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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4168 Views
  • 0 replies
  • 9 likes
  • Security
  • 4168 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462685 Views
  • 974 replies
  • 110 likes
  • Account
  • 462685 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204723 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204723 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112709 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112709 Views
  • 72 replies
  • 12 likes

Superuser Contribution Codigo postal invalido Argentina Auxilio!

Hola me ayudan por favor? Quiero tener la cuenta premium y no me deja acceder el código postal de mi ciudad. (Por favor alguien me ayuda con un código? )

  • Newbie
  • Hola me ayudan por favor? Quiero tener la cuenta premium y no me deja acceder el código postal de mi ciudad. (Por favor alguien me ayuda con un código? )
  • durgo87
  • Newbie
  • 1834 Views
  • 2 replies
  • 0 likes
  • 1834 Views
  • 2 replies
  • 0 likes

Aanmelding familielid

Beste, ik heb grote problemen met het aanmelden van een familielid als hij in wil loggen met zijn emailadres en wachtwoord krijgt hij iedere weer "ongeldig emailadres of wachtwoord " als hij dan om een nieuw wachtwoord vraagt krijgt hij geen mail ter...

  • Casual Listener
  • Beste, ik heb grote problemen met het aanmelden van een familielid als hij in wil loggen met zijn emailadres en wachtwoord krijgt hij iedere weer "ongeldig emailadres of wachtwoord " als hij dan om e...
  • Hubo
  • Community Legend
  • 315 Views
  • 3 replies
  • 0 likes
  • 315 Views
  • 3 replies
  • 0 likes

Unable to log in with Facebook

Cannot log into desktop app. I use premium. App on my phone works fine and I can use Facebook's Spotify web browser.When I launch Spotify I click 'log in with facebook' as per usual. It launches my web browser and then the page it launches disappears...

  • Casual Listener
  • Cannot log into desktop app. I use premium. App on my phone works fine and I can use Facebook's Spotify web browser. When I launch Spotify I click 'log in with facebook' as per usual. It launches my...
  • k8ekat
  • Newbie
  • 686 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 686 Views
  • 7 replies
  • 0 likes

Family - Subaccounts missing password for Sonos etc

Just upgraded from Premium to Family, but subaccounts is missing the option to set password for Sonos etc...?Is this a bug..? If not, I wan't to downgrade aging...

  • Casual Listener
  • Just upgraded from Premium to Family, but subaccounts is missing the option to set password for Sonos etc...? Is this a bug..? If not, I wan't to downgrade aging...
  • Stoltze
  • Casual Listener
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Changing Premium Subcription to Premium For Family

Hello, I already have subcribe to Premium subscription just now and a bit later i have been invited to join Premium For Family,do my remains day from 1 month subscription will be resume with the new Premium for Family service?If yes, how do i check i...

  • Casual Listener
  • Hello, I already have subcribe to Premium subscription just now and a bit later i have been invited to join Premium For Family,do my remains day from 1 month subscription will be resume with the new ...
  • Izzul1
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

stolen account

Hey,about week ago somebody has stolen my premium account.I was listening to the music when suddenly it stopped i looked to the right down corner i saw that another device was using my spotify--> "XT1033". I dont have that mobile. Then i changed a de...

  • Casual Listener
  • Hey, about week ago somebody has stolen my premium account. I was listening to the music when suddenly it stopped i looked to the right down corner i saw that another device was using my spotify--&...
  • Bearfootrecords
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling Spotify premium

Hi, I want to cancel my spotify premium. I am wondering if I can still use premium after cancelation until the month I already paid expires?

  • Newbie
  • Hi, I want to cancel my spotify premium. I am wondering if I can still use premium after cancelation until the month I already paid expires? 
  • gmteel
  • Newbie
  • 716 Views
  • 2 replies
  • 0 likes
  • Premium
  • 716 Views
  • 2 replies
  • 0 likes

Premium Family not working for my family

Hi all, I have recently subscribed to Premium Family to enjoy the option with my brothers, who live abroad. We understand that everyone must live in the same country and have therefore changed our address details, as well as the payment options. All ...

  • Casual Listener
  • Hi all,    I have recently subscribed to Premium Family to enjoy the option with my brothers, who live abroad.  We understand that everyone must live in the same country and have th...
  • Bearfootrecords
  • Community Legend
  • 296 Views
  • 3 replies
  • 0 likes
  • 296 Views
  • 3 replies
  • 0 likes

Cancelled my supscription but still pays?

Hi!Last month I cancelled the sup subscription but you still charged me this month. Why is that?I would like to refound the pursches for this month please.

  • Casual Listener
  • Hi! Last month I cancelled the sup subscription but you still charged me this month. Why is that? I would like to refound the pursches for this month please.
  • Maxim
  • Spotify Star
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

Not charged the student rate.

I am a qualifying student and had signed up as a student, but got charged the normal rate. Please help.

  • Casual Listener
  • I am a qualifying student and had signed up as a student, but got charged the normal rate. Please help.
  • Maxim
  • Spotify Star
  • 239 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 239 Views
  • 3 replies
  • 0 likes

Unwanted emails

Hi;Spotify regularly sends me emails and mobile notifications about Dvorak at least 2-3 times every week. I'm not following Dvorak, subscribed nothing about him. Why is this happening?

  • Regular
  • Hi; Spotify regularly sends me emails and mobile notifications about Dvorak at least 2-3 times every week. I'm not following Dvorak, subscribed nothing about him. Why is this happening? 
  • cozsoz
  • Regular
  • 247 Views
  • 2 replies
  • 0 likes
  • Other
  • 247 Views
  • 2 replies
  • 0 likes

Got charged but still got downgraded

I got charged for my premium account trough iTunes but I got downgraded anyway, can I get my money back?

  • Newbie
  • I got charged for my premium account trough iTunes but I got downgraded anyway, can I get my money back?
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
  • 178 Views
  • 1 replies
  • 0 likes

I cancelled my subscription AND the paypal transaction!

Yet you idiots swiped money from my bank account! You're theives! Are you going to keep charging me like this even though I CANCELLED!? Why don't you have a phone number I can contact so I can talk to a human being and get this sorted and possibly ge...

  • Casual Listener
  • Yet you idiots swiped money from my bank account! You're theives! Are you going to keep charging me like this even though I CANCELLED!? Why don't you have a phone number I can contact so I can talk t...
  • Maxim
  • Spotify Star
  • 458 Views
  • 5 replies
  • 0 likes
  • 458 Views
  • 5 replies
  • 0 likes

Solved!! Where's my premium access?

I wonder how many hours or days I'll have to wait to activate my premium access. Because already I paid and has been confirmed payment, thanks for lack of consideration to who is giving money to you.

  • Casual Listener
  • I wonder how many hours or days I'll have to wait to activate my premium access. Because already I paid and has been confirmed payment, thanks for lack of consideration to who is giving money to you....
  • Bearfootrecords
  • Community Legend
  • 284 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 284 Views
  • 3 replies
  • 0 likes

Help

Hi, I came from this post because I need help. Well my spotfy account do not beacame premium since I pay premium and I need help the EBANX confirm my My Payment

  • Newbie
  • Hi, I came from this post because I need help. Well my spotfy account do not beacame premium since I pay premium and I need help the EBANX confirm my My Payment
  • Daniel
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account info screen completely screwed

I was trying to edit my account details to unlink with Facebook but whenever I click on the edit details button it switches to someone else's account. What the **bleep** Spotify, that's kind of a big security issue there. Also, please tell me how to ...

  • Newbie
  • I was trying to edit my account details to unlink with Facebook but whenever I click on the edit details button it switches to someone else's account. What the **bleep** Spotify, that's kind of a big...
  • Melody
  • Spotify
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium
  • 250 Views
  • 1 replies
  • 0 likes

Redeem a code

I received a Spotify 'gift card' from a local radio station about one year ago. It says 'Enjoy three months of Spotify on us' and the instructions to go to 'spotify.com/code' to enter the given VIP code.I signed up with spotify today and tried to red...

  • Newbie
  • I received a Spotify 'gift card' from a local radio station about one year ago. It says 'Enjoy three months of Spotify on us' and the instructions to go to 'spotify.com/code' to enter the given VIP c...
  • Algee
  • Roadie
  • 12444 Views
  • 1 replies
  • 3 likes
  • 12444 Views
  • 1 replies
  • 3 likes

Explicit button

I will move from Mexico to Germany in the next days, do you know if mu subscription will be still working there?

  • Newbie
  • I will move from Mexico to Germany in the next days, do you know if mu subscription will be still working there?
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount charged twice

I was beginning the process to get the premium subscription but something went wrong when finding my school and kicked me out. I tried it again and the same thing happened and now I've been charged twice for premium and I don't have it....what can I ...

  • Newbie
  • I was beginning the process to get the premium subscription but something went wrong when finding my school and kicked me out. I tried it again and the same thing happened and now I've been charged t...
  • Maxim
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes