Superuser Contribution aile üyeliğ

merhabalar, aile üyeliğine hesabı yükselttim ve bankadan param çekildi. ancak hala aktif olmadı. nasıl ilerlemeliyim?

• fuatgeyik
• Newbie
• merhabalar,   aile üyeliğine hesabı yükselttim ve bankadan param çekildi. ancak hala aktif olmadı. nasıl ilerlemeliyim?
• 2016-09-26 2:31:17 PM
• 2016-09-27 12:40:54 AM
• Alejandro_C
• Spotify Legend
• 138 Views
• 1 replies
• 0 likes

Superuser Contribution Student Subscription Payment Error

I'm trying to re-subscribe for my student premium and everytime I try to put my card info in it keeps giving me the "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payme...

• hstal1216
• Newbie
• I'm trying to re-subscribe for my student premium and everytime I try to put my card info in it keeps giving me the "Oops, seems your card or payment provider is having a bad day. Don't worry, no mon...
• 2016-09-07 8:17:23 PM
• 2016-09-27 12:37:02 AM
• Alejandro_C
• Spotify Legend
• 204 Views
• 1 replies
• 0 likes
• Subscription

premium account and playlist disappeared

Pleas hellp me !!!I have got SPOTIFY with me from more than 3 years.I change the phone last week after downloading the spotify app on the new phone and logon on spotify by facebook (becouse only this way I remember I did it on th begining) all my pla...

• Dziabek
• Newbie
• Pleas hellp me !!! I have got SPOTIFY with me from more than 3 years. I change the phone last week  after downloading the spotify app on the new phone and logon on spotify by facebook (becous...
• 2016-09-27 12:04:03 AM
• 2016-09-27 12:34:35 AM
• Algee
• Roadie
• 127 Views
• 1 replies
• 0 likes

Superuser Contribution Troca de assinaturas

Olá! Tinha a assinatura premium e depois assinei um plano família. O pagamento foi aprovado, mas, até agora, não apareceu a opção de adicionar as contas dos meus familiares porque continuo com a minha premium individual valendo.Como devo proceder? Te...

• maripads
• Newbie
• Olá! Tinha a assinatura premium e depois assinei um plano família. O pagamento foi aprovado, mas, até agora, não apareceu a opção de adicionar as contas dos meus familiares porque continuo com a minh...
• 2016-09-07 7:28:03 PM
• 2016-09-27 12:33:22 AM
• Alejandro_C
• Spotify Legend
• 283 Views
• 1 replies
• 0 likes

Superuser Contribution Me hacen el cargo pero no veo la cuenta premium

Van 3 veces que se hace el cargo a mi tarjeta para activación de la suscripción PREMIUM pero esta sigue apareciendo como la suscripción GRATUIITA

• Von26
• Newbie
• Van 3 veces que se hace el cargo a mi tarjeta para activación de la suscripción PREMIUM pero esta sigue apareciendo como la suscripción GRATUIITA
• 2016-09-07 7:16:27 PM
• 2016-09-27 12:32:44 AM
• Alejandro_C
• Spotify Legend
• 172 Views
• 1 replies
• 0 likes

Superuser Contribution Error login

Hello, Yesterday I was checking my bank-account and saw that there was a transcription of 9,99 euro by STD ADYEN, at that moment I didn't realise that it was Spotify. So I cancelled the transcription and got my money back. But now I can't login anymo...

• Katja19
• Newbie
• Hello,   Yesterday I was checking my bank-account and saw that there was a transcription of 9,99 euro by STD ADYEN, at that moment I didn't realise that it was Spotify. So I cancelled the tran...
• 2016-09-27 1:36:11 PM
• 2016-09-27 12:21:38 AM
• Alejandro_C
• Spotify Legend
• 235 Views
• 1 replies
• 0 likes

Superuser Contribution Music gone

My app has been deleted off of my phone quite a few times. This last time the app was deleted, all of my playlists and songs were gone when I re-downloaded the app. I only have one account and I've logged in with the same email and password. Someone ...

• mfesperman1
• Newbie
• My app has been deleted off of my phone quite a few times. This last time the app was deleted, all of my playlists and songs were gone when I re-downloaded the app. I only have one account and I've l...
• 2016-09-27 1:24:35 PM
• 2016-09-27 12:19:27 AM
• Alejandro_C
• Spotify Legend
• 190 Views
• 1 replies
• 0 likes

Superuser Contribution Redeemed giftcard but...

Couple days ago I used a giftcard, however Spotify keeps telling me I am using Spotify Free which is clearly untrue. I have reinstalled spotify on my work station clear cache, cookies, fluished dns but nothing changes. The commercials are really star...

• Rogier3
• Casual Listener
• Couple days ago I used a giftcard, however Spotify keeps telling me I am using Spotify Free which is clearly untrue.   I have reinstalled spotify on my work station clear cache, cookies, ...
• 2016-09-27 1:19:25 PM
• 2016-09-27 12:12:27 AM
• Alejandro_C
• Spotify Legend
• 186 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Cancelling Subscription

So I need to cancel my subscription, but when I have to put in my password it says it is incorrect. I JUST logged into the spotify with that saem exact password, not even a minute before. And I KNOW I am typing it right. How do I fix this? And don't ...

• bbrenna58
• Newbie
• So I need to cancel my subscription, but when I have to put in my password it says it is incorrect. I JUST logged into the spotify with that saem exact password, not even a minute before. And I KNOW ...
• 2016-09-26 12:26:26 AM
• 2016-09-27 11:54:58 PM
• Alejandro_C
• Spotify Legend
• 254 Views
• 1 replies
• 0 likes
• Other
  Subscription

Superuser Contribution Paguei mas não está liberado meu Spotify Premium

Paguei através do Cartao Visa, e ainda não liberaram o premium, e o pior é que ja fora descontado em meu cartão o valor (duplicado). Alguem ja passou por isso?

• FLupi
• Newbie
• Paguei através do Cartao Visa, e ainda não liberaram o premium, e o pior é que ja fora descontado em meu cartão o valor (duplicado).   Alguem ja passou por isso?
• 2016-09-26 10:14:17 PM
• 2016-09-27 11:28:32 PM
• Alejandro_C
• Spotify Legend
• 281 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium

Superuser Contribution Cancelei o Spotify mas reativou do nada

Olá; cancelei o Spotify mas reativou do nada sem eu solicitar uma nova assinatura

• user-removed
• Visitor
• Olá; cancelei o Spotify mas reativou do nada sem eu solicitar uma nova assinatura
• 2016-09-26 7:15:19 PM
• 2016-09-27 11:27:45 PM
• Alejandro_C
• Spotify Legend
• 227 Views
• 1 replies
• 0 likes

Superuser Contribution Ciao a tutti..ho scaricato spotify in vacanza in spagna ed ora che sono tornato in italia nn connett

• Emilianopr
• Newbie
• 2016-09-26 5:59:53 PM
• 2016-09-27 11:19:21 PM
• Alejandro_C
• Spotify Legend
• 7120 Views
• 1 replies
• 0 likes

Superuser Contribution Tenia una cuenta familiar pero ahora aparece como si fueramos cuenta gratis

Hace un tiempo como 3 semanas me invitaron a una cuenta familiar pero ya hace unos dias atras todos los de la cuenta tenemos cuentas gratis a pesar de haber el pago respectivo a tiempo Qusiera saber que puedo hacer.Gracias

• santipizarro_17
• Newbie
• Hace un tiempo como 3 semanas me invitaron a una cuenta familiar pero ya hace unos dias atras todos los de la cuenta tenemos cuentas gratis a pesar de haber el pago respectivo a tiempo  Qusiera...
• 2016-09-26 5:48:52 PM
• 2016-09-27 11:13:39 PM
• Alejandro_C
• Spotify Legend
• 220 Views
• 1 replies
• 0 likes
• Account
  Premium

payment doesn't go through

My recurring payment didn't go through and I tried to put three different credit cards (all valid, unexpired, with funds and correct) towards the payment to reinstate my premium account. I only get the message that "my bank is having a bad day" and i...

• AT992
• Newbie
• My recurring payment didn't go through and I tried to put three different credit cards (all valid, unexpired, with funds and correct) towards the payment to reinstate my premium account. I only get t...
• 2016-09-27 10:02:59 PM
• 2016-09-27 10:56:07 PM
• achable
• Newbie
• 310 Views
• 1 replies
• 0 likes

Superuser Contribution Sou cobrada na fatura pelo premium e nao consigo utilizar.

Eu já utilizava como premium qdo tive que atualizar os dados do meu cartão que expirou na data de vencimento. Após a atualização ainda consegui utilizar normalmente por uns dias mas agora não consigo utilizar os benefícios do premium. O Spotify só es...

• sudmatosmachado
• Newbie
• Eu já utilizava como premium qdo tive que atualizar os dados do meu cartão que expirou na data de vencimento. Após a atualização ainda consegui utilizar normalmente por uns dias mas agora não consigo...
• 2016-09-26 5:44:17 PM
• 2016-09-27 10:43:36 PM
• Alejandro_C
• Spotify Legend
• 320 Views
• 1 replies
• 0 likes

Family Premium not synchronized

Dear Community; I need help with my Family Premium Account it says still Free account, I don't have a display of options to add members and you already charge my account ...by the way this is a very very poor way to help people you should have anothe...

• friendship2016
• Casual Listener
• Dear Community;   I need help with my Family Premium Account it says still Free account, I don't have a display of options to add members and you already charge my account ...by the way this i...
• 2016-09-27 8:57:20 PM
• 2016-09-27 10:26:17 PM
• Maxim
• Spotify Star
• 719 Views
• 3 replies
• 0 likes
• Subscription

Superuser Contribution Premium for student payment

Currently trying to sign up for spotify premium for student but it isnt taking my card info. My card is currenlty my payment option but for some reason when i try to re enter it to change to the student discount it isnt letting me. Any help would be ...

• nvkevin10
• Newbie
• Currently trying to sign up for spotify premium for student but it isnt taking my card info. My card is currenlty my payment option but for some reason when i try to re enter it to change to the stud...
• 2016-09-26 10:33:02 AM
• 2016-09-27 10:07:20 PM
• Alejandro_C
• Spotify Legend
• 262 Views
• 1 replies
• 0 likes
• Premium

I paid a spotify premium family and my receipt appear spotify premium only no family

I want to cancel and paid spotify family right now, could you please cancel my premium?

• jose_rodrigo-gt
• Casual Listener
• I want to cancel and paid spotify family right now, could you please cancel my premium?
• 2016-09-27 9:43:01 PM
• 2016-09-27 9:59:25 PM
• Maxim
• Spotify Star
• 203 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Is there a way to restore music from My Songs that has been deleted?

I was just making a playlist from My Songs and I accidentally deleted a bunch of them. Does anyone know if there's a way to recover these? I have spotify on my phone and I haven't connected to the internet since deleting them so the My Songs playlist...

• firstprimex
• Newbie
• I was just making a playlist from My Songs and I accidentally deleted a bunch of them. Does anyone know if there's a way to recover these? I have spotify on my phone and I haven't connected to the in...
• 2016-09-27 6:50:44 AM
• 2016-09-27 9:35:06 PM
• CakeNetwork
• Community Legend
• 210 Views
• 1 replies
• 0 likes