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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 280538 Views
  • 822 replies
  • 84 likes
  • Account
  • 280538 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133436 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133436 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75722 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75722 Views
  • 63 replies
  • 8 likes

Superuser Contribution Can't pay premium. My card isn't accepted.

I was a premium member, but nowadays i can't resubscribe, i don't know why, i allready tried differents cards and nothing, allways the same message.

  • Newbie
  • I was a premium member, but nowadays i can't resubscribe, i don't know why, i allready tried differents cards and nothing, allways the same message. 
  • Alejandro_C
  • Spotify Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone registered under my email address

How can I get that account removed from my email address? I just attempted to create a spotify account under my email address. It said I already created an account so I choose the reset password link. When I got the email it was in all spanish and it...

  • Newbie
  • How can I get that account removed from my email address?   I just attempted to create a spotify account under my email address.  It said I already created an account so I choose the rese...
  • Alejandro_C
  • Spotify Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Refund/Cancel subscription

Hi, so my 30 day trial ended recently and I was chaged £10 for the next month. I was planning to cancel before the repayment and get premium again when I start uni but I forgot to. Just wondering if I can cancel my subscription now so it doesn't char...

  • Visitor
  • Hi, so my 30 day trial ended recently and I was chaged £10 for the next month. I was planning to cancel before the repayment and get premium again when I start uni but I forgot to. Just wondering if ...
  • Alejandro_C
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Promocion 3 meses

Tengo free y cada rato escucho la promoción de regresar a Premium con una oferta de 3 meses por el precio de 1 mes, pero cuando hago click al anuncio no hay como acceder a esa promoción y tampoco la encuentro si accedo a mi cuenta. Si abro Premium, s...

  • Newbie
  • Tengo free y cada rato escucho la promoción de regresar a Premium con una oferta de 3 meses por el precio de 1 mes, pero cuando hago click al anuncio no hay como acceder a esa promoción y tampoco la ...
  • Alejandro_C
  • Spotify Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Close my session in Facebook

Good evening, I close my session in facebook, and I can´t log in in my spotify account, and I dont remember my password of my e-mail :c, what can i do?

  • Newbie
  • Good evening, I close my session in facebook, and I can´t log in in my spotify account, and I dont remember my password of my e-mail :c, what can i do?
  • Alejandro_C
  • Spotify Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged Three Times on Account

I received an email stating my premium payment failed. My card was expiring at the end of the month. I logged on to my account and entered my new card information to continue my premium account. When I entered my card information, it asked me to veri...

  • Casual Listener
  • I received an email stating my premium payment failed. My card was expiring at the end of the month. I logged on to my account and entered my new card information to continue my premium account. When...
  • Alejandro_C
  • Spotify Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fel e-postadress och jag har glömt lösenordet!!!

Jag köpte ny mobil (Android) och så hade jag glömt lösenordet till mitt Spotifykonto. Så jag återställde lösenordet genom att skriva min mejladress. I svarsmejlet från Spotify står ett annat användarnamn än det jag har. När jag loggar in med det anvä...

  • Newbie
  • Jag köpte ny mobil (Android) och så hade jag glömt lösenordet till mitt Spotifykonto. Så jag återställde lösenordet genom att skriva min mejladress. I svarsmejlet från Spotify står ett annat användar...
  • Alejandro_C
  • Spotify Legend
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution altera email cadastral

ola eu gostaria de alterar o emai lque esta cadastrado em minha conta

  • Casual Listener
  • ola eu gostaria de alterar o emai lque esta cadastrado em minha conta
  • Alejandro_C
  • Spotify Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero eliminar mi cuenta pero no puedo entrar en Spotify

Tengo una cuenta en Spotify de la cual estoy pagando el premium todos los meses y no puedo acceder a ella, ya que no me se ni mi usuario ni contraseña. Desde el correo que ingrese la cuenta ya no existe por lo que tampoco puedo entrar para ver mi usu...

  • Newbie
  • Tengo una cuenta en Spotify de la cual estoy pagando el premium todos los meses y no puedo acceder a ella, ya que no me se ni mi usuario ni contraseña. Desde el correo que ingrese la cuenta ya no exi...
  • Alejandro_C
  • Spotify Legend
  • 4420 Views
  • 1 replies
  • 2 likes
  • 4420 Views
  • 1 replies
  • 2 likes

Superuser Contribution Formas de pagamento

Ola pessoal !Ultimamente venho fazendo o pagamento via boleto, decide usar a forma de cartão pela praticidade mas vejo que algumas pessoas não conseguem utiliza o cartão de debito...Então so e aceito o de credito ?

  • Newbie
  • Ola pessoal ! Ultimamente venho fazendo o pagamento via boleto, decide usar a forma de cartão pela praticidade mas vejo que algumas pessoas não conseguem utiliza o cartão de debito... Então so e ac...
  • Alejandro_C
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium account

i have already een premium account van almost 2 year, but now is the account logged in woth free premium, so i need to know how i can log in with my premium account, i logged in with my facebook account. help!

  • Visitor
  • i have already een premium account van almost 2 year, but now is the account logged in woth free premium, so i need to know how i can log in with my premium account, i logged in with my facebook acco...
  • Alejandro_C
  • Spotify Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobil Ödeme

Merhaba, kredi kartım yok banka kartımı kabul etmiyor nasıl premium üye olacağım?

  • Newbie
  • Merhaba, kredi kartım yok banka kartımı kabul etmiyor nasıl premium üye olacağım?
  • Alejandro_C
  • Spotify Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Use another account's email?

I want to use "account b's" email on account "a" so I changed the email in account b so it would be free for account A but it still says "email is taken".Is this just not going to work?

  • Newbie
  • I want to use "account b's" email on account "a" so I changed the email in account b so it would be free for account A but it still says "email is taken". Is this just not going to work?
  • Alejandro_C
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 1 likes
  • Account
  • 174 Views
  • 1 replies
  • 1 likes

Charged for student premium but still on free

My subscription was up so I signed up for the premiun student offer and it charged me but I'm still on free. I cant choose what song to play or anyhting. I don't know what to do.

  • Casual Listener
  • My subscription was up so I signed up for the premiun student offer and it charged me but I'm still on free. I cant choose what song to play or anyhting. I don't know what to do. 
  • Nico
  • Community Legend
  • 166 Views
  • 5 replies
  • 0 likes
  • 166 Views
  • 5 replies
  • 0 likes

I can't log on?

I have a spotify account and I know I have the right username and password, but it won't log me on. After I hit log in, the normal page when I log in pops up for a second, and then it goes back to the log in page, telling me my username or password i...

  • Casual Listener
  • I have a spotify account and I know I have the right username and password, but it won't log me on. After I hit log in, the normal page when I log in pops up for a second, and then it goes back to th...
  • rayray9889
  • Casual Listener
  • 134 Views
  • 1 replies
  • 1 likes
  • 134 Views
  • 1 replies
  • 1 likes

bose soundtouch - Family Suscripcion

I had a premium account and I had no problems playing my music on my player bose soundtouch30. Now I made an upgrade to a family subscription, can not play music in the soundtouch, you are asking me a premium account, family subscription are premium ...

  • Newbie
  • I had a premium account and I had no problems playing my music on my player bose soundtouch30. Now I made an upgrade to a family subscription, can not play music in the soundtouch, you are asking me ...
  • jcarralerog
  • Newbie
  • 1010 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1010 Views
  • 8 replies
  • 0 likes

Problems with payment

I got premium for a whole three months and I decide to deleted it yesterday, but when i came back it already payed $14 and I didn't want that! I deleted on the last day but now I want my money back!

  • Casual Listener
  • I got premium for a whole three months and I decide to deleted it yesterday, but when i came back it already payed $14 and I didn't want that! I deleted on the last day but now I want ...
  • xxloveablexx
  • Casual Listener
  • 143 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 143 Views
  • 2 replies
  • 0 likes

Solved!! need my playlists and informations to be transferred to my new account

I cancelled my facebook account, and once I got it back my playlists and my followers were gone. But from another account I can see my profile is still there, just does not correspond to my account connected with facebook. They say they can transfer ...

  • Newbie
  • I cancelled my facebook account, and once I got it back my playlists and my followers were gone. But from another account I can see my profile is still there, just does not correspond to my account c...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Problemas con pago

Hola, Alguien me puede dar el contacto de alguien de Spotify, ya que me siguen mandando mails de que no pueden realizar cargos a mi tarjeta de credito cuando ya me hicieron el cargo.

  • Newbie
  • Hola,    Alguien me puede dar el contacto de alguien de Spotify, ya que me siguen mandando mails de que no pueden realizar cargos a mi tarjeta de credito cuando ya me hicieron el cargo.
  • ari_cohen
  • Casual Listener
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Did not get student discount this past month

I'm not sure on who to speak with but this past month I was charged the full $9.99 for premium when I've been getting the student discount for the last few months. I'm still currently enrolled as a student so I'm not sure why I was charged full price...

  • Newbie
  • I'm not sure on who to speak with but this past month I was charged the full $9.99 for premium when I've been getting the student discount for the last few months. I'm still currently enrolled as a s...
  • Taylor
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 1 replies
  • 0 likes