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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88482 Views

9 replies

2 likes

Account
Login
  • 88482 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

748283 Views

13 replies

4 likes

Account
  • 748283 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757271 Views

18 replies

29 likes

  • 757271 Views
  • 18 replies
  • 29 likes

Superuser Contribution Je suis connectée à Spotify Prenium, mais je n'y ai plus accès

Bonjour,Cela fait deux ans que je suis abonnée a Spotify Prenium, mais depuis quelques jours je n'y ai plus accès. J'ai essayée de désinstaller et de réinstaller l'application comme ils le disent dans l'aide? Mais ça ne marche toujours pas.Quelqu'un ...

Newbie

Bonjour, Cela fait deux ans que je suis abonnée a Spotify Prenium, mais depuis quelques jours je n'y ai plus accès. J'ai essayée de désinstaller et de réinstaller l'application comme ils le disent d...

Alejandar

Spotify

357 Views

1 replies

0 likes

Premium
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift Card Date

I received a one year gift card subscription last year, and my premium account is set to finish in January 2017 I think. Since my birthday is soon I was considering asking for another gift card for a yearly Spotify Subscription. I was wondering if I ...

Newbie

I received a one year gift card subscription last year, and my premium account is set to finish in January 2017 I think. Since my birthday is soon I was considering asking for another gift card for a...

Alejandro_C

Spotify Legend

314 Views

1 replies

0 likes

Account
Premium
Subscription
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Why can not have Spotify Premium with out Credit card or Paypal?

I want to have Spotify Premium, but I do not want give my credit card information to spotify. And I have no idea what is my Paypal and paypal does not accept my new registeration because there is one already exist. I think that I can pay premium with...

Casual Listener

I want to have Spotify Premium, but I do not want give my credit card information to spotify. And I have no idea what is my Paypal and paypal does not accept my new registeration because there is one...

Bearfootrecords

Community Legend

591 Views

6 replies

0 likes

  • 591 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Family - one members goes abroad for holidays

Hey dear Spotify community!I would like to do a spotify family subscription, but I was wondering - What happens if one of the 6 family members (already inscribed) are going somewhere else for a limited time (e.g. holidays) in a different country? Wil...

Newbie

Hey dear Spotify community! I would like to do a spotify family subscription, but I was wondering - What happens if one of the 6 family members (already inscribed) are going somewhere else fo...

Alejandro_C

Spotify Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème d'adresse mail sur le compte et mot de passe à réinitialiser

Bonjour,J'ai créé un compte spotify premium avec le nom d'utilisateur "splitcroatie" début août. J'ai fait une erreur dans le renseignement de l'adresse mail ce qui fait que je ne peux pas réinitialiser mon mot de passe dont je ne me souviens plus. s...

Newbie

Bonjour, J'ai créé un compte spotify premium avec le nom d'utilisateur "splitcroatie" début août. J'ai fait une erreur dans le renseignement de l'adresse mail ce qui fait que je ne peux pas réinit...

Alejandro_C

Spotify Legend

1671 Views

1 replies

0 likes

Login
  • 1671 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 meses de Spotify Premium por 9,99€ (SOLUCIONADO)

Dentro de spotify, en mi cuenta free, aparece un banner de spotify que ofrece 3 meses por 9,99€, (¡Que buena oferta! -pensé-)me ha llevado a la pasarela de pago y después de pagar solo he adquirido premium durante 1 mes. Me parece un fraude no avisar...

Casual Listener

Dentro de spotify, en mi cuenta free, aparece un banner de spotify que ofrece 3 meses por 9,99€, (¡Que buena oferta! -pensé-)me ha llevado a la pasarela de pago y después de pagar solo he adquirido p...

Neonoskar

Casual Listener

7917 Views

3 replies

1 likes

Premium
Subscription
  • 7917 Views
  • 3 replies
  • 1 likes

Solved!! Spotify present card

I received a spotify present card of the value of 300sek (I am based in Sweden)The card includes a 19 digits number + an 11 digits/leller PIN.Can I use it for upgrade to premium account? How do I do it? If I go in this page https://www.spotify.com/se...

Casual Listener

I received a spotify present card of the value of 300sek (I am based in Sweden) The card includes a 19 digits number + an 11 digits/leller PIN. Can I use it for upgrade to premium account?  H...

Stockholmian

Newbie

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logged in with email and found wrong username

Hi, I have got family premium. Got new email for my daughter. Logged in and there is someone elses user name tagged to the brand new email address. How do I go about that? Thanks.

Newbie

Hi, I have got family premium. Got new email for my daughter. Logged in and there is someone elses user name tagged to the brand new email address. How do I go about that? Thanks. 

Alejandro_C

Spotify Legend

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant loggin code3, dont remember my email

When i was starting my compuiter, i was logged out through spotify and it said code3. How do i recover the account? i dont know even the email for it

Newbie

When i was starting my compuiter, i was logged out through spotify and it said  code3. How do i recover the account? i dont know even the email for it

Alejandro_C

Spotify Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Log in using account name and password and NOT thru facebook

I have Spotify Premium and I want to log in to my account via an account name and password and not thru Facebook. Ive cancelled my Premium subscription and reactivated it but I still connect via my facebook account. I cant find any option under my Se...

Casual Listener

I have Spotify Premium and I want to log in to my account via an account name and password and not thru Facebook.    Ive cancelled my Premium subscription and reactivated it but I still c...

Maxim

Spotify Star

411 Views

3 replies

0 likes

  • 411 Views
  • 3 replies
  • 0 likes

Spotify Shutdown

- please delete this topic -

Casual Listener

- please delete this topic -

taramontana

Newbie

289 Views

1 replies

0 likes

Account
  • 289 Views
  • 1 replies
  • 0 likes

I used a $50 pre paid visa and only gave me 1 month

I'm pretty pissed is there a reason for paying $50 dollars for a month worth of music

Newbie

I'm pretty pissed is there a reason for paying $50 dollars for a month worth of music

Algee

Roadie

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Subscription not working

My subscription got paused and now I have spotify free. I've been trying to renew my subscription for two days but nothing happens, I've tried with 4 different credit cards and none of them seem to work here, even though they do have funds. Whenever ...

Newbie

My subscription got paused and now I have spotify free. I've been trying to renew my subscription for two days but nothing happens, I've tried with 4 different credit cards and none of them seem to w...

Algee

Roadie

251 Views

1 replies

0 likes

Account
Premium
Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Subscription gone

About 4 to 6 months ago I got a 2 year membership to spotify through rogers and about a week ago my membership went back to free

Newbie

About 4 to 6 months ago I got a 2 year membership to spotify through rogers and about a week ago my membership went back to free

Algee

Roadie

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country Doesn't Match the One Set in your Profile Error 408

Keep getting the error no matter how many times I update my profile to my country (or any other - I have to use a vpn and therefore use different countries sometimes).Often, it won't let me change the country in my profile, but it's currently set to ...

Casual Listener

Keep getting the error no matter how many times I update my profile to my country (or any other - I have to use a vpn and therefore use different countries sometimes). Often, it won't let me change ...

Spot-e5000

Casual Listener

426 Views

2 replies

0 likes

Login
  • 426 Views
  • 2 replies
  • 0 likes

Automatically switched from Premium to Family , now being billed $14.99 instead of $9.99

Why would my premium subscription automatically switch to a family subscription? I got a random email after looking back around 1 month ago that says "Welcome to Spotify Family" . Now I'm getting billed $14.99 a month instead of $9.99. Does anyone kn...

Newbie

Why would my premium subscription automatically switch to a family subscription?  I got a random email after looking back around 1 month ago that says "Welcome to Spotify Family" .  Now I'm...

johnsibly

Casual Listener

1687 Views

3 replies

2 likes

Account
Premium
Subscription
  • 1687 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify logged me out using the RIGHT password

I need some help. Spotify has logged me out, and I am unable to logg back in. I have a premium account. It keeps giving me error #3. But I know for sure my password and my username is correct. When I log in to the spotify app on my laptop, it loads a...

Newbie

I need some help.    Spotify has logged me out, and I am unable to logg back in. I have a premium account. It keeps giving me error #3. But I know for sure my password and my username is ...

Alejandro_C

Spotify Legend

336 Views

1 replies

0 likes

Account
Other
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble resetting password

Ive forgetten my password and have been trying to reset via my PC but I need my current passsword which i cant remember. I dont receive response emails to trigger a new password process. I have checked spam and there is nothing there. I can access my...

Casual Listener

Ive forgetten my password and have been trying to reset via my PC but I need my current passsword which i cant remember. I dont receive response emails to trigger a new password process. I have check...

Alejandro_C

Spotify Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de Subscripción

Hola, buen día. Quisiera saber si, teniendo una cuenta premium, puedo cambiarla a plan familiar y agregar a mi familia a mi beneficio. Igualmente, el procedimiento para hacer ese cambio de subscripción, gracias.

Newbie

Hola, buen día. Quisiera saber si, teniendo una cuenta premium, puedo cambiarla a plan familiar y agregar a mi familia a mi beneficio. Igualmente, el procedimiento para hacer ese cambio de subscripci...

Alejandro_C

Spotify Legend

226 Views

1 replies

0 likes

Login
Premium
Subscription
Unlimited
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution I think they charged me three times in a row.

I was trying to get premium through a promo that gave me premium for three months por 35 cents. I think you guys charged me this twice and then a fully-priced subscription. Is there any whay to claim a refund?

Newbie

I was trying to get premium through a promo that gave me premium for three months por 35 cents. I think you guys charged me this twice and then a fully-priced subscription. Is there any whay to claim...

Alejandro_C

Spotify Legend

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes