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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9122 Views
  • 2 replies
  • 9 likes
  • Security
  • 9122 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482926 Views
  • 979 replies
  • 111 likes
  • Account
  • 482926 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211140 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211140 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121062 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121062 Views
  • 72 replies
  • 12 likes

Spotify thinks I'm abroad but I'm not + changing country problem

I've been using Spotify over a month now and just today, it logged me out and a message popped up saying that "You can only use Spotify abroad for 14 days." The same message pops up when I try to log on. The thing is that I haven't been outside my co...

  • Newbie
  • I've been using Spotify over a month now and just today, it logged me out and a message popped up saying that "You can only use Spotify abroad for 14 days." The same message pops up when I try to log...
  • Bearfootrecords
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! wrong email Account tybonius

Dear sportify, I have used spotify in the past and wanted to use it again. I used to log in with facebook. My facebook is not in use anymore.My email is wrong aswell. It should be *********@gmail.com in stead of *********@mail.com. ( I assume the adm...

  • Casual Listener
  • Dear sportify,   I have used spotify in the past and wanted to use it again. I  used to log in with facebook. My facebook is not in use anymore. My email is wrong aswell. It should be **...
  • Bearfootrecords
  • Community Legend
  • 437 Views
  • 5 replies
  • 0 likes
  • 437 Views
  • 5 replies
  • 0 likes

I can not select the country where I am

I can not log in and spotify told me to select the country where I am.but there is only original country. no other country I can choose.(I am in Japan now and I am from Taiwan.)

  • Casual Listener
  • I can not log in and spotify told me to select the country where I am. but there is only original country. no other country I can choose. (I am in Japan now and I am from Taiwan.)
  • lionlai05
  • Casual Listener
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Subscription

Hi..i have fido pulse plan which included subscription for premium spotify for 2 years. I'm on my 4th month on my subscription,how come my account said it's free. And can't access any playlist.

  • Casual Listener
  • Hi..i have fido pulse plan which included subscription for premium spotify for 2 years. I'm on my 4th month on my subscription,how come my account said it's free. And can't access any playlist.
  • Algee
  • Roadie
  • 325 Views
  • 6 replies
  • 0 likes
  • 325 Views
  • 6 replies
  • 0 likes

Saved songs no longer downloading and instead streaming on PC

I don't know if this is something that spotify has changed or if it is the result of selecting a higher fidelity quality for my music, but my saved song list is no longer saved directly to my PC. This is problematic for me because I do not have a goo...

  • Newbie
  • I don't know if this is something that spotify has changed or if it is the result of selecting a higher fidelity quality for my music, but my saved song list is no longer saved directly to my PC. Thi...
  • Algee
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Other
  • 169 Views
  • 1 replies
  • 0 likes

Can login on Spotify site but not the app?

Hi I've tried many times carefully typing the password and can log in to my account online but it doesn't log in on the app saying 'login failed' in entering exactly the same details. Ugh please help! Thanks, Mel

  • Casual Listener
  • Hi I've tried many times carefully typing the password and can log in to my account online but it doesn't log in on the app saying 'login failed' in entering exactly the same details. Ugh please help...
  • MelC55
  • Casual Listener
  • 161 Views
  • 2 replies
  • 0 likes
  • 161 Views
  • 2 replies
  • 0 likes

Can't login - account not recognised

Hi as you. Can see my sons account is on my family account. But he can't login either through the website or the app. It says the account doesn't exist - can u help pls ?!

  • Newbie
  • Hi as you. Can see my sons account is on my family account. But he can't login either through the website or the app. It says the account doesn't exist - can u help pls ?!
  • Algee
  • Roadie
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

30 days free not given to me

Hey guys, I got an e-mail from Spotify saying that if I change to familiar plan, I would get 30 days for free. But it was a lie they didn't give me those days for free

  • Newbie
  • Hey guys, I got an e-mail from Spotify saying that if I change to familiar plan, I would get 30 days for free. But it was a lie 😞 they didn't give me those days for free
  • Algee
  • Roadie
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Student Discount charged me

I was planning on getting the student discount fot spotify premium but couldn't verify my college so I just exit out the page and yet they still charge me the $4.99 for the premium but didn't actually give it to me help pls

  • Newbie
  • I was planning on getting the student discount fot spotify premium but couldn't verify my college so I just exit out the page and yet they still charge me the $4.99 for the premium but didn't actuall...
  • Algee
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Spotify premius problem

Ive been trying to get spotify premium from the app but it is not letting me get it. The "get premium notification" just pops up nd the only option i have is just "got it".

  • Regular
  • Ive been trying to get spotify premium from the app but it is not letting me get it. The "get premium notification" just pops up nd the only option i have is just "got it".
  • Quinteroj48
  • Regular
  • 230 Views
  • 2 replies
  • 0 likes
  • Premium
  • 230 Views
  • 2 replies
  • 0 likes

Cannot join Premium for Family

In addition to the subject line, this text appears:"Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family plan." Then you are supposed to click the green butto...

  • Newbie
  • In addition to the subject line, this text appears: "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family ...
  • Kimchandler5
  • Newbie
  • 269 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 269 Views
  • 2 replies
  • 0 likes

STUDENT APPROVED, PAID AND STILL NOT PREMIUM

Good night, i send my request for the student discount and i got approved and everything was fine, i paid 2 times and i have not being upgrade yet! i got approved by your third party website... so i have 2 processing payments and still dont have my u...

  • Newbie
  • Good night, i send my request for the student discount and i got approved and everything was fine, i paid 2 times and i have not being upgrade yet! i got approved by your third party website... so i ...
  • krperez
  • Newbie
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

No puedo quitar mi cuenta facebook

Inicie mi cuenta premium familiar con una cuenta de facebook, ahora por problemas personales quiero cerrar mi cuenta de facebook, cuando cancelo mi cuenta en Facebook se cierra mi Spotify tambien y cuando lo inicio este reactiva mi cuenta de facebook...

  • Newbie
  • Inicie mi cuenta premium familiar con una cuenta de facebook, ahora por problemas personales quiero cerrar mi cuenta de facebook, cuando cancelo mi cuenta en Facebook se cierra mi Spotify tambien y c...
  • osornios
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 288 Views
  • 1 replies
  • 0 likes

paying for two different subscriptions on one account

I paid my bill with a master card gift card (not sure if that makes a difference). I tried to upgrade to Student from free. The money was taken off of the card but my Spotify was still on the free subscription for hours after the charge was posted on...

  • Newbie
  • I paid my bill with a master card gift card (not sure if that makes a difference). I tried to upgrade to Student from free. The money was taken off of the card but my Spotify was still on the free su...
  • osornios
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Ayuda con mi cuenta

Hola buenos diasTengo mi Cuenta premium Vinculada A una facebook, me inhabilitaron Resultados de la Búsqueda Que el facebook y Ahora no puedo entrar a La Cuenta y La Estoy Pagando y la quiero USAR Que deberia Hacer?

  • Newbie
  • Hola buenos dias Tengo mi Cuenta premium Vinculada A una facebook, me inhabilitaron Resultados de la Búsqueda Que el facebook y Ahora no puedo entrar a La Cuenta y La Estoy Pagando y la quiero USAR ...
  • osornios
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
    Unlimited
  • 218 Views
  • 1 replies
  • 0 likes

Cancelling subscription

Can someone please help, my credit card has been charged for a premium account i dont have. There is no help in cancelling my total subscription as i only have the free account and not premium for what they charged me. Going to the account link and c...

  • Newbie
  • Can someone please help, my credit card has been charged for a premium account i dont have. There is no help in cancelling my total subscription as i only have the free account and not premium f...
  • osornios
  • Spotify Star
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

UK Non spotify country

I was attempting to upgrade to premium, on the student plan, when it said my card is from a non spotify country. When in fact my card is that of a Barclays young persons account, registered in the UK

  • Newbie
  • I was attempting to upgrade to premium, on the student plan, when it said my card is from a non spotify country. When in fact my card is that of a Barclays young persons account, registered in the UK
  • osornios
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Connection

HiI can't connect to my account and listen some music on Spotify since 3/4 days.There is a screen to download Adobe Flash (and I already install it) and all is ok with my account, but it still doesn't work.Any help ? Thx

  • Newbie
  • Hi I can't connect to my account and listen some music on Spotify since 3/4 days. There is a screen to download Adobe Flash (and I already install it) and all is ok with my account, but it still ...
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Help! Account Login Problems...

Hello! For several weeks, I've been unable to login to the spotify application on both my personal computer (Mac) and my work computer (PC). The end result is always the same: "The username or password is incorrect. Error Code 3." I don't actually th...

  • Casual Listener
  • Hello! For several weeks, I've been unable to login to the spotify application on both my personal computer (Mac) and my work computer (PC).  The end result is always the same: "The usernam...
  • elliot1122
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Error 3 after spotify premium

Hello,I've had spotify premium but i stopped paying it, so i got an email saying my account was disabled now. I later on wanted to listen to music so i started spotify, but on my phone and on my laptop i had to log in again, which i did. Then the err...

  • Visitor
  • Hello, I've had spotify premium but i stopped paying it, so i got an email saying my account was disabled now. I later on wanted to listen to music so i started spotify, but on my phone and on my la...
  • osornios
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 230 Views
  • 1 replies
  • 0 likes