a payment was taking out on my bank please refund my money
  • Maxim
  • Spotify Star
  • 741 Views
  • 1 replies
  • 0 likes
  • Other
  • 741 Views
  • 1 replies
  • 0 likes

New phone

I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help

  • Newbie
  • I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help
  • user-removed
  • Not applicable
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 167 Views
  • 1 replies
  • 0 likes

I can't unsubscribe for premium

I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" and doesn't state that I am already paying and am a ...

  • Newbie
  • I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" a...
  • adamhoffman215
  • Newbie
  • 210 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Student Discount for Premium Approved, but not showing up in my account

I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting me to do so. I tried logging out and back in, and ...

  • Visitor
  • I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting...
  • user-removed
  • Not applicable
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Subscription

I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription

  • Casual Listener
  • I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription
  • osornios
  • Spotify Star
  • 321 Views
  • 5 replies
  • 0 likes
  • 321 Views
  • 5 replies
  • 0 likes

Subscription won't cancel so I was billed a month that I didn't want to get charged

Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess

  • Newbie
  • Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess
  • osornios
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Spotify charged me for Premium today though I cancelled one month ago! Want money back now!

I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ads! I want my money back now! I am filing a grievanc...

  • Newbie
  • I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ad...
  • osornios
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Premium cobrado mais não atualizado

Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que free, agora eu tentei fazer o update porém o spoti...

  • Newbie
  • Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que...
  • Bittencourt
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 306 Views
  • 1 replies
  • 0 likes

How do I remove my spotify discount?

Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on my new account even though I have already cancelle...

  • Newbie
  • Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on...
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Spotify won't accept payment

Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are other services that will take my money. Farewell Spo...

  • Newbie
  • Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are o...
  • osornios
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Mudança de país inválida

Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de país estando como Brasil. Pelo mesmo motivo, não consi...

  • Newbie
  • Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de paí...
  • Bittencourt
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Wrong name and picture in my account

Hi I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i can't change it to my name and picture. How do i change it back? Helene

  • Regular
  • Hi  I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i  can't change it to my name and picture. How ...
  • ylluria
  • Casual Listener
  • 13334 Views
  • 180 replies
  • 0 likes
  • 13334 Views
  • 180 replies
  • 0 likes

Up grade premium

Bom dia,Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium.O que devo fazer?

  • Casual Listener
  • Bom dia, Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium. O que devo fazer?
  • qccamila
  • Newbie
  • 768 Views
  • 7 replies
  • 0 likes
  • 768 Views
  • 7 replies
  • 0 likes

Anonymous Devices Appearing Under My Premium Account?

Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my password, but I don't know if this will have them re-logi...

  • Newbie
  • Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my passwo...
  • robinjj
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes